Digital information
Digital information (also: virtual information ) is a collective term in the library system for all information and information activities that are carried out via electronic channels, mostly via the Internet .
Depending on the Internet protocol used for the digital information service, a chat or e-mail information is generated with synchronous or asynchronous communication .
The technical basis for digital information services is provided by special software packages that are usually developed by libraries or library service providers according to individual needs. In the meantime, the source codes of some in-house developments are offered for free reuse. The programs support chat or e-mail-based information services; some are modular and can be used for both variants.
More and more libraries are joining forces to form cooperative digital directory assistance services in order to be able to efficiently use specific knowledge and the overall available human resources and thus to optimally serve those seeking information. The pioneer of this model in Germany was the German Internet Library , which offers a structured collection of links and information by email. In the DIB, 70 public libraries joined forces in a project funded by the Bertelsmann Foundation , and the number of participants has since grown. In autumn 2004, InfoPoint was the first information cooperative to be launched in Germany, in which libraries of different types, sizes and orientations work together and also offer an e-mail-based service.
Digital information services
- From libraries: InfoPoint , QuestionPoint , DigiAuskunft , Deutsche Internetbibliothek , Al @ din
- From a volunteer community: Naver , Yahoo! Clever, COSMiQ , Wer-weiss-was.de , gutefrage.net , Quora , Stack Exchange
- From paid experts: Google Answers (now discontinued)
See also
- Information librarian
- Internet forums and mailing lists are often used for digital information
literature
- IFLA guidelines for digital information (PDF file; 104 kB)