National Process Library
The National Process Library (NPB) was a portal exclusively for employees of public institutions in Germany. The aim of the portal was to provide a comprehensive collection of information on business processes in public institutions in Germany and to disseminate knowledge on process management in public administration. The portal was based on the idea of a community of practice that not only provides members with information, but also offers a virtual space for exchanging ideas with one another using Web 2.0 community functions ( forums , wiki , instant messengers , tutorials ) and collaboration tools.
Motivation and starting position
In the Federal Republic of Germany, the development of e-government solutions and structures has experienced a significant boost in recent years. Various projects and initiatives at federal, state and local level, e.g. B. the DOL project EU-DLR , authority number 115, geodata, process registers at state and municipal level are just a few examples. Although relevant business and administrative processes have been recorded and documented at all administrative levels, it is currently difficult to obtain a comprehensive overview of these processes and their IT support. A portal in the sense of a collaboration platform for the consolidation of process models is not yet available and also not known in an international context. With the “National Process Library” (NPB) this gap is to be closed.
In the research and development project “National Process Library”, a process register with an attached Community of Practice (CoP) was created for the entire public administration in Germany. The National Process Library was a federal project and was one of the coordination projects of the IT Planning Council . As an infrastructure component, it took over the “processes” module of the Federal Information Management (FIM) - a control project of the IT planning council in the NEGS implementation program. In the context of the federal government's demographic strategy , the NP should improve the state's ability to act.
NPB process register
All processes (core, management and support processes) from all levels of public administration could be entered in the register. No specifications were made regarding the level of detail of the processes or the modeling method. The register worked - using the chosen metadata approach - independently of methods and software tools. The long-term goal was to act as the central entry point for all questions relating to process management in public administration. In order to make process information centrally available, the XöV -compliant exchange standard XProzess was developed and submitted to the coordination office for IT standards (KoSIT) for certification as an XöV standard . With the help of this exchange standard, other existing registers can be connected. Insofar as the processes were approved by the users of these registers, they were also available to users of the NPB. Manufacturers of modeling tools have also implemented the standard in their software, so that users of these tools could export them directly to the NPB.
NPB Community of Practice
In the future, administrative action will have to take into account the shortage of skilled workers as a result of demographic changes and increasing cost pressure. Further problems arise from technical innovations and changed expectations of the services that public administration should provide. The NPB is intended to improve the transparency of processes in public administration.
The NP should help to facilitate and promote the informal cross-level exchange between the federal, state and local authorities. The employees were able to share their knowledge in discussions (forums), in the form of articles (wiki) or in conversations (chats) and store it for other employees on a subject-specific basis. In project workshops, members could meet in so-called sub-communities. Typical project tasks, such as B. the arrangement of meetings and appointments or the central filing of documents were functional components of such project workshops.
End of project
Operations for the portal and process register of the National Process Library ceased on July 1, 2015. The operation of the National Process Library was no longer possible because funding was no longer available.
literature
- Daniela Eckardt: Providing processes and process knowledge for administrations. In: Innovative Administration. Springer Gabler Fachmedien, Wiesbaden 2013, online, no full text
Web links
Individual evidence
- ↑ (www.processbibliothek.de)