Operations manual

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An operating manual (BHB) describes measures that are necessary for the operation of a facility (e.g. traffic facility, power plant, indoor or outdoor swimming pool), an IT system in the sense of an application , an aeronautical operation or the like. The operating plan for such a system can also be documented and laid down in the BHB .

definition

Depending on the different areas of application, there are different definitions and obligations for an BHB. It differs in how detailed it is or how far it is regulated what content it must or can have.

In contrast to the instructions for use , which are created for products used by consumers , the term operating manual is mainly used for larger systems and systems in commercial use.

Industry definitions

The operating manuals are designated more specifically in the different industries and use cases. Examples:

  • "Operating manual baths" by the German Society for Bathing e. V.
  • "IT operating manual" in IT . There was a definition for this in the V-Model : BetrHb. This is no longer included in the current version, so there is no binding definition.
  • "Aviation technical manual" by IABG mbH, LTH coordination office (LTH)

Commitment

In legally regulated cases, the content is precisely specified. You will be authorized in an approval process ; for example from a licensing authority such as the Federal Aviation Office for Safety in Flight Operations. Approval by a testing authority makes sense even without legal regulations. This in particular for the regulation of measures that are associated with liability. The stipulations made in an BHB do not represent a “recommended guideline” from which one may deviate more or less, but are binding instructions.

Audit

The existence of an operating manual and the lists with the confirmed implementation of the necessary maintenance work are checked by supervisory authorities or internal and external auditors, depending on the system. (Example: Daily cleaning of machines that handle or process food.)

meaning

Operating manuals in general and especially for EDP ​​systems have been an important topic, especially in listed companies, since 2005/2006 due to the Basel II and Sarbanes-Oxley Act regulations .

Content

An BHB always includes activities or measures, ie the "what" and "how" in the sense of the actual operation. It is typically assumed that all direct and preventive activities are described. This can be supplemented by:

Responsibilities for the action
“Who” - the person with appropriate responsibility for the job. This also includes a defined competence for the activity.
Times and intervals
“When” or “how often” for prescribed or sensible maintenance measures .
safety
The safety instructions in terms of compliance with limit values ​​for technical functions, error-free operation or compliance with data protection .
Troubleshooting
The measures or steps to be taken in the event of a disruption in plant operation.
logbook
The implementation of the prescribed maintenance work is usually documented by the employees of the company or by the company commissioned with the maintenance on form-like additional sheets or in an operating diary. Special occurrences, replacement or repair of parts and the like are also recorded. The BHB regulates how these records are to be handled.

Individual evidence

  1. ↑ Baths portal. (HTTP) German Society for the Bathing Industry e. V., 2012, accessed February 18, 2012 .
  2. ↑ V-Modell - 8.2.10.3 Information on the operating manual. (HTTP) University of Bremen, August 18, 2003, accessed on February 18, 2012 .
  3. ↑ Aviation Technical Manual. (HTTP) IABG mbH LTH coordination office, 2012, accessed on February 18, 2012 .

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