Communication and information center

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Communication and Information Center (kiz)
Kiz Uni Ulm Library Headquarters.jpg
Library headquarters
Data
founding 02/13/2002
place Ulm ( Baden-Wuerttemberg )
ladder Stefan Wesner
Deputy Thomas Nau
Employee about 150
Website http://kiz.uni-ulm.de

The communication and information center (kiz) is the largest central facility at Ulm University after the university administration . In the kiz, the competencies relating to the provision of information and communication to the university are bundled. Around 150 employees provide library, IT and media services for almost 10,000 students in four faculties, over 200 professors and several thousand employees at the University and the University Hospital Ulm . The kiz was one of the first university institutions in Germany to implement a uniform information center based on the principles of functional single-layeredness with the guiding principle of “everything from a single source”.

history

In the mid-1980s, a commission of experts (Knowledge Banks Commission, 1987) developed the idea of ​​forming integrated service organizations for the provision of information at universities. These considerations prompted the preparation of a planning paper that was presented to Ulm University in 1989. It was not until 13 years later, after the university law requirements had been met, that the university's Senate decided on January 25, 2001 to set up such an institution under the name of Communication and Information Center (kiz for short). In a transition phase, the previously independent central facilities of the university library , the university computer center and the photo, graphic and reproduction center (photo center) continued to exist as business areas within the kiz, which was managed by a board of directors. The board consisted of the heads of the three institutions, their deputies and a managing director. After the end of the organizational transformation process, the kiz officially started operations on February 13, 2002.

Organigram - organizational structure of the kiz
Matrix - departments and services of the kiz

Structure and organization

The State University Act of Baden-Wuerttemberg opens up the possibility in § 28 that "[...] the universities [...] to supply the university with literature and other media as well as for the coordination, planning, administration and operation of services and systems within the framework of communication and information technology can form a uniform information center based on the principles of functional unity ”. In contrast to the most favored cooperation models, which basically adhere to the established structure of central institutions, Ulm University was one of the first German universities to pursue the approach of a complete merger of existing institutions into a new organization. In the kiz, the university computer center, university library, photo center as well as the work areas of voice communication (telecommunications system) and lecture hall support that were previously assigned to the university administration were combined under one management and in a modified organizational structure.

The kiz consists of six departments in which the work steps required to provide the services are grouped with regard to their similarity and taking into account the respective know-how carriers:

  • Service management and organization
  • Information systems
  • media
  • Infrastructure
  • Information supply
  • Information media

The departments are in turn divided internally into teams, the members of which are involved in similar tasks. The kiz is led by a leader and his deputy. Cross-departmental organizational units are also assigned to the management, e.g. B. for education and public relations. The head of the kiz was Hans Peter Großmann from 2002 to 2012. The kiz has been headed by Stefan Wesner since 2013.

The majority of the kiz's services are provided through the interaction of several departments, which enables synergy effects, degression of costs, a high level of service orientation and the exploitation of innovation potential. This enabled kiz to expand its service portfolio without additional staff.

Duties and Services

As a service provider, the kiz has the task of enabling university operations in all areas - research, teaching, study and further education - by optimally securing a needs-based supply of information. The kiz is therefore responsible for the operation of the entire communication and information infrastructure, ensures the optimization and further development of services and, in cooperation with the university management, develops concepts and strategic recommendations for new services. The service portfolio of the kiz is divided into the three areas of library, IT and media services.

Library services

The library services include the organization and operation of lending and reading rooms, online catalogs, textbook collections, digital information supply (specialist databases, e-journals, online publications), specialist information and document delivery.

IT services

The IT services include network access services (e.g. dial-in, LAN, WLAN), IT security, communication via e-mail, telephone and video conferencing, provision of hardware, backup and archive, computer services as well as organization and operation of software systems for campus and administration (including HIS & SAP, university service portal, e-learning, web).

