Austrian Airlines

Austrian Airlines AG
IATA code :	OS
ICAO code :	AUA
Call sign :	AUSTRIAN
Founding:	1957
Seat:	Vienna , Austria
Turnstile :	Vienna Airport
Home airport :	Vienna Airport
Company form:	Corporation
IATA prefix code :	257
Management:	Alexis von Hoensbroech ( CEO ) Andreas Otto (CCO) Wolfgang Jani (CFO)
Number of employees:	6,989 (as of December 31, 2019)
Sales:	€ 2,108 million (2019)
Profit:	19 million € (2019)
Passenger volume:	▲ 14.7 million (2019)
Alliance :	Star Alliance
Frequent Flyer Program :	Miles & More
Fleet size:	84
Aims:	National and international
Website:	www.austrian.com

With a network of 130 destinations worldwide and 14.7 million passengers transported every year, Austrian Airlines is Austria's largest airline. It operates a hub at Vienna Airport . The former state airline has been part of the Lufthansa Group since 2009 . It is a member of the Star Alliance aviation alliance and partner of the frequent flyer program Miles & More .

Formal corporate structure

In order to comply with location policy requirements and traffic rights , Austrian Airlines AG is wholly owned by Österreichische Luftverkehrs Holding GmbH (ÖLH), which in turn is 50.2% owned by ÖLP (Austrian Aviation Private Foundation) and 49.8% by ÖLB (Austrian Air Transport -Beteiligungs-GmbH). The ÖLB is wholly owned by Deutsche Lufthansa AG.

history

Foundation and first years

Austrian Airlines Österreichische Luftverkehrs Aktiengesellschaft was founded on September 30, 1957 in the large conference room of the Creditanstalt-Bankverein in Schottengasse in Vienna, after the "black" ( ÖVP -near) Air Austria, founded in 1955, and the "red" ( SPÖ -near) Austrian Airways merged (see proportional representation ). The Österreichische Luftverkehrs AG ÖLAG , on the other hand, already existed in the interwar years and had Aspern Airport as its main airport. Austrian made its maiden flight with four Vickers Viscounts on March 31, 1958 from Vienna to London . In the 1960s, three DC-3s were also used for domestic and cargo flights.

From 1962 to 1968, Austrian was headed by Lambert Konschegg as one of two board members.

Austrian in the jet age

Former AUA headquarters in Vienna-Oberlaa with the stylized tail fin of the DC-9 as an architectural attachment on the building (demolished in 2012/13).

Austrian ordered its first jet aircraft on February 18, 1963 with a Sud Aviation Caravelle . From 1971 Austrian standardized its fleet to nine Douglas DC-9 -32s within a very short period of time , which were to be the workhorse of short and medium-haul routes for many years. (The important role of the DC-9 family was also reflected in the architectural design of the head office building opened in 1978 at Fontanastraße 1 in Vienna-Oberlaa , see the picture on the right.) From 1975 onwards, the first of five DC-9s were 51 was introduced, and in 1977 the airline became the first customer of the DC-9-80 (later McDonnell Douglas MD-80 ) together with Swissair .

In 1976 the airline received competition from the newly opened Maribor Airport in Yugoslavia , now Slovenia , including the airline Inex-Adria Airways , which offered cheap flights to other European countries and attracted many customers from Carinthia and Styria .

From October 1980, the first MD-81s came into use and enabled the operation to be expanded. Austrian became the first customer of the MD-87 in 1984 and played a key role in this concept. In 1985, for the first time, more than two million passengers were carried within one year. From the end of 1987 the first MD-87 and from 1990 also the MD-83 came into service, while six of the 13 MD-81 aircraft were modified to the MD-82 standard. The company's board members at the time were Anton Heschgl (from 1969 to 1993) and Hubert Papousek (from 1969 to 1990).

Development from 1990 to 2008

The current corporate headquarters of Austrian Airlines on the grounds of Vienna Airport

Fokker 70 of Austrian in Frankfurt (2013)

The 1990s were dominated by aviation alliances and collaborations. Austrian was one of the first airlines with multinational partnerships when they joined the Qualiflyer Group under the leadership of Swissair. It was also a time of rapid expansions overseas such as South Africa and the People's Republic of China . At the end of the 1990s there was a falling out with Swissair because Swissair wanted to participate in it without the knowledge of Austrian. In 2000 he joined the “ Star Alliance ” and in 2002 took over Lauda Air , which subsequently specialized in holiday and charter flights within the Austrian Airlines Group . The subsidiary Tyrolean Airways specialized in regional flights under the brand name Austrian Arrows operated by Tyrolean . The previously purchased Rheintalflug was "Tyrolean Airways" merged . From 1993 to 2001 Herbert Bammer and Mario Rehulka formed the AUA management team, from 2001 to 2006 the former SAS manager Vagn Sörensen was on the board.

In autumn 2004, the flight operations of Lauda Air were integrated into Austrian flight operations. Under the name Lauda Air - from 2007 with the addition The Austrian Way to Holidays - the marketing and sale of holiday and charter flights continued, but the flight was operated by Austrian.

By 2005, Austrian had managed to become the market leader for flights to and from Central and Eastern Europe. In the following year, the “Business Class” was renewed with specially designed “Lie-Flat seats”. At that time, however, the Internet connection was not implemented, caused by the problems of the operator " Connexion by Boeing ".

As of October 2006, Austrian was forced to take tough austerity measures. In the following year over 500 jobs were cut. Numerous long-haul flights, such as B. to Sydney via Kuala Lumpur , as well as the route Singapore - Melbourne have been canceled. The connections to Kathmandu and Shanghai have also been removed from the route network of Austrian Airlines. The remaining three Fokker 70s were released from Austrian flight operations and moved to Tyrolean Airways. It was also decided to gradually reduce the AUA's Airbus long-haul fleet (four A340s , four A330s ) in the course of 2007 in the interests of fleet harmonization. The Austrian long-haul fleet thus consists of a homogeneous Boeing 777 and Boeing 767 .

The original company headquarters, which was established between 1975 and 1978, was in Vienna-Oberlaa. In 2007 it was relocated to a building built by Flughafen Wien AG and rented by Austrian at Office-Park 2 directly at Vienna Airport and thus to Lower Austria . However, the registered office is still in Vienna. With the change of name to “Austrian Airlines AG”, the addition “Österreichische Luftverkehrs AG” was dropped.

From a slightly positive annual result of 3.3 million euros in 2007, the forecasts for 2008 had to be adjusted downwards several times. At the end of November, an annual loss of 475 million euros was forecast due to aircraft depreciation and securities losses. After Alfred Ötsch (CEO from 2006 to 2009), when he took office on April 1, 2006, still regarded independence for Austrian Airlines as essential, he later had to revise his opinion.

