Birmingham New Street railway station: Difference between revisions

Coordinates: 52°28′40″N 1°53′56″W / 52.47777°N 1.89885°W / 52.47777; -1.89885
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{{dablink|"Birmingham New Street" redirects here. For the actual street, see [[New Street, Birmingham]].}}
{{Hatnote|"Birmingham New Street" redirects here. For the street, see [[New Street, Birmingham]].}}
{{short description|Largest station in Birmingham, England}}
{{Infobox UK station|
{{Use dmy dates|date=September 2016}}
name = Birmingham New Street |
{{Use British English|date=March 2015}}
logo = |
{{Infobox station
image = [[Image:BirminghamNewStreetFromWest.png|300px]]|
| name = Birmingham New Street
manager = [[Network Rail]] |
| symbol_location = gb
pte = [[West Midlands Passenger Transport Executive|West Midlands]] |
| symbol = rail
zone = 1 |
| symbol2 = birmingham
code = BHM |
| image = File:2015-09-23 Birmingham New St Station.jpg
latitude = 52.47777 |
| caption = The east end of the station, with the newly rebuilt and refurbished building which opened in 2015.
longitude = -1.89885 |
| borough = [[Birmingham]], [[West Midlands (county)|West Midlands]]
gridref = SP069866 |
| country = England
locale = [[New Street, Birmingham]], [[England]] |
| coordinates = {{coord|52.47777|-1.89885|type:railwaystation_region:GB_scale:10000|display=inline,title}}
borough = [[Birmingham|Birmingham City Council]] |
| grid_name = [[Ordnance Survey National Grid|Grid reference]]
years = 1854 |
| grid_position = {{gbmapscaled|SP069866|25|SP069866}}
events = First opened |
| manager = [[Network Rail]]
years2 = 1964 |
| platforms = 12
events2 = Queen's Hotel closed and demolished |
| code = BHM
years3 = 1964 |
| zone = 1
events3 = Power signal box built |
| classification = [[United Kingdom railway station categories|DfT category]] A
years4 = 1967 |
| transit_authority = [[Transport for West Midlands]]<ref>{{cite web|url=http://www.networkwestmidlands.com/train/Rail%20Zones.html|archive-url=https://web.archive.org/web/20080119231144/http://www.networkwestmidlands.com/train/Rail%20Zones.html|url-status=dead|archive-date=19 January 2008|title=West Midlands rail zones|access-date=18 April 2020}}</ref>
events4 = Rebuilt |
| original = [[London & North Western Railway]]
platforms = 13 <!-- 1-12 + 4c, which is a separate platform --> |
| years = 1 June 1854
usage0405 = 16.244|
| events = First opened
usage0506 = 17.303|
| years2 = 8 February 1885
usage0607 = 14.525
| events2 = Extension opened
| years3 = 1964–1967
| events3 = Rebuilt
| years4 = 2010–2015
| events4 = Redeveloped
| mpassengers = <!-- {{Rail pass box |pass_year=2015/16 |passengers={{increase}} 39.077 million |interchange={{pad|1em}}{{increase}} 5.825 million}}
{{Rail pass box |pass_year=2016/17 |passengers={{increase}} 42.367 million |interchange={{pad|1em}}{{decrease}} 5.791 million}}
{{Rail pass box |pass_year=2017/18 |passengers={{increase}} 44.380 million |interchange={{pad|1em}}{{increase}} 6.870 million}} -->
{{Rail pass box |pass_year=2018/19 |passengers={{increase}} 47.926 million |interchange={{pad|1em}}{{increase}} 7.074 million}}
{{Rail pass box |pass_year=2019/20 |passengers={{decrease}} 46.511 million |interchange={{pad|1em}}{{decrease}} 6.994 million}}
{{Rail pass box |pass_year=2020/21 |passengers={{decrease}} 7.351 million |interchange={{pad|1em}}{{decrease}} 1.024 million}}
{{Rail pass box |pass_year=2021/22 |passengers={{increase}} 22.683 million |interchange={{pad|1em}}{{increase}} 3.509 million}}
{{Rail pass box |pass_year=2022/23 |passengers={{increase}} 30.726 million |interchange={{pad|1em}}{{increase}} 4.328 million}}
| footnotes = Passenger statistics from the [[Office of Rail and Road]]
| mapframe = yes
| mapframe-zoom = 14
}}
}}
{{West Midlands Lines}}


'''Birmingham New Street''', also known as '''New Street station''', is the largest and busiest of the [[Birmingham station group|three main railway stations]] in [[Birmingham city centre]], England, and a central hub of the [[Rail transport in Great Britain|British railway system]]. It is a major destination for [[Avanti West Coast]] services from {{rws|Euston||London Euston}}, {{rws|Preston}}, {{rws|Glasgow Central}} and {{rws|Edinburgh Waverley}} and [[West Midlands Trains]] services from {{rws|Liverpool Lime Street}} and London Euston both via the [[West Coast Main Line]]. The [[CrossCountry]] network centres on New Street, as well as local and suburban services within the [[West Midlands (region)|West Midlands]]; these include those on the [[Cross-City Line]] between {{rws|Lichfield Trent Valley}}, {{rws|Redditch}} and {{rws|Bromsgrove}}, and the [[Chase Line]] to {{rws|Walsall}} and {{rws|Rugeley Trent Valley}}. The three-letter station code is BHM.<ref>{{cite web |url=https://www.nationalrail.co.uk/stations/BHM/details.html |title=Station information |access-date=18 April 2020 |archive-date=13 August 2020 |archive-url=https://web.archive.org/web/20200813070050/https://www.nationalrail.co.uk/stations/BHM/details.html |url-status=live}}</ref>
'''Birmingham New Street''' is a major [[train station|railway station]] located in the [[Birmingham City Centre|centre]] of the city of [[Birmingham]], [[England]]. It lies on the [[Rugby-Birmingham-Stafford Line|Birmingham loop]] of the [[West Coast Main Line]].


The station is named after [[New Street, Birmingham|New Street]], which runs parallel to the station, although the station has never had a direct entrance from New Street except via the [[Grand Central, Birmingham|Grand Central]] shopping centre. Historically, the main entrance to the station was on Stephenson Street, just off New Street. As of 2022, the station has entrances on Stephenson Street, Smallbrook Queensway, Hill Street and Navigation Street.
New Street is Birmingham's main railway station, and is a major hub of the [[Rail transport in the United Kingdom|British railway system]]. Due to its central location, [[railway]] lines from all over [[Great Britain]] run into it including lines to [[London]], [[Liverpool]], [[Manchester]], [[Scotland]], [[Cardiff]], [[North Wales]], [[Bournemouth]], [[Bristol]], [[Penzance]], [[Nottingham]], [[Leicester]], [[Shrewsbury]] and [[Newcastle upon Tyne]].


New Street is the [[List of busiest railway stations in Great Britain|eleventh busiest railway station]] in the UK and the busiest outside London, with 30.7 million passenger entries and exits between April 2022 and March 2023. It is also the busiest [[interchange station]] outside London, with over 4 million passengers changing trains at the station annually. In 2018, New Street had a passenger satisfaction rating of 92%, the third highest in the UK.<ref name="BBCBWS">{{cite web |title=Britain's 'best and worst' railway stations named |url=https://www.bbc.co.uk/news/uk-44023411 |work=BBC News |location=London, UK |access-date=23 December 2018 |date=7 May 2018 |archive-date=28 January 2019 |archive-url=https://web.archive.org/web/20190128215308/https://www.bbc.co.uk/news/uk-44023411 |url-status=live }}</ref>
The station is also a terminus for many local services from throughout the [[West Midlands conurbation]], including the local [[Cross-City Line]], serving [[Lichfield]], [[Redditch]] and stations in between. Direct trains run to more stations from New Street than from any other station on the British railway network.{{Fact|date=December 2007}}


The original New Street station opened in 1854. At the time of its construction, the station had the largest single-span arched roof in the world.<ref name="NetworkRailHistory">{{cite press release |url= http://www.networkrailmediacentre.co.uk/News-Releases/Birmingham-New-Street-s-150-year-history-revealed-as-station-switchover-nears-1d3f.aspx |title= Birmingham New Street's 150-year history revealed as station switchover nears |access-date= 19 May 2013 |date= 22 April 2013 |publisher= Network Rail |location=London, UK |archive-url= https://web.archive.org/web/20140202125903/http://www.networkrailmediacentre.co.uk/News-Releases/Birmingham-New-Street-s-150-year-history-revealed-as-station-switchover-nears-1d3f.aspx |archive-date= 2 February 2014 |url-status= dead |df= dmy-all }}</ref> In the 1960s, the station was completely rebuilt. An enclosed station, with buildings over most of its span and passenger numbers more than twice those it was designed for, the replacement was not popular with its users. A £550m redevelopment of the station named [[Gateway Plus]] opened in September 2015; it includes a new concourse, a new exterior facade and a new entrance on Stephenson Street.<ref>{{cite web |title= Birmingham New Street update January 2013 |url= http://www.jqdt.org/wp-content/uploads/2013/01/Birmingham-New-Street-update-January-2013.pdf |publisher= Jewellery Quarter Development Trust |access-date= 8 February 2013 |archive-date= 31 May 2013 |archive-url= https://web.archive.org/web/20130531230909/http://www.jqdt.org/wp-content/uploads/2013/01/Birmingham-New-Street-update-January-2013.pdf |url-status= live }}</ref>
Over 35 million people pass through New Street station every year, of whom 87% are passengers, making it the busiest major station in the United Kingdom outside London for estimated footfall<!--DO NOT CHANGE THIS. Read Reference--><ref>{{cite web |url=http://www.networkrail.co.uk/documents/3078_ManagedStationsFootfall.xls |title=Managed Stations Footfall |accessdate=2007-07-15 |publisher=Network Rail |year=2004/05 |format=xls}}</ref> and the third busiest outside London by ticket sales.<ref>{{cite web |url=http://www.rail-reg.gov.uk/upload/xls/station_usage_2005-06.xls |title=Station Usage 2005-2006 |accessdate=2007-05-22 |format=xls |work=Office of Rail Regulation station usage statistics }}</ref> It is one of 17 British railway stations managed by [[Network Rail]].

New Street is not popular with its users with a customer satisfaction rate of only 52% - the joint lowest of any Network Rail major station.<ref>{{cite web |url=http://news.bbc.co.uk/1/hi/england/manchester/6927406.stm |title=Revamped station tops train poll |publisher=[[BBC News]] |date=2007-08-02 |accessdate=2007-08-20}}</ref> A proposal to redevelop the station in the £550m scheme named [[Gateway Plus]] was given the full funding by the British Government in February 2008 and new designs were unveiled in September 2008.<ref>{{cite web |url=http://www.birmingham.gov.uk/new-street-new-start |title=Birmingham City Council: New Street new Start|accessdate=2008-09-18}}</ref>


==History==
==History==
===The first railway station===
===The first railway stations===
[[Image:Newstreetold.jpg|thumb|left|New Street Station in 1885.]]
New Street station was constructed as a joint station by the [[London and North Western Railway]] and the [[Midland Railway]] between 1846 and 1854 to replace several earlier unconnected rail termini, the most notable being [[Curzon Street railway station|Curzon Street]]. It was opened in 1851 as a temporary rail terminus of the London and Birmingham Railway.<ref>{{cite web |url=http://www.railaroundbirmingham.co.uk/Stations/new_street.php |title=New Street Station |publisher=Rail Around Birmingham and the West Midlands |accessdate=2008-07-07}}</ref> The station was constructed by Messrs. Fox, Henderson & Co. was designed by A. E. Coowper of Fox Henderson and Co.. When completed, it had the largest iron and glass roof in the world, spanning a width of {{convert|212|ft|m|0}} and being {{convert|840|ft|m|0}} long.<ref name=NRhistory>{{cite web |url=http://www.networkrail.co.uk/aspx/779.aspx#history |title=Birmingham New Street - History |publisher=Network Rail |accessdate=2008-07-06}}</ref> It held this title for 14 years. It was formally opened on [[June 1]], [[1854]]<ref name=NRhistory/> however it had been in use for two years before this. The ''Queen's Hotel'' was opened on the same day<ref name=NRhistory/> and its telegraphic address became "''Besthotel Birmingham''".


[[File:Birmingham England 1839 (cropped - New Street Station area).jpg|thumb|1839 map, showing the warren of streets lost to the new station, including Peck Lane, New Inkleys and Dudley Street (note that North is not at the top of the map)]]
Those Midland railway trains that had used Curzon Street began to use New Street from 1854. However, those south towards Bristol would have to reverse, so many continued through [[Camp Hill railway station|Camp Hill]]. Increasing congestion meant that the Midland spent £500,000 on enlargements, which included a second train shed to the south of Great Queen Street, which became a central carriageway. Some through trains to the southwest began in 1885, with a new underpass from Derby Junction to Grand Junction, independent of the LNWR, and a new south tunnel in 1896.<ref>{{cite book |last=Pixton |first=B. |year=2005 |title=Birmingham-Derby: Portrait of a Famous Route |publisher=Runpast Publishing}}</ref> The new Midland Rail station opened alongside the original LNWR station on [[February 8]], [[1885]].<ref name=NRhistory/> This station consisted of two trussed arches, {{convert|58|ft|m|0}} wide by {{convert|620|ft|m|0}} long, and {{convert|67|ft|6|in|m|0}} wide by {{convert|600|ft|m|0}} long. This was designed by F. Stevenson, Chief Engineers to the LNWE.<ref name=NRhistory/> By the end of 19th century, New Street had become one of the busiest railway stations in the country.


New Street station was built in central Birmingham by the [[London and North Western Railway]] (LNWR) between 1846 and 1854, on the site of several streets in a marshy area known as "The Froggery"; it replaced several earlier rail termini on the outskirts of the centre, most notably [[Birmingham Curzon Street railway station (1838-1966)|Curzon Street]], which had opened in 1838 and was no longer adequate for the level of traffic.<ref name="Nstr18541967"/> [[Samuel Carter (Coventry MP)|Samuel Carter]], solicitor to both LNWR and the [[Midland Railway]], managed the [[conveyancing]].
In 1923, the two companies, with others, were [[Railways Act 1921|grouped]] into the [[London, Midland and Scottish Railway]] (LMS).


The LNWR originally shared the station with the Midland Railway; however, in 1885, the Midland Railway opened its own extension alongside the original station for the exclusive use of its trains, effectively creating two stations side by side. The two companies' stations were separated by a central roadway, Queens Drive. <ref name="Nstr18541967"/> Traffic grew steadily and, by 1900, New Street had an average of 40 trains an hour departing and arriving, rising to 53 trains in the peak hours.<ref>{{cite web |title=www.warwickshirerailways.com - lnwrbns_str1295c |url=http://www.warwickshirerailways.com/lms/lnwrbns_str1295c.htm |publisher=www.warwickshirerailways.com |access-date=28 February 2013 |archive-date=17 October 2015 |archive-url=https://web.archive.org/web/20151017081710/http://www.warwickshirerailways.com/lms/lnwrbns_str1295c.htm |url-status=live}}</ref>
===The current railway station===
The roof of the original station sustained heavy damage as a result of enemy bombing in the [[Birmingham Blitz]] of [[World War II]].<ref name=foster>{{cite book |last= Foster |first=Andy |title=Birmingham |series=Pevsner Architectural Guides |origyear=2005 |year=2007 |pages=110 |publisher=Yale University Press |isbn=978-0-300-10731-9}}</ref> The station roof was then removed between 1948 and 1952. In 1964, the Queen's Hotel was closed and demolished whilst the power signal box was completed in the same year.<ref name=NRhistory/> The New Street Station Signal Box is a distinctly [[Brutalist architecture|Brutalist]] building with corrugated concrete architecture. It was designed by Bicknell & Hamilton in collaboration with W. R. Healey, the regional architect for the British Railways London Midland Region.<ref>{{cite book |last= Foster |first=Andy |title=Birmingham |series=Pevsner Architectural Guides |origyear=2005 |year=2007 |pages=207 |publisher=Yale University Press |isbn=978-0-300-10731-9}}</ref> The four storey structure is located to the side of the tracks connected to Navigation Street. It is now a Grade II [[listed building]].<ref>{{cite web |url=http://www.guardian.co.uk/gallery/image/0,8543,-11104251730,00.html |title=Listed buildings |publisher=Guardian Unlimited |accessdate=2008-07-06}}</ref>


