Ergo Group
| Ergo Group Aktiengesellschaft
|
|
|---|---|
 |
|
| legal form | Corporation |
| founding | 1997 |
| Seat |
Dusseldorf , Germany
|
| management |
Markus Rieß ( Chairman of the Management Board ) Joachim Wenning ( Chairman of the Supervisory Board ) |
| Number of employees | 28,522 |
| sales | 18.7 billion euros (2018) |
| Branch |
Insurance financial services |
| Website | www.ergo.com |
| As of December 31, 2018 | |
The Ergo Group Aktiengesellschaft (own spelling ERGO ) is an international insurance group based in Dusseldorf busy, the approximately 28,500 full-time employees worldwide. There are also around 12,000 full-time representatives. Ergo belongs to Münchener Rückversicherungs-Gesellschaft Aktiengesellschaft in Munich (Munich Re), one of the world's leading reinsurers . With current income from insurance premiums of around 19 billion euros, the Ergo Group is one of the largest primary insurers in Germany and Europe in 2018 .
structure
Business areas
The Ergo Group and its subsidiaries are active in all areas of primary insurance. These include the areas of life insurance , composite insurance (property, accident and legal protection insurance ), health insurance and travel insurance .
In addition to its home market of Germany, it operates in around 30 other European and non-European countries; the focus of non-European business is in Asia.
In the German market, the Ergo Group is trying to promote the direct insurance sales model more strongly with the group restructuring in 2016. The group is increasingly relying on the Internet as a sales channel.
Since 2017, the business with products for old-age provision has been bundled in Ergo Vorsorge Lebensversicherung AG.
The capital investment activities of Ergo and its parent company Munich Re are bundled in MEAG Munich Ergo Assetmanagement GmbH . It was founded in 1999 and is based in Munich.
Group structure
Four subordinate holding companies are united under the umbrella of the Ergo Group, which divide the business activities of the group under the aspects of geography and distribution channel: Ergo Deutschland AG, Ergo International AG, Ergo Digital Ventures AG and Ergo Technology & Services Management AG.
Many of the companies of the individual holdings listed below have their own subsidiaries.
Ergo Germany AG
Ergo Deutschland AG bundles the Group's German business with the exception of the direct insurance division. These include the following subsidiaries:
Ergo life
The Ergo Versicherung AG is the largest life insurers in the ErgoGroup. It was created in Mannheim in 1899. In 1912 it was renamed Hamburg-Mannheimer Versicherungs-AG and the company's headquarters were relocated to Hamburg. The current name was changed in 2010.
Ergo insurance
The Ergo Versicherungsgruppe AG is the largest property and casualty insurer Ergo Group. This includes the business areas of property insurance, accident insurance and legal expenses insurance. The company is based in Düsseldorf. It was founded in 1904 as Victoria Feuer-Versicherungs-Actien-Gesellschaft in Berlin. In 1989 it was renamed Victoria Versicherung AG. In 2010 the current renaming and the takeover of Hamburg-Mannheimer Sachversicherung and DAS Versicherung AG took place . In 2015, DAS Rechtsschutz-Versicherungs-AG was merged with Ergo Versicherung AG.
Ergo provision
Ergo Vorsorge Lebensversicherung AG is the most active life insurer in the Ergo Group. The company was founded in 1990 as Vorsorge Lebensversicherung AG. In 1996 it was realigned as an insurance factory and renamed Ergo Vorsorge life insurance in 2017. Since then she has been taking over the group's new business in the life division.
Ergo advice and sales
In Ergo Beratung und Vertrieb AG, the distribution of products from sister companies is organized in Ergo Deutschland AG. It was founded in 2014 in Düsseldorf.
_logo.svg){kind=logo}
DKV
The DKV German health insurance AG is the insurance company Ergo Germany. The company was founded in Berlin in 1927 and became part of the Hamburg-Mannheim group in 1932. In 2010 Victoria Krankenversicherung AG was merged with DKV. The company's headquarters are in Cologne.