Privatization and takeover by Lufthansa

In June 2008 the Austrian government commissioned the investment bank Merrill Lynch to prepare for full privatization through the takeover of AUA by a foreign airline. Initially, Lufthansa , Air France-KLM , Royal Jordanian , Air China , Turkish Airlines , Aeroflot , S7 Airlines and Singapore Airlines showed interest , of which Lufthansa, Air France-KLM and S7 were shortlisted.

When the offer package from the last remaining bidder, Lufthansa, was not quorate at the end of the privatization contract on October 28, the Austrian government extended the process to December 31, 2008. After this extension, S7 also submitted a non-binding offer.

On November 13, 2008 it was announced that the state holding company ÖIAG wanted to give Deutsche Lufthansa AG the go-ahead for the takeover. Lufthansa should join Austrian Airlines with 41.6%. The symbolic purchase price for the 36,626,875 shares in AUA was determined at one cent per share, so a total of 366,268.75 euros. Experts expected 2000 of the 8000 jobs to be cut. The sale of the ÖIAG shares in AUA to Deutsche Lufthansa AG was confirmed on December 5, 2008 by ÖIAG.

The purchase was subject to conditions precedent. Among other things, the planned debt assumption of around EUR 500 million by ÖIAG had to be approved by the EU Commission under competition law. Because of this debt assumption, which was only announced after Lufthansa had been established as the last bidder, AUA CEO Alfred Ötsch and ÖIAG board member Peter Michaelis came under heavy criticism. Because under these circumstances, according to observers of the proceedings, other airlines could also have remained as co-bidders. A new tender for the bidding process was requested, but rejected with reference to procedural rules and Michaelis' stock corporation law. According to the Neue Zürcher Zeitung (NZZ), Michaelis became the “scapegoat of the nation”, since in other cases in public companies little consideration would be given to company law or procedural rules. After all, in Austria “company law is growing in the hands of politics. Offenses are peculiar offenses in the interests of the people. ”Alfred Ötsch's management contract - originally limited to April 2010 - was terminated early on January 31, 2009.

On July 1, 2009, the EU Commission announced a more in-depth antitrust review of the takeover for Deutsche Lufthansa AG. Observers then saw the planned takeover of AUA as jeopardized, as Lufthansa had previously set a deadline of July 31, 2009 and then could have withdrawn the offer.

EU competition commissioner Neelie Kroes announced on July 31 that she would approve the takeover of AUA by Lufthansa subject to certain conditions. The approval of the EU Commission was finally granted on August 28, 2009. Both Lufthansa and AUA had to hand over take-off and landing rights between Vienna and Brussels and several German cities to competitors. The takeover took place on September 3, 2009 with the share transfer and the replacement of the Supervisory Board of Austrian Airlines. With effect of 4 February 2010 all small shareholders were zwangsabgefunden and the shares of the Vienna Stock Exchange taken .

In December 2011 it was announced that a new austerity package with extensive savings, wage cuts and disadvantages would be launched. Despite extensive measures that have already been taken, such as the elimination of around 2500 jobs, the profit zone could not be achieved. Lufthansa, as the owner, refused financial aid. In March 2012, the need for recapitalization was announced again. At the same time, preparations were also started to transfer the operations of Austrian Airlines to the subsidiary Tyrolean Airways in order to reduce personnel costs in the long term. A few days later, Lufthansa approved a capital increase of 140 million euros, subject to effective restructuring measures. The Austrian board members at the time were Peter Malanik and Andreas Bierwirth (2009–2012).

Transfer of operations to Tyrolean

On November 2, 2011, the German-Mexican Jaan Albrecht took over the management of the company and continued the restructuring course. After several months of unsuccessful negotiations on further cost-cutting measures, the operation of Austrian Airlines was transferred to the subsidiary Tyrolean Airways on July 1, 2012. The temporary salary waiver was permanently incorporated into the new Tyrolean pay tables. Salaries of employees with Austrian contracts were frozen; no increase is planned until the Tyrolean employees' salaries have caught up. All aircraft and the workforce (around 460 pilots and 1,500 flight attendants) changed operators or employers within the group on that day. The route network was also taken over on July 1, 2012. From then on, Tyrolean Airways operated all flights under the Austrian brand , but with the addition "operated by Tyrolean" . However, they were still listed under OS flight numbers. The former brand name of Tyrolean Austrian arrows was abandoned.

According to the Austrian board works council, the transfer of operations could have cost up to 280 million euros; In addition, lawsuits were filed as to whether a transfer of business in this form was legal. For this reason, the staff representatives had drawn up their own savings package, which, however, was already rejected by the board members before the vote. At the beginning of September 2013, the Vienna Labor and Social Court declared the transfer of operations null and void in the first instance. In September 2014, the European Court of Justice ruled that the old collective agreement for flight personnel will continue to have an effect until a new agreement comes into force. Previously, the works council had also received two instances of justice from Austrian courts. In the event that the “old” contract should actually “have an effect”, this would have meant additional payments in the millions for former AUA employees who switched to Tyrolean as part of the transfer of operations. The final decision in the case would have been made by the Supreme Court .

Changes in the fleet

In 2012, a new cabin design was presented for the long-haul fleet consisting of ten machines. As a result, between the end of 2012 and the end of 2013, on average, one aircraft was always unavailable, so the offer on long-haul routes had to be withdrawn, which resulted in a drop in passengers in the first three quarters of 2013. A total of around 90 million euros, i.e. around 9 million euros per aircraft, was invested. The Boeing 777 were converted in Vienna and the Boeing 767 in Shannon , Ireland . Despite these circumstances, the flight connection to Chicago was resumed on May 17, 2013 with five weekly flights.

In addition, the last Boeing 737s were decommissioned at the beginning of 2013 . Some of the Boeing 737-800s were sold to Aeromexico and El Al . The Boeing 737-600 and -700 were scrapped in 2012. To compensate, several Airbus A320s were added to the fleet. The standardization of the fleet saves several million euros per year.

A fifth Boeing 777 was added to the fleet in early 2014. As of July 2014, Newark became the AUA's eleventh long-range destination. A Boeing 767 will fly five times a week .

On March 12, 2015 it was announced that the replacement of the Fokker fleet with 17 used Embraer 195s would start in autumn 2015 . The fleet of aircraft taken over from Lufthansa CityLine should be completed in 2017 ^[obsolete] .

In 2018 the 6th Boeing 777 joined the AUA long-haul fleet (OE-LPF). In the same year Cape Town was also included as a destination.

Agreement on a new collective agreement

On October 8, 2014 it was announced that the flight crew had agreed on a new collective agreement with the corporate management. A corresponding key issues paper was therefore negotiated. As part of this, the entire flight operations were transferred back to Austrian from Tyrolean Airways on April 1, 2015. As a result, the addition “operated by Tyrolean” was ultimately dropped . Since then there has been a collective agreement for the employees of Austrian and Tyrolean. In the run-up, fears were voiced that the AUA could be reduced to a low-cost airline or lose its long-haul connections without a decision on the situation. Such scenarios were off the table with the agreement, according to the board.

