Crisis Hotline: Veterans Press 1

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Movie
Original title Crisis Hotline: Veterans Press 1
Country of production United States
original language English
Publishing year 2013
length 40 minutes
Rod
Director Ellen Goosenberg Kent
production Dana Perry
music Wendy Blackstone
camera Tony Hardmon
cut Geof Bartz
occupation

Canandaigua VA Medical Center staff

Crisis Hotline: Veterans Press 1 is an American documentary - short film by Ellen Goosenberg Kent from 2013. The film shows employees of the state crisis hotline for US war veterans in their daily work. The film title is based on the name and part of the emergency number of the 24-hour hotline.

The documentary was first broadcast on November 11, 2013 on the US television station Home Box Office . Crisis Hotline: Veterans Press 1 received an Oscar in 2015 in the category Best Documentary Short Film .

content

The film shows the employees of the state crisis hotline at work. Contacted by veterans or their family members, they try to fathom the causes of the emotional distress and to alleviate. The viewer never hears the voice of the person seeking help; the documentation is limited to the presentation of the crisis hotline employees.

Interventions are regularly required to thwart plans for suicidal or violent acts. The callers often turn to the facility only in emotional states of emergency, deep despair or misdirected aggression. If necessary, rescue workers, paramedics or the police are called in to protect those seeking help or those around them.

The special challenges and stresses of the work for the crisis hotline become clear through discussions between colleagues.

background

The State War Veterans Emergency Telephone was initiated by the United States War Veterans Department and funded by the Veterans Health Administration . The facility was created because since 2001, more US combatants have committed suicide than have been killed in the fighting in Iraq and Afghanistan. A two-year study by the Veterans Health Administration from 2010 shows that the suicide rate for ex-war veterans has now risen to 20%.

Since the facility was launched in 2007, over 1.35 million calls have been answered by hotline staff. The offer was expanded in 2009 to include an online chat service, which has been used around 192,000 times so far, and an SMS service. The employees of the crisis hotline are specially trained for their task and are partly recruited from former war participants.

The 9-month shooting took place at the site of the facility, the Canandaigua VA Medical Center in the city of Canandaigua, Ontario County in New York State in 2012 and 2013..

Crisis Hotline: Veterans Press 1 was produced by Home Box Office in cooperation with the Iraq and Afghanistan Veterans of America organization and has so far only been accessible via offers on the US broadcaster HBO.

criticism

The Hollywood Reporter wrote that Ellen Goosenberg Kent and Dana Perry managed to provide "an in-depth look at the much debated issue of veterans' mental health." The “intelligent processing of a few phone calls and a handful of statistics” let “the background of the psychological scars” become clear.

AO Scott from the New York Times praised the Crisis Hotline: Veterans Press 1 as “sophisticated, determined and up-to-date”, conveying “strong, clear feelings without manipulation”. The documentary was "one of the few of its kind that would draw attention to a specific problem".

Web links

Individual evidence

  1. ^ Veterans Crisis Hotline. Dial 1-800-273-8255. PRESS 1. Veterans Crisis Hotline, accessed February 22, 2015 .
  2. ^ Crisis Hotline: Veterans Press 1 (2013). Release info. Internet Movie Database , accessed February 22, 2015 .
  3. ↑ Inquiry Routing & Information System (IRIS). Crisis hotline. US Department of Veterans Affairs, accessed February 22, 2015 .
  4. ^ Veterans Health Administration. Crisis Line Counselor Understandings. (No longer available online.) US Department of Veterans Affairs, archived from the original September 15, 2014 ; accessed on February 22, 2015 . Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / www.va.gov
  5. ↑ a b HBO Documentaries. Crisis Hotline: Veterans Press 1. Synopsis. Home Box Office , accessed February 22, 2015 .
  6. ↑ Josh Hicks: This documentary about the VA's crisis hotline is among Sunday's Oscar nominees. The Washington Post , February 20, 2015, accessed February 22, 2015 .
  7. ^ Mental Health. Suicide Prevention. Veterans Crisis Line. US Department of Veterans Affairs, accessed February 22, 2015 .
  8. ^ Crisis Hotline: Veterans Press 1. Interview with Ellen Goosenberg Kent. Home Box Office , accessed February 22, 2015 .
  9. ↑ Melody Burri: Crisis Hotline: HBO documentary filmed at Canandaigua VA up for an Academy Award. In: GateHouse Media Inc. MPNnow, January 25, 2015, accessed February 22, 2015 .
  10. ↑ Josh Hicks: This documentary about the VA's crisis hotline is among Sunday's Oscar nominees. The Washington Post , February 20, 2015, accessed February 22, 2015 .
  11. ^ John DeFore: 'The Oscar Nominated Short Films 2015: Documentary, Program A': Film Review. The Hollywood Reporter , February 15, 2015, accessed on February 22, 2015 : "Ellen Goosenberg Kent and Dana Perry find a strong perspective from which to view much-discussed issues of veterans' mental health. [...] smartly edit just a couple of interactions and a handful of statistics into something conveying a broader history of psychic scars. "
  12. ^ AO Scott : And to the Point. 'Crisis Hotline,' 'La Parka,' 'Joanna' and Other Short Oscar Nominees. The New York Times , January 29, 2015, accessed on February 22, 2015 (English): “It's polished, tough-minded and topical, delivering a strong, clean emotional punch without feeling manipulative. [...]. This is the kind of movie that exists partly to bring attention to a problem, [...]. "