Preselection

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In telecommunications, preselection or carrier preselection or operator preselection refers to the setting of a telephone connection to a preferred telephone company for the establishment of outgoing telephone calls . Formally, one also speaks of the permanent pre-setting of a connection network operator on the telephone connections of established network operators .

The purpose of this setting is facilitated specific providers switch to alternative phone providers without having to constantly as the so-called call-by-call before each to be selected subscriber number , a connection carrier code : having to manually select (vulgo savings code). With preselection, the telephone connection operator 's technology ensures that the connection is routed via the network of the preset alternative provider for every call to a subscriber number made from the preselection telephone connection .

In contrast to the connection change to alternative direct connection providers , the fixed network connection is retained with the established connection operator during preselection .

Call-by-call is still possible

If necessary, with existing preselection , calls can still be made from other providers using call-by-call ( technically: override). B. Another provider is cheaper for a certain destination or time; The telephone connection operator can also be used in this way using his call-by-call area code . The preselection provider cannot prevent this either technically or under telecommunications law .

No effect on the telephone connection, basic charges, special numbers and incoming calls

Preselection concerns - as well as call-by-call - only by the preselected telephone line selected outgoing calls except special numbers for which no carrier selection - routing is provided (in Germany since the introduction of the Carrier Selection Phase II in July 2000, for example, 0180 , 0700 , (0) 0800 , 012 , 0900 , 019 * internet dial-in numbers ).

Incoming calls are generally routed directly through the connection operator .

The prerequisite for a preselection is a telephone connection with the established connection operator, whereby the basic charges for the connection as well as the charges for the special numbers dialed above are to be paid unchanged to the established connection operator.

modification

The change of the preselection can be instructed either in writing or by telephone with a recording of the contract-relevant conversations. If there are no further contractual obligations towards the preselection provider (basic fee, minimum turnover, notice period), these can be reversed at any time with the established network operator.

As Slamming an illegal practice of telecommunications companies is called to change the preselection of a client without the latter agrees to the change.

Switching process in Germany

Since the subscriber in Germany has to deal with two different contractual partners during the preselection (establishment / termination of the preselection tariff by the selected connection network operator, technical presetting of the connection network operator code of the provider in the exchange by Deutsche Telekom) and the corresponding processes by the two Contract partners are not sufficiently synchronized, misunderstandings occur regularly among consumers. For example, the technical default setting in the exchange is not reset by terminating the contract with the preselection provider; on the other hand, resetting the technical preselection in the exchange commissioned by Telekom does not terminate the contract with the preselection provider. When placing the order, it may happen that the preselection provider is already making technical calls, but the latter continues to bill the tariff applicable for the connection for some time at call-by-call conditions; More often, however, it is the case that the technical preselection by Telekom only takes place a few days after the preselection provider has set up the preselection tariff.

With an ISDN connection, in Switzerland, in contrast to Germany, each number can be preset to a different provider.

In Germany, for historical reasons, a distinction is made between preselection for connections in the local network (same telephone area code ) and preselection for connections across local networks ( connections to landline numbers with different telephone codes, mobile numbers and international destinations), whereby different providers are possible for both preselection variants if this is provided by the providers is supported.

Identify the current operator

By dialing the following numbers you will receive a free announcement with information about the current operator selection.

in Germany:

  • 031-0 for long-distance connections
  • 031-1 for local connections

in Switzerland:

  • 0868 868 868

in Austria:

  • 0621 0000

Web links