Ergo travel insurance
The Ergo Travel insurance is a specialist travel insurance within the ErgoGroup. The company was founded in 1907 in Budapest as the European goods and luggage insurance company with the participation of the Munich Reinsurance Company. In 1974 it was named ERV Europäische Reiseversicherung. ERV has been operating under the umbrella of the Ergo Group since 2009. In May 2019, ERV was renamed Ergo Reiseversicherung and the travel business area was integrated into the Ergo brand identity nationally and internationally. The company is based in Munich.
ITERGO
The ITERGO Information Technology GmbH provides IT services to companies in the ErgoGroup. The company was founded in 1999 in Düsseldorf.
Others
The following companies also belong to Ergo Deutschland AG:
- Victoria Lebensversicherung AG (only fulfillment of old contracts; new life insurance contracts are only offered by Ergo Vorsorge life insurance)
- Ergo Pensionskasse AG
- Ergo Pensionsfonds AG
- Ideenkapital GmbH
- Allysca Assistance GmbH
- Legial AG
- DAS Rechtsschutz Leistungs-GmbH, renamed Ergo Rechtsschutz Leistungs-GmbH in September 2019
- Ergo Life SA
Ergo International AG
The international business of the Ergo Group is organized under Ergo International AG.
| Foreign subsidiaries of the Ergo Group |
|---|
Belgium
|
China
|
Denmark
|
Estonia
|
Greece
|
Great Britain
|
India
|
Italy
|
Canada
|
Latvia
|
Lithuania
|
Netherlands
|
Austria
|
Poland
|
Portugal
|
Russia
|
Sweden
|
Singapore
|
Slovenia
|
Spain
|
South Korea
|
Thailand
|
Czech Republic
|
Turkey
|
Hungary
|
Vietnam
|
Ergo Digital Ventures AG
Ergo Digital Ventures AG primarily unites the subsidiaries that operate in the areas of direct insurance and digital business under one roof. It bundles the group's efforts towards digitization in insurance.
Ergo direct
The Ergo direct insurance have until April 2019 developed insurance products for direct and online sales and marketing. With this distribution model, there were no local insurance agencies and agents. Customers and insurance companies communicated directly via the Internet or by telephone. As part of the merging of brands and sales channels, the Ergo Direkt brand will be gradually integrated into the Ergo brand in 2019. There are three companies in the external relationship.
Ergo Direkt Versicherung AG, founded in 1985 as Quelle + Partner, is responsible for the area of composite insurance. It offers property insurance, accident insurance and legal expenses insurance.
Ergo Direkt Krankenversicherung AG, founded in 1991 as Quelle Krankenversicherung AG, offers health insurance, among other things in direct and online sales. In March 2019 it was renamed Ergo Krankenversicherung AG.
The two aforementioned companies are based in Nuremberg.
Ergo Direkt Lebensversicherung AG, founded in 1984 as Quelle + Partner Versicherung, is responsible for life insurance and was merged with Ergo Vorsorge Lebensversicherung AG on 23 August 2019.
Nexible insurance
Nexible is the purely digital provider of the Ergo Group. The nexible Versicherung AG is a risk taker and holds several insurance licenses. It was created in 2017 when Neckermann Versicherung AG was renamed. The nexible GmbH is agent and accepts on behalf of the nexible Versicherung AG pricing and product development, sales and marketing, customer service and claims management. It also develops the underlying software platform.
Nexible offers insurance products and services for particularly internet-savvy customers. The business model provides for a high degree of automation along the value chain as well as fully digital communication with the customer, both in the purchase process and in service and in the event of damage.
In October 2017, Nexible launched auto insurance as the first product.
Ergo Mobility Solution GmbH
Ergo Mobility Solution GmbH was founded on January 5th, 2017 in Düsseldorf. The company pursues the development of strategic international partnerships with the automotive industry and the vehicle trade.
Ergo Technology & Services Management
Ergo Technology & Services Management is an IT company that bundles and controls the global IT activities of the Ergo Group. It was founded in January 2019 to develop and implement a global IT strategy, international IT governance and IT standards. The company includes the following subsidiaries:
Ergo Digital IT GmbH
Ergo Digital IT GmbH was founded in November 2016 to accelerate digitization within the Ergo Group. The company has its headquarters in Berlin and a second location in Warsaw.