On October 31, 2014, the new and fully texted collective agreement was finally signed by the union and the Chamber of Commerce. It has been in effect for all on-board employees since December 1, 2014. On December 5, 2014 it was announced that with the renewed transfer of operations on April 1, 2015, the companies Tyrolean Airways and Austrian Airlines will also be merged under the Austrian Airlines brand . Since then, not only the flight personnel, but also the station employees in the federal states and other employees in the area of ​​flight operations administration have been employed at Austrian Airlines.

Development since 2014

In November 2014, the company introduced the “ paperless pilot's case ”. Since then, all airline pilots have been equipped with a tablet computer , which replaces the classic paper-bound pilot's case. In this way, flight information and documents can be loaded onto the tablet via an Internet connection and then taken into the cockpit, where they are fixed with a bracket, as early as the preparation phase. Since December 14, 2014, long-distance trains have also been arriving at Vienna Airport station . On the route Linz - Vienna Airport, ÖBB and Austrian Airlines offer a cooperation under the name AIRail . It is possible to book the train journey and a connecting flight in one ticket. Travelers can check in for their flight at Linz Central Station, but they cannot check in their luggage. As a result, the trains on the route also have an OS flight number.

At the beginning of 2015, a revised brand identity was presented, which contained the phrase "my" in front of the Austrian title and other offers of the airline as the most conspicuous innovation. The "my" should refer to the ticket options that can now be individually configured and emphasize the identification of employees and customers with "their" airline. However, the innovation subsequently met with continued criticism. In January 2016 it was finally announced that the addition to the name was only part of a time-limited campaign and would therefore not be continued in the long term. (Further details on the airline's external appearance can be found in the Corporate Design section of Austrian Airlines .)

In May 2015, after four years, a wet lease contract with Brussels Airlines , for which Austrian operated a DHC-8-400 , was terminated .

On June 1, 2015, Kay Kratky, former Chief Operating Officer on the Board of Management of Deutsche Lufthansa AG, took over the position of Chief Executive Officer (CEO) of AUA. He succeeded Jaan Albrecht, who had held this position since 2011.

In the fall of 2015, Austrian, together with Lufthansa and Swiss, presented a new tariff concept for Austrian and European traffic, which above all provides more freedom of choice for additional services. Specifically, economy class travelers can choose between the three fare options Light , Classic and Flex . On-board catering, hand luggage, seat selection at check-in from 23 hours before departure and the collection of frequent flyer miles will still be available at no extra charge.

As part of a wet lease agreement, Air Berlin aircraft were also flying on the AUA route network from March 7, 2017. (see: Wet-Lease Agreements of Austrian Airlines )

A sixth Boeing 777-200ER has been added to the long-haul fleet since the 2018 summer flight schedule. The around 16-year-old aircraft flew at Aeroméxico until the end of 2016 and was parked at Pinal Airpark ( Arizona, USA ) until it was taken over . Austrian Airlines intends to lease it from AerCap for a period of around eight years .

All long-haul aircraft were also equipped with a Premium Economy Class by the 2018 summer flight schedule . This sees itself as an intermediate class in terms of price and comfort. The "PC01 - ZIMmagic" model from the German manufacturer ZIM will be used as the seat and will be installed in three rows. (2-2-2 seating in the Boeing 767 or 2-4-2 seating in the Boeing 777) The conversion for the new product is scheduled to start in autumn 2017.

On April 11, 2018 it was announced that Alexis von Hoensbroech would become the new CEO and CEO of Austrian Airlines from August 1, 2018. The Supervisory Board unanimously approved this proposal on June 20.

During the COVID-19 pandemic , regular flight operations ceased on March 18, 2020. A long-haul aircraft was held ready for evacuation and relief flights and landed in Cape Town on March 22nd and in Mexico City on March 23rd, for example . As part of a return campaign for EU citizens, Austrian Airlines carried out the longest non-stop flight in the company's history at the end of March 2020 . This took place with a Boeing 777-200ER from Vienna to Sydney over a distance of more than 16,000 kilometers and a duration of over 17 hours. This was only possible because the flight was carried out without a load and only with a crew on board. The return flight was a direct flight with passengers with a refueling stop in Kuala Lumpur, where a crew change also took place.

Holdings

Logo of the AUA Group 1995-2003

Ownership structure (2010)
Austrian Air Transport Holding GmbH	96.55%
Company-owned stock ownership	3.45%
Share capital	€ 264,404,172
Shares (no-par shares)	88.134.724

Basic data (2018)
Employee	7,083
Passengers carried	13,936,000

The Austrian Airlines AG has certain investments in other companies. However, operational flight operations are only operated by Austrian Airlines itself. In January 2007, Austrian parted with its stake in the Slovakian airline Slovak Airlines . Some other investments:

• Maintenance companies in Vienna and Bratislava (ATB)
• AVS insurance
• AirPlus credit card company
• SCA Schedule Coordination Austria
• ACS AirContainerService GmbH
• Avicon Aviation Consult GmbH
• Austrian Lufthansa Cargo GmbH
• Austrian Airlines Tele Sales & Service GmbH

Group key figures

year	Relationship passengers 1	of which line	total operating result / EBIT 4	Employee 2	Fleet size 3
2002	8,834,656	7,269,235	€ 41.4 million	7,358	87
2003	8,479,417	7,051,747	€ 63.3 million	7.167	88
2004	9,404,947	7,823,832	€ 79.4 million	7,662	97
2005	10.119.773	8,316,128	-100.0 million €	8,468	106
2006	10,834,668	9,095,762	€ -89.0 million	8,582	105
2007	10,832,305	9,480,519	€ 25.6 million	8,031	98
2008	10.176.249	9,449,813	€ -312.1 million	7.914	99
2009	9,944,795	8,969,882	-293.9 million €	7,065	76
2010	10,894,800	10,163,000	-64.7 million €	5,934	80
2011	11,261,400	10,613,900	€ -59.4 million	6,777	80
2012	11,466,600	10,855,700	€ 65.0 million	6.236	77
2013	11,288,000	9,649,800	€ 25 million	6,208	74
2014	11,171,000		€ 10 million	6,067	75
2015	10,838,000		€ 54 million	5,984	77
2016	11,385,000		€ 65 million	6,450	80
2017	12,850,000		€ 101 million	6,914	83
2018	13,936,000		€ 90 million	7,083	83
2019	14,651,000		€ 15 million	6,989	82

¹Number of paying passengers carried; Flights with continuous flight numbers are only counted once, regardless of the number of stopovers

²In 2011, Austrian Airlines adopted the Lufthansa reporting method according to “employees” instead of the previously specified “full-time positions”. The figures from 2011 onwards cannot therefore be directly compared with the figures from before 2011.

