Booking system
A booking system is a computer application with which resources can be reserved for a limited period of time and without conflicts . The software often contains an integrated billing system and newer versions can also be used online by customers for booking. Usually it is an industry-typical modification of a merchandise management system , e.g. It is used, for example, for hotels , restaurants , cinemas and theaters , as well as for the management of events with a limited number of participants, but also for the reservation of travel places .
Components
Booking systems nowadays consist of a content management system for displaying the available resources, as well as several linked databases and a linking middleware .
Many different tools for reservation confirmation , invoicing and dunning are combined in one booking system. Interfaces to telephone systems , cash register systems , but also data export to external financial accounting are standard today in addition to an office connection.
Hotel software
At Hotel Software is a specialized accounting system, consisting of a Zimmerreservierungs- and billing system. Property Management System (PMS) is used as a technical term for this . This is used nowadays in accommodation establishments of all types and sizes.
The first PC solutions emerged in the early 1980s. The software was operated here solely by the company's receptionist . From the mid-1980s, the first graphic reservation plans in color and window technology were created. The network technology made the hotel organization easier and made the use of hotel software interesting for smaller hotels . When a guest makes a request, you create an offer and send it directly by email. You save a booking and create a booking confirmation. You create the guest invoice. All this work is done with a few clicks of the mouse from the occupancy plan.