Atena IT & Financial Services
Atena is a provider of IT systems for the insurance market. The company was founded in 1991 and is based in Sopot, Poland. Atena has been part of the Ergo Group since 2018.
history
The Ergo Insurance Group (since 2016 Ergo Group) was created in 1997/1998 through the merger of the two large German insurance groups Victoria Holding and Hamburg-Mannheimer Holding. Victoria merged with Hamburg-Mannheimer, which had previously been renamed Ergo Versicherungsgruppe AG. Munich Re played an important role as the majority owner of Hamburg-Mannheimer and as a minority owner of the Victoria Group. Munich Re brought two more insurance companies into the group, in which it held the majority: DKV Deutsche Krankenversicherung in 1997 and ERV Europäische Reiseversicherung in 2009.
1853 to 1997: Victoria Group
The parent company of the Victoria Group was the Allgemeine Eisenbahn-Versicherungs-Gesellschaft , founded in Berlin in 1853 , which initially offered transport, life, accident and fire insurance for rail traffic. After the business was expanded to include general life insurance in 1860, the company was renamed Victoria zu Berlin Allgemeine Versicherungs-Actien-Gesellschaft in 1875 . At the beginning of the 20th century, Victoria developed into the largest German life insurer. Victoria Feuer-Versicherungs-Actien-Gesellschaft was founded in Berlin in 1904 as the first subsidiary . Other subsidiaries were Victoria Rückversicherungs-AG , founded in 1923, and Victoria Krankenversicherung AG, which was formed from Victoria-Gilde-Krankenversicherung AG , which was taken over in 1988 . Since 1961, the Victoria Group has also been the majority owner of DAS Rechtsschutz-Versicherungs-AG, which was founded in 1928 .
1899 to 1997: Hamburg-Mannheimer concern
The parent company of the Hamburg-Mannheimer group was the Vita Versicherungs-Actien-Gesellschaft , which was founded in Mannheim in 1899. After the shares were taken over by the Hamburg insurance company in 1911, Vita moved its headquarters to Hamburg in 1912 and changed its name to Hamburg-Mannheimer Versicherungs-Aktiengesellschaft . The core business of the company in the decades to come was life insurance. In 1932, the company acquired the majority of the German health insurance (DKV) founded in 1927 . In 1975 the Nord-Deutsche and Hamburg-Bremer Versicherungs-Aktiengesellschaft was taken over and renamed Hamburg-Mannheimer Sachversicherungs-Aktiengesellschaft ; it became the Group's property insurance company. In 1979 the group entered the legal protection insurance sector with Hamburg-Mannheimer Rechtsschutzversicherungs-Aktiengesellschaft. In 1992, Munich Re acquired a majority stake in the parent company.
From 1855: Early work abroad
Important predecessor companies of the Ergo Group were active abroad at an early stage. In particular, the Hamburg-Bremer Feuer-Versicherungs-Gesellschaft and the Nord-Deutsche Versicherungs-Gesellschaft , both later part of the Hamburg-Mannheimer Group, opened numerous agencies abroad as early as the 19th century, especially overseas. Hamburg-Bremer founded agencies in Copenhagen, Christiania (now Oslo), St. Petersburg and on the then Danish Caribbean island of St. Thomas as early as 1855; Honolulu and San Francisco followed in 1857. In the decades that followed, the company expanded into over 40 states and colonial territories. After the great earthquake in San Francisco in 1906, the Hamburg-Bremer settled damages amounting to almost 8 million Reichsmarks. Before 1914, the North German Insurance Company also operated agencies at many trading centers around the world. The world wars put an end to these activities. After 1945, both companies gave up their foreign ambitions.
Victoria Versicherung also expanded abroad at the end of the 19th century, but initially remained focused on Europe. After these businesses had also come to a standstill due to the Second World War, Victoria resumed its international activities in 1959.
1997 to 2010: Ergo Insurance Group
Creation of the Ergo Group
The reasons for the merger of the Hamburg-Mannheimer and Victoria groups were the concerns of the listed Victoria Holding about a takeover from abroad and the difficult business environment in the industry in view of increasing market concentration due to a series of large mergers at home and abroad. For Munich Re, as the majority owner of the Hamburg-Mannheimer group and minority owner of the Victoria group, the opportunity to consolidate and coordinate its large holdings in primary insurance business seemed interesting against this background.
