NCR Corporation
| NCR Corporation
|
|
|---|---|
 |
|
| legal form | Corporation |
| ISIN | US62886E1082 |
| founding | 1884 |
| Seat |
Atlanta , USA
|
| management | Michael Hayford |
| Number of employees | 30,200 (2014) |
| sales | 6,590,000,000 US dollars (2014) |
| Branch | Information technology |
| Website | www.ncr.com |
The NCR Corporation (short for National Cash Register , NYSE : NCR ) is a global US company with principal office in Atlanta (Georgia), legally registered in the state of Maryland . As of 2014, it employed around 30,200 people worldwide. The company is listed in the S&P 500 share index.
history
The NCR was founded in 1884. After James Ritty had invented the cash register in 1879 and received a patent for it together with John Birch on January 30, 1883 , the company founded and run by the former came into the hands of Jacob H. Eckert from Cincinnati , who renamed it the National Manufacturing Company , but sold to John Henry Patterson in 1884 . Patterson ran it as the National Cash Register Company (NCR), which manufactured the first mechanical cash registers on a large scale. Business flourished and the NCR soon expanded into Europe. In 1896, the Nationale Registrierkassen GmbH (NRK) was founded in Germany .
Patterson established modern sales methods in his company that were unusual for the time. All salespeople always had to pay attention to a well-groomed appearance, take part in regular training courses and internalize Patterson's sales maxims - in the form of a small printed booklet, internally called "the Bible". Patterson was also already making massive use of the principle of advertising in the form of prospectuses that he sent to dealers all over the States, and also invented the flipchart on the side .
John H. Patterson was also known for his rigorous hire-and-fire practice. One of the employees he fired because of disputes was Thomas J. Watson , who then moved to CTR, which he soon renamed IBM . Both Watson and Patterson were sentenced to one year in prison for unfair business practices. However, they challenged the verdict and were able to buy their way out on bail .
The NCR product range has been continuously developed and expanded. In 1906 Charles F. Kettering developed the first electric cash register that was powered by a motor; electronic cash registers followed later . By 1911, the NCR had sold over a million cash registers and employed 6,000 people, with a 95 percent market share in the United States.
In 1953 the company got into electronic data processing and was one of the pioneers there too. In 1974, NCR launched the first commercial barcode readers . In 1982 the first NCR UNIX super-microcomputer rolled off the assembly line. In 1983 the NCR DM V (which was developed in Germany) came onto the market. In 1991, NCR was acquired by AT&T and renamed AT&T Global Information Solutions (GIS) in 1994 . At the end of 1996, AT&T GIS separated again from AT&T and traded under the name of NCR again. In 1997 the company withdrew from the PC business.
NCR Corporation holds 1,450 patents in the United States alone. The latest innovations include NCR Kalpana , a new type of ATM solution , and NCR Orderman7 , a handheld specially developed for the hospitality industry for efficient order taking.
Michael Hayford has been the company's Chief Executive Officer since April 2018 .
History of the NCR in Augsburg
The NRK, the German subsidiary of the NCR, relocated from Berlin to the US-American zone of occupation in 1945, first to Gunzenhausen in Franconia, and finally to Augsburg-Kriegshaber in 1947/1948 . For this purpose, the company rented part of the Michel-Werke building complex on Ulmer Strasse and built a large industrial center with the NCR high-rise in the open area behind. Augsburg thus became the “city of cash registers” and the factory in Kriegshaber was the largest of its kind in Europe. The architect of the new administration building, the casino with a stage, the complexes “Factory 1”, “Factory 2” and the high-rise building was Carl Weber (1904–1987).
In the mid-1950s, NCR established close contacts between the city of Augsburg and Dayton , which culminated in a twinning between the two cities in 1964 . The section of the now-developed B17 west bypass running through the American (barracks) district of Augsburg's Kriegshaber district bears the name Dayton-Ring .
