Mirco Müller (Author)

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Mirco Müller (* 1972 in Kassel ) is a German non-fiction author and CRM expert.

Life

Müller began his career as a software developer , then moved to a German subsidiary of the BT Group , before becoming a managing partner in a management consultancy in 2003. Since 2006 he has been the managing director and co-owner of a service provider based in Kassel.

He has written several CRM books with a focus on SugarCRM and has contributed to other books with a focus on CRM. Müller published numerous specialist publications.

Müller has won several CRM and SugarCRM awards with his company .

Selection of books

  • with Jan Müller: SugarCRM. The comprehensive manual . Galileo Computing, Bonn 2009, ISBN 978-3-8362-1309-7 .
  • SugarCRM - Professional Hunt for Customers . ISBN 978-3-00-032550-2 .
  • Strong customer relationships with the right CRM .
  • SugarCRM - Professional customer management in the Sugar Universe (2019). ISBN 978-3000625374 .

Web links

Individual evidence

  1. CRM Award 2007 ( Memento of the original from February 17, 2013 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. Insignio / WeberHaus @1@ 2Template: Webachiv / IABot / www.weberhaus.de
  2. IT innovation award IT innovation award category CRM 2010 (product WEB2CRM 2.0 based on SugarCRM and Typo3 ) Insignio
  3. CRM Award 2009 CRM-Expo 2009: Insignio customer 3Dconnexion wins CRM Best Practice Award
  4. Most Valuable Sugar Partner 2011