Dispatcher
A dispatcher ( borrowed from Latin disponens akin to dispose and disposition ) (also feeder called) is responsible for the allocation of resources and goods , and the division of finances or personnel in an organization responsible. Its function is called disposition . He monitors - at the commercial level - the execution of the organization's services and, if necessary, sets the permissible dates .
Demarcation
The dispatcher prepares the execution of services. He does not coordinate the work of the individual participants on site in a chain of activities. In the classic work preparation, the dispatcher only takes care of the division without explicitly specifying a processing sequence. In contrast to the dispatcher , the dispatcher does not coordinate the use of resources; that is left to either the dispatcher or the executing persons.
As a rule, the dispatcher divides the tasks before a process begins. He is controlling. It merely provides a detailed plan that is not affected by disruptions in all its quantities, without taking part in implementing it in reality. The dispatcher is usually not involved if the executing persons experience disruptions in the planning and correct them in the process. He only intervenes when the specified deadlines are likely and inevitably violated.
Task examples
- In freight forwarders or courier companies, he divides the tours for the vehicle fleet and monitors the completion. At the same time, it collects information for billing and quality assurance of services provided. In contrast to the planner, a dispatcher does not have the task of planning tours. In freight forwarders, however, the tasks of dispatcher and planner are often combined and referred to as dispatcher. This therefore leads to different delimitations of the area of responsibility of a dispatcher in different companies.
- In personnel services , as a personnel dispatcher , he divides the assignments of temporary workers at customer companies and monitors the completion by the employees involved. Only the order in which pending tasks are processed remains open.
- In production , he has the task of making available and allocating the material resources required to manufacture the goods on time. “The right material in the right quantity in the right quality at the right time in the right place at the right price” is the ideal of the dispatcher. Only the order of delivery remains open.
Legal Status
Due to powers restricted to certain areas of the company, he is authorized to organize and manage the work area assigned to him largely independently. Furthermore, through his power of attorney, he receives a so-called right of substitution , which means that he himself can grant subordinate employees limited powers of attorney.
Other kinds
- The chief scheduler in a theater or an opera is responsible for drawing up the program (which piece can be seen on which evening) and the rehearsal periods (rehearsal of new pieces, revivals, etc.).
- The orchestra dispatcher works for large orchestras ; the expertise spectrum entails not only the space and scheduling in particular the organization (or possibly independent execution) the occupation of acquisition - to the extent not covered by the own orchestra - the instrument and the central procurement based musicological such knowledge (eg. Partiturlesen , of instruments, performance practice etc.).
- The dispatcher in the fire brigade , traffic and rescue control centers coordinates operations with regard to the use of personnel and materials.
- The personnel dispatcher is usually an employee in a personnel service company. This job title summarizes the job profiles of a sales representative and a personnel officer with managerial and managerial tasks. As a rule, the personnel dispatcher in the broader sense (without being restricted to one industry) is the personnel decision- maker responsible for occupational safety in the sense of the employer's liability insurance association definition, who is also given limited entrepreneurial responsibility in many companies. Since it is not (yet) a recognized training occupation, the job descriptions are still very different in practice.
Web link
- Job information from the Federal Employment Agency: Dispatcher in the warehouse
Single receipts
- ↑ a b Dispatcher - Duden , 2018
- ↑ dispose , disposition - Duden , 2018
