Enterprise information management

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Enterprise Information Management (EIM) describes "the merging of structured data, unstructured documents and the associated business applications."

EIM conveys the approach of a holistic, structured management and organization of information in the company. It is a continuation or further development of Enterprise Content Management (ECM) with the essential additions of communication , collaboration and process orientation . The differences between the types of information, which previously formed the basis of definitions such as content management, records management, document management, asset management , etc., are resolved, since all information must be managed and made accessible regardless of the type.

As an extension of ECM and in contrast to general information management (IM), EIM aims at a company-wide approach, the procedural processes in changing company areas and the sustainable , transparent and " compliance " -secured communication and documentation of the company-wide management of information.


"EIM Enterprise Information Management stands for the holistic management of all information in the company, regardless of location, user, author, generating system, application, format, device , time and original usage model. EIM combines functional approaches from enterprise content management , business Process Management , Enterprise Search, Business Intelligence , Governance-Risk-Compliance Management Infrastructure, Data Warehousing and Information Lifecycle Management. "

"EIM - Enterprise Information Management is an approach to the transparency of your processes and contracts, acceleration of standards company-wide, risk management and adherence to compliance. It starts with a conscious, sustainable communication and aims for cross-departmental and structured information processes Dynamically and flexibly changing organizational structures in companies require clear and up-to-date communication. The fundamentals of entrepreneurial action such as contracts, communication, processes and compliance excellence can be organized and improved with the term EIM and its implementation in everyday company life. "

"Enterprise Information Management (EIM) is the technology and practice of maximizing information value while minimizing risk. While most organizations have their structured information - the kind found in databases - under control, there are very few that make full use of their unstructured information - videos, images, documents, slides, etc. The amount, variety and speed of this information make it increasingly difficult to understand and use, even if it is essential to every aspect of a business (and everyday life) We can see the dawn of the information company. And that means that a good information strategy is also a good business strategy ... "


In contrast to the approach of enterprise content management systems (technical solution focus), EIM solves less technical than organizational, communicative and informal tasks to optimize processes and information use, but can be understood as a guide and goal orientation for all employees in the business processes.

The tools, templates and process approaches from EIM initiate a sustainable improvement of the processes starting with the evaluation, advice, documentation and description up to the implementation. IT is responsible for the role of companion, system integrator and advisor, but not the decision-maker. Structured information must be made usable across departments. The process know-how and procedural practices of an organization or company-wide rules must be included in all future-oriented actions and improvements. The requirements for adherence to "compliance" specifications and risk reduction form the framework. The EIM claim is not technically driven, but is derived from the requirements of the business activity, the organization of the business areas and the technical requirements.

EIM system support is essentially derived from the entrepreneurial success criteria. Examples are contracts, as a core element of all entrepreneurial activity, innovation and collaboration along the value chain, as well as communication and compliance as guidelines for dealing with employees, partners and suppliers. With an EIM solution approach, these elements should be organized along the life cycle of messages, documents, files, procedures, processes and compliance-relevant data.

In common IT parlance, the EIM approach integrates solutions such as:


Web links



  • "Excellence with EIM" DIALOG - Award Seal of approval for sustainable business processes with a structured and cross-departmental approach, presented annually at the specialist forum for EIM, the patron is the VOI trade association and a pool of initiators from science, practice and consulting

Congresses / specialist forums / trade fairs

Individual evidence

  1. VOI , 2013: "Realignment of the VOI to Enterprise Information Management (EIM)" ( Memento of the original from February 1, 2014 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / www.voi.de
  2. Ulrich Kampffmeyer , 2012, "Definition of Enterprise Information Management"
  3. TQG , 2013, "Trends and Description of Enterprise Information Managemen"
  4. Open Text , 2012 "What is Enterprise Information Management?" ( Memento of the original from February 1, 2014 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / www.opentext.de