[[File:Original-new-street.jpg|thumb|left|Early 20th century photo taken from the west, showing the LNWR station (left) and the Midland station (right) with the Queens Drive between them]]
In 1964, demolition of the original New Street station commenced and was not completed until 1966.<ref name=foster/> The new New Street station was completed in 1967 by the nationalised [[British Railways]], when the [[West Coast Main Line]] was modernised and electrified. Queen's Drive was lost in the rebuilding, but the name is now carried by a new driveway which serves the car park and a [[tower block]], and is the access route for the station's [[taxicab|taxis]]. The rebuilt station was designed by Kenneth J. Davies, the lead planner for the London Midland Region at British Rail.<ref name=foster1>{{cite book |last= Foster |first=Andy |title=Birmingham |series=Pevsner Architectural Guides |origyear=2005 |year=2007 |pages=216 |publisher=Yale University Press |isbn=978-0-300-10731-9}}</ref> The new station had sold its air rights, leading to the construction of the [[Pallasades Shopping Centre]] (known then as the Birmingham Shopping Centre)<ref>{{cite web |url=http://www.birmingham.gov.uk/GenerateContent?CONTENT_ITEM_ID=89806&CONTENT_ITEM_TYPE=0&MENU_ID=10277 |title=Aerial View of New Street Station 1963 |publisher=Birmingham City Council |accessdate=2008-07-06}}</ref> between 1968-70.<ref name=foster1/> Also above the station is a nine-storey office block designed by Cotton, Ballard & Blow, who also designed the Exchange Place building overlooking the ramp from New Street leading into the Pallasades Shopping Centre.<ref name=foster1/> An [[National Car Parks|NCP]] car park is also located on top of the station. The station and the Pallasades are now somewhat integrated with the [[Bull Ring, Birmingham|Bullring Shopping Centre]] via elevated walkways above Smallbrook Queensway. Alongside the station, a residential tower block named Stephenson Tower was constructed between 1965 and 1966. It was designed by the [[City Architect of Birmingham]] and is 20 storeys tall. The tower is on a long lease and administered by Birmingham City Council, with Network Rail having the freehold.<ref>{{cite web |url=http://80.86.36.120/vault/XDDocStore_6/0189037_m%2030112006public.pdf |title=Report No. 7 – New Street Station, Stephenson Street/Navigation Street/Station Street and Smallbrook Queensway, City (C/05066/06/OUT) minutes |publisher=Birmingham City Council |accessdate=2008-07-06 |format=pdf}}</ref>


==== Original LNWR station{{anchor|London and Birmingham Railway (New Street Station) Act 1846}}====
The station covers an area of three hectares and was designed to serve 650 trains and 60,000 passengers per day. However, it is now running at overcapacity, serving 1,350 trains and 120,000 passengers (double the number it was designed to take). Passenger usage of New Street has increased by 50% since 2000. Currently, New Street handles about 80% of passengers travelling to, from or through Birmingham.<ref name=bcc>{{cite web |url=http://www.birmingham.gov.uk/GenerateContent?CONTENT_ITEM_ID=95455&CONTENT_ITEM_TYPE=9&MENU_ID=276 |title=New Street redevelopment ‘on-track’ for 2007 |publisher=Birmingham City Council |date=2006-12-19 |accessdate=2006-12-26}}</ref>
{{Infobox UK legislation
| short_title = London and Birmingham Railway (New Street Station) Act 1846
| type = Act
| parliament = Parliament of the United Kingdom
| long_title = An Act for making a Railway from the London and Birmingham Railway to or near to Navigation Street within the Borough of Birmingham.
| year = 1846
| citation = [[9 & 10 Vict.]] c. ccclix
| introduced_commons =
| introduced_lords =
| territorial_extent =
| royal_assent = 7 August 1846
| commencement =
| expiry_date =
| repeal_date =
| amends =
| replaces =
| amendments =
| repealing_legislation =
| related_legislation =
| status =
| legislation_history =
| theyworkforyou =
| millbankhansard =
| original_text = https://www.legislation.gov.uk/ukla/Vict/9-10/359/pdfs/ukla_18460359_en.pdf
| revised_text =
| use_new_UK-LEG =
| UK-LEG_title =
| collapsed = yes
}}
[[File:Birmingham New Street station in 1854.jpg|thumb|Birmingham New Street station as pictured in the ''[[Illustrated London News]]'' on 3 June 1854]]
In 1846, the LNWR had obtained an act of Parliament ([[9 & 10 Vict.]] c. ccclix) to extend their line into the centre of Birmingham, which involved the acquisition of some {{convert|1.2|ha|0}} of land and the demolition of around 70 houses in Peck Lane, The Froggery, Queen Street and Colmore Street.<ref>''Aris's Birmingham Gazette'', 16 February 1850.</ref> The [[Countess of Huntingdon's Connexion]] chapel, on the corner of Peck Lane and Dudley Street, which had only been built six years before,<ref>It had been opened Tuesday 16 May 1843. ''Aris's Birmingham Gazette'', 20 November 1848.</ref> was also demolished.<ref>''Aris's Birmingham Gazette'', 20 November 1848.</ref> The station was formally opened on 1 June 1854,<ref name=NRhistory/> although the uncompleted station had already been in use for two years as a terminus for trains from the [[Stour Valley Line]], which entered the station from the Wolverhampton direction. On the formal opening day, the LNWR's Curzon Street station was closed to regular passenger services and trains from the London direction started using New Street.<ref name="Nstr18541967">{{cite book |last1=Smith |first1=Donald. J. |title=New Street Remembered, The Story of Birmingham's New Street Station 1854-1967 |date=1984 |publisher=Barbryn Press Limited |isbn=0-906160-05-7}}</ref>


The station was constructed by Messrs. [[Fox, Henderson & Co]]. and designed by [[Edward Alfred Cowper]] of that firm, who had previously worked on the design of the [[The Crystal Palace|Crystal Palace]]. When completed, New Street had the largest arched single-span iron and glass roof in the world, spanning a width of {{convert|211|ft|m|0}} and being {{convert|840|ft|m|0|abbr=on}} long.<ref name="Nstr18541967"/><ref name=NRhistory>{{cite web |url=http://www.networkrail.co.uk/aspx/7392.aspx |title=Birmingham New Street&nbsp;— History |publisher=Network Rail |access-date=6 July 2008 |archive-date=28 June 2010 |archive-url=https://web.archive.org/web/20100628114941/http://www.networkrail.co.uk/aspx/7392.aspx |url-status=live}}</ref> It held this title for 14 years until [[St Pancras railway station|St Pancras station]] opened in 1868. It was originally intended to have three spans, supported by columns; however, it was soon realised that the supporting columns would severely restrict the workings of the railway. Cowper's single-span design, was therefore adopted, even though it was some 62 feet (19 metres) wider than the widest roof span at that time.<ref>{{cite web |title=Birmingham New Street Station |url=http://www.warwickshirerailways.com/lms/lnwrbns_str1295.htm |publisher=warwickshirerailways.com |access-date=10 February 2013 |archive-date=2 April 2015 |archive-url=https://web.archive.org/web/20150402102607/http://www.warwickshirerailways.com/lms/lnwrbns_str1295.htm |url-status=live}}</ref><ref name=GG>{{cite web |title=Edward Alfred Cowper |url=http://www.gracesguide.co.uk/index.php?title=Edward_Alfred_Cowper&printable=yes |publisher=Graces Guide.co.uk |access-date=17 November 2013 |archive-date=18 October 2012 |archive-url=https://web.archive.org/web/20121018134028/http://www.gracesguide.co.uk/index.php?title=Edward_Alfred_Cowper&printable=yes |url-status=live}}</ref> [[George Gilbert Scott]] praised Cowper's roof at New Street, stating "An iron roof in its most normal condition is too spider-like a structure to be handsome, but with a very little attention this defect is obviated. The most wonderful specimen, probably, is that at the great Birmingham Station…"<ref>{{cite web |title=A Selection of Great Victorian Railway Stations |url=http://www.victorianweb.org/technology/railways/durant.html |publisher=victorianweb.org |access-date=10 February 2013 |archive-date=19 February 2013 |archive-url=https://web.archive.org/web/20130219010936/http://www.victorianweb.org/technology/railways/durant.html |url-status=live}}</ref> When first opened, New Street was described as the "Grand Central Station at Birmingham" by Richard Foster.<ref>{{cite web |url=http://www.warwickshirerailways.com/lms/lnwrbns_str1873.htm |title=Birmingham New Street Station: An engraved illustration of the entrance to New Street station and the frontage of the Queens Hotel shortly after the station was opened |website=www.warwickshirerailways.com |access-date=8 March 2013 |archive-date=2 April 2015 |archive-url=https://web.archive.org/web/20150402140512/http://www.warwickshirerailways.com/lms/lnwrbns_str1873.htm |url-status=live}}</ref>
There are currently three escalators providing access to the Pallasades Shopping Centre, and two lifts providing access to a subway running underneath the platforms. The subway has lifts for access to the 'A' end of all platforms. There are escalators from the concourse down to the 'B' end of each platform (with the exception of platforms 1 and 12). All 12 main platforms (excluding platform 4c) at New Street have tracks that go straight through the station, as opposed to terminating with buffers like at many other large stations. This results in most platform changes, and access to the concourse, requiring use of the escalators, stairs, or lifts. The main platforms are also all long enough for two relatively short trains to stand at them.


The internal layout of tracks and platforms was designed by [[Robert Stephenson]] and his assistants; the station contained a total of nine platforms, comprising four through and five bay platforms.<ref name="Nstr18541967"/> The main entrance building on Stephenson Street incorporated Queens Hotel, designed by [[John William Livock]], which was opened on the same day. It was built in an [[Italianate architecture|Italianate style]] and was originally provided with 60 rooms. The hotel was expanded several times over the years and reached its final form in 1917, with the addition of a new west wing.<ref name=NRhistory/><ref name=NRNEWSTREET/> The scale of the station at this time was documented in the station's entry in the 1863 edition of ''[[Bradshaw's Guide]]'':<ref name=Bradshaw>{{cite book |last=Bradshaw |title=Bradshaw's Descriptive Railway Hand-book of Great Britain and Ireland |year=1863 |publisher=Old House |location=Oxford, UK |isbn=9781908402028 |pages=Section III, Page 20}}</ref>
New Street does not have automatic barriers that check tickets. Instead, station staff inspect tickets at peak times, while at off-peak times there is often no ticket checking. Birmingham New Street hosts a [[British Transport Police]] station. The distinctive automated announcements are provided by voice artist [[Phil Sayer]] and delivered by a computerised service provided by Ditra Systems.<ref>{{cite web |url=http://www.cs.bham.ac.uk/~pxc/nlpa/NLPA-X-RailNewsArticle.html |title=The face behind The Voice is sorry for the delay today |publisher=''[[Railnews]]'' (republished by [[University of Birmingham]]) |author=Chris Arnot |month=June |year=2004 |accessdate=2008-07-07}}</ref>


{{Cquote|The interior of this station deserves attention from its magnitude. The semicircular roof is 1,110 feet long, 205 feet wide and 80 feet high, composed of iron and glass, without the slightest support except that afforded by the pillars on either side. If the reader notices the turmoil and bustle created by the excitement of the arrival and departure of trains, the trampling of crowds of passengers, the transport of luggage, the ringing of bells and the noise of two or three hundred porters and workmen, he will retain a recollection of the extraordinary scene witnessed daily at Birmingham Central Railway Station.}}
In 1987, twelve different horse sculptures by Kevin Atherton, titled ''Iron Horse'', were erected between New Street station and Wolverhampton. One stands on a platform at New Street.<ref>{{cite book |title=Public Sculpture of Birmingham including Sutton Coldfield |first=George T. |last=Noszlopy |coauthors=Jeremy Beach |year=1998 |isbn=0-85323-692-5}}</ref>


The roof of the original station was strengthened with additional steel tie bars during 1906–07, as a precaution following the [[Charing Cross roof collapse|collapse of a similar roof]] which killed six people at [[Charing Cross railway station|Charing Cross station]] in 1905.<ref>{{cite web |url=http://www.warwickshirerailways.com/lms/lnwrbns_str1858.htm |title=Birmingham New Street Station: View taken from the Queens Hotel from above the South Staffordshire bay showing the entrance to the LNWR's parcel offices on platform 3 to the left of the footbridge |website=www.warwickshirerailways.com |access-date=6 June 2013 |archive-date=19 April 2014 |archive-url=https://web.archive.org/web/20140419030137/http://www.warwickshirerailways.com/lms/lnwrbns_str1858.htm |url-status=live}}</ref>
===Redevelopment===
{{main|Gateway Plus}}
New Street is frequently derided as one of the most run down and unwelcoming of all the major stations on the British railway network. Although much of this can be blamed on the sub-surface nature of the station and the 1960s architecture, that it is built below the dated Pallasades shopping arcade also contributes to New Street's perceived negative ambience. In November 2003 the station was voted the second biggest "eyesore" in the [[United Kingdom|UK]] by readers of ''[[Country Life (magazine)|Country Life]]'' magazine.<ref>{{cite web |url=http://news.bbc.co.uk/1/hi/uk/3266745.stm |title=Windfarms top list of UK eyesores |publisher=BBC News |date=2003-11-13 |accessdate=2006-11-29}}</ref> New Street was voted joint worst station for customer satisfaction with [[Liverpool Lime Street railway station|Liverpool Lime Street]] and [[East Croydon station|East Croydon]] with only 52% satisfied with the national average being 60%.<ref>{{cite web |url=http://news.bbc.co.uk/1/hi/england/manchester/6927406.stm |title=Revamped station tops train poll |publisher=BBC News |date=2007-08-02 |accessdate=2007-08-20}}</ref>


<gallery widths="175px">
A feasibility study worth £3.9m into the redevelopment of Birmingham New Street Station, known as the [[Gateway Plus]] project, was approved on [[21 January]] [[2005]]. A development scheme was launched in 2006<ref>{{cite web |url=http://skyscrapernews.com/news.php?ref=676 |title=Rail Air Rights Towers Planned For Birmingham |accessdate=2006-07-26 |publisher=Skyscrapernews.com |year=2006}}</ref> and the new New Street, pending planning approval, will be built and operational by 2013.<ref>{{cite web |url=http://www.building.co.uk/story.asp?sectioncode=627&storycode=3117195&c=2 |title=Birmingham's New Street station has been an eyesore for too long |publisher=''Building'' |author=Stuart Pemble |date=2008-06-27 |accessdate=2008-07-06}}</ref> A planning application for outline planning permission was submitted in [[August 9]], [[2006]] with designs and renders and the proposals were publicly welcomed by [[Government of Birmingham|Birmingham City Council]] in August 2006.<ref>{{cite web |url=http://news.bbc.co.uk/2/hi/uk_news/england/west_midlands/5299056.stm |title=Skyscraper plan for city station |accessdate=2006-08-30 |publisher=BBC News |year=2006}}</ref> On [[February 12]], [[2008]], Ruth Kelly announced that the Department for Transport will be providing £160 million on top of the £128 million that is to be provided through a government White Paper named ''[http://www.dft.gov.uk/about/strategy/whitepapers/whitepapercm7176/whitepapersustainablerailway1 Delivering a Sustainable Railway]''. A further £100 million will be provided by the [[Department for Business Enterprise and Regulatory Reform]] and will be channelled through [[Advantage West Midlands]], the regional development agency. The announcement brought the total amount of Government spending on the project to £388 million.<ref>{{cite web| url=http://icbirmingham.icnetwork.co.uk/birminghampost/news/2008/02/12/new-street-station-rebuild-gets-go-ahead-65233-20463509/ |title=New Street Station rebuild gets go-ahead |publisher=''Birmingham Post'' |author=Jonathan Walker |date=2008-02-12 |accessdate=2008-02-12}}</ref> Six architects were shortlisted to design the new station following a call for submissions <ref>{{cite web |url=http://www.building.co.uk/story.asp?storycode=3106616 |title=Six architects vie for Birmingham New Street station |publisher=''Building'' |author=Karolin Schaps |date=2008-02-18 |accessdate=2008-07-06}}</ref> and it was announced in September 2008 that the design by Foreign Office Architects had been chosen.<ref name="tnns">{{cite web| url=http://www.newstreetnewstart.co.uk/ |title=Transforming New Street Station |publisher=Network Rail / Birmingham City Council / Advantage West Midlands / Centro |accessdate=2008-10-03}}</ref>
File:Victorian New Street.jpg|The interior of the original LNWR station in the late 19th century, with its once record-breaking roof
File:New Street station, Victorian image.jpg|Victorian image of the interior of the LNWR station
File:Victorian New Street Station.png|The main entrance building to the old station on Stephenson Street, incorporating Queens Hotel, c. 1920
File:Old New Street entrance 1803019.jpg|The main entrance to the old station on Stephenson Street, including Queens Hotel in 1962
</gallery>


