Swiss Association for Quality

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Swiss Association for Quality
(SAQ)
purpose Management consulting , quality management , personal certification
Chair: Ruedi Lustenberger
Establishment date: 1965
Number of members: 1800 (80% company members)
Seat : Bern
Website: www.saq.ch

The Swiss Association for Quality (SAQ) is a Swiss association and competence center for management systems , personal certification and business excellence with headquarters in Bern , which offers various courses and advanced training courses in the field of quality management. The SAQ is accredited by SECO as a certification body.

history

In 1965 the association was founded under the name SAQ Swiss Working Group for Quality Promotion in Bern. Only in 2001 does the name change to SAQ Swiss Association for Quality . Just two years after SAQ was founded, the association became a member of the German Society for Quality (DGQ) and has represented its interests in Switzerland ever since.

The first section, originally the “Rhine Valley” section, was founded in 1976, but today it is called the “ Eastern Switzerland ” section . In 1994 the eleventh and so far last section, the “ Valais ” section, was launched. In 1983 the first specialist group, the SAQ computer science specialist group, was created and only twelve years later, in 2005, the second specialist group, the medical devices specialist group . From 1994, the SAQ was entitled EOQ - Personal certificates to issue and also secured European Foundation for Quality Management (EQM) -Representation for the whole of Switzerland.

Subsidiaries

Subsidiaries of the SAQ Swiss Association for Quality are SAQ-Qualicon AG in Olten and Ariaq SA in Yverdon-les-Bains .

structure

Today the SAQ consists of around 1,800 members, 80% of whom are company members of the association itself. This association is divided into eleven sections within Switzerland and two specialist groups.

Computer Science Section

The IT specialist group at the SAQ deals with imparting skills that are necessary for quality in software-intensive systems. There are five subject areas:

  • The first topic is exchange. The aim here is to network people with practical experience, who then have the opportunity to share their experiences with each other. In this context there are several working groups that meet regularly and exchange ideas on certain topics.
  • The second topic is training . In the context of this subject area, the SAQ offers meetings and conferences in addition to existing training offers in key areas of knowledge.
  • The third subject area is IT certificates . The development of existing personal certificates is promoted and new ones are also developed. Furthermore, employees are offered various, industry-specific certifications .
  • In fourth place is the observation and evaluation of trends. New and relevant developments are recognized and these are promoted through support in the construction and active work by working groups. This topic is closely related to the first mentioned topic of exchange.
  • The fifth topic is public relations , which is also closely linked to the topic of exchange, since public relations primarily consists in the fact that the work teams and their discussion groups are public, i.e. accessible to the general public and therefore to everyone.

Medical devices specialist group

The medical devices specialist group focuses on passing on specialist knowledge and experience to people working in the medical industry. In order to enable this exchange of information, seminars , events and press reports on news and experiences in the medical field are offered and promoted. In addition, this specialist group enables access to specialists who come from the industry.

Swiss Business Excellence

The SAQ Business Excellence (BEx), in cooperation with the European Foundation for Quality Management (EQFM), provides a service offering Business Excellence, a so-called EFQM Excellence model, to interested members of various companies. The EFQM model is offered to promote the further development, performance and competitiveness of companies or organizations. The EFQM recognition program is carried out in two stages to be achieved.

The first stage is the EFQM commitment to excellence «C2E» and consists of a questionnaire for self- assessment . The aim is to get a first status in the criteria model with this. It should help to define three prioritized improvement projects, which in turn are decisive for achieving the EFQM commitment to excellence. This questionnaire is then expanded to include the EFQM commitment to the Excellence «C2E» 2-Star Assessment, using a self-assessment tool, also for preparation and as a prerequisite for reaching the second level. This tool enables data to be collected that will later be used as a basis for the internal self-assessment and the necessary application document .

Stage two is then the EFQM recognition for Excellence «R4E». This is also a self-assessment, but here using the Business Excellence Matrix. This tool can be used to document various processes and their results in relation to the four result criteria of the EFQM model.