³All information relates to the reporting date December 31. and include the operationally used aircraft (including replacement aircraft for maintenance-related downtimes).

^4th Austrian Airlines has reported its profit as "EBIT" (Earnings Before Interests and Taxes) since 2015

since

Corporate Design

Logo, logos AUA, Austrian Airlines

The external appearance of the company and the colors of the machines have been determined by the red-white-red of the flag of Austria since it was founded . The aircraft from the 1950s to 1980s had a shiny silver underside of the fuselage, the upper part of the fuselage was white and marked with the AUA arrow - called “Austrian Chevron” - and the inscription “Austrian Airlines” (until 1972 and from 1995 to 2003 ) or "Austrian" (from 1972 to 1995 and again from 2003). Similar to Swissair with the Swiss cross , the vertical tail of the AUA aircraft was painted as a " flag carrier " with the red-white-red flag of Austria.

The typical AUA arrow has had three versions so far. In 1960 still resembling the side elevation of a paper airplane, it was given its arrow shape for 31 years from 1972. With the new brand identity in 1995, the arrow was placed in the white center of the red-white-red tail fin. With the fundamental redesign of the corporate design by Landor Associates in 2003, the first arrow shape experienced a kind of renaissance in a modernized presentation - three-dimensional and with shadows.

Airbus A320-214 of Austrian Airlines with the registration OE-LBN and the inscription "Servus" on the flight from Berlin-Tegel (TXL) to Vienna on October 21, 2018 via Berlin-Lichterfelde .

A revised brand identity was presented at the beginning of 2015. In addition to the temporary phrase “my” in front of the Austrian title and other airline offers, this also brought about permanent changes in the company's image. The new look, for example, works entirely without the color blue. Since then, the fleet has also been given a new livery, which only uses the colors red and white. Instead of the blue fuselage, there is a lettering with the typical national greeting “ Servus ” (this is omitted on the DHC-8-400 for reasons of space). The Airbus A321 with the registration OE-LBC was the first machine in the changed design at the end of March 2015. The rest of the fleet will gradually be adapted to the new design, with only minor adaptations being made. The above-mentioned shadow under the chevron is now removed (company-wide) and the servus is executed in a different font. The myAustrian livery can be seen on the following machines:

Airbus A319-100	OE-LDE
Airbus A321-100	OE-LBC
Boeing 767-300ER	OE-LAT / OE-LAY
Boeing 777-200ER	OE-LPD
De Havilland DHC-8-400	OE-LGK
Embraer E195	OE-LWD

The suffix “my” has been omitted from all jets that have been repainted since then. It all started with the Airbus A319 OE-LDG. The interior is also being revised with a view to the innovations. In the cabins, the blue elements are now gray, the curtains have also been given a red and white check pattern.

Originally, from now on, the employees should also wear a new uniform - designed by the Austrian fashion designer Marina Hoermanseder . However, given the tight financial position of the company, the project was halted. The current uniform was introduced in 1996 and is a bright red; The Austrian company Wagner & Glass is the tailor and fabric supplier. The red tights are characteristic for women. Based on this existing uniform, a slightly adapted version was finally introduced in 2017. However, it mainly provides a modified cut. The most striking innovation are the stripes on the sleeves, on which the rank of the flight attendants can be read. (1 stripe stands for junior, 2 for senior and 3 for purser) For representative appearances, the women's work clothing can also be supplemented with red hats in the shape of a boat and leather gloves. The brand identity was adapted again in 2018. The two core elements of the brand image, the arrow and the Austrian word mark, have been modernized and the lettering on the aircraft has been enlarged. In May 2018, the first aircraft in the new design, the sixth Boeing 777 OE-LPF, was presented.

The company's current slogan is: "The charming way to fly".

• Painting of the Austrian machines
• 

  1950s design ( Sud Aviation Caravelle )

• 

  Design from 1972 to 1995 (Airbus A310-324)

• 

  Design from 1995 to 2003 (Airbus A320-200)

• 

  Design from 2003 to 2015 (Airbus A321-100)

• 

  Design 2015
  (Airbus A321-100)

• 

  Design 2016 (without "my" and no more shadow for the logo)

• 

  Design 2018 (Boeing 777)

Over the past few decades, machines have been given special paints over and over again. Since joining the “Star Alliance”, several aircraft have been flying in the corresponding design. For the Mozart year 2006, an Airbus A320 was completely repainted in a Mozart design, an Airbus A340 was also used as a tribute to the Vienna Philharmonic or a Boeing 737-600 in a “ glacier look ” for Tyrol advertising . The table below gives an overview of the current special colors:

Current special paints :

Aircraft type	Aircraft registration	Painting	Period	image
Airbus A320-200	OE-LBO	" Retro " 1980s	since February 2019
	OE-LBZ	" Star Alliance "	since October 2016
De Havilland DHC-8-400	OE-LGO OE-LGP OE-LGQ OE-LGR		LGO: since October 2010 LGP: since September 2014 LGQ: since October 2014 LGR: since December 2014
Embraer 195	OE-LWH		since September 2016
Boeing 777-200ER	OE-LPD	"My Sound of Austria"	since March 2017
	OE-LPF	"60 Years Flying"	since May 2018

Former special paints :

Aircraft type	Aircraft registration	Painting	Period	image
Airbus A320-200	OE-LBP	" Retro " 1950s	March 2008 to February 2019
	OE-LBR	" Star Alliance "	February 2000 to February 2005
	OE-LBS	" Eurovision Song Contest 2015 "	March 2015 to October 2016
	OE-LBU	"Official Fan Line"	October 2007 to January 2009
Airbus A321-100	OE-LBB	"Johann Strauss"	1999
	OE-LBC	" McDonald’s / EURO 2008 "	December 2007 to October 2008
	OE-LBA	"MyDreamteam"	June 2016 to June 2018
Airbus A340-300	OE-LAL	"Wiener Philharmoniker"	2006 to 2007
Boeing 767-300ER	OE-LAT OE-LAY OE-LAZ	" Star Alliance "	LAT: March 2007 to February 2009 LAY: July 2005 to November 2009 LAZ: April 2005 to May 2009
	OE-LAY	"LifeBall"	April 2017 to April 2019
Boeing 777-200ER	OE-LPB		April 2014 to June 2014

service

At Vienna Airport , all flights of the Austrian Airlines Group are handled in Terminal 3. Six lounges are offered in the gate areas F and G. Three Schengen and three Non-Schengen Lounges, each with a Business, Senator / Star Gold and HON Circle Lounge. Another business lounge is located in area D. Access to them can also be purchased by travelers who are actually not authorized to enter. A separate business lounge is also operated at Moscow Domodedovo Airport . A worldwide offer is made available through contractual partners who grant access to their lounges.