The general meetings of both holding companies at the beginning of December 1997 approved the merger with a large majority. The respective subsidiaries of the two holding companies were retained and continued to operate under their brand names Victoria, DAS, Hamburg-Mannheimer and DKV.
One Victoria registered share could be exchanged for ten Ergo bearer shares . Victoria Holding AG disappeared from the stock exchange on February 2, 1998 after the transaction was completed; its place in the MDAX was taken by Ergo Versicherungsgruppe AG.
On April 1, 2001, the majority shareholder Munich Re announced an exchange offer for Ergo shareholders, according to which two Ergo shares could be exchanged for one Munich Re share plus a cash payment of EUR 18. After the offer expired in July 2001, the Ergo share was eliminated from the MDax due to the reduced free float. In 2010 the general meeting of today's Ergo Group decided to transfer the shares of the minority shareholders of Ergo Versicherungsgruppe AG to Munich Re. Munich Re thus became the sole owner of the group.
Takeover of KarstadtQuelle Insurance
In 2002 the Ergo Group joined KarstadtQuelle Insurance and took over the company completely in 2008. As a result, the business was expanded to include direct insurance.
The life insurer KarstadtQuelle Insurance was founded in 1984 as Quelle + Partner Insurance and was renamed Ergo Direkt Lebensversicherung AG in 2010.
_logo.svg){kind=logo}
Integration of the European Travel Insurance (ERV)
In 2009, Munich Re brought its subsidiary Europäische Reiseversicherung (ERV; now Ergo Reiseversicherung ) into the Ergo Group.
ERV was founded in 1907 with the participation of Munich Re as a European goods and luggage insurance company in Budapest. The Berlin branch was converted into an independent German insurance company in 1919. In 1974 the company was renamed Europäische Reiseversicherung AG.
With the integration of ERV, the Ergo Group received another pillar in the form of travel insurance.
2010: New brand structure
In 2010 the Ergo Insurance Group reorganized its brand structure . The traditional brands Victoria and Hamburg-Mannheimer were abandoned and partly replaced by the new Ergo brand and partly by the DAS and DKV brands. The subsidiaries previously operating under the names Victoria or Hamburg-Mannheimer were renamed or merged with other companies. The brand name KarstadtQuelle also disappeared and became Ergo Direkt .
This resulted in a new brand and business allocation: Life insurance was offered by Ergo Lebensversicherung , property and accident insurance from Ergo Versicherung , legal protection insurance from DAS , health insurance from DKV , travel insurance from ERV and direct insurance from Ergo Direkt . In 2015 DAS AG was incorporated into Ergo Versicherung AG - the DAS brand name was retained.
The introduction of the new Ergo brand was accompanied by a large advertising campaign under the motto “To insure is to understand”. In 2010 alone, 50 million euros were spent on this.
2016: Change of name to Ergo Group AG
In 2016 a new structure was decided for the ERGO Group, which should take into account the internationalization of the business. The holding company Ergo Versicherungsgruppe AG was renamed Ergo Group AG. Under this roof, a new level with three new, subordinate holding companies was created: Ergo Deutschland AG was responsible for business activities and subsidiaries in Germany, Ergo International AG bundled the group’s international activities and Ergo Digital Ventures AG became the new framework for all digital and direct activities.
2019: Bundling brands and sales channels
At the end of March 2019, Ergo announced that it would transfer the Ergo Direkt, ERV and DAS brands to the Ergo brand. The previously separate websites of Ergo Direkt and Ergo were merged at the beginning of April, thus bundling the sales channels under the Ergo brand. The Ergo Direkt brand name was also incorporated into the Ergo. The Europäische Reiseversicherung (ERV) has been operating as Ergo Reiseversicherung since its name was changed on May 7th. The legal protection brand DAS in Germany was transferred to the Ergo brand in September of that year. DKV Deutsche Krankenversicherung AG is not affected by the merger of brands. The brand bundling is part of an extensive strategy program by Ergo.
sustainability
The companies of the Ergo Group are committed to climate protection together with the parent company Munich Re. The Munich Re Group's corporate responsibility strategy justifies this commitment by referring to the risks of climate change, the economic consequences of which would directly affect an insurance group.
