Business moderation
The term business moderation was coined by the German educator Josef W. Seifert in the 1980s. In contrast to the moderation of entertainment programs on radio and television , the so-called talk shows , it describes the moderation of workshops as part of change management, for example according to the open space approach or the moderation cycle . This differentiation of terms created a term equivalent in German for the "moderator", known in English as the facilitator .
Lukas Rütten defines the role of the business moderator or facilitator based on Roger Schwarz as "an external person who supports a team through dialogue and the pursuit of clarity in achieving its goals with a suitable process and a suitable structure. He enables team members to be active Participation and consideration of different perspectives. It ensures a suitable team structure and an expedient methodological and time-based process. This provides a safe framework for the participants so that they can contribute their abilities, skills and knowledge, develop ideas, develop solutions and make decisions Facilitator is neutral in terms of content. He does not take sides. He adopts a positive and empathic attitude on both the factual and the relationship level. He has high methodological competence with regard to change processes, team processes, conflicts and has a wide range of skills skills, skills and knowledge for problem-solving and decision-making processes ".
Business moderation is a concept that is mainly used by management consultants in the context of systemic organizational consulting .
literature
- Auhagen / Bierhoff (Eds.), Applied Social Psychology, Beltz PVU, Weinheim Basel Berlin 2003, ISBN 3-621-27522-3
- Alexander Myhsok, discussion groups in organizations, Konstanzer Schriften zur Sozialwissenschaft, Hartung-Gorre Verlag, Konstanz, 1993, ISBN 3-89191-647-7
- Alexander Schimansky, The Moderation Method as a Structuring Approach for Effective Group Work - A Field Experimental Evaluation, Pabst Scientific Publishers, Lengenreich, 2006, ISBN 978-3-89967-312-8
- Josef W. Seifert, Visualize - Present - Moderate, 36th edition, Gabal Verlag, Offenbach 2015, ISBN 978-3-86936-240-3
Individual evidence
- ↑ Lukas Rütten: Creative Employees - Springer . 2015, doi : 10.1007 / 978-3-662-46052-8 .