CiviCRM

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CiviCRM

CiviCRM logo
Basic data

developer CiviCRM LLC
Publishing year 2005
Current  version 5.19.1
( November 8, 2019 )
operating system Server: Linux, client: platform-independent
programming language PHP, JavaScript
category Customer Relationship Management
License GNU AGPL 3
German speaking Yes
CiviCRM.org

CiviCRM is free software available in several languages for non-profit organizations , associations, foundations, etc. CRM stands either for customer relationship management originating from the profit-oriented economy or for constituent relationship management , whereby constituent denotes the Profit organizations typical contact groups like donors, volunteers, newsletter subscribers etc. are meant.

history

The development of CiviCRM started in autumn 2004, in March 2005 the first release as version 1.0 took place. CiviCRM version 5.15.0 is now available. The software is supported by an international community, with a core developer team of ten people currently responsible for the development process.

On April 14, 2010, the Free Software Foundation officially recommended CiviCRM as a contact management system for non-profit organizations and at the same time announced that they would use the software themselves in the future. The organization had previously classified the development of such a system as a high priority project , one of the projects and plans in the area of ​​free software, the further development of which is particularly supported by the Free Software Foundation. In her appeal she was looking for free software for donation management and communication with members and donors - mainly for her own use, but also in view of a need from other non-profit organizations.

In January 2011, the Internet platform SourceForge , which specializes in free software, presented CiviCRM as project of the month.

Features of the software

The general goal of Constituent Relationship Management applications in nonprofit organizations is to improve communication with the various contact groups and at the same time to strengthen the material and non-material support of the respective organization or individual campaigns. In addition, the work of (voluntary) employees should be made easier. CiviCRM pursues these goals by offering functions around a central database for contact data and additional information, which map specific work areas of non-profit organizations. These include a .:

  • Member management and contact management with options for recording information and communication processes as well as for segmenting contacts
  • Communication tools, including a mailing module and the ability to send forms, etc. to include in websites or to publish data
  • Donation management
  • Event management
  • Management of service processes that can be customized as a sequence of contact-related activities
  • Campaign management
  • Reporting
  • Interlinking with content management systems in order to incorporate extended functions for visitors to the respective website

distribution

CiviCRM is fully or partially implemented in over 40 languages. In the German-speaking area, the association Software für Engagierte was founded in 2012 in the environment of Digitalcourage eV , which is exclusively dedicated to adapting CiviCRM for German users and to building a community. The international CiviCRM community is described as very large and active.

In the German-speaking area, CiviCRM is used by the Pirate Party Germany , among others . International users include the Free Software Foundation, the Wikimedia Foundation , Amnesty International and Creative Commons . CiviCRM is also part of the Drupal distribution CivicSpace , the successor to the 2003 and 2004 version used for Howard Dean's election campaign.

Technical details

CiviCRM is a web application that is usually installed on a LAMP system, i.e. a web server with the components Linux , Apache , MySQL and PHP . It can then - depending on the configuration of the server - be restricted or completely accessed via the Internet. CiviCRM uses a content management system as the technical substructure, within which it is installed as a module or extension. The current version supports Drupal , Joomla and WordPress .

License

CiviCRM is Free Software and available under the GNU AGPL 3.

literature

  • Erik Hommel, Joseph Murray, Brian P. Shaughnessy: Using CiviCRM - Second Edition (English Edition) , Packt Publishing, 2016, ISBN 978-1783281459

Individual evidence

  1. ↑ a b c http://sourceforge.net/blog/potm-201101/
  2. ↑ http://civicrm.org/what/coreteam
  3. ^ A b Matt Lee: Time for nonprofits to leave proprietary fundraising software systems behind . Free Software Foundation, April 14, 2010
  4. ^ High Priority Free Software Projects ( Memento December 5, 2008 in the Internet Archive ) . Free Software Foundation
  5. ↑ Internet presence and imprint ( Memento of the original from August 16, 2012 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. of the association Software for committed people @1@ 2Template: Webachiv / IABot / sfe-ev.org
  6. ↑ The free software CiviCRM is software for committed people. In: FIfF Communication. Volume 29, No. 3, 2012, ISSN  0938-3476 , p. 16
  7. ↑ Jennifer Marriott, Elin Waring: The Official Joomla! Book . Pearson Education, Boston 2011. p. 175
  8. ↑ Instructions for using CiviCRM in the Pirate Party's Wiki
  9. ↑ Information about the active support of the further development of CiviCRM by the Wikimedia Foundation
  10. ↑ Abhijeet Chavan, Michael Jelks: Migrating to Drupal , Linux Journal, Issue 151, November 2006
  11. ^ Daniel Kreiss: Taking Our Country Back: The Crafting of Networked Politics from Howard Dean to Barack Obama . Oxford University Press, New York 2012, p. 211

Web links