Personal certification

The SAQ personal certification was accredited on May 30, 1994 by the Swiss Accreditation Service (SAS) according to SN EN 17024 . Since 1990, over 17,000 national (SAQ), European ( EOQ ) and international ( bank customer advisors , IT in the ISTQB / IREB / ISPMA / UXQB area ) certificates have been issued. Thanks to the accreditation by the SAS and regular reviews, the SAQ guarantees consistent and high quality for the courses for obtaining and finally issuing their certificates as well as transparency in their award.

The SAQ's personal certification focuses on IT, banking, quality, security and corporate governance .

Certificates in the field of computer science

The following certifications are offered in the field of computer science:

Certificates in the banking sector

The following certifications are offered in the banking sector:

Certificates in the field of quality management

The following certifications are offered in the area of ​​quality:

  • Business Excellence Assessor (corresponds to the EOQ TQM Assessor )
  • Excellence Leader / former Business Excellence Coach (corresponds to the EOQ TQM Leader)
  • Quality System Auditor (corresponds to the EOQ Quality Auditor)
  • Quality and process manager (corresponds to the EOQ Quality Manager )
  • Quality technician (corresponds to the EOQ Quality Assistant)
  • Quality inspector (corresponds to the EOQ Quality Operator)
  • Risk Manager (corresponds to the EOQ Risk Manager)
  • Six Sigma Yellow Belt
  • Six Sigma Black Belt
  • Six Sigma Green Belt
  • Environmental System Auditor (corresponds to the EOQ Environmental Systems Auditor)
  • Environmental Manager (corresponds to the EOQ Environmental Systems Manager)

Certificates in the field of occupational safety

The following certifications are offered in the area of ​​security:

Certificates in the field of corporate governance

The following certifications are offered in the area of corporate governance :

literature

  • Tilo Pfeifer and Robert Schmitt (eds.): Handbuch Qualitätmanagement . 5th edition. Carl Hanser Verlag Munich 2007, ISBN 978-3-446-40752-7
  • Michael Kutschker and Stefan Schmid: International Management . 7th edition. Oldenbourg Wissenschaftsverlag GmbH 2011, ISBN 978-3-486-59713-4

Individual evidence

  1. ↑ Ronald Schenkel: When engineers persistently hone the quality . In: Neue Zürcher Zeitung . December 31, 2006 ( [1] ).
  2. ↑ Ermes Gallarotti: Knowledge is becoming more important . In: Neue Zürcher Zeitung . No. 293 , December 17, 2015, p. 31 ( online ).
  3. ↑ SAQ Swiss Association for Quality: http://www.saq.ch/ accessed on June 7, 2016
  4. ↑ IZA Sicherheit und Gesundheit: http://www.iza.ch/saq-der-partner-fur-umfassende-qualitat-und-business-excellence/ accessed on June 30, 2016.
  5. ↑ SAQ Swiss Association for Quality at LinkedIn ; Retrieved June 7, 2016.
  6. ↑ Department of Computer Science , SAQ; Retrieved June 7, 2016
  7. ↑ Medical products ( Memento of the original from June 7, 2016 in the Internet Archive ) Info: The @1@ 2Template: Webachiv / IABot / www.saq.ch archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice. , SAQ; Retrieved June 7, 2016.
  8. ↑ Business Excellence , SAQ; Retrieved June 7, 2016
  9. ↑ The Excellence Model of the European Foundation for Quality Management (EFQM) . In: Tilo Pfeifer and Robert Schmit (eds.): Handbuch Qualitätmanagement . Carl Hanser Verlag, Munich 2007, ISBN 978-3-446-40752-7 , p. 164 f .
  10. ↑ a b c d personal certification ( memento of the original dated September 11, 2017 in the Internet Archive ) Info: The @1@ 2Template: Webachiv / IABot / www.personenzertifikation.ch archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. , SAQ; Retrieved June 7, 2016.
  11. ↑ Personal certification - improve your career prospects ( memento of the original from June 7, 2016 in the Internet Archive ) Info: The @1@ 2Template: Webachiv / IABot / www.personenzertifikation.ch archive link has been inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. SAQ; Retrieved June 7, 2016.
  12. ↑ Bank customer advisor , SAQ; Retrieved June 7, 2016.