24h police
Under the hashtag # 24hPolizei , the Berlin police tweeted from June 6th to June 7th 2014, 24 hours a day, of all police operations triggered in the Berlin operations control center . On the one hand, the campaign was intended to increase transparency in the population and, on the other hand, to search for young talent and has been repeated once a year by the Berlin police since then.
prehistory
The idea was developed by the New Media project group of the Berlin police and the police press office. The plan was to tweet directly from the operations control center at Platz der Luftbrücke all operations to which a radio vehicle was sent and which was preceded by a 110 emergency call . It was also intended to communicate the result of each mission via Twitter. For reasons of data and privacy protection, neither names nor precise locations should be given. For the planned period of deployment, 2500 deployments were expected. The 24-hour mission should be managed in three shifts by three tweeting police officers each.
procedure
June 6, 2014
The # 24hPolizei action began on Friday, June 6th, 2014 at 7:00 p.m. before an extended weekend of Pentecost . One of the first tweets was released by the Berlin Senator for the Interior, Frank Henkel . The reasons for the operation went beyond classic crime . In addition to thefts , break-ins , fights and traffic accidents , there was also tweeted about helpless drunks, alarm systems, lost children and lost pets.
The Twitter teams deployed were not able to completely display the high number of operations on Twitter. At times the tweets could not be kept up to date; Missions that were triggered on June 7, 2014 between 12:00 p.m. and 1:00 p.m. were not considered on Twitter. Traffic offenses such as minor accidents or parked driveways were also summarized in a tweet.
The campaign ended on June 7, 2014 at 7:00 p.m. A total of around 1000 tweets were sent.
June 12, 2015
A year after the first Twitter marathon, the action was repeated. This time, the Twitter team was expanded to include trainees, and those interested in a career were offered a live chat with the Berlin Police's career advisors on Facebook . This time, the number of tweets sent reached 1,645.
May 24, 2016
As in previous years, the officers tweeted all police operations that were received at the emergency call center 24 hours a day from Friday evening to Saturday evening. This resulted in 1381 tweets that reached over 10 million readers. A chat for those interested in the profession was also offered via Facebook.
23rd June 2017
From Friday to Saturday, the action was repeated on June 23, 2017. Over 1200 tweets were posted by 24 police officers in the social media team. In addition, the police pointed out with the hashtag #NoNotruf that the emergency call should not be misused with unnecessary calls. For the first time, the campaign was accompanied on Snapchat .
reception
The number of followers on the @PolizeiBerlin_E channel, through which the tweets were posted, rose from around 7,000 to around 20,000 in 24 hours.
The interior expert of the Berlin Greens Benedikt Lux criticized the operation: "If other important infrastructure measures such as the digital police radio fall by the wayside, modernity is only fooled." The lawyer Jana Gawlas criticized the use in the FAZ, especially with regard to the presumption of innocence "It the presumption of innocence applies until the conviction - on Twitter, however, the speed leads to a preliminary assessment without investigations, “Furthermore, reference was made to the possible violation of the right to one's own image when publishing photos, as well as the violation of the police's neutrality requirement during political demonstrations. The daily newspaper taz described the intention of attracting youngsters with the # 24hPolizei as “not that stupid” and claimed that the “good citizen can learn a lot by reading the feed.” Three days later, the taz wrote: “With the 24- The Berlin police wrote cultural history after an hour's Twitter action. ”The Berliner Tagesspiegel rated the action as a“ successful transparency offensive ”, but noted that the action could also lead onlookers to visit the scene.
The police-critical domestic policy spokesman for the Pirate Party Germany, Christopher Lauer, was directly present in the operations control center for the first six hours of the operation and then summed up: “I didn't realize that most patrol car operations probably lead to nothing worse happening. […] There are no statistics on how much crime is prevented in this city by the police. The everyday madness remains largely invisible even to me as a domestic politician. "
The Berlin police themselves drew a very positive conclusion from # 24hPolizei. The police chief in Berlin Klaus Kandt was surprised at the success of the action, which he had not expected on this scale. Saarland Prime Minister Annegret Kramp-Karrenbauer announced a similar campaign in her state. In fact, the concept of the Berlin Police was copied by numerous police forces in Germany. B. in Brandenburg, Hamburg, Osnabrück, police headquarters in Lower Bavaria or Mainz.
