Print at home

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Print at home (also print @ home or print-at-home , English for printing at home ) is a widespread term for a type of delivery of admission or travel tickets . The ticket is sent to the customer via the Internet (often as a PDF file) and then printed out independently by the customer .

In contrast to many classic tickets, print-at-home tickets are designed in a paper format used in private households and by common printers to make printing easier ( A4 in Europe ).

Protection against forgery and copies

Since print-at-home tickets cannot contain any material-dependent features such as watermarks or holograms , the risk of unauthorized duplication is higher than with traditional tickets. On many occasions, an entry control is therefore carried out by means of electronic checking of a bar code or QR code printed on the ticket . This ensures that each ticket is only admitted once, even if several copies are in circulation. Some providers record additional lines on the print-at-home template along which the ticket must be cut or creased after printing so that it can be machine-read at standardized entry points.

Court judgments

Print-at-home ticket providers have often been criticized for charging additional fees for this type of ticket. Providers have pointed out the costs for the necessary electronic control at the entrance.

In June 2017, the Hanseatic Higher Regional Court of Bremen ruled in a ruling that shipping fees from the provider Eventim for print-at-home tickets were ineffective. Eventim appealed against this judgment to the Federal Court of Justice (BGH).
On August 23, 2018, the BGH declared a flat-rate service fee of EUR 2.50 for the electronic transmission of an entrance ticket to be printed out as inadmissible.

Individual evidence

  1. ^ Lars-Marten Nagel: Eventim: Trouble because of print-at-home fees. In: Investigative blog from Die Welt . March 5, 2015, accessed September 27, 2017 .
  2. Seco is taking action against print-at-home fees. In: 20 minutes . May 7, 2014, accessed September 27, 2017 .
  3. Bremen Higher Regional Court declares clauses on additional price agreements in the general terms and conditions of an online provider for event tickets ("Premium shipping including processing fee 29.90 EUR", "ticketdirekt - the ticket to be printed out ... 2.50 EUR") to be ineffective. (PDF) Hanseatic Higher Regional Court Bremen, June 20, 2017, accessed on September 27, 2017 (press release).
  4. Judgment against Eventim: Fee for "Print @ home" tickets not permitted. In: Konsumentzentrale.de. December 28, 2017. Retrieved January 29, 2018 .
  5. Judges prohibit fees for print @ home. In: FAZ.net. Retrieved August 24, 2018 .