Ergo therefore promotes the use of climate-friendly solar energy in underserved regions in Africa and supports the development of innovative business ideas for climate protection. In India, farmers can protect themselves against crop failures with weather insurance from HDFC ERGO.
The group has made its business operations climate neutral since 2015. The German locations work with a certified environmental management system. Ergo insures companies against environmental damage and offers vehicle insurance for electric cars. In the case of solar systems, reduced income can be insured when there is little solar radiation.
Personalities
founder
Otto Crelinger (born August 3, 1802 in Hanover, † March 21, 1874 in Berlin).
Founded the Allgemeine Eisenbahn-Versicherungs-Gesellschaft, later the Victoria Insurance Company, in Berlin in 1853
.
Baron Henry de Blonay (born March 17, 1900 in Zinswiller, Alsace, † March 19, 1975 in Paris).
Founded the Swiss DAS in Geneva in 1925, and the German DAS in Berlin in 1928.
Max Engel von Cserkut (also Max von Engel; born November 5, 1857 in Pécs, Hungary; † March 3, 1933 in Rome (car accident)).
Founded the European goods and luggage
insurance company in Budapest in 1907 , today's ERV.
CEO
Otto Gerstenberg (1848-1935).
From 1888 to 1912 Chairman of the Board of Victoria.
Introduced national insurance (small life insurance) across Germany.
Hermann Hitzler (1899–1982).
Member of the Hamburg-Mannheimer board since 1927, for a total of 40 years. One of the reorganizers of the insurance industry after the Second World War.
Herbert Dau (1911-2000).
From 1967 to 1975 CEO of Hamburg-Mannheimer Versicherung.
Kurt Hamann (1898-1981).
From 1932 to 1968 board member and chairman of the board of Victoria insurance companies in Berlin and Düsseldorf. One of the reorganizers of the insurance industry after the Second World War.
Heinz Schmöle (1913–1982).
From 1968 to 1982 CEO of Victoria Insurance.
Advertising icon
Mr. Kaiser , advertising figure for Hamburg-Mannheimer Insurance from 1972 to 2010. One of the longest-serving advertising figures on the German advertising market. Was portrayed by three actors, most recently by Nick Wilder (see picture), 1997-2010.
Ratings and customer satisfaction
Ratings and customer reviews
- The rating company Standard & Poor's gives ERGO Direkt Lebensversicherung AG an A + rating (with a stable outlook). Until 2007, ERGO Direkt, at that time still KarstadtQuelle Versicherungen, was rated BBB + (with a positive outlook); the upgrade took place after the company was reassessed within the Munich Re Group.
- In the fairness ranking of Focus Money, ERGO Direkt 2013 achieved a “very good” rating. With regard to telephone advice to customers, ERGO Direkt was rated “excellent” by KUBUS.
- In 2011, TÜV Saarland rated ERGO Direkt's service for the first time with the grade “very good”. On the basis of 1,680 customers surveyed, the “service tested” certificate was awarded. In addition, in 2013 the company underwent a voluntary review with regard to the comprehensibility of communication with customers. Here ERGO Direkt received the rating “good”.
- In November 2012, Stiftung Warentest published the special insurance issue . In terms of disability protection, Ergo took the worst place out of 15 providers. The annual premium was 63% (women) or 75% (men) higher than a competitor with the same additional protection from term life insurance. In the occupational disability insurance for apprentices, Ergo Direkt took 17th place out of 23 companies compared. Here the annual premium was 45.6% (women) and 61% (men) more expensive than with the cheapest provider.
- In February 2013, the Öko-Test magazine rated the profitability of life insurances for Ergo Direkt and Ergo Leben customers as below average based on the criteria of net return on a 3-year average, dividend reserve and surplus ratio.
- The German Institute for Service Quality (DISQ) published the results of a study on occupational disability and accident insurance on May 22, 2013, in which Ergo was included as the branch insurer and Ergo Direkt as the direct insurer. In the overall results on occupational disability, Ergo came last among 14 rated branch insurers and Ergo Direkt came fourth among six rated direct insurers. In the overall assessment of accident insurance, 11 branch insurers and 6 direct insurers were rated, with Ergo and Ergo Direkt each taking the penultimate place.
