Control center Tyrol

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Coordinates: 47 ° 15 ′ 39.8 ″  N , 11 ° 24 ′ 18.8 ″  E

Control center Tyrol

logo
legal form non-profit GmbH
founding April 1, 2005
Seat Hunoldstrasse 17a, Innsbruck
management Bernd Noggler
Number of employees 71
Website www.leitstelle.tirol

The Tyrol control center is the central control center of the Tyrolean blue light organizations - with the exception of the police. Originally founded as ILL - Integrierte Landesleitstellen GmbH , it has been known as Leitstelle Tirol since 2008 .

Organizational matters

Control center Tyrol at night
Control center building in Innsbruck

The Leitstelle Tirol is a limited liability company , shareholder is the state of Tirol (100%). It is based in Innsbruck .

In 2014, the dispatchers at the control center in Tyrol received around 410,000 incoming calls, which resulted in around 341,000 events.

tasks

The tasks of the control center in Tyrol are typical for a rescue or fire brigade control center and essentially consist of receiving emergency calls and other incoming calls as well as alerting and dispatching suitable emergency services, ambulance vehicles or other forces in accordance with the situation. In addition, the Tyrolean control center was entrusted with the technical supervision of all Tyrolean tunnels in the high-level road network (with the exception of the motorways).

Alerting and communication

The Tyrol control center handles the emergency calls 122 (fire brigade), 140 (alpine emergency call), 144 (rescue service) and the ambulance number 14844. Since September 1, 2016, emergency calls have been processed by the standardized NOAS + query system. It serves on the one hand to receive the essential information for alerting the emergency services and on the other hand to convey calm to the emergency reporter and to help him to cope with the acute situation or to give safety information and instructions on immediate measures.

Communication with the emergency services

  • Blue light organizations and the control center are involved in the Austria-wide TETRA radio network , with radio traffic being routed to several radio groups.
  • Alerting the Tyrolean blue light organizations is primarily carried out with the help of the WAS warning and alarm system ( POCSAG network with digital signal receivers ).
  • The vehicles of the rescue service are also all equipped with GSM cell phones and a car PC .

Supervised organizations

Ambulance service
fire Department
Air ambulance
Further

history

Major disasters such as the avalanche accident in Galtür in 1999 made the need for integrated and supraregional coordination of operations obvious. The state of Tyrol and the city of Innsbruck subsequently commissioned planning and studies for the establishment of a central state control center. The aim was to create a control center that would carry out the alerting, coordination, dispatching and operational support of all Tyrolean emergency services (with the exception of the police).

2003

The fundamental decision of the state of Tyrol and the city of Innsbruck to set up a joint control center also laid the foundation stone for the control center in Tyrol.

2004

In 2004, the contract for the establishment of the control center in Tyrol was signed by the then owners, the State of Tyrol (participation: 74%) and the city of Innsbruck (participation: 26%).

2005

The official start of the ILL - Integrated State Control Center (today: Control Center Tyrol) followed on April 1, 2005 by taking over the then Divisional Control Center Tyrol Central of the Austrian Red Cross.

2006

In March, employees from the Tyrolean control center take over the tasks of the Tyrolean tunnel control center at the Imst location . From April onwards, all emergency helicopters stationed in Tyrol will be alerted from Innsbruck. In addition, Tyrol is the first federal state in Austria to start the digital radio network TETRA 25.

With July, the receipt of the fire brigade emergency number 122 from the Kufstein district will be taken over. H. From now on, the fire brigades in the Kufstein district will be alerted and dispatched by the Tyrol control center.

Finally, on September 15, 2006, the first party of the new operations building of the control center in Tyrol at the location Hunoldstrasse 17a, Innsbruck will be celebrated. The design for the building comes from the architects Johann Obermoser, Hanno Schlögl and Daniel Süß.

2007

Almost a year after the first party, the Tyrol control center moves to the new company building in October. Towards the end of the year, the fire brigade emergency number 122 will be taken over from the Innsbruck-Stadt district in November and from the Innsbruck-Land district in December. By December 2007 thus the volunteer fire departments in the districts of Kufstein, Innsbruck and Innsbruck-Land and the fire brigade Innsbruck and the company fire brigade of the airport Innsbruck alerted by the control center Tyrol and schedules.

2008

In August, the Tyrol control center will receive the fire brigade emergency number 122 from the Schwaz , Imst , Kitzbühel , Landeck , Reutte and Lienz districts . The Tyrol control center is now responsible for the Tyrol-wide acceptance of the emergency number 122 and for alerting, dispatching and supporting all 362 Tyrolean fire brigades.

Since Innsbruck is one of the venues for the 2008 UEFA European Championship , up to 20 employees are on duty around the clock on match days. Following the European Championship , the alarms will be completely switched over to the warning and alarm system operated by the State of Tyrol . From September onwards, all Tyrolean water rescue operations will be alerted and dispatched by the Tyrol control center.

2010

Right at the beginning of the year there was a change in the ownership structure of the control center Tyrol: The city of Innsbruck transfers its 26% ownership share to the state of Tyrol. From this point in time, the Tyrolean Control Center is a 100% subsidiary of the State of Tyrol. In July, Cave Rescue Tirol becomes the new system partner of the control center Tirol and will be alerted from Innsbruck immediately.

2011

The medical emergency number 141 is given by the State of Tyrol to the Tyrolean Medical Association . The control center Tyrol is commissioned with the technical implementation of the transfer of the callers. From now on, after dialing 141, you get to a voice menu and enter your postcode to be connected to the doctor on duty. With the entry into force of the new rescue service contract between the state of Tyrol and the Rotes Kreuz Tirol non-profit rescue service GmbH, there are also changes for the control center Tyrol. The scheduling of the system partners is divided into 4 specialist areas: emergency call center, ambulance transport, emergency rescue, fire brigade & technical rescue. The ambulance team is new , in which the efficient and cost-reducing planning of qualified ambulance for the entire federal state is carried out.

In the further course of the year, the emergency number 144 from the districts of Imst, Reutte, Landeck and Kitzbühel will be taken over. As of the end of 2011, the Tyrolean Control Center is also responsible for dispatching and alerting the ground-based rescue service as well as dispatching ambulance services for the entire state of Tyrol with the exception of the districts of Lienz and Schwaz.

2012

The Schwaz emergency call area will be activated in March and the Lienz emergency call area will be activated on November 30, 2012. In addition, the Silberberg Tirol mine rescue team becomes a new system partner. From November 30, 2012, all Tyrolean blue light organizations (with the exception of the police) in North and East Tyrol will be looked after by the Tyrol control center.

2013

In November 2013 the (politically required) branch in East Tyrol went into operation. For this purpose, premises in the district control center of the Red Cross in Lienz were rented and converted. The branch office is mainly manned by 2–3 people during the day who only take calls.

Web links

Individual evidence

  1. ↑ Facts - Control Center Tirol. (No longer available online.) In: www.leitstelle-tirol.at. Archived from the original on July 6, 2016 ; accessed on October 14, 2016 . Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / www.leitstelle-tirol.at
  2. ^ Control center Tyrol: Alarm time. (No longer available online.) Tyrol control center, archived from the original on October 14, 2016 ; accessed on October 14, 2016 . Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. @1@ 2Template: Webachiv / IABot / leitstelle-tirol.at
  3. ↑ Operation coordination - control center Tyrol. In: www.leitstelle-tirol.at. Retrieved October 14, 2016 .
  4. ↑ Integrated regional control center Tyrol . In: architektur im netz , nextroom.at.