====Midland Railway extension====
At a launch for the chosen design held in Birmingham on 18th September 2008, it was revealed that a new glass atrium surrounding a concourse three and a half times bigger than the existing one would be the focal point for the new station. Platforms would be made brighter and easier to get to with 42 new escalators and 14 new lifts, whilst new entrances and exits to and from the station would help to make all parts of the city equally accessible. Councillor [[Mike Whitby]] stated that these changes will help Birmingham New Street Station cope with up to 52 million passengers per year.<ref>{{cite web| url=http://www.birminghammail.net/news/birmingham-campaigns/birmingham-new-street-station/2008/09/18/stunning-new-look-for-birmingham-s-new-street-station-97319-21847775/ |title=Stunning new look for Birmingham's New Street Station | publisher=''Birmingham Mail'' |author=Patrice John |date=2008-09-18 |accessdate=2008-10-03}}</ref>
[[File:Newstreetold.jpg|thumb|Midland Railway's extension of New Street station, in 1885]]
[[Midland Railway]] trains that had used Curzon Street began to use New Street from 1854; however, its use by the Midland Railway was limited by the fact that those trains going between [[Cross Country Route|Derby and Bristol]] would have to reverse, so many trains bypassed New Street and ran through [[Camp Hill line|Camp Hill]]. This was remedied in 1885, when a new link to the south, the [[Birmingham West Suburban Railway]], was extended into New Street, which allowed through trains to and from the south-west to run via New Street without reversing.<ref>{{cite web |url=http://www.warwickshirerailways.com/lms/lnwrbns_str404.htm |title=Birmingham New Street Station: An early view of platform 4 looking east, with the entrance off Queens Drive to the left and with a MR train for Kings Norton standing in the platform |website=www.warwickshirerailways.com |url-status=dead |archive-url=https://web.archive.org/web/20150402093709/http://www.warwickshirerailways.com/lms/lnwrbns_str404.htm |archive-date=2 April 2015 |df=dmy-all}}</ref>
[[File:New Street aerial.jpg|thumb|left|Aerial view of New Street from the early 20th century, showing the LNWR station (top) and the Midland station (bottom) side by side, with Queens Drive between them]]
To cope with the increase in traffic that this would bring, the station required an extension, the construction of which began in 1881. A number of buildings, mostly along Dudley Street, were demolished to make room for it, including a number of cottages, some business premises and a small church.<ref name="Nstr18541967"/> Built immediately to the south of the original station, the extension contained four through platforms and one bay.<ref>{{cite web |url=http://www.warwickshirerailways.com/lms/lnwrbns_str3078.htm |title=Birmingham New Street Station: A June 1883 view of the site of the extension to New Street station with Hill Street seen on the left |website=www.warwickshirerailways.com |access-date=5 August 2016 |archive-date=3 April 2016 |archive-url=https://web.archive.org/web/20160403012251/http://warwickshirerailways.com/lms/lnwrbns_str3078.htm |url-status=live}}</ref> It consisted of a [[trainshed]] with a glass and steel roof comprising two trussed arches, {{convert|58|ft|m|0|abbr=on}} wide by {{convert|620|ft|m|0|abbr=on}} long, and {{convert|67|ft|6|in|m|0|abbr=on}} wide by {{convert|600|ft|m|0|abbr=on}} long. It was designed by Francis Stevenson, chief engineer to the LNWR.<ref name=NRhistory/> The extension was opened on 8 February 1885.<ref name=NRhistory/> On completion, New Street had nearly doubled in size and became one of the largest stations in Britain, covering an area of over {{convert|12|acres|spell=in|adj=off}}.<ref name=NRNEWSTREET/>


In early 1885, the number of daily users of the station was surveyed. On a Thursday, the number was 22,452 and on a Saturday it was 25,334.<ref>{{cite news |author=<!--Staff writer(s); no by-line.--> |title=The largest passenger station in the world |url=http://www.britishnewspaperarchive.co.uk/viewer/bl/0000379/18850206/027/0006 |newspaper=[[Lichfield Mercury]] |location=England |date=6 February 1885 |access-date=29 December 2016 |via=British Newspaper Archive |url-access=subscription }}</ref>
Principal Architect [[Alejandro Zaera]] Polo said "The station will be covered in reflected sheets of carefully crafted and finished metal and will incorporate three high technology digital displays which will make the entrances to New Street clear and easy to find. Passengers will also enjoy the benefits of a redesigned atrium area which will flood the station with light."<ref name="tnns" />


Initially, the extension was used by both the LNWR and Midland Railway but, from 1889, it was only used by Midland Railway trains.<ref>{{cite web|url=http://www.warwickshirerailways.com/lms/lnwrbns_str1868.htm|title=Birmingham New Street Station: View from the Midland Railway's Parcels Offices looking West towards New Street No 2 Signal Box with Platform 6 on the left|website=www.warwickshirerailways.com|access-date=5 August 2016|archive-date=2 April 2016|archive-url=https://web.archive.org/web/20160402201209/http://warwickshirerailways.com/lms/lnwrbns_str1868.htm|url-status=live}}</ref> It was separated from the original LNWR trainshed by Queens Drive, which became a central carriageway, but the two were linked by a footbridge which ran over Queens Drive and across the entire width of both the LNWR and Midland stations.<ref>{{cite web|url=http://www.warwickshirerailways.com/lms/lnwrbns_str1310.htm|title=Birmingham New Street Station: A 1950 view of the layout of the enlarged station with the Midland portion at the bottom and the turntable at the West end of the station|website=www.warwickshirerailways.com|access-date=7 February 2013|archive-date=31 October 2010|archive-url=https://web.archive.org/web/20101031105656/http://www.warwickshirerailways.com/lms/lnwrbns_str1310.htm|url-status=live}}</ref> Queens Drive was lost in the 1960s rebuild, but the name was later carried by a new driveway, which served the car park and a [[tower block]], and is the access route for the station's taxis.
Initial feedback to the chosen designs has been positive with both press<ref>{{cite web| url=http://www.nce.co.uk/news/2008/09/network_rail_reveals_new_look_new_street_station.html |title=New look Birmingham New Street revealed | publisher=''New Civil Engineer'' |author=Alexandra Wynne |date=2008-09-19 |accessdate=2008-10-03}}</ref> and passengers.<ref>{{cite web| url=http://www.skyscrapercity.com/showthread.php?t=465286&page=103 |title=New Street Station thread 2 | publisher=''Skyscrapercity.com'' |date=2008-09-18 |accessdate=2008-10-03}}</ref>


On 1 February 1910, the LNWR introduced a "City to City" service between New Street and [[Broad Street railway station (England)|Broad Street]], in the [[City of London]]. The service only lasted for five years, before being withdrawn on 22 February 1915, as a result of the [[First World War]].<ref>{{cite book|last=Jackson |first=Alan| year = 1984 |orig-year=1969 |title= London's Termini |publisher=David & Charles |edition=New Revised |isbn=0-330-02747-6 |page=101}}</ref>
In July 2008, before the designs were revealed, the Commons Transport Committee criticised the plans for the redevelopment, saying that it was not convinced that the plans were adequate for the number of trains which could end up using the station. It said if the station could not be adapted, the government needed to look for alternative solutions now. This could potentially include a completely new station in the city<ref>{{cite news|url=http://news.bbc.co.uk/1/hi/england/west_midlands/7516959.stm|title=MPs criticise New Street revamp|author=[[BBC News]]|date=2008-07-21|accessdate=2008-08-07}}</ref>.


====LMS and British Rail====
An alternative to the 'regeneration' of New Street was put forward by [[Arup]]. Dubbed Grand Central station, the proposal claims to increase train capacity and other problems which cannot be tackled by the regeneration of New Street. The new station is proposed to be built in the Eastside of Birmingham.<ref>{{cite web |url=http://www.arup.com/europe/feature.cfm?pageid=9619 |title=Birmingham Grand Central Station |author=Colin Stewart |publisher=Arup |accessdate=2008-07-06}}</ref>
[[File:Birmingham New Street 3 railway station 2105974 3204fcff.jpg|thumb|Image from 1956 of the station following the removal of the overall roof]]
In 1923, the LNWR and Midland Railway, with others, were grouped into the [[London, Midland and Scottish Railway]] (LMS) by the [[Railways Act 1921]]. In 1948, the railways were [[railway nationalization|nationalised]] and came under the control of [[British Railways]].


During the [[Second World War]], Cowper's roof sustained extensive bomb damage as a result of air raids during the [[Birmingham Blitz]]. After the war, the remains of the roof were dismantled after being deemed beyond economic repair. It was replaced with austere canopies over the platforms, made from surplus war materials, which remained in use until the station was rebuilt in the 1960s.<ref>{{cite web |url=http://www.warwickshirerailways.com/lms/lnwrbns_str1915.htm |title=Birmingham New Street Station: Looking towards Wolverhampton showing the erection of the temporary roof above the West end of Platforms 2A and 3 |website=www.warwickshirerailways.com |access-date=6 February 2013 |archive-date=19 April 2014 |archive-url=https://web.archive.org/web/20140419011805/http://www.warwickshirerailways.com/lms/lnwrbns_str1915.htm |url-status=live}}</ref><ref>{{Cite web |url=http://www.newstreetnewstart.co.uk/about-the-development/history.aspx |title=Birmingham New Street history |access-date=11 April 2011 |archive-url=https://web.archive.org/web/20110810031758/http://www.newstreetnewstart.co.uk/about-the-development/history.aspx |archive-date=10 August 2011 |url-status=dead |df=dmy-all }}</ref><ref name="Nstr18541967"/>
<gallery>

Image:New Street station approach.jpg|The tracks at the eastern end of Birmingham New Street station
===1960s rebuild===
Image:Brum New St Signal Box.jpg|Birmingham New Street Signal Box
The station was completely rebuilt in the 1960s, as part of the [[West Coast Main Line#Modernisation by British Rail|modernisation programme]] for the [[West Coast Main Line]]. Demolition of the old station and Queens Hotel began in 1964 and was not completed until 1966.<ref name=foster>{{cite book |last= Foster |first=Andy |title=Birmingham |series=Pevsner Architectural Guides |orig-year=2005 |year=2007 |page=110 |publisher=Yale University Press |isbn=978-0-300-10731-9}}</ref> The rebuilt New Street station was opened on 6 March 1967 to coincide with the introduction of electric expresses on the West Coast Main Line. It cost £4.5 million to build ({{Inflation|UK|4500000|1967|r=-4|fmt=eq|cursign=£}}).<ref name="RHRGB">{{cite book |last1=Christiansen |first1=Rex |title=A Regional History of the Railways of Great Britain, Volume 7 The West Midlands |date=1983 |publisher=David St John Thomas David and Charles |isbn=0946537-00-3}}</ref>{{Inflation-fn|UK|df=y}}
Image:New Street Station Iron Horse sculpture , Kevin Atherton.jpg|Sculpture by Kevin Atherton, ''Iron Horse'', 1987
[[File:Birmingham New Street Station - tracks and platforms (4387695985).jpg|thumb|left|Approach tracks, platforms and exterior of 1960s New Street from the east, seen in 2010]]
The new station was designed by Kenneth J. Davies, lead planner for British Rail [[London Midland Region]].<ref name=foster1>{{cite book |last= Foster |first=Andy |title=Birmingham |series=Pevsner Architectural Guides |orig-year=2005 |year=2007 |page=216 |publisher=Yale University Press |isbn=978-0-300-10731-9}}</ref> Twelve through platforms replaced the eight through and six bay platforms of the previous station.<ref name="RHRGB"/> The platforms were covered over by a {{convert|7|acre|spell=in|adj=on}} concrete deck, supported by 200 columns, upon which the concourse and other buildings were constructed. Escalators, stairs and lifts were provided to reach the platforms from the concourse. The new station had sold its [[air rights]], leading to the construction of the [[Grand Central, Birmingham|Pallasades Shopping Centre]] (then known as the Birmingham Shopping Centre) above the station between 1968 and 1970.<ref name=NRNEWSTREET>{{cite web |title= Birmingham New Street |url= http://www.networkrail.co.uk/virtualarchive/new-street/ |publisher= Network Rail |location=London |access-date= 24 April 2013 |archive-url= https://web.archive.org/web/20130615133427/http://www.networkrail.co.uk/virtualarchive/new-street/ |archive-date= 15 June 2013 |url-status= dead }}</ref><ref name=foster1/><ref>{{cite web |url= http://www.birmingham.gov.uk/GenerateContent?CONTENT_ITEM_ID=89806&CONTENT_ITEM_TYPE=0&MENU_ID=10277 |title=Aerial View of New Street Station 1963 |publisher=Birmingham City Council |access-date=6 July 2008 |archive-url= https://web.archive.org/web/20080511152530/http://www.birmingham.gov.uk/GenerateContent?CONTENT_ITEM_ID=89806&CONTENT_ITEM_TYPE=0&MENU_ID=10277 |archive-date=11 May 2008}}</ref> The public [[right of way]] across the station, which had previously been maintained by the station footbridge, was retained in the new station via a winding route through the shopping centre.<ref name="Boynton1993"/> The station and the Pallasades were partly integrated with the [[Bull Ring, Birmingham|Bullring Shopping Centre]] via elevated walkways above Smallbrook Queensway.

Also above the station was a nine-storey office block called Ladywood House,<ref>{{cite web |title= Prime city centre long leasehold for sale |url= http://www.ladywoodhouse.co.uk/ |publisher= Ladywood House |year= 2012 |access-date= 12 February 2013 |archive-url= https://web.archive.org/web/20130418203051/http://www.ladywoodhouse.co.uk/ |archive-date= 18 April 2013 |url-status= dead |df= dmy-all }}</ref> and a [[multi-storey car park]] dating from the 1970s. The car park closed in May 2012; it was demolished to provide space for the new concourse and was rebuilt.<ref>{{cite press release |title= Pallasades car park to close for demolition and rebuilding |url= http://www.newstreetnewstart.co.uk/construction-progress/latest-news/pallasades-car-park-to-close-for-demolition-and-rebuilding.aspx |publisher= New Street: New Start |date= 25 April 2012 |access-date= 12 February 2013 |archive-url= https://web.archive.org/web/20130409031320/http://www.newstreetnewstart.co.uk/construction-progress/latest-news/pallasades-car-park-to-close-for-demolition-and-rebuilding.aspx |archive-date= 9 April 2013 |url-status= dead |df= dmy-all }}</ref> Stephenson Tower, a 20-storey residential tower block, was built alongside the station between 1965 and 1966.<ref>{{cite web |url=http://80.86.36.120/vault/XDDocStore_6/0189037_m%2030112006public.pdf |title=Report No. 7&nbsp;– New Street Station, Stephenson Street/Navigation Street/Station Street and Smallbrook Queensway, City (C/05066/06/OUT) minutes |publisher=Birmingham City Council |access-date=6 July 2008 }}{{dead link|date=July 2017 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> The tower, designed by the [[City Architect of Birmingham]], was demolished in March 2012 as part of the station redevelopment.<ref>{{cite news |title=Stephenson Tower finally disappears from Birmingham city centre skyline |url=http://www.birminghampost.co.uk/news/local-news/stephenson-tower-finally-disappears-birmingham-3914057 |newspaper=Birmingham Post |date=30 March 2012 |last=Gibbons |first=Brett |access-date=19 April 2014 |archive-date=19 April 2014 |archive-url=https://web.archive.org/web/20140419044332/http://www.birminghampost.co.uk/news/local-news/stephenson-tower-finally-disappears-birmingham-3914057 |url-status=live }}</ref>

In 1987, twelve different horse sculptures by Kevin Atherton, titled ''Iron Horse'', were erected between New Street station and Wolverhampton at a cost of £12,000.<ref name=pmsa>{{cite web |url=http://www.pmsa.org.uk/pmsa-database/7308/ |archive-url=https://web.archive.org/web/20150402113720/http://www.pmsa.org.uk/pmsa-database/7308/ |url-status=dead |archive-date=2 April 2015 |title=Iron Horse |work=Public Monuments and Sculpture Association |access-date=18 March 2015}}</ref><ref name=lux>{{cite web |url=http://lux.org.uk/collection/artists/kevin-atherton |title=Kevin Atherton |work=LUX |access-date=18 March 2015 |archive-url=https://web.archive.org/web/20150402091658/http://lux.org.uk/collection/artists/kevin-atherton |archive-date=2 April 2015 |url-status=dead |df=dmy-all}}</ref> One stands on platform 7 at New Street.<ref>{{cite book |title=Public Sculpture of Birmingham including Sutton Coldfield |first1=George T. |last1=Noszlopy |last2=Beach |first2= Jeremy |year=1998 |isbn=0-85323-692-5 |publisher=Liverpool University Press}}</ref>

