What do I have?

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What do I have?
Website logo
Translation of medical reports into language that patients can easily understand
languages German
operator "What do I have?" GGmbH, Dresden
On-line January 15, 2011
https://washabich.de/

What do I have? is a website where patients can have their medical reports translated anonymously and free of charge into a language they can easily understand. To do this, users send their doctor's letters, excerpts from them, or just individual technical terms, initially electronically or by fax. The volunteer “What do I have?” Team, made up of medical students and doctors, then explains these medical documents in a language that is easy for laypeople to understand. Each of these explanations of the findings is created individually and is usually very extensive, it contains background information on examination procedures and examined body regions. Interpretations or treatment recommendations are not given.

At the same time, “Was hab 'ich?” Trains all volunteer doctors in patient-friendly communication at the beginning of their commitment. This training has also been offered as part of a university course at various universities since 2014. Since 2015, the social enterprise has also been creating easy-to-understand discharge letters after hospital stays in the “Patient Letter” project.

Goals and scope

Patient consent

In terms of participatory decision-making , “What am I?” Would like to support patients in their maturity. Through the individual and written explanation of the findings, the user should be able to better understand his illness and the background to it. As a result, he or she can ask specific questions in conversation with his treating doctor and make therapy decisions together with the doctor.

Medical communication training

In addition to the understandable explanation of doctor reports, the aim of the website is to achieve a lasting effect on the part of the medical professionals involved. The students and doctors should be made aware of the importance of easily understandable language when communicating with patients. The voluntary work at “Was hat ich?” Is therefore preceded by intensive, personal training. In addition, every medical student and doctor receives structured training in easily understandable communication at the beginning and during their engagement under the individual supervision of a doctor who is employed full-time at “What do I have?”.

Since 2014, “What do I have?” Has also established this medical communication training at university. Medical students at the University Medical Center Hamburg-Eppendorf , the Technical University Dresden , the Philipps University Marburg and the Ruprecht Karls University Heidelberg have already been able to take part in the course. The courses are carried out as e-learning exercises in the website's internal medical network and are partly framed by face-to-face events at the individual faculties.

Easily understandable discharge letters

With the “Patient Letter” project, the company is implementing an easily understandable discharge letter after a hospital stay for the first time. After discharge from the hospital, patients receive a patient's letter in addition to the doctor's letter, which is created individually for the patient and their relatives and contains patient-specific information about the clinical picture, examinations carried out and health-promoting behavior after discharge. A pilot project has been running at a clinic since autumn 2015; the evaluation is funded by the Federal Ministry of Health (Germany) .

providers

The project “What did I have?” Was launched in January 2011 by the founders Anja Bittner (née Kersten), Johannes Bittner - both medical students at the time, now licensed doctors - and Ansgar Jonietz, IT specialist, publisher of At that time, the site was Netzmanufaktur GmbH, which was then based in Trier. Since the spin-off on January 12, 2012, the “Was hab 'ich?” Non-profit GmbH based in Dresden has been the project sponsor and publisher of the website. Since January 1st, 2016 the co-founder Ansgar Jonietz has been the sole managing director.

distribution

The website is currently available for German-speaking countries. Switzerland has had its own website since the beginning of 2017.

More than 1,500 medical students and doctors have already committed themselves to the project and at the same time have been trained in patient-friendly communication. In total, well over 30,000 medical findings were individually translated for patients.

Awards

  • Social Innovator of the Year 2016, Technology Review award for founder Ansgar Jonietz
  • Manager of the year 2016, award by Kma - the health business magazine for founder Ansgar Jonietz

The website receives prominent support from the Federal Minister of Health Hermann Gröhe , the former Federal Minister of Health Daniel Bahr , the doctor, comedian and author Eckart von Hirschhausen and from the Saxon State Minister for Social Affairs and Consumer Protection Barbara Klepsch .

organization

The project operation and the further development of the website are currently carried out by six full-time employees and four student assistants (as of March 24, 2017), the project office is located in Dresden. The associated volunteer medical team works decentrally and is organized via the internal medical network of “Was hab 'ich?”, An administrative, password-protected area of ​​the website.

technology

The website with the integrated administrative backend for the volunteer team is a PHP / MySQL -based in-house development by the founders.

