Mirco Müller (Author)
Mirco Müller (* 1972 in Kassel ) is a German non-fiction author and CRM expert.
Life
Müller began his career as a software developer , then moved to a German subsidiary of the BT Group , before becoming a managing partner in a management consultancy in 2003. Since 2006 he has been the managing director and co-owner of a service provider based in Kassel.
He has written several CRM books with a focus on SugarCRM and has contributed to other books with a focus on CRM. Müller published numerous specialist publications.
Müller has won several CRM and SugarCRM awards with his company .
Selection of books
- with Jan Müller: SugarCRM. The comprehensive manual . Galileo Computing, Bonn 2009, ISBN 978-3-8362-1309-7 .
- SugarCRM - Professional Hunt for Customers . ISBN 978-3-00-032550-2 .
- Strong customer relationships with the right CRM .
- SugarCRM - Professional customer management in the Sugar Universe (2019). ISBN 978-3000625374 .
Web links
- Literature by and about Mirco Müller in the catalog of the German National Library
- Reuters; November 2007 International Press: SugarCRM Customers Win 2 of 3 CRM Best Practice Awards at CRM-Expo 2007
- CRM Reviews; October 2009 International Press: SugarCRM Customer 3Dconnexion Wins 2009 CRM Best Practices Award
- SugarCon 2013 Lecture International: Enterprise Social Business - How to effectively communicate within a sales organization.
- HNA; May 2017 : Communication agency Insignio helps large companies
- Handelsblatt; May 2020 : SugarCRM: Guide to Better Customer Management
Individual evidence
- ↑ CRM Award 2007 ( Memento of the original from February 17, 2013 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. Insignio / WeberHaus
- ↑ IT innovation award IT innovation award category CRM 2010 (product WEB2CRM 2.0 based on SugarCRM and Typo3 ) Insignio
- ↑ CRM Award 2009 CRM-Expo 2009: Insignio customer 3Dconnexion wins CRM Best Practice Award
- ↑ Most Valuable Sugar Partner 2011
personal data | |
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SURNAME | Müller, Mirco |
BRIEF DESCRIPTION | German non-fiction author and CRM expert |
DATE OF BIRTH | 1972 |
PLACE OF BIRTH | kassel |