Cabin design of the short and medium haul. (Fokker 100)

Long haul economy class cabin (Boeing 767)

Long haul business class cabin (Boeing 767)

Austrian Airlines operates a two-class system consisting of economy class and business class on short-haul routes and a three-class system consisting of economy, premium economy and business on long-haul routes.

Economy class

From spring to September 2011, all aircraft in the Airbus A320 family were equipped with new passenger seats and a new cabin design. The “Europe cabin” is identical to that of Lufthansa. The newly developed seats were manufactured by Recaro Aircraft Seating . In November 2013, the redesign of the cabs of the Fokker 70/100 and DHC-8-400 types was also completed in order to adapt to the new design. In contrast to the Airbus planes, however, no new seats were installed, only the covers and carpets were replaced. Since then, all machines in short and medium-haul traffic have had a uniform appearance. The colors gray, red and white now dominate.

Since August 2013, all long-haul machines have been on the road with a new cabin interior. It is optically based on that of the short and medium-haul routes. The “Pinnacle” seat model from B / E Aerospace was installed in Economy Class. (2-3-2 seating in the Boeing 767 or 3-4-3 seating in the Boeing 777)

Business class

On short and medium-haul routes in Business Class, the principle of the class divider, a movable curtain inside the cabin, is used.

By August 2013, the entire long-haul fleet (Boeing 767 and Boeing 777) had new cabin equipment. The new seat configuration allows aisle access from any seat in the Boeing 767 or almost any seat on the Boeing 777. The new lie-flat seat is a model from the “Vantage” range from Thompson Aero Seating.

Board catering

In March 2007 Do & Co took over the entire catering for the airline. In addition to the drinks generally served, a warm menu is served on economy flights with a flight time of 2.5 hours or more; On shorter routes, the catering is limited to small snacks. There are two menu options to choose from on long haul routes. In Business Class, there is a more extensive culinary offer on all routes. The offer is rounded off by a special coffee house menu. On short-haul and selected long-haul routes, Economy Class also offers the option of ordering a menu of your choice for a fee together with the flight booking or before departure at Vienna Airport.

In-flight entertainment

The monitors that can be folded down in the Airbus fleet were deactivated in October 2014 and then completely expanded. A W-LAN wireless network ("myAustrian FlyNet") was introduced as a replacement. A broadband satellite system from Inmarsat is used . Telephoning on board is not possible. The fee-based service has been available in the Airbus planes since the end of April 2017 and is to be rolled out to other sub-fleets in the following. Since the long-haul aircraft are to be replaced by younger aircraft in the medium term, these will not be equipped with Internet access for the time being. On long-haul routes, the same entertainment program is available in economy and business class.

The on-board entertainment magazine skylights, which appears every two months , provides an overview of the current range of films and music on long-haul routes . The fly & buy magazine is also published at the seat . It shows the current offers for duty-free in-flight sales on flights to non-EU countries. The free newspaper and magazine offer in the economy class of short and medium-haul routes has not been offered since the beginning of 2015. In addition, national and international newspaper and magazine titles have been made available for download in digital form since October 2015.

Destinations

Austrian Airlines serves destinations in Europe , North America , Africa , Asia and the Near and Middle East . Among the long-distance connections are in North America New York ( John F. Kennedy and Newark ), Washington , Chicago , Montreal and Los Angeles . Boston will be included from the 2020 summer flight schedule . In Asia there are flights to Malé (seasonal), Tokyo , Bangkok , Beijing and Shanghai . In Africa, Mauritius and Cape Town are part of the route portfolio. In addition, all Austrian federal state airports except Linz, i.e. Innsbruck , Salzburg , Graz and Klagenfurt are served from Vienna.

myAustrian Holidays

Austrian myHoliday replaced the Lauda Air brand as the holiday brand of Austrian Airlines in April 2013 , was renamed myAustrian Holidays in mid-2015 and has been in use ever since. It includes seasonal vacation flights as well as one-time or short-term exclusive charter . All charter flights are carried out with the aircraft and crew of Austrian Airlines - however, they differ from scheduled flights in terms of service and flight conditions.

myAustrian Holidays Service

Depending on the flight time, passengers receive a selected Do & Co on- board service on all holiday flights :

• Flight times up to 02:19 hours: hot paninis or schnitzel roll & wine, beer, coffee, tea, soft drinks, frizzante etc.
• Flight times from 02:20 hours: Choice between two warm menus & wine, beer, coffee, tea, soft drinks, frizzante etc.

Baggage Regulations

All passengers can check in one piece of luggage weighing 23 kg; for long-term stays of more than 28 days, a baggage allowance of 30 kg can be requested. A separate tariff table is used for excess baggage and sports baggage, while the hand baggage regulations correspond to those for scheduled flights.

Destinations

For the 2017/18 flight schedule, the seasonal vacation flights cover 40 destinations in 10 countries.

season	country	myAustrian Holidays destinations (from Vienna, unless otherwise noted)
summer	Greece	Chania (from Vienna / Graz / Linz), Heraklion, Kalamata, Karpathos, Kefalonia, Corfu, Kos (from Vienna / Innsbruck), Mykonos, Patras, Preveza / Lefkas, Rhodes (from Vienna / Linz / Innsbruck), Santorin, Skiathos, Volos, Zakynthos (from Vienna / Linz)
	Italy	Bari, Cagliari, Catania, Lamezia Terme, Naples, Olbia, Palermo
	Spain	Fuerteventura, Gran Canaria, Ibiza, Menorca, Tenerife
	Turkey	Antalya, Dalaman
	Portugal	Funchal
	Iceland	Keflavik / Reykjavik
	Germany	Linz-Heringsdorf / Usedom, Dresden
winter	Spain	Fuerteventura, Gran Canaria, Lanzarote, Tenerife
	Portugal	Funchal
	Denmark	Innsbruck-Copenhagen, Innsbruck-Billund
	Sweden	Innsbruck-Stockholm, Innsbruck-Gothenburg
	Norway	Innsbruck-Oslo

Flight number range

myAustrian Holidays flights can be recognized by their flight number.