Web links
Individual evidence
- ↑ Der Tagesspiegel: # 24hPolizei: "No wanted information from the parrot" , accessed on June 8, 2014
- ↑ WZonline.de - Latest news, pictures and videos from Wilhelmshaven and Friesland. In: www.wzonline.de. Retrieved November 20, 2015 .
- ↑ Press release of the Berlin Police ( Memento from June 6, 2014 in the Internet Archive ), accessed on June 8, 2014
- ↑ Süddeutsche Zeitung: Berlin police tweet every 30 seconds , accessed on June 8, 2014
- ↑ Der Tagesspiegel: # 24hPolizei: "No wanted information from the parrot" , accessed on June 8, 2014
- ↑ 24 Hours Police Berlin - This year's Twitter campaign (# 24hPolizei). In: www.berlin.de. June 9, 2015, accessed November 20, 2015 .
- ↑ # 24hPolizei in Berlin: Action ended after 1645 tweets - Berlin - Tagesspiegel. In: www.tagesspiegel.de. Retrieved November 20, 2015 .
- ↑ # 24h Police: "We'll help with getting dressed" . ( tagesspiegel.de [accessed June 20, 2017]).
- ↑ # 24hPolizei: These are the bizarre tweets of the Berlin police officers . In: Berliner Zeitung . ( berliner-zeitung.de [accessed June 20, 2017]).
- ↑ Alexander Dinger: The Berlin police tweeted this at # 24hPolizei. In: morgenpost.de. June 24, 2017. Retrieved June 28, 2017 .
- ↑ Dominik Mai: # 24hPolizei: These are the funniest tweets from the Berlin police. In: berliner-zeitung.de. June 24, 2017. Retrieved June 28, 2017 .
- ↑ www.heise.de: Berlin police satisfied with Twitter campaign # 24hPolizei , accessed on June 8, 2014
- Jump up ↑ Neues Deutschland: Police chirp , accessed on June 8, 2014
- ↑ Police: Twitter in the gray area , accessed on May 31, 2019
- ↑ www.taz.de: Twop! Twolizei! , accessed June 8, 2014
- ↑ www.taz.de: Sonfonie der Großstadt , accessed on June 12, 2014
- ↑ Der Tagesspiegel: How to intercept police radio, only legally , accessed on June 8, 2014
- ↑ Experience report: Operations control center of the Berlin police on the occasion of # 24hPolizei at www.piratenfraktion-berlin.de ( memento from August 24, 2014 in the Internet Archive ), accessed on June 12, 2014
- ↑ Page no longer available , search in web archives: Interview with Klaus Kandt in the Berliner Abendschau , accessed on June 8, 2014
- ↑ Der Tagesspiegel: Twitter action by the Berlin police could make school , accessed on June 8, 2014
- ↑ Märkische Allgemeine, Potsdam, Brandenburg, Germany: Police start Twitter campaign - "Can you drive me?" Is not an emergency call. Retrieved February 20, 2018 .
- ↑ Laura Lagershausen: Serious criminals and emojis: Social media at the Hamburg police . In: FINK.HAMBURG . November 14, 2017 ( fink.hamburg [accessed February 20, 2018]).
- ^ NDR: Osnabrück Police: 125 tweets for transparency. Retrieved February 20, 2018 .
- ↑ PP Niederbayern / press release: Balance: Twitter marathon of the Lower Bavarian police - 339 emergency calls, 216 operations, 184 tweets . ( wochenblatt.de [accessed on February 20, 2018]).
- ↑ Twelve-hour Twitter campaign - Mainz police tweeted 150 times . In: General-Anzeiger Bonn . September 24, 2016 ( general-anzeiger-bonn.de [accessed February 20, 2018]).