Lounge
A lounge / laʊndʒ / (from the English lounge “lounge”; plural: lounges ) is an exclusive waiting room or lounge for travelers - especially in airports and train stations . Lounges can also be found in some modern, large sports stadiums .
Reception areas and reception rooms in hotels are also referred to as lounge or lobby . Likewise lounge to refer to bars or parts of them in a calm atmosphere used - in addition to a special area in the power cars of the ICE 3 and ICE T trains of Deutsche Bahn with training and insight on the driver's cab. See also Lounge (ICE) .
General
Lounges are intended to make the time until the onward journey or stay as pleasant as possible for guests. In contrast to open waiting halls, they are usually available for a fee or only in connection with a booking in a higher class or with a certain status, for example through customer loyalty programs . Almost all lounges have in common that guests are received by a reception . Here, the access authorization is first checked (this can also be done using chip cards, for example). Furthermore, the first guest care can take place here (greeting, brief presentation of the premises, answering questions and receiving requests).
Lounges are usually spacious and modern in design. A relaxed - especially calm - atmosphere is usually achieved with low and soft seating, carpets, light lounge music and subdued lighting. The equipment and the intensity of support for lounge users depends heavily on the provider and the status of the guest.
There is service in many lounges, but there are also systems with self-service more rarely (e.g. in DB lounges ). As a guest you can get drinks or light, simple meals and snacks, for example. Many lounge operators provide non-alcoholic drinks free of charge.
A VIP lounge is an area reserved for a prominent group of people. VIP lounges v. a. at sporting events (Formula 1, football, tennis).
One speaks of a business lounge if the lounge offers the possibility for the user to work there, for example internet access or sockets for notebooks are available.
providers
By far the largest number of lounges have airlines that want to offer their guests a place to relax and refresh themselves. The equipment and support in airport lounges is sometimes very luxurious.
The members of the European high-speed rail network Railteam also operate a total of 36 lounges at their largest train stations. These waiting areas, known as DB Lounge in Germany , are reserved for first-class travelers and bahn.comfort customers and offer increased comfort and service.
In Austria, the ÖBB ( ÖBB Club Lounge ) has its own lounges for owners of first-class tickets or the Österreichcard 1st class at some major train stations.
In Switzerland, SBB operated a lounge for 1st class customers at the main train stations in Zurich and Geneva until the end of 2016.
See also
Web links
Individual evidence
- ↑ SBB Lounges. (No longer available online.) In: sbb.ch. Archived from the original on September 6, 2015 ; Retrieved August 5, 2015 . Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ https://www.sbb.ch/de/meta/news.html/2016/10/1010-2