• OS2000-OS2999: Exclusive charter, charter flights under the responsibility of the operator
• OS4000-OS4999 & OS9000-OS9999: Seasonal vacation flights

Awards

An Embraer 195 from Austrian

2007

• 1st place - Best Business Class Catering 2007 (Skytrax)

2008

• 1st place - Best cabin crew in Europe 2008 (World Airline Awards 2008, Skytrax)

2009

• 1st place - Best cabin crew in Europe 2009 (World Airline Awards 2009, Skytrax)

2010

• 2nd place - Best cabin crew in Europe 2010 (World Airline Awards 2010, Skytrax)

2011

• 1st place - Best cabin crew in Europe 2011 (World Airline Awards 2011, Skytrax)

2012

• 8th place - Best Airline in Europe 2012 (World Airline Awards 2012, Skytrax)

2013

• 6th place - Best Airline in Europe 2013 (World Airline Awards 2013, Skytrax)

2014

• 1st place - Best cabin crew in Europe (World Airline Awards 2014, Skytrax)
• 4th place - Best Airline in Western Europe (World Airline Awards 2014, Skytrax)
• 5th place - Best Business Class Catering (World Airline Awards 2014, Skytrax)
• 5th place - Best Airline in Europe (World Airline Awards 2014, Skytrax)
• 6th place - best business class seat worldwide (World Airline Awards 2014, Skytrax)
• 10th place - cleanest airline cabin (World Airline Awards 2014, Skytrax)

2015

• 1st place - Best Business Class Catering (World Airline Awards 2015, Skytrax)
• 1st place - Best cabin crew in Europe (World Airline Awards 2015, Skytrax)
• 2nd place - Best Airline in Western Europe (World Airline Awards 2015, Skytrax)
• 3rd place - Best Airline in Europe (World Airline Awards 2015, Skytrax)
• 9th place - Best Economy Class Catering (World Airline Awards 2015, Skytrax)

2016

• 1st place - Best cabin crew in Europe (World Airline Awards 2016, Skytrax)
• 3rd place - Best Business Class Catering (World Airline Awards 2016, Skytrax)
• 4th place - Best Airline in Western Europe (World Airline Awards 2016, Skytrax)
• 5th place - Best Airline in Europe (World Airline Awards 2016, Skytrax)
• 10th place - Best Economy Class Catering (World Airline Awards 2016, Skytrax)

2017

• 1st place - Best cabin crew in Europe (World Airline Awards 2017, Skytrax)
• 4th place - Best Business Class Catering (World Airline Awards 2017, Skytrax)
• 4th place - Best Airline in Europe (World Airline Awards 2017, Skytrax)

2018

• 1st place - Best cabin crew in Europe (World Airline Awards 2018, Skytrax )
• 1st place - Best Business Class Catering (World Airline Awards 2018, Skytrax)

fleet

An Airbus A319-100 from Austrian

An Austrian Boeing 767-300ER

Current fleet

As of June 2020, the Austrian Airlines fleet consists of 85 aircraft with an average age of 15.7 years:

Aircraft type	number	ordered	Remarks	Seats ( Business / Eco + / Economy )	Average age (June 2020)
Airbus A319-100	7th		will be phased out by 2022	130 (28/0/102)	15.5 years
Airbus A320-200	29		one equipped with sharklets (OE-LZF)	160 (28/0/132)	15.3 years
Airbus A321-100	3			184 (32/0/152)	24.4 years
Airbus A321-200	3			184 (32/0/152)	20.8 years
Boeing 767-300ER	6th		retrofitted with winglets , 3,767 will be phased out by 2022	211 (26/18/167)	24.4 years
Boeing 777-200ER	6th		OE-LPB, OE-LPC and OE-LPE still in the old paint scheme. OE-LPD special painting "Sound of Austria" OE-LPF special painting "60 years Austrian"	306 (38/24/244)	19.5 years
De Havilland DHC-8-400	13		Retirement by 2021	71 (5/0/66)	15.9 years
Embraer 195 LR	17th			112 (8/0/104)	8.8 years
total	84	-			15.6 years

Former aircraft types

Vickers Viscount of the Austrian in Manchester (1965)

Fokker 50 of Austrian in Stuttgart (1989)

Before that, Austrian Airlines also operated the following types of aircraft:

• Airbus A310
• Airbus A330
• Airbus A340
• Boeing 707 (rented)
• Boeing 737 -600, -700, -800
• Bombardier CRJ200 (Austrian Arrows)
• DHC-8-300 (Austrian Arrows)
• Douglas DC-3 / C-47
• Douglas DC-8-63CF ( leased 1973/74 from ONA for cargo flights )
• Douglas DC-9
• Fokker 50
• Fokker 70
• Fokker 100
• Hawker Siddeley HS 748
• McDonnell Douglas MD-80
• Sud Aviation Caravelle
• Vickers Viscount

Wet lease agreements

In June 2014 it was announced that Austrian Airlines will in future take over some regional flight routes for Swiss in wet lease , whereby both aircraft and flight personnel will be provided. Since the 2014/15 winter flight schedule, Austrian Airlines has flown the Zurich - Lugano route four times a day. A total of four AUA De Havilland DHC-8-400s are used in the Swiss route network. At the end of 2018, however, the contract was not extended any further and the four Q400s (OE-LGO / LGP / LGQ / LGR) were reintegrated into the AUA fleet in Vienna. At the end of 2016, such a leasing contract was also concluded with Air Berlin , whereby a total of five Airbus A320s including crews were taken over by AUA. In contrast to the aircraft operated for Swiss, however, all aircraft were given the color scheme of Austrian Airlines (with the addition "operated by Air Berlin"), while cabin furnishings and crew were presented in the appearance of Air Berlin. After the Air Berlin bankruptcy, the five A320s were taken over into the Austrian fleet and were given Austrian license plates (OE-LXA / LXB / LXC / LXD / LXE).

Incidents

The Fokker 70 a few days after the accident. Logos and marks have already been removed

So far, Austrian Airlines has suffered a total loss of an aircraft. 31 people were killed.

• On September 26, 1960, a Vickers Viscount 837 ( aircraft registration OE-LAF ) with the baptismal name " Joseph Haydn " had an accident on the Vienna - Warsaw - Moscow route. During the approach to landing near Moscow, the machine was flown into a forest 10 kilometers from the target and crashed. During this controlled flight into terrain , 31 of the 37 people on board were killed ( see also Austrian Airlines flight 901 ) .

• On February 21, 1970, 20 minutes after take-off, a bomb hidden in a mail basket exploded on board a Sud Aviation Caravelle (OE-LCU) during the flight from Frankfurt am Main to Vienna with 33 passengers and five crew members on board. The bomb tore an approximately 0.5 m² hole in the underside of the fuselage. Despite the hole, the pilot was able to land safely at Frankfurt Airport. None of the 38 people on board were injured. The Popular Front for the Liberation of Palestine claimed responsibility for the attack. The package with the bomb was actually intended for an El-Al machine that flew from Frankfurt to Tel Aviv.

• On January 5, 2004, a Fokker 70 had to make an emergency landing in a field due to loss of thrust due to engine icing on the approach to Munich Airport . There were no victims; the badly damaged machine could be repaired (see also Austrian Airlines flight 111 ) .

Security on board

• On January 7, 1997, the cockpit of a McDonnell Douglaus DC-9-87 from Berlin-Tegel to Vienna-Schwechat was stormed by a Bosnian armed with a knife . The occupation was forced to return to Berlin. The man was overpowered and arrested on the ground by local authorities. According to the regulations of the time, the knife could be taken on board. The man intended to renegotiate his visa in Berlin .

