Follow-up plan

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Follow plans ( flowchart , Eng. Flow chart , with its own notation) are a form of representation to the organization's processes map. Separate symbols are used for the illustration (e.g. arrows and links). Like other techniques, follow-up plans are part of operational documentation (e.g. function diagram , organization chart , flowchart ). They are particularly suitable for the representation of complex work or workflow processes in companies, the individual steps of which are logically dependent on one another. A form of representation related to the sequence plan is the program flowchart for computer programs.

Forms of subsequent relationships

There are six types of follow-up relationships in the follow-up plan:

1. Chain : Unbranched sequence of process elements; the flow direction of the process is shown by arrows.

2. AND branch : At the beginning of two or more sequence elements that are arranged in parallel. The activities in the various parallel process branches take place independently of one another.

3. And merging : The partial processes that run parallel after an And branch can be merged again and continued together. The process section directly following a merge can only be carried out when both predecessors have been run through. The symbol for this is a point.

4. Or branching : Due to constellations of conditions with two or more characteristics, a course is set. Processing is triggered, with the parallel sequence elements being handled alternatively. The symbol is a diamond; the diamond contains a condition on the fulfillment of which the choice of the alternative depends.

5. Or merging : As with the And merging, alternative partial processes are merged in order to be continued together. The symbol for this is an arrow.

6. Or-feedback : Is basically an OR-merging after an OR-branching. The special feature is that in the case of the OR feedback, not only one or more elements added in the process are branched, but also to an element upstream in the process. It is a repetition of a process section, which must be carried out depending on certain constellations of conditions. A typical example of an OR feedback is that it is checked in the condition whether z. B. a form, letter or contract was created completely and without errors; if this is not the case, it will be completed and errors eliminated; then it is checked again for completeness and freedom from errors (that is, a sequence section is repeated).

Modeling of follow-up plans using software

Follow-up plans can be modeled both manually and with software support. With the process management tool ibo Prometheus , u. a. Follow-up plans are modeled.

Advantages and disadvantages

The advantage of the follow-up plan is its easy-to-learn, clear presentation of process structures , which can be documented very quickly with computer support. The disadvantage is the relatively large space requirement.

Individual evidence

  1. Guido Fischermanns: Practical Handbook Process Management . Pp. 190-198
  2. ^ Ibo Prometheus

literature

  • Guido Fischermanns: Practical Guide to Process Management . 11th edition. Giessen 2013, ISBN 978-3-921313-89-3 .
  • E. Frese: Organizational management: reorientation of organizational work , reports from the work of the Schmalenbach Society for Business Administration, Cologne and Berlin, Schäffer-Poeschel Verlag, Stuttgart 2000, ISBN 3-7910-1603-2
  • H. Laux and F. Liermann: Fundamentals of the organization: The control of decisions as a basic problem of business administration . 5th edition, Springer Verlag, 2003, ISBN 3-540-43875-0
  • Manfred Schulte-Zurhausen : Organization , 3rd edition, Verlag Franz Vahlen, Munich 2002, ISBN 3-8006-2825-2