Airport lounge
An airport lounge (also: airport lounge or airline lounge ) is a lounge in a large, mostly international airport . Airport lounges only serve a select group of travelers to bridge waiting times. The reason for the offer is an extended service, e.g. B. to bind passengers in the high price segment to an airline . Ultimately, lounges also serve to promote competition among airlines.
Lounges are mainly operated by airlines, but also by credit card companies, rarely by airports and very rarely by hotel chains . The cost of using the services by passengers is usually included in a membership.
Many major airlines and some regional airlines have now set up lounges. Some of the airlines' lounges also have names (as a product line or as an individual lounge).
Equipment, location
The equipment is very different; International standard, however, is a dignified and calm atmosphere with appropriate furnishings (e.g. carpets and armchairs), a wide range of offers and support. Most lounges have small desks, televisions, a large selection of the latest newspapers and magazines, and in some cases even laundry services, prayer rooms , showers , spas , sleeping facilities and drinks. A distinction is sometimes made between arrival and departure lounges. Some airlines operate shared lounges or pay other companies for their use by foreign passengers (especially within the same alliance ).
Departure lounges will, as far as possible within the safety zone in close proximity to the departure gates set up so that the way to the aircraft is as short as possible and the lounge until the start of boarding must be abandoned. However, arrival lounges and some departure lounges are outside the security area.
If you use the lounge of an airline even though you are not its passenger, this proximity is often not given and you have to cover a long distance to get to the aircraft, possibly even change the terminal. This is a major disadvantage of so-called airport lounge programs such as the Priority Pass .
Lately, the services of individual airlines for their best customers have become more and more exclusive: Some airlines offer separate transfers in luxury limousines for their lounge visitors directly to their aircraft. This is especially the case when separate terminal buildings are available for first class passengers or customers with high status, such as the Lufthansa First Class Terminal in Frankfurt . The passengers boarding are visited personally in some lounges, in a small golf cart driven by the terminal and to the aircraft accompanied, such as in the Thai Airways First Lounge at Suvarnabhumi Airport .
Access authorization
Access is granted to passengers who have booked a ticket in a higher class or who have achieved higher status in frequent flyer programs . Within an alliance , passengers from another airline are usually granted access. In smaller airports there is sometimes only one lounge for all passengers, including those of competing companies, for example in Graz. Some lounges require entry fees. Other providers guarantee access to a large number of lounges, for example Diners Club , American Express (Platinum), Regus, uniglobetravel and Priority Pass through an (indirect) fee-based membership .
Some airlines offer different lounge formats ( four with Lufthansa ). In general, it can be said that there are major differences between the individual lounges. Some lounges only offer a modest selection of drinks and a few chairs, while other lounges have the best champagne , wholesome à la carte meals and massage services.
providers
| Lounge operator | Name of the lounge | Locations |
|---|---|---|
| Air Canada | Maple Leaf Lounge | Calgary , Edmonton , Frankfurt (Main) , Halifax , London-Heathrow , Los Angeles , Montreal-Trudeau (3 ×), New York-LaGuardia , Ottawa , Paris Charles de Gaulle , Québec , Regina , St. John’s , Toronto-Pearson ( 3 ×), Vancouver (3 ×) and Winnipeg |
| Air France | La Première lounge | Paris-Charles-de-Gaulle |
| Salon Air France KLM | Berlin-Tegel, Frankfurt, Geneva , Munich Paris-Charles-de-Gaulle (3 ×), Paris-Orly Stuttgart, Vienna-Schwechat | |
| Air Jamaica | Baltimore-Washington, Montego Bay, Kingston, London-LHR, Miami, New York-JFK, Toronto | |