Due to its enclosed sub-surface platforms, New Street was designated as an underground station by the fire service. In the 1990s, a number of changes had to be made to the station in order to comply with stricter fire regulations, introduced for underground stations as a result of the 1987 [[King's Cross fire]]. In 1993, a new enclosed footbridge was opened at the Wolverhampton end of the station, with access to the platforms separate from the main building; this was built primarily as a fire exit, but the new exit from the station into Navigation Street was opened to the public. All wooden fittings were removed from the platforms and new fire doors were also installed at the foot of the stairs and elevators on the platforms.<ref name="Boynton1993">{{cite book |last1=Boynton |first1=John |title=Rails Across The City, The Story of the Birmingham Cross City Line |year=1993 |publisher=Mid England Books |isbn=0-9522248-0-1 |page=6}}</ref>

The concrete constructed design of the 1960s station was widely criticised for being ugly.<ref>{{cite news |last= Jeffrey |first=Ben |title=New look for 'ugly' New Street |date=24 July 2007 |url= http://news.bbc.co.uk/1/hi/england/west_midlands/6913985.stm |work=BBC News |access-date=19 February 2013}}</ref> An enclosed station, with buildings over most of its span and passenger numbers more than twice that for which it was designed,<ref name="NetworkRailHistory" /> by 2007 it was not popular with its users, having a customer satisfaction rate of only 52%, the joint lowest of any Network Rail major station.<ref name="bbc20070802">{{cite news |url=http://news.bbc.co.uk/1/hi/england/manchester/6927406.stm |title=Revamped station tops train poll |work=BBC News |date=2 August 2007 |access-date=20 August 2007 |archive-date=31 January 2009 |archive-url=https://web.archive.org/web/20090131121644/http://news.bbc.co.uk/1/hi/england/manchester/6927406.stm |url-status=live }}</ref>

<gallery widths="160px">
File:Birmingham New Street July 2006.JPG|The concrete external architecture of the 1960s station
File:Birmingham New St (6282411699).jpg|The western end of the station
File:Birmingham New Street stn platform 2 look south.JPG|A Virgin Trains Pendolino waiting at platform 2 at New Street in 2009
File:Birmingham New Street station concourse - 2005-10-13.jpg|The former station concourse at rush hour
File:Horse sculpture - geograph.org.uk - 1526168.jpg|''Iron Horse'' sculpture
</gallery>
</gallery>
[[File:Brum New St Signal Box.jpg|thumb|New Street signal box]]
<div style="clear:both"></div>

====New Street signal box====
{{main|Birmingham New Street Signal Box}}
[[Birmingham New Street Signal Box|The power signal box]] at New Street was completed in 1964 on the site of the former turntable, housing the Westpac Geographical Interlocking & Signalmens push button control panel (the largest relay interlocking in the world when installed) and also the Railway Telephone Exchange.<ref name=NRhistory/> It is a [[Brutalist architecture|brutalist]] building with corrugated concrete architecture, designed by John Bicknell and [[Paul Hamilton (architect)|Paul Hamilton]] in collaboration with [[William Robert Headley]], the regional architect for British Railways London Midland Region.<ref>{{cite book |last= Foster |first=Andy |title=Birmingham |series=Pevsner Architectural Guides |orig-year=2005 |year=2007 |page=207 |publisher=Yale University Press |isbn=978-0-300-10731-9}}</ref> The eight-level structure with five main storeys, including track & street levels and cable chamber below track level, is at the side of the tracks connected to Navigation Street. As of 2020, it is a Grade II-[[listed building]].<ref>{{NHLE |num=1117383 |desc=Grade II signal box |access-date=17 September 2009}}</ref><ref>{{cite web |url= https://www.theguardian.com/gallery/image/0,8543,-11104251730,00.html |title=Listed buildings |publisher=Guardian Unlimited |access-date=6 July 2008}}</ref> Until recently, two small sidings (nos. 2 & 3 Engine Sidings) were located in front of the signal box which were used for stabling electric locomotives in connection with locomotive changes from diesel to electric traction on XC services heading north. As they are no longer needed, these have now been removed in connection with the ongoing resignalling project for the station area. No. 1 Engine Siding was located at the north end, between platforms 4 and 5, and was lengthened some years ago to form platform 4C.

====Don's Miniature New Street====
A [[Sutton Coldfield]] model railway enthusiast, Don Jones, built a scale model of the entire 1960s station and surrounding buildings including the [[Rotunda (Birmingham)|Rotunda]], the [[Victoria Square House|old Head Post Office]] and the signal box, at [[OO scale]]; open days were held to raise funds for local charities.<ref name="DMNS8805">{{cite web |title=Don's Miniature New Street '88 & '05 |url=http://www.rmweb.co.uk/community/index.php?/gallery/album/790-dons-miniature-new-street-88-05/ |access-date=13 June 2017}}{{Dead link|date=May 2019 |bot=InternetArchiveBot |fix-attempted=yes }}</ref><ref name="BM1">{{cite news |title=Fundraiser Don lines up big day |url=http://www.birminghammail.co.uk/news/local-news/fundraiser-don-lines-up-big-13027 |access-date=13 June 2017 |work=[[Birmingham Mail]] |date=24 August 2005 |archive-date=5 June 2022 |archive-url=https://web.archive.org/web/20220605215550/https://www.birminghammail.co.uk/news/local-news/fundraiser-don-lines-up-big-13027 |url-status=live}}</ref> Private visits were held for [[Robert Redford]] and [[King Hussein of Jordan]] and locomotive owner [[Jeremy Hosking]] visited whilst a pupil at Rugby School.<ref name="BM1" />

===2010–2015 redevelopment===
{{main|Gateway Plus}}
In November 2003, the station was voted the second biggest "eyesore" in the UK by readers of ''[[Country Life (magazine)|Country Life]]'' magazine.<ref>{{cite news |url=http://news.bbc.co.uk/1/hi/uk/3266745.stm |title=Windfarms top list of UK eyesores |work=BBC News |date=13 November 2003 |access-date=29 November 2006 |archive-date=11 February 2006 |archive-url=https://web.archive.org/web/20060211011234/http://news.bbc.co.uk/1/hi/uk/3266745.stm |url-status=live }}</ref> This is because of the sub-surface nature of the station and the 1960s architecture. In 2007, New Street was voted joint worst station for customer satisfaction with [[Liverpool Lime Street railway station|Liverpool Lime Street]] and [[East Croydon station|East Croydon]], with only 52% satisfied; the national average was 60%.<ref name="bbc20070802"/>

The 1960s station also had become inadequate for the level of traffic with which it was dealing; it had been designed with capacity for 650 trains and 60,000 passengers per day. In 2008, there were 1,350 trains and over 120,000 passengers per day.<ref>{{cite news |last= Walker |first= Jonathan |title= New Street Station rebuild gets go-ahead |url= http://www.birminghampost.co.uk/news/local-news/new-street-station-rebuild-gets-3963512 |newspaper= Birmingham Post |access-date= 17 February 2013 |archive-date= 10 June 2015 |archive-url= https://web.archive.org/web/20150610201624/http://www.birminghampost.co.uk/news/local-news/new-street-station-rebuild-gets-3963512 |url-status= live }}</ref> By 2013, it was 140,000 passengers per day.<ref>{{cite web|title=Video feature: new look for Birmingham New Street 27 March 2013|date=26 March 2013|url=http://www.railway-technology.com/features/featurenetwork-rail-birmingham-new-street-video/|publisher=Railway Technology.Com|access-date=16 November 2013|archive-date=2 May 2013|archive-url=https://web.archive.org/web/20130502200809/http://www.railway-technology.com/features/featurenetwork-rail-birmingham-new-street-video/|url-status=live}}</ref> This made overcrowding and closures on safety grounds more common.<ref>{{cite web |title=New Street Station Compulsory Purchase Order |url=http://www.birmingham.gov.uk/cs/Satellite?c=Page&childpagename=Planning-and-Regeneration%2FPageLayout&cid=1223096353723&pagename=BCC%2FCommon%2FWrapper%2FWrapper |publisher=Birmingham City Council |access-date=17 February 2013 |archive-date=20 June 2013 |archive-url=https://web.archive.org/web/20130620061342/http://www.birmingham.gov.uk/cs/Satellite?c=Page&childpagename=Planning-and-Regeneration%2FPageLayout&cid=1223096353723&pagename=BCC%2FCommon%2FWrapper%2FWrapper |url-status=live }}</ref>
[[File:2015-09-23 New St East Entrance.jpg|thumb|left|The new eastern entrance to the station]]
A feasibility study into the redevelopment of the station was approved in January 2005. Designs were shown to the public in February 2006 for a new Birmingham New Street Station, in a project known as [[Gateway Plus]].<ref>{{Cite web|url=http://www.renewstreet.co.uk/default.asp|archive-url=https://web.archive.org/web/20051218030002/http://www.renewstreet.co.uk/default.asp|url-status=dead|title=Re-New Street: Change at New Street|archive-date=18 December 2005}}</ref>

A regeneration scheme was launched in 2006<ref>{{cite web |url=http://skyscrapernews.com/news.php?ref=676 |title=Rail Air Rights Towers Planned For Birmingham |access-date=26 July 2006 |publisher=Skyscrapernews.com |year=2006 |archive-date=28 October 2006 |archive-url=https://web.archive.org/web/20061028214938/http://www.skyscrapernews.com/news.php?ref=676 |url-status=live }}</ref> and evolved through names such as Birmingham Gateway, Gateway Plus and New Street Gateway. The scheme proposed complete rebuilding of the street-level buildings and refurbishment of the platforms by 2013, with track and platform level remaining essentially unchanged.

The approved planning application of August 2006 showed a glass facade with rounded edges. The entrance on Station Street originally included two curved {{convert|130|m|0}} tall towers on the site of Stephenson Tower. Due to the economic slowdown, the "twin towers" plan was shelved.<ref>{{cite news |url= http://www.birminghammail.net/news/top-stories/2009/08/24/twin-towers-plan-for-new-street-station-shelved-due-to-economic-downturn-97319-24517039/ |title= Twin towers plan for New Street station shelved |newspaper= Birmingham Mail |date= 24 August 2009 |first= Neil |last= Elkes |access-date= 29 January 2010 |archive-date= 13 September 2009 |archive-url= https://web.archive.org/web/20090913120705/http://www.birminghammail.net/news/top-stories/2009/08/24/twin-towers-plan-for-new-street-station-shelved-due-to-economic-downturn-97319-24517039/ |url-status= live }}</ref>
[[File:2015-09-26 Birmingham New Street.jpg|thumb|The new concourse opened in 2015.]]

In February 2008, the [[Secretary of State for Transport]], [[Ruth Kelly]], announced that the [[Department for Transport]] would provide £160&nbsp;million in addition to £128&nbsp;million through the government white paper ''Delivering a Sustainable Railway''.<ref>{{cite web |url= http://www.dft.gov.uk/publications/white-paper-delivering-a-sustainable-railway |title= Delivering a sustainable railway - White Paper CM7176 |publisher= Department for Transport |date= 24 July 2007 |access-date= 22 June 2011 |archive-date= 17 June 2011 |archive-url= https://web.archive.org/web/20110617004712/http://www.dft.gov.uk/publications/white-paper-delivering-a-sustainable-railway |url-status= live }}</ref> A further £100 million came from the [[Department for Business, Enterprise and Regulatory Reform]] and channelled through [[Advantage West Midlands]], the regional development agency. The announcement brought total government spending on the project to £388 million.<ref>{{cite news |url=http://icbirmingham.icnetwork.co.uk/birminghampost/news/2008/02/12/new-street-station-rebuild-gets-go-ahead-65233-20463509/ |title=New Street Station rebuild gets go-ahead |work=Birmingham Post |first=Jonathan |last=Walker |date=12 February 2008 |access-date=12 February 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080311101751/http://icbirmingham.icnetwork.co.uk/birminghampost/news/2008/02/12/new-street-station-rebuild-gets-go-ahead-65233-20463509/ |archive-date=11 March 2008 |df=dmy-all }}</ref> After earlier proposals were discarded, six architects were shortlisted to design the new station following a call for submissions <ref>{{cite news |url=http://www.building.co.uk/story.asp?storycode=3106616 |title=Six architects vie for Birmingham New Street station |work=Building |first =Karolin |last= Schaps |date=18 February 2008 |access-date=6 July 2008 |location =London}}</ref> and it was announced, in September 2008, that the design by [[Foreign Office Architects]] had been chosen.<ref name="tnns">{{cite web |url=http://www.newstreetnewstart.co.uk/ |title=Transforming New Street Station |publisher=Network Rail / Birmingham City Council / Advantage West Midlands / Centro |access-date=3 October 2008 |url-status=dead |archive-url=https://web.archive.org/web/20080921040045/http://www.newstreetnewstart.co.uk/ |archive-date=21 September 2008 |df=dmy-all }}</ref>
[[File:Grand Central - New Street Station roof (30938871602).jpg|left|thumb|The new roof seen from above]]

The approved plans for the redevelopment included:<ref name="NewStreetNewStart">{{cite web |url= http://www.birmingham.gov.uk/new-street-new-start |publisher= Birmingham City Council |title= New Street: New Start - The Birmingham Gateway Project |access-date= 22 June 2011 |archive-date= 29 June 2011 |archive-url= https://web.archive.org/web/20110629104712/http://www.birmingham.gov.uk/new-street-new-start |url-status= live }}</ref>
*A new concourse three-and-a-half times larger than the 1960s concourse, with a domed [[Atrium (architecture)|atrium]] at the centre to let in natural light.
*Refurbished platforms reached by new escalators and lifts.
*A new station facade and new entrances.

The fact that the proposed Gateway development would leave the railway capacity of the station more or less unaltered has not escaped attention. In July 2008, the House of Commons Transport Committee criticised the plans; it was not convinced they were adequate for the number of trains which could use the station. It said if the station could not be adapted, then the government needed to look for alternative solutions which potentially included a completely new station in the city.<ref>{{cite news |url=http://news.bbc.co.uk/1/hi/england/west_midlands/7516959.stm |title=MPs criticise New Street revamp |work=BBC News |date=21 July 2008 |access-date=7 August 2008}}</ref>

Work began on the redevelopment on 26 April 2010.<ref>{{cite news |url= http://www.railnews.co.uk/news/general/2010/02/05-birmingham-new-street-work-to.html |work= RailNews |title= Birmingham New Street work to start this year |date= 5 February 2010 |access-date= 21 May 2010 |archive-date= 16 April 2010 |archive-url= https://web.archive.org/web/20100416051159/http://www.railnews.co.uk/news/general/2010/02/05-birmingham-new-street-work-to.html |url-status= live }}</ref> Construction was completed in phases to minimise disruption. On 28 April 2013, one half of the new concourse was opened to the public and the old 1960s concourse was closed for redevelopment, along with the old entrances.<ref name=CcourseopensBBC>{{cite news|title=Birmingham New Street station: Concourse opened|date=28 April 2013|url=https://www.bbc.co.uk/news/uk-england-22317053|work=BBC News|publisher=BBC English Regions|location=Birmingham|access-date=19 May 2013|archive-date=1 May 2013|archive-url=https://web.archive.org/web/20130501082852/http://www.bbc.co.uk/news/uk-england-22317053|url-status=live}}</ref> The complete concourse opened on 20 September 2015, the Grand Central shopping centre four days later.<ref>{{cite news|title=Birmingham New Street station officially reopens|url=https://www.bbc.co.uk/news/uk-england-birmingham-34294028|work=BBC News|location=Birmingham|publisher=BBC English Regions|date=19 September 2015|access-date=26 September 2015|archive-date=22 September 2015|archive-url=https://web.archive.org/web/20150922120454/http://www.bbc.co.uk/news/uk-england-birmingham-34294028|url-status=live}}</ref><ref>{{cite news|title=Grand Central opening: Pictures from Birmingham's newest retail centre|url=https://www.bbc.co.uk/news/uk-england-birmingham-34336809|work=BBC News|location=Birmingham|publisher=BBC English Regions|date=24 September 2015|access-date=26 September 2015|archive-date=24 September 2015|archive-url=https://web.archive.org/web/20150924192458/http://www.bbc.co.uk/news/uk-england-birmingham-34336809|url-status=live}}</ref> The refurbished Pallasades Shopping Centre was renamed Grand Central and included a [[John Lewis (department store)|John Lewis]] department store.<ref>{{cite web |title= Grand Central |url= http://www.newstreetnewstart.co.uk/about-the-development/grand-central.aspx |publisher= New Street: New Start |access-date= 19 May 2013 |archive-url= https://web.archive.org/web/20130525084909/http://www.newstreetnewstart.co.uk/about-the-development/grand-central.aspx |archive-date= 25 May 2013 |url-status= dead |df= dmy-all }}</ref> During heavy winds on 30 December 2015, several roof tiles blew off, landing in the adjacent Station Street, which was therefore closed by the police as a precautionary measure.<ref name="BBC-35200910">{{cite web|url=https://www.bbc.co.uk/news/uk-england-birmingham-35200910|title=Birmingham Grand Central roof tiles blow off in storm - BBC News|date=30 December 2015|work=BBC News|location=Birmingham|publisher=BBC English Regions|access-date=30 December 2015|archive-date=30 December 2015|archive-url=https://web.archive.org/web/20151230212609/http://www.bbc.co.uk/news/uk-england-birmingham-35200910|url-status=live}}</ref>
{{West Midlands Lines|collapse=y}}

==Operations==
Around 80% of train services to Birmingham go through New Street.<ref name=NRhistory/> The other major city-centre stations in Birmingham are {{rws|Birmingham Moor Street}} and {{rws|Birmingham Snow Hill}}.<ref>{{cite web|url=http://www.birmingham-map.com/train-stations|title=Birmingham train stations|access-date=23 April 2020|archive-date=17 February 2020|archive-url=https://web.archive.org/web/20200217203231/http://www.birmingham-map.com/train-stations|url-status=live}}</ref> Outside Birmingham, in [[Solihull]], is {{rws|Birmingham International}}, which serves [[Birmingham Airport]] and the [[National Exhibition Centre]].