Media coverage

Since its publication, “What did I have?” Has been featured more than 300 times in the print media, radio and television. The most effective reports included articles in the Süddeutsche Zeitung , Spiegel Online and Zeit Online , as well as two talk show appearances at Tietjen and Hirschhausen and Markus Lanz .

science

In a study carried out by the publisher himself from July to October 2012, 521 “What do I have?” Users were asked in detail about their motivation to use it and their experiences with doctor-patient communication. The subsequent statistical analysis showed that 77% of the participants had often not or not fully understood a medical explanation given by a doctor. Furthermore, 85% of the participants stated that the translation of their findings through “What have I got?” Had given them courage to face their illness with more determination. Another survey of 1,805 users of “What did I have?” In August 2015 showed that 95% of those questioned had understood their illness better after the translation. 76% of those who were previously afraid of the translation had taken much of their fear and 47% of those who had to take medication took it more regularly after the translation. 97% of the respondents also wanted a written explanation of their findings after their hospital stay.

The evaluation of a university elective at the Technical University of Dresden , which was carried out by “Was hab 'ich?”, Also showed that the medical students were able to significantly improve their communication skills during the course. As part of the elective, they, like the new volunteers at “What did I have?”, Had to translate five findings under intensive, personal supervision.

The evaluation of the “Patient Letter” project is currently being carried out with the support of the Technical University of Dresden .

Individual evidence

  1. ↑ Question of the week to Prof. Sigrid Harendza in Deutsches Ärzteblatt, accessed on February 5, 2015
  2. ↑ Press release from TU Dresden on the elective "What do I have?", Accessed on February 5, 2015 ( Memento from February 5, 2015 in the Internet Archive )
  3. ↑ http://patientenbriefe.de/
  4. ↑ Patrick Junker: ÖKO-TEST Online. Archived from the original on March 25, 2017 ; accessed on March 24, 2017 .
  5. ↑ “What do I have?” In the Gründerszene database, accessed on February 4, 2015
  6. ↑ Portrait of "What do I have?" - Co-founder Anja Bittner (née Kersten) at www.goldenebildderfrau.de, accessed on February 4, 2015 ( Memento from February 5, 2015 in the Internet Archive )
  7. ↑ Project page at www.land-der-ideen.de, accessed on February 4, 2015 ( Memento from June 23, 2014 in the Internet Archive )
  8. ^ Winner of the Janssen Future Prize, accessed on February 4, 2015
  9. ↑ Winner website of the seif Awards 2013, accessed on February 4, 2015 ( Memento of February 22, 2014 in the Internet Archive )
  10. ↑ The winners of the Aspirin Social Prize 2014, accessed on February 4, 2015 ( Memento from February 5, 2015 in the Internet Archive )
  11. ↑ Medicine Management Prize - Winner 2015 | Medicine Management Association. Retrieved March 24, 2017 .
  12. ↑ Anna Julia Voormann: Internet platform “Was hab ich” awarded the Querdenker Prize. German Society for Internal Medicine V., press release from April 14, 2016 at Informationsdienst Wissenschaft (idw-online.de), accessed on April 14, 2016.
  13. ↑ Technology Review: Awards are given to the best “innovators under 35”. Retrieved March 24, 2017 .
  14. ↑ Ansgar Jonietz is "Manager of the Year" . ( kma-online.de [accessed on March 24, 2017]).
  15. ↑ Press review on washabich.de
  16. ↑ Kim Björn Becker Leipzig: Plain text instead of doctor's talk . In: sueddeutsche.de . August 1, 2016, ISSN  0174-4917 ( sueddeutsche.de [accessed March 24, 2017]).
  17. ↑ Article "Translator for doctors-Latin: Pulmo, bilateral ventilated" on spiegel.de of July 26, 2013, accessed on February 4, 2015
  18. ↑ Article “Technical terms: What do I have?” On zeit.de from November 14, 2014, accessed on February 4, 2015
  19. ↑ News article about the talk show appearance at Markus Lanz on washabich.de, accessed on February 4, 2015
  20. ↑ Report from the AOK media service, accessed on February 5, 2015 ( Memento from February 5, 2015 in the Internet Archive )
  21. ^ Stiftung Gesundheit Blog, accessed on February 5, 2015 ( Memento from February 5, 2015 in the Internet Archive )
  22. ↑ Evaluation of the elective “What do I have?”, Accessed on February 4, 2015