| Aer Lingus | ||
| Air Malta | La Valette Executive Lounge | Malta |
| Air New Zealand | Koru Club | Auckland, Wellington, Christchurch, Dunedin, Hamilton Regional, Invercargill Regional, Napier Regional, Nelson Regional, New Plymouth Regional, Palmerston North Regional and Queenstown Regional |
| International Lounge | Auckland, Brisbane, Christchurch, Los Angeles, Melbourne, Nadi, Rarotonga, Sydney, Wellington | |
| Alaska Airlines | Board room | Anchorage, Los Angeles, Portland (PDX), San Francisco , Seattle / Tacoma and Vancouver (Canada) |
| Alitalia | VIP lounges | Milan-Malpensa , Turin, Venice |
| All Nippon Airways | Club ANA | |
| Sky Lounge | ||
| American Airlines | Admirals Club | Atlanta, Austin, Bogotá, Boston , Buenos Aires, Caracas, Chicago-ORD (2), Dallas / Ft. Worth (4), Denver, Frankfurt, Honolulu, Kansas City, London-LHR, Los Angeles, Mexico City, Miami (2), Newark, New York-JFK (2), New York-LGA, Orange County, Panama- City, Paris-CDG, Philadelphia, Raleigh-Durham, Rio de Janeiro, San Diego, San Francisco , San Jose, Santiago de Chile, Santo Domingo, São Paulo, St. Louis, Tokyo-Narita, Toronto, Washington-Dulles and Airport Washington-Reagan |
| The Flagship Lounge | Chicago, Los Angeles, New York-JFK and London-LHR | |
| Austrian Airlines | senator | Vienna |
| Business class | Vienna, Moscow-DME | |
| Biman Bangladesh Airlines | Maslin Lounge | Dhaka |
| British Airways | Terraces lounge | Amsterdam, Athens, Atlanta , Berlin-Tegel, Birmingham, Boston, Bristol, Budapest, Chicago-O'Hare, Dubai, Düsseldorf, Edinburgh, Frankfurt, Geneva , Glasgow, Hamburg, Istanbul, Jersey, Johannesburg , Cape Town, Copenhagen, London- Gatwick (2), London-Heathrow (5), Manchester, Milan-Malpensa , Miami, Mumbai, Newcastle, New York-JFK, San Francisco, Seattle / Tacoma, Tokyo-Narita and Oslo |
| Cathay Pacific | ||
| China Airlines | Dynasty Lounge | Bangkok-Suvarnabhumi , Fukuoka, Hong Kong , Honolulu, Kaoshiung, Kuala Lumpur, Los Angeles, Okinawa, Singapore, San Francisco and Taipei |
| Emirates | Auckland, Bangkok, Birmingham, Brisbane, Colombo, Delhi, Dubai (5), Düsseldorf, Frankfurt, Glasgow, Hamburg, Hong Kong, Istanbul, Johannesburg, Kuala Lumpur, London-LGW, London-LHR, Los Angeles, Manchester, Melbourne, Milan , Munich, New York-JFK, Paris-CDG, Beijing, Perth, San Francisco, Shanghai-PVG, Singapore, Sydney, Tokyo-NRT and Zurich | |
| Etihad Airways | Diamond | Abu Dhabi |
| Pearl Zone | Abu Dhabi | |
| EVA Air | Evergreen Lounge | Taipei and Fukuoka |
| Gulf Air | Abu Dhabi, Bahrain, Dubai, London-LHR and Muscat | |
| Hawaiian Airlines | Premier Club | Honolulu, Kahului, Kona, Lihue, Hilo, Los Angeles and Pago Pago |
| Iberia | Salas VIP | Barcelona, Frankfurt, Las Palmas, Málaga and Madrid |
| Icelandair | Business class lounge | Keflavik |
| Iran Air | Tehran | |
| Japan Airlines | Honolulu, Osaka-Kansai, Tokyo | |
| KLM | Amsterdam and Glasgow | |
| Lufthansa | First class lounge | Frankfurt (First Class Terminal, First Class Lounges), Munich (First Class Lounge), New York-JFK (First Class Wining & Dining) |
| Senator Lounge | Berlin-Tegel, Bremen, Dresden, Düsseldorf, Frankfurt, Hamburg, Hanover, Cologne-Bonn, Leipzig, Munich, Nuremberg, Stuttgart, Athens, Paris-Charles de Gaulle, Milan-Malpensa, Atlanta, Boston, Detroit, Dubai, Mumbai, New York-Newark, New York-John F. Kennedy, Washington-Dulles | |
| Business lounge | Athens, Berlin-Tegel, Bremen, Dresden, Düsseldorf, Frankfurt, Hamburg, Hanover, Cologne-Bonn, Leipzig, Munich, Nuremberg, Stuttgart, Paderborn-Lippstadt, Milan-Malpensa, Paris-Charles de Gaulle, Boston, Detroit, Dubai, Mumbai, New York-JFK, Washington, Delhi | |
| Welcome lounge | Frankfurt (Arrival Lounge) | |
| Luxair | Courtesy Lounge, Schengen Lounge and Luxair Lounge | Luxembourg |
| Philippine Airlines | Mabuhay Lounge | Manila |
| Qantas Airways | Qantas Club | Frankfurt, London, Bangkok-Suvarnabhumi , Hong Kong, Singapore, Tokyo, Brisbane, Melbourne, Perth, Sydney, Honolulu, Los Angeles, Buenos Aires, Noumea |
| Domestic lounge | Adelaide, Cairns, Alice Springs, Brisbane, Canberra, Darwin, Hobart, Melbourne, Perth, Sydney, Townsville | |
| Scandinavian Airlines System | Scandinavian lounge | |