Customer Advisory Board
Ergo has a customer advisory board. Twice a year, 25 customers meet to hold discussions with board members, executives and technical experts. The customers give Ergo feedback from the customer's point of view, make suggestions and make recommendations on how the Ergo offer for customers can be improved.
The customer advisory board was founded in 2011 as part of the then brand repositioning with the slogan "Insuring means understanding". It is intended to enable the companies in the group to better understand customer wishes and needs. The company hopes that the regular evaluation of products and services will result in more efficient product development and greater attractiveness for customers.
Ergo customers can apply for membership in the customer advisory board. They are then selected according to the criterion of representativeness. The aim is z. B. appropriate representation of customers of the respective individual ergo companies as well as the broadest possible diversification of different age and occupational groups.
criticism
Sex party affairs
In May 2011 it became known that the HMI organization , a sales organization of today's ERGO Lebensversicherung AG, had invited the company's best sales employees and senior managers to a sex party in Budapest in 2007 as an incentive . The insurance company engaged both hostesses and prostitutes and marked the women with different armbands. The first to report about it was the Handelsblatt . The report received a lot of public attention, also because of the unfortunate temporal connection with a major advertising campaign that started in 2010. Ergo stated that the participants had been informed that, as with every incentive trip, they had to state a pecuniary benefit in their tax returns.
Because of the scandal, Jürgen Klopp , the coach of Borussia Dortmund at the time , suspended his advertising partner contract with Hamburg-Mannheimer. He had given motivational lectures for the HMI.
Ergo announced that the cost of the sex party in the amount of 83,000 euros had been claimed for tax purposes as business expenses (they reduce profit and tax burden). According to the documents, it was a seemingly normal event, and the costs were deducted as operating expenses. In total, the sex party had cost over 333,000 euros, including the 40,000–50,000 euros it contained for pimps and prostitutes from Ergo as business expenses.
In the course of the investigation, it became known that, according to witness statements, prostitutes had been hired as early as the 1970s as part of leadership seminars organized by the Hamburg-Mannheimer Inter-Organization on Lake Zurich. The costs were accounted for via the helicopter tours position .
In 2013, earlier press reports were confirmed by the book publication of a long-time manager's representative that Ergo continued to practice the principle of “sex at the expense of the insured as a reward” until 2011. The talk was of collective brothel visits and reward trips to a swingers club hotel in Jamaica.
Company response
After the allegations became known, the company set up a task force to investigate the matter with more than 100 employees. Many of the incidents that were publicly criticized in the further course of the affair were brought to light by the Ergo corporate auditing department itself. Initially, they wanted to keep the audit reports under lock and key, but in 2012 the company published a website with the results of the investigation.
In 2011, a full-page apology advertisement was placed in five national daily newspapers. It promised measures to prevent such errors in the future. In fact, the internal compliance rules were in some cases significantly tightened as a result. The new incentive guideline, for example, expressly prohibited visiting "establishments with erotic or sexual entertainment."
The company also tried to sue managers involved in travel planning and organization for breach of trust. The prosecution later closed the case against payment of a fee.
Criticism from consumer advocates
In 2019 consumer advocates expressed the assumption that Ergo's life precaution had tricked the accounting, which was due to financial problems at the Ergo subsidiary. The Ergo rejected these allegations as unfounded.
literature
- Kurt Hamann : One Hundred Years of Victoria Insurance: 1853–1953. Berlin 1953.
- Hamburg-Mannheimer Versicherungs-AG (Ed.): 100 years of Hamburg-Mannheimer. Self-published, Hamburg 1999. (Production: klr mediapartner GmbH & Co KG, Lengerich)
- Karl Huber / Christian Winther: 100 years of Hamburg-Bremer Fire Insurance Company Hamburg 1854–1954. Hanseat, Hamburg 1954.
- Francisco Moraga: Just the Truth: Sex, Party & Insurance; a successful ego trip. Mühlheim / Main 2013. ISBN 978-3-00-042244-7
- Walter Georg Schües: The history of the "North German insurance company" in Hamburg 1857–1957. Hans Christians, Hamburg 1957.