===Railway operations===

[[File:Kingfisher ORR Station Flow Image - BHM-rail.png|thumb|upright|Map visualising passenger flow, using 2021/2022 [[Office of the Rail Regulator|ORR]] open data]]

New Street is the hub of the West Midlands rail network, as well as being a major national hub. The station is one of twenty operated and managed by Network Rail.<ref>{{cite web |url=https://www.networkrail.co.uk/communities/passengers/our-stations/ |title=Our stations |date=12 January 2019 |publisher=Network Rail |location=London |access-date=23 April 2020 |archive-date=18 June 2022 |archive-url=https://web.archive.org/web/20220618230112/https://www.networkrail.co.uk/communities/passengers/our-stations/ |url-status=live }}</ref> Network Rail also provides operational staff for the station.

Station staff are provided on all platforms to assist with the safe dispatch of trains. For operational reasons, all trains departing New Street must be dispatched via the use of [[UK railway signalling#Off Indicator|Right Away (RA)]] indicators. They display a signal informing the train driver it is safe to start the train, instead of using more traditional bell or hand signals.

The twelve through platforms are divided into ''a'' and ''b'' ends, with an extra bay platform called 4c between 4b and 5b, with the ''b'' end of the station towards Wolverhampton; this, in effect, allows twice the number of platforms. Longer trains that are too long for one section of the platform occupy the entire length of the platform, such as [[British Rail Class 390|Class 390 Pendolinos]].

Trains departing towards Proof House Junction (''a'' end) can depart from any platform, but there are restrictions on trains departing from the ''b'' end. All platforms can accommodate trains heading towards Wolverhampton; however, due to the platform layout and road bridge supports, only 5–12 can accommodate trains heading towards Five Ways. There are a number of sidings on the station for the stabling of trains; these are between platforms 5/6, 7/8 and 9/10. The bay platforms at either end of platform 12 were removed during the 2015 refurbishment. The sidings in front of New Street signal box have also been removed.

Still in existence, but out of use, is the "Royal Mail tunnel" which connected the "b" end of the station platforms to the former sorting office (now called The Mailbox) alongside Suffolk Street. The tunnel to the former Head Post Office at Victoria Square is bricked up, with the subway between the platforms remaining in use for railway staff. The former baggage subway at the "a" end is now used for railway staff and as a fire exit.

All signalling is controlled by West Midlands Signalling Centre in Saltley,<ref>https://www.networkrailmediacentre.co.uk/news/end-of-an-era-for-birmingham-new-streets-iconic-signal-box</ref> with the former New Street power signal box at the Wolverhampton or ''b'' end of the station; it can be seen at street level on Navigation Street. The station is allocated the [[IATA location identifier]] [http://www.theairdb.com/airport/QQN.html QQN].

====Approach tunnels====
All trains arriving and departing must use one of the several tunnels around the station.<ref name="Nstr18541967"/><ref>{{cite book |title=Railway Track Diagrams 4: Midlands & North West |editor-last=Bridge |editor-first=Mike |isbn=978-0-9549866-7-4 |oclc=880581044 |last1=Yonge |first1=John |last2=Padgett |first2=David |last3=Szwenk |first3=John |edition=3rd |date=August 2013 |orig-year=1990 |publisher=Trackmaps |location=Bradford on Avon |at=map 16 }}</ref>

*Stour Valley Line Tunnel – heads westwards towards Soho Junction & Wolverhampton and passes under the [[National Indoor Arena]]. This tunnel is {{convert|927|yard|m}} long in total, comprising the original New Street North Tunnel {{convert|751|yard|m}} and extension: 'Arena' Tunnel, {{convert|176|yard|m}}. The former was opened in 1852, as part of the [[Stour Valley Line]], and holds two tracks.
*New Street South Tunnel – {{convert|254|yard|m}} long, heading eastbound, passing under the [[Bull Ring Shopping Centre|Bullring]] and {{rws|Birmingham Moor Street}} station, heading towards [[Duddeston railway station|Duddeston]], [[Adderley Park railway station|Adderley Park]], the [[Camp Hill line]] and the [[Cross Country Route|Derby lines]] towards [[Tamworth railway station|Tamworth]]. This tunnel opened in 1854 and originally held two tracks; it was widened in 1896 to hold four tracks, with two double-track parallel bores.
*Gloucester Line Tunnels – a series of four consecutive, separate tunnels heading south-west towards [[Five Ways railway station|Five Ways]]. Heading from New Street, in sequence, the tunnels are named Holliday Street Tunnel, {{convert|307|yard|m}} long; Canal Tunnel, {{convert|225|yard|m}} long, passing under the [[Birmingham Canal Navigations]]; Granville Street Tunnel, {{convert|81|yard|m}} long; and Bath Row Tunnel, {{convert|210|yard|m}} long. These tunnels opened in 1885 as part of the [[Birmingham West Suburban Railway]] and hold two tracks.

===Customer service and ticketing===
Network Rail, as well as operating the station, operate a customer reception located on the main concourse, provide mobility assistance and train dispatch. The booking office and barriers are operated by [[Avanti West Coast]], with customer service or floor walker staff provided by CrossCountry and Network Rail. Avanti West Coast operates a first class lounge and [[Transport for West Midlands|Network West Midlands]] also provides a public transport information point for the station.

The station is a [[penalty fare]] station for [[West Midlands Railway]] and [[London Northwestern Railway]] (West Midlands Trains' [[brand]]s). This scheme is operated both onboard trains and at the automatic ticket barriers at the station. The other train operating companies that use the station do not operate penalty fare schemes.

===Pollution and air quality concerns===
The station is designated as underground. There were extractor fans that removed fumes, but these were removed with the refurbishment of the concourse and shopping centre above the platforms. They were replaced with blowers, as there are still a large number of services operated by diesel trains despite the whole station having been electrified in the 1960s. There have been environmental concerns about the level of pollution, especially [[NOx]], in the station.<ref>{{Cite web|url=https://www.bbc.co.uk/news/live/uk-england-birmingham-45061470?ns_mchannel=social&ns_source=twitter&ns_campaign=bbc_live&ns_linkname=5b6b2a13a081040678934c1c%26%27More%20improvements%27%20needed%20to%20cut%20station%20air%20pollution%26&ns_fee=0#post_5b6b2a13a081040678934c1c|title=BBC item regarding New Street Pollution|date=6 August 2018 |access-date=23 August 2018|archive-date=23 November 2018|archive-url=https://web.archive.org/web/20181123180356/https://www.bbc.co.uk/news/live/uk-england-birmingham-45061470?ns_mchannel=social&ns_source=twitter&ns_campaign=bbc_live&ns_linkname=5b6b2a13a081040678934c1c%26%27More%20improvements%27%20needed%20to%20cut%20station%20air%20pollution%26&ns_fee=0#post_5b6b2a13a081040678934c1c|url-status=live}}</ref>

===Train operating companies===
Since the [[privatisation of British Rail]], there have been thirteen [[train operating company|train companies]] that have regularly called at New Street:
[[Arriva Trains Wales]], [[Avanti West Coast]], [[Central Trains]], [[CrossCountry]], [[First North Western]], [[London Midland]], [[Silverlink]], [[Virgin CrossCountry]], [[Virgin Trains West Coast]], [[Transport for Wales Rail|Transport for Wales]], [[Wales & Borders]], [[Wales & West]] and [[West Midlands Trains]].

Currently Avanti West Coast, CrossCountry, Transport for Wales and West Midlands Trains provide services from New Street:<ref name="Avanti">{{cite web|url=https://www.avantiwestcoast.co.uk/-/media/avanti-timetables/10-dec-2023-1-jun-2024-timetable-book.pdf|title=Scheduled timetable book for 10 December 2023 to 1 June 2024|website=Avanti West Coast}}</ref><ref name="XCMAN">{{cite web|url=https://www.crosscountrytrains.co.uk/media/7351/book1-v3-web-version-1.pdf|title=Train Timetables {{!}} Scotland, North East & Manchester to the South West and South Coast {{!}} Sunday 10 December 2023 – Saturday 01 June 2024|access-date=19 December 2023|publisher=CrossCountry Trains}}</ref><ref>{{cite web|website=CrossCountry Trains|url=https://www.crosscountrytrains.co.uk/media/6812/book-2-may-23-v4-web.pdf|title=Train Timetables {{!}} Stansted, Cambridge, Leicester and Nottingham to Birmingham & Cardiff {{!}} Sunday 21 May - Saturday 9 December 2023|access-date=18 May 2023|archive-date=13 May 2023|archive-url=https://web.archive.org/web/20230513202836/https://www.crosscountrytrains.co.uk/media/6812/book-2-may-23-v4-web.pdf|url-status=live}}</ref><ref>{{cite web|url=https://www.westmidlandsrailway.co.uk/travel-information/journey-planning/timetables?station=Birmingham%20New%20Street&crs=BHM|title=Train Timetables and Schedules {{!}} Birmingham New Street|website=West Midlands Railway|access-date=18 May 2023|archive-date=18 May 2023|archive-url=https://web.archive.org/web/20230518145154/https://www.westmidlandsrailway.co.uk/travel-information/journey-planning/timetables?station=Birmingham%20New%20Street&crs=BHM|url-status=live}}</ref><ref>{{cite web|url=https://www.londonnorthwesternrailway.co.uk/times?station=Birmingham%20New%20Street&crs=BHM|title=Train Timetables and Schedules {{!}} Birmingham New Street|website=London Northwestern Railway|access-date=18 May 2023|archive-date=18 May 2023|archive-url=https://web.archive.org/web/20230518145154/https://www.londonnorthwesternrailway.co.uk/times?station=Birmingham%20New%20Street&crs=BHM|url-status=live}}</ref><ref>{{cite web|url=https://tfw.wales/sites/default/files/2023-05/2%20Birmingham%20-%20Shrewsbury%20-%20Chester%20-%20May%202023.pdf|title=Train Times {{!}} 21 May - 9 September 2023 {{!}} Birmingham-Shrewsbury-Chester|website=Transport for Wales Rail|access-date=18 May 2023|archive-date=1 June 2023|archive-url=https://web.archive.org/web/20230601005419/https://tfw.wales/sites/default/files/2023-05/2%20Birmingham%20-%20Shrewsbury%20-%20Chester%20-%20May%202023.pdf|url-status=live}}</ref><ref>{{cite web|url=https://tfw.wales/sites/default/files/2023-05/1%20Cambrian%20-%20May%202023.pdf|title=Cambrian {{!}} Train Times {{!}} 21 May - 9 September 2023 {{!}} Birmingham-Shrewsbury-Aberystwyth-Pwllheli|website=Transport for Wales Rail|access-date=18 May 2023|archive-date=1 June 2023|archive-url=https://web.archive.org/web/20230601022238/https://tfw.wales/sites/default/files/2023-05/1%20Cambrian%20-%20May%202023.pdf|url-status=live}}</ref>
[[Chiltern Railways]] have occasionally used New Street during engineering works.

West Midlands Trains operates a traincrew depot at the station and stables some trains overnight around the station. For the most part, they use [[Soho TMD]] for electric traction units, with its non-electric units kept at [[Tyseley TMD]] to the south-east of Birmingham.

CrossCountry also operates a traincrew depot at the station; it uses Tyseley TMD for the [[British Rail Class 170|Class 170]] units and its Voyagers are based at [[Central Rivers TMD]].

==Train services==
[[File:Birmingham & West Mids Passenger Railway Map.JPG|thumb|Map of passenger railways in the Birmingham & West Midlands area]]
The basic Monday to Saturday off-peak service in trains per hour (tph) is as follows:

[[Avanti West Coast]]
* 2 tph to {{rws|Euston||London Euston}}, all trains calling at {{rws|Birmingham International}} and {{rws|Coventry}}, of which 1 tph call additionally at {{rws|Rugby}}, {{rws|Milton Keynes Central}} and {{rws|Watford Junction}}
* 1 tph to {{rws|Preston}} via {{stn|Wolverhampton}}, {{rws|Stafford}} and {{rws|Crewe}}, with services alternating between extending towards {{rws|Blackpool North}} (2 tpd), {{rws|Edinburgh Waverley}} (1 tp2h) and {{rws|Glasgow Central}} (5 tpd)
* 1 tpd to {{rws|Shrewsbury}} via Wolverhampton and {{rws|Telford Central}}

[[CrossCountry]]
* 2 tph to {{stn|Manchester Piccadilly}} via {{stn|Wolverhampton}}, {{stnlnk|Stafford}} and {{stnlnk|Stoke-on-Trent}}
* 2 tph to {{stnlink|Bristol Temple Meads}}, with 1tph continuing on to {{stnlink|Plymouth}} and 2tpd continuing to each of {{rws|Penzance}} and {{rws|Paignton}}
* 2 tph to {{stn|Nottingham}} via {{stnlink|Derby}}
* 1 tph to {{stnlink|Bournemouth}} via {{stnlnk|Oxford}}, {{rws|Reading}} and {{rws|Southampton Central}}
* 2 tph to {{rws|Leicester}} via {{rws|Nuneaton}}, of which 1 tph continues to {{rws|Cambridge}} via {{rws|Peterborough}}, of which 1 tp2h continues to {{rws|Stansted Airport}}
* 1 tph to {{stnlink|Cardiff Central}} via {{rws|Cheltenham Spa}}, {{rws|Gloucester}} and {{rws|Newport}}.
* 1 tph to {{rws|Edinburgh Waverley}} via {{stnlink|Leeds}} and {{rws|Newcastle}}, of which 1tpd continues to each of {{stnlink|Glasgow Central}} and {{stnlink|Aberdeen}} via {{rws|Dundee}}

[[West Midlands Trains|West Midlands Railway]]
* 2 tph to {{stnlink|Bromsgrove}}
* 2 tph to {{stnlink|Redditch}}
* 2 tph to {{stnlink|Four Oaks}}
* 2 tph to {{stnlink|Lichfield Trent Valley}} via Four Oaks
* 2 tph to {{stn|Wolverhampton}}
* 2 tph to {{stnlink|Walsall}}
* 2 tph to {{stnlink|Rugeley Trent Valley}} via Walsall
* 2 tph to {{stnlink|Birmingham International}}
* 1 tph to {{stnlink|Hereford}} via {{rws|Bromsgrove}} & {{stnlink|Worcester Foregate Street}}
* 1 tph to {{stnlink|Shrewsbury}} via {{stn|Wolverhampton}} and {{rws|Telford Central}}

[[West Midlands Trains|London Northwestern Railway]]

* 2 tph to {{rws|Euston||London Euston}} via {{stnlink|Coventry}} & {{stnlink|Northampton}}
* 1 tph to {{stnlink|Liverpool Lime Street}} via {{rws|Wolverhampton}} and {{stnlink|Crewe}}, 2 tph on Saturdays

[[Transport for Wales Rail|Transport for Wales]]
* 1 tph to {{Stnlink|Birmingham International}}
* 1 tph to {{Stnlink|Shrewsbury}}, continuing alternately to {{rws|Chester}} and {{Stnlink|Holyhead}}, or {{Stnlink|Aberystwyth}}/{{Stnlink|Pwllheli}}

COVID-19 travel restrictions introduced in 2020 resulted in a reduction in normal service patterns. For example, the Cross-City line is reduced from 6 to 4 trains per hour, with the 2 services to/from Lichfield City removed.