Media services

The media services bundle activities such as online printing (posters, color), print processing (binding, lamination), photography and reproduction, graphic design, production of multimedia content and e-learning offers, as well as lecture hall media technology.

kiz main location University East (building O26, level 5)

Locations

Up until 2001, the kiz's predecessor institutions had numerous locations on campus and in the city of Ulm : The photo center was on Hochstrasse , the university computer center occupied parts of building O26 on Campus East. The university library had divisional libraries on Michelsberg , Safranberg, Hochsträß and across the university buildings on Oberen Eselsberg . The central library, library administration and storage facilities were located in the former Wiblingen Monastery . In 1998 a new central building was planned for the university library on the west campus of Ulm University and was completed after 2 ½ years of construction. With the move to the library headquarters in April 2001, the majority of the other locations were closed; the Safranberg departmental library was integrated into the library headquarters in the course of the move of the surgical clinic in spring 2012. Today, after carrying out consolidation measures, the kiz still has the following locations:

  • Main location University West (library headquarters building)
  • Main location University East (building O26, level 5)
  • Staudingerstraße (closed magazine)
  • Departmental Library Helmholtzstrasse (mathematics, economics)
Server room of the kiz

National projects (selection)

bwCampus - Nationwide campus management

As part of a state-wide funding line, a new integrated campus management system will be introduced under the local project name campus4uulm by the end of 2016, which is intended to support the processes around the entire student life cycle at the University of Ulm in terms of IT.

bwCloud - cross-location server virtualization

The project aims to develop and test a feasible and resilient concept for the federative virtualization of servers and services, and to create a prototype implementation of a cloud environment.

bwHPC

Funded by the German Research Foundation and the state of Baden-Württemberg, new high-performance computers are being set up at five locations in the state. A research cluster (bwForCluster) is being established at the Ulm location with a focus on theoretical chemistry.

bwNet100G + - Research and innovative services for a flexible 100G network in Baden-Württemberg

The state research network BelWü will be expanded from 10 Gbit / s to 100 Gbit / s in the next few years. For this it is necessary to further develop the entire system of communication and access protocols, firewalls, intrusion detection systems, end devices and numerous other components for the 100G age. Within the framework of the project, methods for flexible network operation, efficient data transport in high-performance networks and corresponding security concepts are developed and prototypically tested.

literature

  • Großmann, Hans Peter (2007): Integrated information management for universities - the kiz as a service provider . Ulm University. Communication and Information Center, 2007. ( http://vts.uni-ulm.de/doc.asp?id=6028 on the full text server of the University of Ulm)
  • Großmann, Hans Peter (2005): Service infrastructure and service organization for the future campus - an example . In: Kerres, Michael; Keil-Slawik, Reinhard (Hrsg.): Universities in the digital age: innovation potential and structural change. Education Quality Forum 2004. Münster: Waxmann, 2005. ISBN 3-8309-1538-1
  • The communication and information center of the University of Ulm / [editorial management: Ulrike Martin] (2007). Füssen: Frehner Consulting, 2007

Web links

Commons : Communication and Information Center (Ulm University)  - collection of images, videos and audio files

Individual evidence

  1. ↑ Service infrastructure and service organization for the future campus - an example by Hans Peter Großmann on Google Books. Retrieved January 20, 2011.
  2. State University Act Baden-Wuerttemberg §28 website of juris GmbH. Retrieved January 20, 2011.
  3. library services of the kiz . Communication and Information Center website. Retrieved January 20, 2011.
  4. IT services of the kiz . Communication and Information Center website. Retrieved January 20, 2011.
  5. media services of the kiz . Communication and Information Center website. Retrieved January 20, 2011.
  6. campus4uulm ( Memento of the original from October 15, 2014 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. . Communication and Information Center website. Retrieved September 27, 2014. @1@ 2Template: Webachiv / IABot / www.uni-ulm.de
  7. Projects and Cooperations . Communication and Information Center website. Retrieved September 27, 2014.
  8. bwHPC-C5 implementation concept . Project website. Retrieved September 27, 2014.
  9. Projects and Cooperations . Communication and Information Center website. Retrieved September 27, 2014.

Coordinates: 48 ° 25 ′ 17.5 ″  N , 9 ° 56 ′ 55 ″  E