| Business lounge | Brussels, Copenhagen, Gothenburg, Helsinki, London-LHR, Oslo, Paris and Stockholm | |
| Singapore Airlines | Silver Kris Lounge | Adelaide, Amsterdam, Bangkok-Suvarnabhumi , Brisbane, Hong Kong, Kuala Lumpur, London, Los Angeles, Manila, Melbourne, Osaka-Kansai, Penang, Perth, San Francisco, Seoul, Shanghai, Singapore, Taipei and Tokyo-Narita |
| South African Airways | Cycad First Class Lounge | Johannesburg (ORTambo), Cape Town |
| Baobab Business Class Lounge | Johannesburg (ORTambo), Cape Town, Durba, Port Elizabeth, East London, Harare, Lusaka | |
| SriLankan Airlines | Business class lounge | Colombo |
| Swiss | Swiss FIRST Lounge | Zurich, Geneva |
| Swiss Senator Lounge | Zurich, Geneva | |
| Swiss Business Lounge | Zurich, Geneva, Basel, Chicago, New York | |
| Swiss Arrival Lounge | Zurich (only open until 1 p.m.) | |
| Thai Airways International | Royal Executive and Royal Orchid Lounge (two names, same offering) | |
| Royal FIRST Lounge | ||
| Royal SPA (access only for Thai Airways passengers, but not for Star Alliance GOLD) | ||
| Turkish Airlines | CIP lounge | Istanbul Ataturk |
| United Airlines | Red Carpet Club | Atlanta, Baltimore-Washington, Bangkok-Suvarnabhumi , Boston, Buenos Aires, Chicago-ORD, Dallas / Ft. Worth, Denver, Hong Kong, Honolulu, Los Angeles, Melbourne, Mexico City, Minneapolis / St. Paul, Newark, New York-JFK, New York-LGA, Orange County, Orlando, Osaka, Paris-CDG, Philadelphia, Phoenix, Portland (PDX), San Diego, San Francisco, São Paulo, Seattle / Tacoma, Sydney, Tokyo -Narita, Washington-Dulles and Washington-Reagan |
| United FIRST International Lounges at selected airports | ||
| Virgin Atlantic Airways | Clubhouse | Boston, Hong Kong, Johannesburg, London-Gatwick, London-Heathrow, Los Angeles Newark, New York-JFK, San Francisco, Washington-Dulles, |
| Revivals lounge | London Heathrow | |
| Virgin Australia | The lounge | Brisbane, Melbourne and Sydney |
Others
In English usage, an (airport) lounge also means a waiting hall in the airport that is available to all passengers and provided by the airport operator.
Very large airports also have lounges for pilots .
Web links
- loungeguide.net - Wiki for airport lounges worldwide
- airlinequality.com lounge meetings (English)
- staralliance.com Access to StarAlliance lounges (English)
- vielflieger-lounges.de Top 10 lounges worldwide (German)
Individual evidence
- ↑ dinersclub.com ( Memento of the original from August 10, 2006 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ americanexpress.com
- ↑ regus.de
- ↑ uniglobetravel.de
- ↑ prioritypass-de.com
- ↑ aircanada.com
- ↑ flughafen-stuttgart.de
- ↑ airjamaica.com
- ↑ flyaerlingus.com
- ↑ maltairport.com ( Memento of the original from October 15, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ airnewzealand.com ( Memento of the original dated August 23, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ airnewzealand.com ( Memento of the original dated August 23, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ alaskaair.com
- ↑ alitalia.de
- ↑ anaskyweb.com
- ↑ aa.com ( Memento of the original from August 19, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ britishairways.com
- ↑ cathaypacific.com
- ↑ china-airlines.com ( Memento of the original from October 19, 2006 in the Internet Archive ) Info: The archive link has been inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ emirates.com
- ↑ evaair.com ( Memento of the original from October 17, 2012 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ gulfairco.com ( Memento of the original from August 20, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ iberia.com ( Memento of the original from August 21, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ icelandair.de ( Memento of the original from December 29, 2005 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ jal.co.jp
- ↑ klm.com ( Memento of the original dated August 23, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ philippineairlines.com
- ↑ scandinavian.net
- ↑ singaporeair.com ( Memento of the original from August 20, 2006 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.
- ↑ unitedairlines.de
- ↑ virginaustralia.com