- Arno Surminski : In the Train of Times - The Victoria from 1853 until today. Düsseldorf 1978.
- Arno Surminski: In the train of the times. 150 years of Victoria. 1853-2003. Victoria Insurance Companies, Düsseldorf 2003. ISBN 3-00-011767-9
- Victoria General Insurance Company (ed.): Victoria Insurance 1853–1928. Festschrift for 75 years of Victoria Insurance, Berlin 1928.
- Cornel Zwierlein: The tamed Prometheus: Fire and security between early modern times and modern times. Vandenhoeck & Ruprecht, Göttingen 2011. ISBN 978-3525317082
Web links
Individual evidence
- ↑ a b c d e key figures
- ↑ a b ERGO International. In: ergo.com. ERGO Group, accessed on April 16, 2019 .
- ↑ Totally digital step and concentrated online competence. In: bocquel-news.de. November 3, 2016, accessed October 9, 2018 .
- ↑ Ergo is rebuilding and reducing jobs. In: versicherungsmagazin.de. June 2, 2016, accessed October 9, 2018 .
- ↑ a b Press release: ERGO receives new group structure - Supervisory Board appoints Andree Moschner to the Executive Board. Munich Re, February 12, 2016, accessed on October 9, 2018 .
- ↑ a b New company founded: Ergo expands global IT management. Retrieved August 2, 2019 .
- ↑ Portrait of the ERGO Group | ERGO Group AG. Retrieved August 2, 2019 .
- ↑ ERGO Germany. ERGO Group, accessed on October 9, 2018 .
- ↑ DKV merged with Victoria Krankenversicherung. Retrieved January 18, 2019 .
- ↑ ERV becomes ERGO Reiseversicherung - ERV. Retrieved August 2, 2019 .
- ↑ Restructuring at ERGO. Retrieved January 18, 2019 .
- ↑ a b New sales strategy: The battle of the systems: Insurer Ergo lets Ergo Direkt brand die. Retrieved August 2, 2019 .
- ↑ Insure purely digitally with nexible: 20,000 customers in three months . In: presseportal.de . ( presseportal.de [accessed on July 5, 2018]).
- ↑ VWtoday: Riess' right hand: The unknown string puller Tom ... Retrieved on August 2, 2019 .
- ↑ a b Arno Surminski: In the train of times. 150 years of VICTORIA ; Düsseldorf, 2003, (printing and processing: Ellwanger Bayreuth), ISBN 3-00-011767-9
- ↑ Hamburg-Mannheimer Versicherungs-AG (ed.): 100 years of Hamburg-Mannheimer ; Self-published, Hamburg, 1999 (production: klr mediapartner GmbH & Co KG, Lengerich)
- ↑ Cornel Zwierlein: The tamed Prometheus: Fire and security between early modern times and modern times . Vandenhoeck & Ruprecht, Göttingen 2011, ISBN 978-3-525-31708-2 , p. 319-321 .
- ^ Karl Huber / Christian Winther: 100 years of Hamburg-Bremer fire insurance company Hamburg 1854-1954 . Hanseat, Hamburg 1954.
- ^ Walter Georg Schües: The history of the "North German insurance company" in Hamburg, 1857-1957 . Hans Christians, Hamburg 1957.
- ↑ Major merger with Victoria in Berlin . In: Der Tagesspiegel Online . July 5, 1997, ISSN 1865-2263 ( tagesspiegel.de [accessed July 4, 2018]).
- ↑ Jan Jurczyk: General meeting gives the green light for "Ergo" insurance group: Victoria shareholders bless merger with Hamburg-Mannheimer . In: Berliner Zeitung . ( berliner-zeitung.de [accessed on July 4, 2018]).
- ↑ Ergo goes public on February 2nd. In: Der Tagesspiegel. January 27, 1998, accessed October 9, 2018 .
- ↑ Munich Re announces exchange offer for ERGO shares - exclusive cooperation between ERGO and HypoVereinsbank intended. In: presseportal. April 2, 2001, Retrieved October 9, 2018 .
- ↑ Munich Re: ERGO reports entry of the squeeze-out decision in the commercial register. In: boerse.de. July 6, 2010, accessed October 9, 2018 .
