Administrative assistant

As administrative assistant in Austria created in November 1997 is teaching called. Administrative assistants work in office work, mainly in public administration, but also in large companies and institutions . The job title was already in use in the German Reich and is used again in Germany .

job profile

Administrative assistants take care of office organization tasks, they take care of purchasing, control deliveries and do preparatory work for operational accounting and bookkeeping . In the public service, they also dealt with administrative and legal issues in the areas of administrative procedures, fee law, principles of administration and the structure of authorities, service law and travel fees.

An important sub-area is direct customer service and party traffic in public institutions. They coordinate appointments, carry out correspondence and look after customers. Important employers or training providers are mostly public service institutions at the federal, state and local levels or related institutions, such as social insurance, schools and universities. Administrative departments of companies can also train or employ administrative assistants.

Initial and continuing education

Administrative assistants in Austria complete a three-year apprenticeship in the form of dual training at vocational schools and at training institutions (companies). Visiting a vocational school takes three 9 1/3 weeks across Austria. The training ends with the final apprenticeship examination , which is divided into a written and an oral part. This examination is also considered a qualification for an apprenticeship as an office clerk . Related apprenticeships, such as legal assistant , real estate agent , insurance agent and many other office and administrative jobs can be completed with a shorter apprenticeship period.

The opportunities for further training in the public service sector primarily include internal further training. Many subject-specific courses are offered as well as advanced training for higher functions.

For higher qualifications at colleges, technical colleges and universities, you usually need the vocational matura (vocational matriculation examination), which is made up of the final apprenticeship examination and four other exams. As a result, academic degrees such as Bachelor or Master can be obtained.