Harvey Picker

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Harvey Picker (born December 8, 1915 in New York City , † March 22, 2008 in Camden , Maine) was an American businessman, teacher, inventor and philanthropist. In 1987 he founded the non-profit Picker Institute in Boston , USA, with the aim of promoting patient-centered health care.

Life

After graduating from Harvard Business School in 1938, Picker joined his father's company. The X-ray machine manufacturer Picker X-Ray was founded in 1918 by James Picker and in 1981 by General Electrics Co. Ltd. accepted. Harvey Picker stayed with Picker X-Ray until 1971 and made a significant contribution to the company's success by developing medical technology for radiation therapy and ultrasound diagnostics, among other things.

From 1972 to 1982, Picker taught at Columbia University to spread his knowledge in the field of international business management.

Jean Picker, Picker's wife, played a central and probably the most important role in his private and professional life. She influenced his perception, attitude and dedication, not least because of her severe, infectious and incurable disease, to which she succumbed in 1990.

While he witnessed his wife's longstanding medical treatment, Picker's social interest in a more intensive inclusion of the patient's perspective in the treatment process grew. To advance patient-centered care, Picker and his wife founded the Picker Institute in Camden, USA in 1987.

The institute developed the first questionnaire for the systematic measurement of patient satisfaction in hospitals. From then on, picker surveys became the standard measure for the survey of patient satisfaction worldwide. In 1994 Picker took over the management himself and remained active at the institute until shortly before his death.

In 1998 the Picker Institute Europe was founded in Germany, Great Britain and Switzerland.

Picker enjoyed spending his free time with his wife sailing the east coast of America. According to his own statement, the greatest pleasure for him was to enable people to do something through teaching that would bring them further in life.

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