==Services==
{{rail start}}
{{rail start}}
{{rail line|previous=Terminus|next=[[Wolverhampton railway station|Wolverhampton]]|route=[[Arriva Trains Wales]]<br><small>[[Cambrian Line]]|col=30c5b8}}
{{rail line|previous={{rws|Birmingham International}}|next={{rws|Sandwell & Dudley}}|route=[[Transport for Wales Rail|Transport for Wales]]<br><small>[[Wolverhampton–Shrewsbury line|Birmingham – Wales]]</small>|col={{KAW colour}}}}
{{rail line one to two|previous=Terminus|next1=[[Water Orton railway station|Water Orton]] or<br>[[Coleshill Parkway railway station|Coleshill Parkway]]|next2=[[Coleshill Parkway railway station|Coleshill Parkway]]|route1=[[CrossCountry]]<br><small>[[Birmingham to Peterborough Line|Birmingham - Leicester]]|route2=[[CrossCountry]]<br><small>[[Birmingham to Peterborough Line|Birmingham - Stansted Airport]]|col=C80815}}
{{rail line two to one|previous1={{rws|Birmingham International}}|previous2={{rws|Cheltenham Spa}}|next={{stn|Wolverhampton}}|route1=[[CrossCountry]]<br /><small>[[Cross Country Route|Bournemouth Manchester]]</small>|route2=[[CrossCountry]]<br /><small>[[Cross Country Route|Bristol Manchester]]</small>|col={{XC colour}}}}
{{rail line two to one|previous1=[[Birmingham International railway station|Birmingham<br>International]]|previous2=[[Cheltenham Spa railway station|Cheltenham Spa]]|next=[[Wolverhampton railway station|Wolverhampton]]|route1=[[CrossCountry]]<br><small>[[Cross-Country Route|Bournemouth - Edinburgh]]|route2=[[CrossCountry]]<br><small>Bristol - Manchester|col=C80815}}
{{rail line|previous={{rws|Leamington Spa}}|next={{rws|Derby}}|route=[[CrossCountry]]<br /><small>[[Cross Country Route|Reading Newcastle]]</small> |col={{XC colour}}}}
{{rail line|previous=[[Solihull railway station|Solihull]] <br> or <br> [[Leamington Spa railway station|Leamington Spa]]|next=[[Derby railway station|Derby]]|route=[[CrossCountry]]<br><small>Brighton - Manchester Piccadilly|col=C80815}}
{{rail line|previous={{rws|Cheltenham Spa}}|next={{rws|Tamworth}} or<br />{{rws|Burton-on-Trent}}|route=[[CrossCountry]]<br /><small>[[Cross Country Route|Plymouth – Edinburgh]]</small>|col={{XC colour}}}}
{{rail line|previous=[[Cheltenham Spa railway station|Cheltenham Spa]]|route=[[CrossCountry]]<br><small>Cardiff - Nottingham|next=[[Water Orton railway station|Water Orton]]|col=C80815}}
{{rail line|previous={{rws|University|England}}<br />or ''Terminus''|route=[[CrossCountry]]<br /><small>[[Cross Country Route|Cardiff – Birmingham – Nottingham]]</small>|next={{rws|Wilnecote}}<br />or {{rws|Tamworth}} |col={{XC colour}}}}
{{rail line|previous=[[Cheltenham Spa railway station|Cheltenham Spa]]|next=[[Tamworth railway station|Tamworth]]|route=[[CrossCountry]]<br><small>[[Cross-Country Route|Plymouth - Edinburgh]]|col=C80815}}
{{rail line|next={{rws|Water Orton}} or<br />{{rws|Coleshill Parkway}}|route=[[CrossCountry]]<br /><small>[[Cross Country Route|Birmingham Leicester – Stansted Airport]]</small>|col={{XC colour}} }}
{{rail line one to two|previous=Terminus|next1=[[University (Birmingham) railway station|University]]|next2=[[Five Ways railway station|Five Ways]]|route1=[[London Midland]]<br><small>Birmingham - Gloucester (Limited Service)|route2=[[London Midland]]<br><small>Birmingham - Hereford|col=76B41F}}
{{rail line|previous={{rws|University|England}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[Birmingham to Worcester via Bromsgrove line|Hereford – Birmingham]]</small>|col={{WMT colour}} }}
{{rail line|previous={{rws|Smethwick Galton Bridge}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[Wolverhampton–Shrewsbury line|Shrewsbury – Birmingham]]</small>|col={{WMT colour}} }}
{{rail line two to one|previous1=[[Five Ways railway station|Five Ways]]|previous2=Terminus|next=[[Duddeston railway station|Duddeston]]|route1=[[London Midland]]<br><small>[[Cross-City Line]]|route2=[[London Midland]]<br><small>[[Walsall Line]]|col=76B41F}}
{{rail line|previous=[[Adderley Park railway station|Adderley Park]]|next=[[Smethwick Rolfe Street railway station|Smethwick Rolfe<br> Street]]|route=[[London Midland]]<br><small>[[Rugby-Birmingham-Stafford Line]]|col=76B41F}}
{{rail line|previous= ''Terminus'', {{rws|Aston}} or<br />{{rws|Duddeston}}|next={{rws|Five Ways}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[Cross-City Line]]</small> |col={{WMT colour}} }}
{{rail line|previous=Terminus|next=[[Wolverhampton railway station|Wolverhampton]]|route=[[Virgin Trains]]<br><small>[[West Coast Main Line]]|col=ff0000}}
{{rail line|previous={{rws|Duddeston}}|next={{rws|Smethwick Rolfe Street}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[Chase Line|Walsall Aston – Birmingham – Wolverhampton]]</small>|col={{WMT colour}} }}
{{rail line one to two|previous=[[Birmingham International railway station|Birmingham<br> International]]|next1=Terminus|next2=[[Sandwell and Dudley railway station|Sandwell and<br> Dudley]]|route1=[[Virgin Trains]]<br><small>[[West Coast Main Line]]
{{rail line|previous={{rws|Birmingham International}} or {{rws|Adderley Park}}|next={{rws|Tame Bridge Parkway}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[Chase Line|Birmingham Walsall – Rugeley]]</small>|col={{WMT colour}} }}
|route2=[[Virgin Trains]]<br><small>[[West Coast Main Line]]|col=ff0000}}
{{rail line|previous={{rws|Adderley Park}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[West Coast Main Line|Birmingham International – Birmingham New Street]]</small>|col={{WMT colour}} }}
{{rail line|previous={{rws|Moseley Village}}|route=[[West Midlands Trains|West Midlands Railway]]<br /><small>[[Camp Hill line]]</small>|col={{WMT colour}} }}
{{end}}
{{rail line|next={{rws|Smethwick Galton Bridge}}|route=[[London Northwestern Railway]]<br /><small>[[West Coast Main Line|Birmingham – Liverpool]]</small> |col={{LNW colour}} }}
{{rail line|previous={{rws|Marston Green}}<br />or {{rws|Birmingham International}}|route=[[London Northwestern Railway]]<br /><small>[[West Coast Main Line|London – Birmingham]]</small> |col={{LNW colour}} }}
{{rail line|previous={{rws|Birmingham International}}|next=''Terminus'', {{rws|Sandwell & Dudley}} or<br />{{stn|Wolverhampton}}|route=[[Avanti West Coast]]<br /><small>[[West Coast Main Line|London – Birmingham – North West & Scotland]]</small><br /><small>[[Wolverhampton–Shrewsbury line|London – Shrewsbury]]</small>|col={{AWC colour}} }}
{{Historical Rail Insert}}
{{rail line one to two|previous={{stnlnk|Monument Lane}}|next1={{stnlnk|Duddeston}}|route1=[[London and North Western Railway]]<br><small>[[Stour Valley Line]]</small>|col={{LNWR colour}}|next2={{stnlnk|Adderley Park}}|route2=[[London and North Western Railway]]<br><small>[[Rugby–Birmingham–Stafford line]]</small>}}
{{rail line|previous=|next={{stnlnk|Saltley}}|route=[[London and North Western Railway]]<br><small>[[Birmingham–Peterborough line]]</small>|col={{LNWR colour}}}}
{{rail line|previous={{stnlnk|Five Ways}}|next=|route=[[Midland Railway]]<br><small>[[Birmingham West Suburban Railway]]</small>|col={{MR colour}}}}
{{rail line|previous={{stnlnk|Camp Hill}}|route=[[Midland Railway]]<br><small>[[Camp Hill line]]</small>|col={{MR colour}}}}
{{s-end}}

==Transport links==
===West Midlands Metro===
[[File:Two trams in Stephenson Street, geograph-5012475-by-John-Sutton.jpg|thumb|Two [[CAF Urbos#CAF Urbos 3|CAF Urbos 3]] trams at [[Grand Central tram stop]], the one on the left arriving, and the one on the right about to depart for Wolverhampton.]]
New Street is served by the [[West Midlands Metro]] [[tram]] system from the adjacent [[Grand Central tram stop]] outside the station's main entrance on Stephenson Street. This opened on 30 May 2016, when the city centre extension of the Metro came into operation. The stop was temporarily, before extension to Broad Street, a terminus of [[Midland Metro|West Midlands Metro Line One]], and provides a link to [[Birmingham Snow Hill railway station|Snow Hill station]] and onwards to [[Wolverhampton St George's tram stop|Wolverhampton]].<ref name="bmailMMtrams">{{cite news |title=WATCH: Midland Metro trams head to Birmingham New Street for first time |url=http://www.birminghammail.co.uk/news/midlands-news/watch-midland-metro-trams-head-11401867 |newspaper=The Birmingham Mail |publisher=Reach plc |location=Birmingham |last=Brown |first=Graeme |access-date=30 May 2016 |date=30 May 2016 |archive-date=30 May 2016 |archive-url=https://web.archive.org/web/20160530095133/http://www.birminghammail.co.uk/news/midlands-news/watch-midland-metro-trams-head-11401867 |url-status=live }}</ref>

Initially, Grand Central was planned to act as the terminus of the city centre extension. However, it was later decided that further extension would take place towards [[Centenary Square]] and later to [[Edgbaston]], this extension opened in mid 2022.<ref name=BPosttram>{{cite news |url=http://www.birminghammail.net/news/top-stories/2012/02/16/128m-birmingham-midland-metro-extension-from-snow-hill-station-to-new-street-station-set-to-create-1-300-jobs-gets-go-ahead-97319-30343973/ |title=£128m Birmingham Midland Metro extension from Snow Hill Station to New Street Station set to create 1,300 jobs gets go-ahead |first=Jonathan |last=Walker |newspaper=The Birmingham Mail|publisher=Reach plc|location=Birmingham |date=16 February 2012 |access-date=12 February 2013 |url-status=dead |archive-url=https://archive.today/20120803214416/http://www.birminghammail.net/news/top-stories/2012/02/16/128m-birmingham-midland-metro-extension-from-snow-hill-station-to-new-street-station-set-to-create-1-300-jobs-gets-go-ahead-97319-30343973/ |archive-date=3 August 2012 |df=dmy-all }}</ref><ref>{{cite web |title=Birmingham City Centre Extension and Fleet Replacement |url=http://www.centro.org.uk/metro/CityCentreExtension.aspx |publisher=Centro |access-date=12 February 2013 |url-status=dead |archive-url=https://web.archive.org/web/20130301092209/http://www.centro.org.uk/metro/CityCentreExtension.aspx |archive-date=1 March 2013 |df=dmy }}</ref>

===Links to Moor Street and Snow Hill stations===
New Street station is {{convert|600|metres|yards|order=flip}} away from {{rws|Birmingham Moor Street}};<ref name=statplan /> the city's second busiest railway station.<ref name="statplan">{{cite web |title=Birmingham New Street Station Map |url=http://www.nationalrail.co.uk/stations-and-destinations/stations-made-easy/birmingham-new-street-station-plan |publisher=National Rail |access-date=13 April 2017 |archive-date=14 April 2017 |archive-url=https://web.archive.org/web/20170414162209/http://www.nationalrail.co.uk/stations-and-destinations/stations-made-easy/birmingham-new-street-station-plan |url-status=live}}</ref> There is a signposted route for passengers travelling between New Street and Moor Street stations which involves a short walk through a bus tunnel under the [[Bull Ring, Birmingham|Bullring]] [[shopping centre]]. Although the railway lines into New Street pass directly underneath Moor Street station, there is no rail connection. In 2013 a new direct walkway was opened between the two stations.<ref>{{cite press release |title=The first half of the new concourse at Birmingham New Street station will open on 28 April 2013 |url=http://www.networkrail.co.uk/news/2013/mar/The-first-half-of-the-new-concourse-at-Birmingham-New-Street-station-will-open-on-28-April-2013/ |publisher=Network Rail |location=London |access-date=2 November 2013 |archive-url=https://web.archive.org/web/20130622012036/http://www.networkrail.co.uk/news/2013/mar/The-first-half-of-the-new-concourse-at-Birmingham-New-Street-station-will-open-on-28-April-2013/ |archive-date=22 June 2013 |url-status=dead}}</ref> [[Birmingham Snow Hill railway station|Birmingham Snow Hill station]] is {{convert|1000|m|yards|order=flip}} away;<ref name="statplan"/> it is either a ten-minute walk away to the north, or can be reached via a short tram ride on the West Midlands Metro.<ref>{{cite web |title=Walkit.com - Birmingham New Street to Birmingham Snow Hill |url=http://walkit.com/walk/?city=birmingham&from=new+street+station&fuid=3287109_3794931&to=snow+hill+station&tuid=3072877_3485766&rta=new&direct=0|website=Walkit.com |access-date=4 December 2014 |archive-date=10 December 2014 |archive-url=https://web.archive.org/web/20141210061518/http://walkit.com/walk/?city=birmingham&from=new+street+station&fuid=3287109_3794931&to=snow+hill+station&tuid=3072877_3485766&rta=new&direct=0 |url-status=live}}</ref>

==Accidents and incidents==

* On 7 November 1850, the engine of a goods train which was leaving the station was derailed by an explosion caused by leaking gas from a gas-lighting main, which came into contact with its firebox. There were no casualties, but the abutment of the viaduct on which the explosion occurred was destroyed by the blast.<ref>{{cite web |author1=Capt. R. M. Laffan (RE) |title= London and North Western Railway Accident Report |date=29 November 1850 |publisher=Board of Trade |pages=38–42 |url=https://www.railwaysarchive.co.uk/documents/BoT_Birmingham1850.pdf}}</ref>
* On 18 April 1877, the south tunnel was blocked by an overturned locomotive.<ref>{{cite Q|Q66438509|page=266}}</ref>
* On 26 November 1921, a serious accident occurred on the Midland half of New Street station, when an express from Bristol crashed into the rear of a stationary train to Derby, which was standing at platform four and had been delayed due to engine trouble. The collision caused the guards van of the Derby train to [[telescoping (railway)|telescope]] with the rear coach. Three people were killed, and twenty four injured. The later inquest ruled that the express had overrun the danger signal due to driver error, and the misty conditions had made the rails moist, leading to wheelslip when the driver applied the brakes.<ref>{{cite web |title=1921 accident report |url=http://www.railwaysarchive.co.uk/documents/MoT_BirminghamNewStreet1921.pdf |publisher=Railways Archive |access-date=10 December 2016 |archive-date=19 May 2017 |archive-url=https://web.archive.org/web/20170519041128/http://www.railwaysarchive.co.uk/documents/MoT_BirminghamNewStreet1921.pdf|url-status=live}}</ref>


==See also==
==See also==
*[[Birmingham Snow Hill station]]
*[[Birmingham International railway station]]
*[[Birmingham Moor Street railway station]]
*[[Transport in Birmingham]]
*[[West Midlands Passenger Transport Executive]]


* [[Transport in Birmingham]]
==Further reading==
* [[Transport for West Midlands]]
* ''A History of Birmingham'', Chris Upton, 1997, ISBN 0-85033-870-0.
* [[Commuter rail in the United Kingdom]]
* ''Birmingham New Street. The Story of a Great Station Including Curzon Street. 1 Background and Beginnings. The Years up to 1860''. By Richard Foster. [[Wild Swan Publications]] Limited (1990) ISBN 0-906867-78-9
* ''Birmingham New Street. The Story of a Great Station Including Curzon Street. 2 Expansion and Improvement. 1860 to 1923''. By Richard Foster. Wild Swan Publications Limited (1990) ISBN 0-906867-79-7
* ''Birmingham New Street. The Story of a Great Station Including Curzon Street. 3 LMS Days. 1923-1947'' By Richard Foster. Wild Swan Publications Limited (1997) ISBN 1-874103-37-2
* ''Birmingham New Street. The Story of a Great Station Including Curzon Street 4 British Railways. The First 15 Years''. By Richard Foster. Wild Swan Publications Limited (Publication awaited).
* Smith, Donald J. (1984).''New Street Remembered: The story of Birmingham's New Street Station 1854-1967 In words and pictures''. Birmingham: Barbryn Press Ltd. ISBN 0-906160-05-7.