• Armed surveillance activities on Austrian flights by the Cobra Task Force began in November 1981. More than 40,000 suspicious flights by “Austrian Airlines”, and from 1997 also “Lauda Air”, have been accompanied. In 2003, 1,425 flights were accompanied, in 2004 the number of escorts rose to 1,731. At least two “air marshals” are deployed on every accompanied flight. The air traffic control attendants of the task force Cobra must complete basic training (specific tactics and shooting training, emergency training ) as well as annual courses, including de-escalation training. The air traffic control attendants also learn foreign languages, the "aviation language" and international aviation law. The flights are selected after a risk analysis. The police flight attendants are also confronted with dangers from "unruly passengers", passengers who start to riot, for example under the influence of alcohol, or angry chain smokers who are not allowed to smoke during the flight.

All machines are equipped with semi-automatic defibrillators for the treatment of shockable cardiac arrhythmias .

literature

• Oliver Kühschelm: Austrian Airlines and Lauda Air. The national project and the one-man-show In: Brix, Emil / Bruckmüller, Ernst, Stekl Hannes (Ed.): Memoria Austriae III - Entrepreneurs, Companies, Products Publishing house for history and politics , Vienna 2005. pp. 220-260, ISBN 3-7028-0419-6 .
• Peter Krause: OeLAG: Österreichische Luftverkehrs-AG 1923–1938 . Weishaupt-Verlag, Graz 1983, ISBN 3-900310-14-9 .
• "Luftkrampf" - "A critical inventory of the new strategy of the AUA" , article in the magazine Datum , January 2007.