In the 1960s and 1970s, NCR employed 5,000 people at the Augsburg site alone (according to other sources even 7,000 people). In the 1980s and 1990s, however, the location was greatly reduced again. The buildings Factory 1 and Factory 2 were demolished in 2000, Hall 1 was demolished in 2001; the assembly building, which used to be used for concerts and large balls during Carnival, and the training building were demolished in 2002. The NCR lettering disappeared for a short time and the AT&T lettering could be found everywhere (even illuminated on the high-rise). In 2007 NCR GmbH still employed around 350 people in Augsburg. The remaining land and the last two buildings not yet demolished were sold in autumn 2004. The ten-story high-rise was rented back until 2015 and until then had the illuminated NCR logo again.
In autumn 2015, NCR moved out, left Kriegshaber and moved to the vacant premises of the insolvent Weltbild Verlag in Augsburg-Lechhausen . In January 2016, the demolition of the skyscraper in Augsburg-Kriegshaber began (start of the actual floor-by-floor demolition work, after the core had previously been gutted). The demolition ended at the end of September 2016.
Business areas and competition
The company's portfolio includes ATMs , retail systems , data warehousing systems, cash register systems for the hospitality industry, IT services and travel solutions and is summarized by NCR under the term Consumer Transaction Technology . The company had 2014 GAAP revenues of $ 6.59 billion . In quality management , NCR relies on the Six Sigma philosophy.
The NCR Corporation is the world market leader in the financial self-service sector (source: Nilson Report), scanner registers (source: Venture Development Corp.), data warehousing (source: Gartner), with 100,000 customers one of the leading providers of hospitality checkout solutions and comprises the following Company branches:
-
Financial Services ( solutions for the financial sector )
- ATMs , bank statement printers, etc.
-
Retail ( solutions for retail )
- Cash register system consisting of cash registers with connected peripherals such as POS terminals , barcode scanners and back office PCs, electronic shelf labeling systems, web kiosks, self-service checkouts, etc.
-
Hospitality ( solutions for the catering industry )
- POS systems, kitchen displays, guest and table management, payment solutions, wireless handhelds / wireless ordering systems ( Orderman GmbH is part of the NCR Corporation), etc.
-
Travel ( solutions for the tourism industry )
- Solutions for airlines, airports and passengers including self-service check-in, interactive orientation systems and mobile boarding passes
-
Telecom & Technology ( telecommunications and IT solutions )
- Implementation and maintenance of IT solutions and products
-
Small Business ( solutions for small businesses )
- Small business POS software
NCR has a global market share of around 25% in the ATM sector and is No. 2 after its main competitor Diebold Nixdorf . In the retail sector, IBM and Wincor Nixdorf are the main competitors.
Teradata , formerly responsible for the products data warehousing and customer relationship management systems, has been its own company listed on the stock exchange since October 2007 and spun off from NCR.
Web links
Individual evidence
- ^ A b Michael Hayford, President and Chief Executive Officer. In: ncr.com. Retrieved March 5, 2020 .
- ↑ a b c NCR Corporation 2014 Form 10-K report
- ↑ Ncr Corp SEC Registration. Retrieved March 5, 2020 .
- ↑ History and timeline, ncr.com ( Memento of 12 September 2015, Internet Archive )
- ↑ response.ncr.com
- ↑ retail-loyalty.org
- ↑ derneueorderman.com
- ↑ Martin Broszat, Klaus-Dietmar Henke, Hans Woller: From Stalingrad to currency reform. On the social history of upheaval in Germany. Walter de Gruyter, 2009, p. 583.
- ↑ The NCR high-rise will be demolished Augsburger Allgemeine on December 18, 2015, accessed on November 22, 2019.
- ↑ Kriegshaber - 70 years of Augsburg district memoirs of Heinz Wember, accessed on November 22, 2019.
- ↑ NCR moves into the former Weltbild headquarters. In: immobilien-zeitung.de. www.immobilien-zeitung.de, accessed on December 27, 2015 .
- ↑ NCR at a Glance, ncr.com ( Memento August 5, 2015 in the Internet Archive )
- ↑ Harro ten Wolde, Kirsti Knolle, Muralikumar Anantharaman: ATM maker Diebold offers $ 1.8 billion for German peer Wincor Nixdorf. reuters.com , November 23, 2015, accessed January 8, 2017 .