==References==
==References==
{{Reflist|2}}
{{Reflist|2}}

==Further reading==
* {{cite book |title = Birmingham New Street. The Story of a Great Station Including Curzon Street. 1 Background and Beginnings. The Years up to 1860 |first = Richard |last = Foster |publisher = Wild Swan Publications |year = 1990 |isbn = 0-906867-78-9}}
* {{cite book |title = Birmingham New Street. The Story of a Great Station Including Curzon Street. 2 Expansion and Improvement. 1860 to 1923 |first = Richard |last = Foster |publisher = Wild Swan Publications |year = 1990 |isbn = 0-906867-79-7}}
* {{cite book |title = Birmingham New Street. The Story of a Great Station Including Curzon Street. 3 LMS Days. 1923-1947 |first = Richard |last = Foster |publisher = Wild Swan Publications |year = 1997 |isbn = 1-874103-37-2}}
* {{cite book |title = Birmingham New Street. The Story of a Great Station Including Curzon Street. 4 British Railways. The First 15 Years |first = Richard |last = Foster |publisher = Wild Swan Publications |date = |version=Not yet published}}
* {{cite book |title = Transforming Birmingham New Street |first = Richard |last = Kirkman |publisher = Lily Publications Ltd. (UK) |year = 2015 |isbn = 9781907945915 |oclc = 927826418}}
* {{cite book |title = Birmingham New Street Station Through Time |first = Mark |last = Norton |publisher = Amberley |year = 2013 |isbn = 978-1-4456-1095-5}}
* {{cite book |title = New Street Remembered: The story of Birmingham's New Street Station 1854-1967 in words and pictures |first = Donald J. |last = Smith |publisher = Barbryn Press |year = 1984 |isbn = 0-906160-05-7}}
* {{cite book |title = A History of Birmingham |first = Chris |last = Upton |publisher = Phillimore |year = 1997 |isbn = 0-85033-870-0}}


==External links==
==External links==
{{commonscat|Birmingham New Street railway station}}
{{commons category|Birmingham New Street railway station}}
*{{stn art lnk|BHM|B47UL}}
*[http://www.newstreetnewstart.co.uk/ New Street - New Start]
*[https://web.archive.org/web/20080921040045/http://www.newstreetnewstart.co.uk/ New Street - New Start]
*[http://www.warwickshirerailways.com/index.htm Warwickshire's Railways] the history of the county's railways from 1838 to 1968
*[http://www.warwickshirerailways.com/lms/bhamnewstreet.htm Birmingham New Street, on Warwickshire Railways] Photographs and information on the Victorian Station.
*[http://www.british-history.ac.uk/mapsheet.asp?sheetid=10098&ox=1444&oy=1890&zm=1&czm=1&x=363&y=220 1890 Ordnance Survey map of the station]
*[http://www.british-history.ac.uk/mapsheet.asp?sheetid=10098&ox=1444&oy=1890&zm=1&czm=1&x=363&y=220 1890 Ordnance Survey map of the station]
*[http://www.railaroundbirmingham.co.uk/Stations/new_street.php Rail Around Birmingham and the West Midlands: Birmingham New Street station]
*[http://www.railaroundbirmingham.co.uk/Stations/new_street.php Rail Around Birmingham and the West Midlands: Birmingham New Street station]
*[http://www.p4newstreet.com Building a model of Birmingham New Street station]

*[http://vimeo.com/64896946# 1967 ATV report on station rebuilding and opening]
{{West Midlands railway stations|main}}
*[https://www.youtube.com/watch?v=q0QLsMEhCSY 1994 video of Don's Miniature New Street]


{{BirminghamBuildings}}
{{BirminghamBuildings}}
{{Major UK railway stations}}
{{Major railway stations in Britain}}
{{West Midlands railway stations|open}}
{{Railway stations served by Avanti West Coast}}
{{Railway stations served by Transport for Wales}}
{{Railway stations served by West Midlands Trains}}
{{Railway stations served by CrossCountry}}


[[Category:Railway stations opened in 1854]]
[[Category:Former London and North Western Railway stations]]
[[Category:Railway stations in Birmingham]]
[[Category:Former Midland Railway stations]]
[[Category:Network Rail managed stations]]
[[Category:Network Rail managed stations]]
[[Category:Railway stations served by Arriva Trains Wales]]
[[Category:Transit centers in the United Kingdom]]
[[Category:Railway stations in Birmingham, West Midlands]]
[[Category:Railway stations in Great Britain opened in 1854]]
[[Category:Railway stations served by CrossCountry]]
[[Category:Railway stations served by CrossCountry]]
[[Category:Railway stations served by London Midland]]
[[Category:Railway stations served by Transport for Wales Rail]]
[[Category:Railway stations served by Virgin Trains]]
[[Category:Railway stations served by Avanti West Coast]]
[[Category:IATA-indexed railway stations]]
[[Category:Railway stations served by West Midlands Trains]]
[[Category:1854 establishments in England]]

[[Category:DfT Category A stations]]
[[cy:Gorsaf New Street Birmingham]]
[[Category:Stations on the West Coast Main Line]]
[[de:Bahnhof Birmingham New Street]]
[[lt:Birmingham New Street geležinkelio stotis]]
[[nl:Station Birmingham New Street]]
[[ja:バーミンガム・ニューストリート駅]]
[[pl:Birmingham New Street]]

Latest revision as of 21:18, 19 May 2024

Birmingham New Street
National Rail Midland Metro
The east end of the station, with the newly rebuilt and refurbished building which opened in 2015.
General information
LocationBirmingham, West Midlands
England
Coordinates52°28′40″N 1°53′56″W / 52.47777°N 1.89885°W / 52.47777; -1.89885
Grid referenceSP069866
Managed byNetwork Rail
Transit authorityTransport for West Midlands[1]
Platforms12
Other information
Station codeBHM
Fare zone1
ClassificationDfT category A
History
Original companyLondon & North Western Railway
Key dates
1 June 1854First opened
8 February 1885Extension opened
1964–1967Rebuilt
2010–2015Redeveloped
Passengers
2018/19Increase 47.926 million
 Interchange Increase 7.074 million
2019/20Decrease 46.511 million
 Interchange Decrease 6.994 million
2020/21Decrease 7.351 million
 Interchange Decrease 1.024 million
2021/22Increase 22.683 million
 Interchange Increase 3.509 million
2022/23Increase 30.726 million
 Interchange Increase 4.328 million
Location
Map
Notes
Passenger statistics from the Office of Rail and Road

Birmingham New Street, also known as New Street station, is the largest and busiest of the three main railway stations in Birmingham city centre, England, and a central hub of the British railway system. It is a major destination for Avanti West Coast services from London Euston, Preston, Glasgow Central and Edinburgh Waverley and West Midlands Trains services from Liverpool Lime Street and London Euston both via the West Coast Main Line. The CrossCountry network centres on New Street, as well as local and suburban services within the West Midlands; these include those on the Cross-City Line between Lichfield Trent Valley, Redditch and Bromsgrove, and the Chase Line to Walsall and Rugeley Trent Valley. The three-letter station code is BHM.[2]

The station is named after New Street, which runs parallel to the station, although the station has never had a direct entrance from New Street except via the Grand Central shopping centre. Historically, the main entrance to the station was on Stephenson Street, just off New Street. As of 2022, the station has entrances on Stephenson Street, Smallbrook Queensway, Hill Street and Navigation Street.

New Street is the eleventh busiest railway station in the UK and the busiest outside London, with 30.7 million passenger entries and exits between April 2022 and March 2023. It is also the busiest interchange station outside London, with over 4 million passengers changing trains at the station annually. In 2018, New Street had a passenger satisfaction rating of 92%, the third highest in the UK.[3]

The original New Street station opened in 1854. At the time of its construction, the station had the largest single-span arched roof in the world.[4] In the 1960s, the station was completely rebuilt. An enclosed station, with buildings over most of its span and passenger numbers more than twice those it was designed for, the replacement was not popular with its users. A £550m redevelopment of the station named Gateway Plus opened in September 2015; it includes a new concourse, a new exterior facade and a new entrance on Stephenson Street.[5]

History[edit]

The first railway stations[edit]

1839 map, showing the warren of streets lost to the new station, including Peck Lane, New Inkleys and Dudley Street (note that North is not at the top of the map)

New Street station was built in central Birmingham by the London and North Western Railway (LNWR) between 1846 and 1854, on the site of several streets in a marshy area known as "The Froggery"; it replaced several earlier rail termini on the outskirts of the centre, most notably Curzon Street, which had opened in 1838 and was no longer adequate for the level of traffic.[6] Samuel Carter, solicitor to both LNWR and the Midland Railway, managed the conveyancing.

The LNWR originally shared the station with the Midland Railway; however, in 1885, the Midland Railway opened its own extension alongside the original station for the exclusive use of its trains, effectively creating two stations side by side. The two companies' stations were separated by a central roadway, Queens Drive. [6] Traffic grew steadily and, by 1900, New Street had an average of 40 trains an hour departing and arriving, rising to 53 trains in the peak hours.[7]

Early 20th century photo taken from the west, showing the LNWR station (left) and the Midland station (right) with the Queens Drive between them

Original LNWR station[edit]

London and Birmingham Railway (New Street Station) Act 1846
Act of Parliament
Long titleAn Act for making a Railway from the London and Birmingham Railway to or near to Navigation Street within the Borough of Birmingham.
Citation9 & 10 Vict. c. ccclix
Dates
Royal assent7 August 1846
Text of statute as originally enacted
Birmingham New Street station as pictured in the Illustrated London News on 3 June 1854

In 1846, the LNWR had obtained an act of Parliament (9 & 10 Vict. c. ccclix) to extend their line into the centre of Birmingham, which involved the acquisition of some 1.2 hectares (3 acres) of land and the demolition of around 70 houses in Peck Lane, The Froggery, Queen Street and Colmore Street.[8] The Countess of Huntingdon's Connexion chapel, on the corner of Peck Lane and Dudley Street, which had only been built six years before,[9] was also demolished.[10] The station was formally opened on 1 June 1854,[11] although the uncompleted station had already been in use for two years as a terminus for trains from the Stour Valley Line, which entered the station from the Wolverhampton direction. On the formal opening day, the LNWR's Curzon Street station was closed to regular passenger services and trains from the London direction started using New Street.[6]

The station was constructed by Messrs. Fox, Henderson & Co. and designed by Edward Alfred Cowper of that firm, who had previously worked on the design of the Crystal Palace. When completed, New Street had the largest arched single-span iron and glass roof in the world, spanning a width of 211 feet (64 m) and being 840 ft (256 m) long.[6][11] It held this title for 14 years until St Pancras station opened in 1868. It was originally intended to have three spans, supported by columns; however, it was soon realised that the supporting columns would severely restrict the workings of the railway. Cowper's single-span design, was therefore adopted, even though it was some 62 feet (19 metres) wider than the widest roof span at that time.[12][13] George Gilbert Scott praised Cowper's roof at New Street, stating "An iron roof in its most normal condition is too spider-like a structure to be handsome, but with a very little attention this defect is obviated. The most wonderful specimen, probably, is that at the great Birmingham Station…"[14] When first opened, New Street was described as the "Grand Central Station at Birmingham" by Richard Foster.[15]

The internal layout of tracks and platforms was designed by Robert Stephenson and his assistants; the station contained a total of nine platforms, comprising four through and five bay platforms.[6] The main entrance building on Stephenson Street incorporated Queens Hotel, designed by John William Livock, which was opened on the same day. It was built in an Italianate style and was originally provided with 60 rooms. The hotel was expanded several times over the years and reached its final form in 1917, with the addition of a new west wing.[11][16] The scale of the station at this time was documented in the station's entry in the 1863 edition of Bradshaw's Guide:[17]

The interior of this station deserves attention from its magnitude. The semicircular roof is 1,110 feet long, 205 feet wide and 80 feet high, composed of iron and glass, without the slightest support except that afforded by the pillars on either side. If the reader notices the turmoil and bustle created by the excitement of the arrival and departure of trains, the trampling of crowds of passengers, the transport of luggage, the ringing of bells and the noise of two or three hundred porters and workmen, he will retain a recollection of the extraordinary scene witnessed daily at Birmingham Central Railway Station.

The roof of the original station was strengthened with additional steel tie bars during 1906–07, as a precaution following the collapse of a similar roof which killed six people at Charing Cross station in 1905.[18]

Midland Railway extension[edit]

Midland Railway's extension of New Street station, in 1885

Midland Railway trains that had used Curzon Street began to use New Street from 1854; however, its use by the Midland Railway was limited by the fact that those trains going between Derby and Bristol would have to reverse, so many trains bypassed New Street and ran through Camp Hill. This was remedied in 1885, when a new link to the south, the Birmingham West Suburban Railway, was extended into New Street, which allowed through trains to and from the south-west to run via New Street without reversing.[19]

Aerial view of New Street from the early 20th century, showing the LNWR station (top) and the Midland station (bottom) side by side, with Queens Drive between them

To cope with the increase in traffic that this would bring, the station required an extension, the construction of which began in 1881. A number of buildings, mostly along Dudley Street, were demolished to make room for it, including a number of cottages, some business premises and a small church.[6] Built immediately to the south of the original station, the extension contained four through platforms and one bay.[20] It consisted of a trainshed with a glass and steel roof comprising two trussed arches, 58 ft (18 m) wide by 620 ft (189 m) long, and 67 ft 6 in (21 m) wide by 600 ft (183 m) long. It was designed by Francis Stevenson, chief engineer to the LNWR.[11] The extension was opened on 8 February 1885.[11] On completion, New Street had nearly doubled in size and became one of the largest stations in Britain, covering an area of over twelve acres (4.9 ha).[16]

In early 1885, the number of daily users of the station was surveyed. On a Thursday, the number was 22,452 and on a Saturday it was 25,334.[21]

Initially, the extension was used by both the LNWR and Midland Railway but, from 1889, it was only used by Midland Railway trains.[22] It was separated from the original LNWR trainshed by Queens Drive, which became a central carriageway, but the two were linked by a footbridge which ran over Queens Drive and across the entire width of both the LNWR and Midland stations.[23] Queens Drive was lost in the 1960s rebuild, but the name was later carried by a new driveway, which served the car park and a tower block, and is the access route for the station's taxis.

On 1 February 1910, the LNWR introduced a "City to City" service between New Street and Broad Street, in the City of London. The service only lasted for five years, before being withdrawn on 22 February 1915, as a result of the First World War.[24]

LMS and British Rail[edit]

Image from 1956 of the station following the removal of the overall roof

In 1923, the LNWR and Midland Railway, with others, were grouped into the London, Midland and Scottish Railway (LMS) by the Railways Act 1921. In 1948, the railways were nationalised and came under the control of British Railways.

During the Second World War, Cowper's roof sustained extensive bomb damage as a result of air raids during the Birmingham Blitz. After the war, the remains of the roof were dismantled after being deemed beyond economic repair. It was replaced with austere canopies over the platforms, made from surplus war materials, which remained in use until the station was rebuilt in the 1960s.[25][26][6]

1960s rebuild[edit]

The station was completely rebuilt in the 1960s, as part of the modernisation programme for the West Coast Main Line. Demolition of the old station and Queens Hotel began in 1964 and was not completed until 1966.[27] The rebuilt New Street station was opened on 6 March 1967 to coincide with the introduction of electric expresses on the West Coast Main Line. It cost £4.5 million to build (equivalent to £103,170,000 in 2023).[28][29]

Approach tracks, platforms and exterior of 1960s New Street from the east, seen in 2010

The new station was designed by Kenneth J. Davies, lead planner for British Rail London Midland Region.[30] Twelve through platforms replaced the eight through and six bay platforms of the previous station.[28] The platforms were covered over by a seven-acre (2.8 ha) concrete deck, supported by 200 columns, upon which the concourse and other buildings were constructed. Escalators, stairs and lifts were provided to reach the platforms from the concourse. The new station had sold its air rights, leading to the construction of the Pallasades Shopping Centre (then known as the Birmingham Shopping Centre) above the station between 1968 and 1970.[16][30][31] The public right of way across the station, which had previously been maintained by the station footbridge, was retained in the new station via a winding route through the shopping centre.[32] The station and the Pallasades were partly integrated with the Bullring Shopping Centre via elevated walkways above Smallbrook Queensway.