- ↑ Danuta Szarek: When a brand name becomes a problem. In: welt.de. February 15, 2010, accessed October 9, 2018 .
- ↑ ERGO intends to integrate Europäische Reiseversicherung and Mercur Assistance. ERV, accessed on October 9, 2018 .
- ^ Ergo insurance: Out for Hamburg-Mannheimer and Victoria . In: ZEIT ONLINE . ( zeit.de [accessed on July 4, 2018]).
- ↑ DGAP-Adhoc: ERGO accelerates growth with new brand strategy. In: FinanzNachrichten.de. November 20, 2009. Retrieved October 9, 2018 .
- ↑ Ergo campaign evaporates. In: Spiegel Online. May 26, 2011, accessed October 9, 2018 .
- ↑ Munich Re: Strategic Mission Statement & Fields of Action | Munich Re corporate responsibility. Retrieved July 11, 2018 .
- ^ Karen Bogdanski: Corporate Responsibility in the Institutional Environment: A German-Dutch Comparison of Concepts and Practical Implementation . Waxmann Verlag GmbH, Münster 2016, ISBN 978-3-8309-3426-4 , p. 143 .
- ↑ Adaptation to the consequences of climate change: Munich Re and ERGO project | ERGO. Retrieved July 11, 2018 .
- ↑ direct / KarstadtQuelle Insurance: Improved rating by Standard & Poor's . In: OpenPR.de . ( openpr.de [accessed on January 18, 2018]).
- ↑ Test results from the ERGO disability insurance . Retrieved May 30, 2013.
- ↑ For the first time, ERGO Direkt receives a “very good” rating from TÜV . business-on.de, December 12, 2011. Accessed May 30, 2013.
- ↑ Press release ERGO Group: Comprehensibility put to the test: ERGO receives TÜV seal ( memento of the original dated December 13, 2017 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. . ergo.com, March 6, 2013. Last accessed on December 13, 2017.
- ↑ Financial test special insurance, special issue November 2012, p. 49
- ↑ Financial test special insurance, special issue November 2012, p. 26
- ↑ Test: Financial Strength of Life Insurance Companies, ÖKO-TEST, February 2013 issue, p. 108
- ↑ study risk prevention insurer I . German Institute for Service Quality, May 22, 2013. Accessed May 30, 2013.
- ↑ ERGO Customer Advisory Board | ERGO Group AG. Retrieved July 17, 2018 .
- ↑ LifePR (c) 2002-2018: ERGO customer advisory board goes into the second round - ERGO Insurance Group AG - press release. Retrieved July 17, 2018 .
- ↑ "Awesome fun": A lavish sex party at Ergo Insurance . ( handelsblatt.com [accessed January 31, 2018]).
- ↑ spiegel.de: The somewhat different insurance
- ↑ Insurance invited representatives to sex party
- ↑ In the Spiegel article it is said "the participants taxed exactly 3,046 euros as a monetary benefit" - it has not been proven whether everyone really did that.
- ↑ spiegel.de: May 24, 2011
- ↑ ergo.com ( Memento from May 30, 2011 in the Internet Archive )
- ↑ Hamburg-Mannheimer: Insurance set sex party off tax . faz.net. May 29, 2011. Retrieved June 2, 2011.
- ↑ Technical report of the corporate auditing department on the examination of the HMI competition trip Budapest 2007, pp. 26, 28 and 37
- ↑ Stern.de: Orgy with 20 prostitutes and violinists
- ↑ As a reward: sex! The pleasure trips of the Ergo representatives to Budapest, Jamaica, Mallorca . In: bild.de . ( bild.de [accessed on July 5, 2018]).
- ↑ Moraga, Simply Only Truth, p. 115
- ↑ Moraga, Simply Only Truth, pp. 177 and 239
- ↑ Insurer : Chronicle of the Ergo Scandal . ( handelsblatt.com [accessed July 6, 2018]).
- ^ Frankfurter Allgemeine Zeitung . June 29, 2011.
- ↑ Incentive guideline. Ergo Compliance (COED), August 1, 2013, p. 4 , accessed on July 6, 2018 .
- ^ Accusations of cheating. ProContra Online, August 10, 2019, accessed March 4, 2020 .