Web links

Commons : Austrian Airlines  - album with pictures, videos and audio files

Wikivoyage: Austrian Airlines  - travel guide

• Austrian Airlines website

Individual evidence

1. ^ ^{A b} Austrian Airlines head office is correct , APA-OTS press release from Austrian Airlines dated June 16, 2008. Accessed on August 12, 2011.
2. ↑ Alexis von Hoensbroech to be the new CEO of Austrian Airlines , accessed on August 15, 2018
3. ^ Austrian Airlines Management / Board of Directors , accessed on December 26th
4. ↑ [1] , accessed April 15, 2018
5. ↑ ^{a b c} [2] .
6. ↑ Lufthansa: Foundation for AUA takeover ( memento from September 13, 2014 in the Internet Archive ), Wirtschaftsblatt from February 26, 2009
7. ↑ Austrian.com: Imprint , accessed on November 12, 2014
8. ↑ Peter Baumgartner: A smile flies around the world. A journey through time through the history of Austrian Airlines . Ed .: Austrian Airlines AG. 1st edition. Metroverlag, Vienna 2017, ISBN 978-3-99300-308-1 , p. 27 .
9. ↑ Photo from 1962  ( page no longer available , search in web archives )  Info: The link was automatically marked as defective. Please check the link according to the instructions and then remove this notice.  
10. ^ Postcard ( Memento from October 29, 2012 in the Internet Archive )
11. ↑ Hedi Schneid: AUA boss Jaan Albrecht disembarks. In: Die Presse , March 31, 2015, accessed on July 17, 2020.
12. ↑ AUA on the ground: 475 million loss. In: DiePresse.com. November 28, 2008, accessed January 6, 2018 . 
13. ↑ Der Standard : Ötsch for selling a majority in AUA.
14. ^ Format : Austrian Airlines privatization: Last call for Lufthansa, Air-France and S7 , September 24, 2009.
15. ↑ The standard: AUA is revamped for Lufthansa , October 29, 2008.
16. ↑ Focus : on November 13, 2008: Lufthansa becomes King of the Alps
17. ↑ Finanznachrichten.de: Austrian Airlines should go to Lufthansa - completion in four weeks , November 2008.
18. ↑ Die Presse : AUA sale sealed: crane should give wings , December 5, 2008.
19. ^ MK (Vienna): Company law as wax in the hands of Austria's politicians. Neue Zürcher Zeitung, February 24, 2009, p. 24
20. ^ Austrian Airlines Group News: Alfred Ötsch resigns as CEO of Austrian Airlines AG ( Memento from April 11, 2016 in the Internet Archive ), press release from January 29, 2009
21. ↑ Die Welt : Brussels wants to examine the takeover of AUA from July 2, 2009.
22. ↑ Die Presse : AUA takeover by a thread on July 2, 2009.
23. ↑ ( Page no longer available , search in web archives: Lufthansa may take over AUA ) www.sueddeutsche.de, August 1, 2009
24. ↑ Successful completion of the merger of Austrian Airlines and Lufthansa ( Memento from September 5, 2009 in the Internet Archive ) Press release from September 3, 2009.
25. ↑ ORF Vienna on February 4, 2010: AUA says goodbye to the stock exchange
26. ↑ diepresse.com - AUA needs savings package: job cuts and wages? December 1, 2011
27. ↑ airliners.de - AUA needs capital injection March 13, 2012
28. ↑ aero.de - Lufthansa grants Austrian cash injection with reservation on March 15, 2012
29. ↑ The previous Star Alliance boss Jaan Albrecht is on a restructuring course from November 2nd, 2011
30. ↑ derstandard.at - AUA negotiations burst April 30, 2012
31. ↑ aero.de - Austrian Airlines starts transfer of operations to Tyrolean April 30, 2012
32. ↑ http://austrianaviation.net/news-regional/news-detail/daten/2012/05/01/austrian-airlines-neu-der-fahrplan.html from May 1, 2012
33. ↑ AUA works council warns of transfer of business. Salzburger Nachrichten, May 15, 2012, accessed on May 27, 2013 . 
34. ↑ Labor court: AUA transfer of business void. In: derStandard.at. September 2, 2013, accessed December 3, 2017 . 
35. ↑ Defeat for AUA management: The ECJ also approves the workforce from September 11, 2014
36. ↑ http://www.austrianwings.info/2012/11/aua-fliegt-ab-mai-wieder-nach-chicago/ of November 9, 2012
37. ↑ http://www.austrianairlines.ag/Press/PressReleases/Press/2015/03/019.aspx
38. ↑ Agreement reached: AUA Group KV applies from December 1, 2014 from October 8, 2014
39. ^ Austrian Airlines: Agreement on collective agreement of October 8, 2014
40. ↑ The new AUA-KV is signed on October 31, 2013
41. ^ AUA: Merger with Tyrolean in the spring of December 5, 2014
42. ↑ AUA introduces "paperless pilot's case" on November 12, 2014
43. ↑ Austrian AIRail - flight departs Linz ( Memento from December 30, 2014 in the Internet Archive ), accessed on December 16, 2014
44. ↑ AUA again soon without myAustrian? from January 9, 2016
45. ↑ myAustrian & more: Isabella Reichl in an interview on January 10, 2016
46. ↑ austrianaviation.net - AUA ends wet lease on Brussels May 19, 2015
47. ↑ Kay Kratky confirmed as the new CEO of Austrian Airlines , accessed on July 4, 2016.
48. ↑ Lufthansa, Austrian and Swiss introduce new economy tariffs on March 5, 2015
49. ↑ ^{a b} First Airbus A320 from Air Berlin in Austrian Airlines livery for scheduled flight launched on March 7, 2017
50. ^ AUA: Ruben Berta approaching Vienna on April 18, 2017
51. ↑ Austrian Airlines: What does the Premium Economy Class look like? from April 17, 2017
52. ↑ Austrian Airlines will temporarily suspend regular flights from Wednesday night , Cockpit, March 16, 2020
53. ↑ Flightradar24 Boeing 777 OE-LPB ( Memento from March 24, 2020 in the Internet Archive )
54. ↑ Corona airlift of the AUA: "Spirit of Austria" starts today with a record flight. Retrieved March 29, 2020 (Austrian German). 
55. ^ Annual report 2003
56. ↑ 2004 Annual Report
57. ^ Annual report 2005
58. ↑ 2006 Annual Report
59. ↑ Annual report 2007
60. ↑ Annual report 2008
61. ↑ Transport performance , January 12, 2011
62. ↑ Results of the Austrian Airlines Group 2009
63. ↑ Results 2010: Austrian Airlines achieve results target for 2010. AUA press release, March 2011. Accessed on March 22, 2011
64. ↑ 2011 results , accessed on July 5, 2012
65. ↑ Traffic results for 2012: 11.5 million passengers flown with Austrian Airlines. AUA press release, January 2013. Retrieved on January 10, 2013
66. ↑ ^{a b} Key figures for 2014 , accessed on April 27, 2017.
67. ↑ Annual results 2015. AUSTRIAN AIRLINES AG, March 17, 2016, accessed on March 18, 2015 . 
68. ↑ ^{a b} [3] , accessed on May 3, 2019.
69. ↑ Austrian Airlines: Annual result 2017: Austrian Airlines improves its economic result again. Retrieved April 12, 2018 . 
70. ↑ Annual result 2019: Tough competition is clearly depressing the result, but clearly positive in 2019. Retrieved May 12, 2020 . 
71. ↑ Photo gallery: First AUA Boeing 767 in new colors arrived in Vienna on December 3, 2015
72. ↑ Photo report: First AUA jet without “my” landed in front of Austrian in Vienna on January 19, 2016
73. ↑ Withdrawal at AUA: New uniforms will not come from October 30, 2015 for the time being
74. ↑ AUA survey: tights stay red from June 17, 2015
75. ↑ AUA: "New" old uniforms for flight attendants from April 12, 2017
76. ↑ New AUA retro jet started for the first flight. Retrieved March 1, 2019 . 
77. ↑ AUA: Ex-retro bus has returned home. Retrieved March 1, 2019 . 
78. ↑ Archive link ( memento from June 2, 2012 in the Internet Archive ) accessed on June 17, 2012
79. ↑ Archive link ( memento from September 23, 2015 in the Internet Archive ) accessed on June 17, 2012
80. ↑ E-mail newsletter to Miles and More customers of Austrian Airlines from May 26, 2010.
81. ↑ Archive link ( Memento from May 15, 2012 in the Internet Archive ) accessed on June 17, 2012
82. ↑ Austrian Lounges worldwide , accessed on January 3, 2015.
83. ↑ miles-and-more.com - The Austrian fleet flies with the new one on board September 1, 2011
84. ↑ The new one on board - AUA presents new cabin design from November 22, 2010
85. ↑ http://www.austrianwings.info/2013/11/neues-kabinendesign-fuer-q400-und-fokker-70100-der-aua/ , from November 11, 2013
86. ↑ AUA presents new long-haul Business Class October 10, 2012
87. ↑ Archive link ( Memento from May 1, 2012 in the Internet Archive )
88. ^ AUA catering again from Do & Co from March 2nd, 2007
89. ↑ austrian.com - flight information , accessed on January 4, 2015.
90. ↑ austrian.com - DO & CO à la carte , accessed on January 4, 2015.
91. ^ Austrian Airlines - FlyNet , accessed on January 10, 2017.
92. ↑ AUA: First Airbus equipped with WiFi on November 16, 2016
93. ↑ AUA: Internet on board as a "Christmas present"? from December 16, 2016
94. ↑ Austrian on-board magazine Skylines is relaunched on November 20, 2014
95. ↑ AUA on the road again with newspapers from April 12, 2016
96. ↑ ORF: AUA cancels direct flight Vienna-Delhi , accessed on February 18, 2016
97. ↑ Service on board - myAustrian Holidays. Retrieved April 3, 2018 . 
98. ↑ Free baggage allowance - myAustrian Holidays. Retrieved April 3, 2018 . 
99. ↑ Flight schedule - myAustrian Holidays. Retrieved April 3, 2018 . 
100. ↑ AUA wins two Skytrax Awards on June 16, 2015
101. ↑ ^{a b c} Austrian Airlines - Skytrax Awards , accessed on July 17, 2018.
102. ↑ ^{a b} Austrian Airlines Fleet Details and History. In: planespotters.net. June 5, 2020, accessed June 5, 2020 . 
103. ↑ ^{a b c} Airline: Lufthansa subsidiary Austrian sorts out a fifth of the fleet. In: handelsblatt.com. April 21, 2020, accessed April 21, 2020 . 
104. ↑ Flightradar24: Live Flight Tracker - Real-Time Flight Tracker Map. Retrieved February 8, 2020 . 
105. ↑ Austrian Airlines separates from Turboprops. Retrieved January 17, 2019 . 
106. ↑ OE-LGB leaves the AUA. Retrieved July 15, 2020 . 
107. ^ Ulrich Klee, Frank Bucher et al .: jp airline-fleets international . Zurich Airport 1966 to 2007
108. ^ Ulrich Klee, Frank Bucher et al .: jp airline-fleets international . Sutton, UK, 2008-2013.
109. ↑ austrianaviation.net - Swiss: Tyrolean operates Lugano flights , accessed on July 3, 2014.
110. ↑ AUA-Q400 will continue to fly for SWISS from September 5, 2016
111. ↑ Accident statistics Austrian Airlines , Aviation Safety Network (English), accessed on February 4, 2019.
112. ↑ Accident report Viscount 800 OE-LAF , Aviation Safety Network (English), accessed on August 3, 2018.
113. ↑ Review: Bomb explosion in Caravelle of the AUA and crash of Swissair 330 , Austrian Wings, accessed on July 19, 2016
114. ^ Accident report DC-9-87 OE-xxx , Aviation Safety Network (English), accessed on February 4, 2019.
115. ↑ Federal Ministry of the Interior: Task Force Cobra
116. ↑ AUA (almost) completed equipping the fleet with defis on July 25, 2016