Also above the station was a nine-storey office block called Ladywood House,[33] and a multi-storey car park dating from the 1970s. The car park closed in May 2012; it was demolished to provide space for the new concourse and was rebuilt.[34] Stephenson Tower, a 20-storey residential tower block, was built alongside the station between 1965 and 1966.[35] The tower, designed by the City Architect of Birmingham, was demolished in March 2012 as part of the station redevelopment.[36]

In 1987, twelve different horse sculptures by Kevin Atherton, titled Iron Horse, were erected between New Street station and Wolverhampton at a cost of £12,000.[37][38] One stands on platform 7 at New Street.[39]

Due to its enclosed sub-surface platforms, New Street was designated as an underground station by the fire service. In the 1990s, a number of changes had to be made to the station in order to comply with stricter fire regulations, introduced for underground stations as a result of the 1987 King's Cross fire. In 1993, a new enclosed footbridge was opened at the Wolverhampton end of the station, with access to the platforms separate from the main building; this was built primarily as a fire exit, but the new exit from the station into Navigation Street was opened to the public. All wooden fittings were removed from the platforms and new fire doors were also installed at the foot of the stairs and elevators on the platforms.[32]

The concrete constructed design of the 1960s station was widely criticised for being ugly.[40] An enclosed station, with buildings over most of its span and passenger numbers more than twice that for which it was designed,[4] by 2007 it was not popular with its users, having a customer satisfaction rate of only 52%, the joint lowest of any Network Rail major station.[41]

New Street signal box

New Street signal box[edit]

The power signal box at New Street was completed in 1964 on the site of the former turntable, housing the Westpac Geographical Interlocking & Signalmens push button control panel (the largest relay interlocking in the world when installed) and also the Railway Telephone Exchange.[11] It is a brutalist building with corrugated concrete architecture, designed by John Bicknell and Paul Hamilton in collaboration with William Robert Headley, the regional architect for British Railways London Midland Region.[42] The eight-level structure with five main storeys, including track & street levels and cable chamber below track level, is at the side of the tracks connected to Navigation Street. As of 2020, it is a Grade II-listed building.[43][44] Until recently, two small sidings (nos. 2 & 3 Engine Sidings) were located in front of the signal box which were used for stabling electric locomotives in connection with locomotive changes from diesel to electric traction on XC services heading north. As they are no longer needed, these have now been removed in connection with the ongoing resignalling project for the station area. No. 1 Engine Siding was located at the north end, between platforms 4 and 5, and was lengthened some years ago to form platform 4C.

Don's Miniature New Street[edit]

A Sutton Coldfield model railway enthusiast, Don Jones, built a scale model of the entire 1960s station and surrounding buildings including the Rotunda, the old Head Post Office and the signal box, at OO scale; open days were held to raise funds for local charities.[45][46] Private visits were held for Robert Redford and King Hussein of Jordan and locomotive owner Jeremy Hosking visited whilst a pupil at Rugby School.[46]

2010–2015 redevelopment[edit]

In November 2003, the station was voted the second biggest "eyesore" in the UK by readers of Country Life magazine.[47] This is because of the sub-surface nature of the station and the 1960s architecture. In 2007, New Street was voted joint worst station for customer satisfaction with Liverpool Lime Street and East Croydon, with only 52% satisfied; the national average was 60%.[41]

The 1960s station also had become inadequate for the level of traffic with which it was dealing; it had been designed with capacity for 650 trains and 60,000 passengers per day. In 2008, there were 1,350 trains and over 120,000 passengers per day.[48] By 2013, it was 140,000 passengers per day.[49] This made overcrowding and closures on safety grounds more common.[50]

The new eastern entrance to the station

A feasibility study into the redevelopment of the station was approved in January 2005. Designs were shown to the public in February 2006 for a new Birmingham New Street Station, in a project known as Gateway Plus.[51]

A regeneration scheme was launched in 2006[52] and evolved through names such as Birmingham Gateway, Gateway Plus and New Street Gateway. The scheme proposed complete rebuilding of the street-level buildings and refurbishment of the platforms by 2013, with track and platform level remaining essentially unchanged.

The approved planning application of August 2006 showed a glass facade with rounded edges. The entrance on Station Street originally included two curved 130 metres (427 ft) tall towers on the site of Stephenson Tower. Due to the economic slowdown, the "twin towers" plan was shelved.[53]

The new concourse opened in 2015.

In February 2008, the Secretary of State for Transport, Ruth Kelly, announced that the Department for Transport would provide £160 million in addition to £128 million through the government white paper Delivering a Sustainable Railway.[54] A further £100 million came from the Department for Business, Enterprise and Regulatory Reform and channelled through Advantage West Midlands, the regional development agency. The announcement brought total government spending on the project to £388 million.[55] After earlier proposals were discarded, six architects were shortlisted to design the new station following a call for submissions [56] and it was announced, in September 2008, that the design by Foreign Office Architects had been chosen.[57]

The new roof seen from above

The approved plans for the redevelopment included:[58]

  • A new concourse three-and-a-half times larger than the 1960s concourse, with a domed atrium at the centre to let in natural light.
  • Refurbished platforms reached by new escalators and lifts.
  • A new station facade and new entrances.

The fact that the proposed Gateway development would leave the railway capacity of the station more or less unaltered has not escaped attention. In July 2008, the House of Commons Transport Committee criticised the plans; it was not convinced they were adequate for the number of trains which could use the station. It said if the station could not be adapted, then the government needed to look for alternative solutions which potentially included a completely new station in the city.[59]

Work began on the redevelopment on 26 April 2010.[60] Construction was completed in phases to minimise disruption. On 28 April 2013, one half of the new concourse was opened to the public and the old 1960s concourse was closed for redevelopment, along with the old entrances.[61] The complete concourse opened on 20 September 2015, the Grand Central shopping centre four days later.[62][63] The refurbished Pallasades Shopping Centre was renamed Grand Central and included a John Lewis department store.[64] During heavy winds on 30 December 2015, several roof tiles blew off, landing in the adjacent Station Street, which was therefore closed by the police as a precautionary measure.[65]

Operations[edit]

Around 80% of train services to Birmingham go through New Street.[11] The other major city-centre stations in Birmingham are Birmingham Moor Street and Birmingham Snow Hill.[66] Outside Birmingham, in Solihull, is Birmingham International, which serves Birmingham Airport and the National Exhibition Centre.

Railway operations[edit]

Map visualising passenger flow, using 2021/2022 ORR open data

New Street is the hub of the West Midlands rail network, as well as being a major national hub. The station is one of twenty operated and managed by Network Rail.[67] Network Rail also provides operational staff for the station.

Station staff are provided on all platforms to assist with the safe dispatch of trains. For operational reasons, all trains departing New Street must be dispatched via the use of Right Away (RA) indicators. They display a signal informing the train driver it is safe to start the train, instead of using more traditional bell or hand signals.

The twelve through platforms are divided into a and b ends, with an extra bay platform called 4c between 4b and 5b, with the b end of the station towards Wolverhampton; this, in effect, allows twice the number of platforms. Longer trains that are too long for one section of the platform occupy the entire length of the platform, such as Class 390 Pendolinos.

Trains departing towards Proof House Junction (a end) can depart from any platform, but there are restrictions on trains departing from the b end. All platforms can accommodate trains heading towards Wolverhampton; however, due to the platform layout and road bridge supports, only 5–12 can accommodate trains heading towards Five Ways. There are a number of sidings on the station for the stabling of trains; these are between platforms 5/6, 7/8 and 9/10. The bay platforms at either end of platform 12 were removed during the 2015 refurbishment. The sidings in front of New Street signal box have also been removed.

Still in existence, but out of use, is the "Royal Mail tunnel" which connected the "b" end of the station platforms to the former sorting office (now called The Mailbox) alongside Suffolk Street. The tunnel to the former Head Post Office at Victoria Square is bricked up, with the subway between the platforms remaining in use for railway staff. The former baggage subway at the "a" end is now used for railway staff and as a fire exit.

All signalling is controlled by West Midlands Signalling Centre in Saltley,[68] with the former New Street power signal box at the Wolverhampton or b end of the station; it can be seen at street level on Navigation Street. The station is allocated the IATA location identifier QQN.

Approach tunnels[edit]

All trains arriving and departing must use one of the several tunnels around the station.[6][69]

  • Stour Valley Line Tunnel – heads westwards towards Soho Junction & Wolverhampton and passes under the National Indoor Arena. This tunnel is 927 yards (848 m) long in total, comprising the original New Street North Tunnel 751 yards (687 m) and extension: 'Arena' Tunnel, 176 yards (161 m). The former was opened in 1852, as part of the Stour Valley Line, and holds two tracks.
  • New Street South Tunnel – 254 yards (232 m) long, heading eastbound, passing under the Bullring and Birmingham Moor Street station, heading towards Duddeston, Adderley Park, the Camp Hill line and the Derby lines towards Tamworth. This tunnel opened in 1854 and originally held two tracks; it was widened in 1896 to hold four tracks, with two double-track parallel bores.
  • Gloucester Line Tunnels – a series of four consecutive, separate tunnels heading south-west towards Five Ways. Heading from New Street, in sequence, the tunnels are named Holliday Street Tunnel, 307 yards (281 m) long; Canal Tunnel, 225 yards (206 m) long, passing under the Birmingham Canal Navigations; Granville Street Tunnel, 81 yards (74 m) long; and Bath Row Tunnel, 210 yards (190 m) long. These tunnels opened in 1885 as part of the Birmingham West Suburban Railway and hold two tracks.

Customer service and ticketing[edit]

Network Rail, as well as operating the station, operate a customer reception located on the main concourse, provide mobility assistance and train dispatch. The booking office and barriers are operated by Avanti West Coast, with customer service or floor walker staff provided by CrossCountry and Network Rail. Avanti West Coast operates a first class lounge and Network West Midlands also provides a public transport information point for the station.

The station is a penalty fare station for West Midlands Railway and London Northwestern Railway (West Midlands Trains' brands). This scheme is operated both onboard trains and at the automatic ticket barriers at the station. The other train operating companies that use the station do not operate penalty fare schemes.

Pollution and air quality concerns[edit]

The station is designated as underground. There were extractor fans that removed fumes, but these were removed with the refurbishment of the concourse and shopping centre above the platforms. They were replaced with blowers, as there are still a large number of services operated by diesel trains despite the whole station having been electrified in the 1960s. There have been environmental concerns about the level of pollution, especially NOx, in the station.[70]

Train operating companies[edit]

Since the privatisation of British Rail, there have been thirteen train companies that have regularly called at New Street: Arriva Trains Wales, Avanti West Coast, Central Trains, CrossCountry, First North Western, London Midland, Silverlink, Virgin CrossCountry, Virgin Trains West Coast, Transport for Wales, Wales & Borders, Wales & West and West Midlands Trains.

Currently Avanti West Coast, CrossCountry, Transport for Wales and West Midlands Trains provide services from New Street:[71][72][73][74][75][76][77] Chiltern Railways have occasionally used New Street during engineering works.

West Midlands Trains operates a traincrew depot at the station and stables some trains overnight around the station. For the most part, they use Soho TMD for electric traction units, with its non-electric units kept at Tyseley TMD to the south-east of Birmingham.

CrossCountry also operates a traincrew depot at the station; it uses Tyseley TMD for the Class 170 units and its Voyagers are based at Central Rivers TMD.

Train services[edit]

Map of passenger railways in the Birmingham & West Midlands area

The basic Monday to Saturday off-peak service in trains per hour (tph) is as follows:

Avanti West Coast

CrossCountry

West Midlands Railway

London Northwestern Railway

Transport for Wales

COVID-19 travel restrictions introduced in 2020 resulted in a reduction in normal service patterns. For example, the Cross-City line is reduced from 6 to 4 trains per hour, with the 2 services to/from Lichfield City removed.

Preceding station National Rail National Rail Following station
Birmingham International   Transport for Wales
Birmingham – Wales
  Sandwell & Dudley
Birmingham International   CrossCountry
Bournemouth – Manchester
  Wolverhampton
Cheltenham Spa   CrossCountry
Bristol – Manchester
 
Leamington Spa   CrossCountry
Reading – Newcastle
  Derby
Cheltenham Spa   CrossCountry
Plymouth – Edinburgh
  Tamworth or
Burton-on-Trent
University
or Terminus
  CrossCountry
Cardiff – Birmingham – Nottingham
  Wilnecote
or Tamworth
Terminus   CrossCountry
Birmingham – Leicester – Stansted Airport
  Water Orton or
Coleshill Parkway
University   West Midlands Railway
Hereford – Birmingham
  Terminus
Smethwick Galton Bridge   West Midlands Railway
Shrewsbury – Birmingham
  Terminus
Terminus, Aston or
Duddeston
  West Midlands Railway
Cross-City Line
  Five Ways
Duddeston   West Midlands Railway
Walsall – Aston – Birmingham – Wolverhampton
  Smethwick Rolfe Street
Birmingham International or Adderley Park   West Midlands Railway
Birmingham – Walsall – Rugeley
  Tame Bridge Parkway
Adderley Park   West Midlands Railway
Birmingham International – Birmingham New Street
  Terminus
Moseley Village   West Midlands Railway
Camp Hill line
  Terminus
Terminus   London Northwestern Railway
Birmingham – Liverpool
  Smethwick Galton Bridge
Marston Green
or Birmingham International
  London Northwestern Railway
London – Birmingham
  Terminus
Birmingham International   Avanti West Coast
London – Birmingham – North West & Scotland
London – Shrewsbury
  Terminus, Sandwell & Dudley or
Wolverhampton
  Historical railways  
Monument Lane   London and North Western Railway
Stour Valley Line
  Duddeston
  London and North Western Railway
Rugby–Birmingham–Stafford line
  Adderley Park
Terminus   London and North Western Railway
Birmingham–Peterborough line
  Saltley
Five Ways   Midland Railway
Birmingham West Suburban Railway
  Terminus
Camp Hill   Midland Railway
Camp Hill line
  Terminus

Transport links[edit]

West Midlands Metro[edit]

Two CAF Urbos 3 trams at Grand Central tram stop, the one on the left arriving, and the one on the right about to depart for Wolverhampton.

New Street is served by the West Midlands Metro tram system from the adjacent Grand Central tram stop outside the station's main entrance on Stephenson Street. This opened on 30 May 2016, when the city centre extension of the Metro came into operation. The stop was temporarily, before extension to Broad Street, a terminus of West Midlands Metro Line One, and provides a link to Snow Hill station and onwards to Wolverhampton.[78]

Initially, Grand Central was planned to act as the terminus of the city centre extension. However, it was later decided that further extension would take place towards Centenary Square and later to Edgbaston, this extension opened in mid 2022.[79][80]

Links to Moor Street and Snow Hill stations[edit]

New Street station is 660 yards (600 m) away from Birmingham Moor Street;[81] the city's second busiest railway station.[81] There is a signposted route for passengers travelling between New Street and Moor Street stations which involves a short walk through a bus tunnel under the Bullring shopping centre. Although the railway lines into New Street pass directly underneath Moor Street station, there is no rail connection. In 2013 a new direct walkway was opened between the two stations.[82] Birmingham Snow Hill station is 1,100 yards (1,000 m) away;[81] it is either a ten-minute walk away to the north, or can be reached via a short tram ride on the West Midlands Metro.[83]

Accidents and incidents[edit]

  • On 7 November 1850, the engine of a goods train which was leaving the station was derailed by an explosion caused by leaking gas from a gas-lighting main, which came into contact with its firebox. There were no casualties, but the abutment of the viaduct on which the explosion occurred was destroyed by the blast.[84]
  • On 18 April 1877, the south tunnel was blocked by an overturned locomotive.[85]
  • On 26 November 1921, a serious accident occurred on the Midland half of New Street station, when an express from Bristol crashed into the rear of a stationary train to Derby, which was standing at platform four and had been delayed due to engine trouble. The collision caused the guards van of the Derby train to telescope with the rear coach. Three people were killed, and twenty four injured. The later inquest ruled that the express had overrun the danger signal due to driver error, and the misty conditions had made the rails moist, leading to wheelslip when the driver applied the brakes.[86]

See also[edit]

References[edit]

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Further reading[edit]

  • Foster, Richard (1990). Birmingham New Street. The Story of a Great Station Including Curzon Street. 1 Background and Beginnings. The Years up to 1860. Wild Swan Publications. ISBN 0-906867-78-9.
  • Foster, Richard (1990). Birmingham New Street. The Story of a Great Station Including Curzon Street. 2 Expansion and Improvement. 1860 to 1923. Wild Swan Publications. ISBN 0-906867-79-7.
  • Foster, Richard (1997). Birmingham New Street. The Story of a Great Station Including Curzon Street. 3 LMS Days. 1923-1947. Wild Swan Publications. ISBN 1-874103-37-2.
  • Foster, Richard. Birmingham New Street. The Story of a Great Station Including Curzon Street. 4 British Railways. The First 15 Years. Not yet published. Wild Swan Publications.
  • Kirkman, Richard (2015). Transforming Birmingham New Street. Lily Publications Ltd. (UK). ISBN 9781907945915. OCLC 927826418.
  • Norton, Mark (2013). Birmingham New Street Station Through Time. Amberley. ISBN 978-1-4456-1095-5.
  • Smith, Donald J. (1984). New Street Remembered: The story of Birmingham's New Street Station 1854-1967 in words and pictures. Barbryn Press. ISBN 0-906160-05-7.
  • Upton, Chris (1997). A History of Birmingham. Phillimore. ISBN 0-85033-870-0.

External links[edit]