Fairtiq

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Fairtiq ( spelling FAIRTIQ ) is a mobile app from the Swiss start-up of the same name, which enables electronic tickets for public transport in Switzerland , Liechtenstein , Vorarlberg , Linz , Göttingen , Halle (Saale), Central Thuringia, Aschaffenburg and Flensburg to be sent to solve.

history

Fairtiq was launched on April 28, 2016 in the Passepartout , Frimobil and Engadin Mobil tariff associations . Fairtiq has been valid throughout Switzerland and Liechtenstein since March 2018. Since October 2018, SBB has been testing the Fairtiq system under the name EasyRide in the “SBB Preview” app.

After the start-up in London won the Billion Journey Project of the transport company Go-Ahead , Fairtiq will develop solutions for the public transport system in Great Britain with Go-Ahead .

In 2019, the LINZ AG lines were added in the core zone Linz as well as in Göttingen and Halle (Saale) (tariff zone 210).

Since March 2020, an entire transport association in Germany can be used with Fairtiq for the first time. The Verkehrsverbund Mittelthüringen used the corona-related closings of ticket sales by the driver to introduce the planned system early.

From July 2020 it was possible to buy tickets within the city of Aschaffenburg and in the Aktiv-Bus area in Flensburg.

The company, founded in 2016 by CEO Gian-Mattia Schucan, employs 66 people and cooperates with 31 partner companies.

functionality

The passenger checks in by swiping in the app when getting into a public transport vehicle and checks out again when getting off at the destination stop . The app uses GPS tracking in the smartphone to calculate the fare according to the best price principle for individuals (and, depending on the tariff, several children up to six years of age) and any number of changes to the destination. If you drive several trips on the same day, the maximum day ticket price will be charged. If you forget to check out when you leave the vehicle, you will receive a reminder.

You can store existing subscriptions with tariff associations and discount entitlements (e.g. half-fare card ). So far, there has been no automatic conversion of individual tickets into a subscription for frequent users, if this would be cheaper.

Payment is made daily after public transport in Switzerland has closed by means of credit cards , REKA, PostFinance Card and TWINT . Originally, the payment system was Easypay the Swisscom offered, due to high costs but this is set at 30 September 2020th In Germany and Austria, payment in July 2020 is only possible with credit card (VISA / Mastercard) or PayPal .

Scope

Fairtiq is valid in the entire GA route network in Switzerland and Liechtenstein. You can buy tickets beyond the boundaries of the tariff associations. Class changes and night surcharges are not included . Since April 2019, ship connections can be billed via Fairtiq. In Linz, Fairtiq is only valid for buses and trams operated by LINZ AG in the Linz core zone.

bonus

In some route networks, a bonus of 5% is credited to the monthly bill, provided that Fairtiq has been used at least 5 times. This applies to the tariff associations A-Welle , Frimobil, Libero , LIEmobil , Mobilis, TNW, Onde Verte , Ostwind , Passepartout and the tariff association Zug as well as the Auto AG Uri and the city ​​bus Chur .

Fairtiq vmobil

Fairtiq vmobil is valid in the Vorarlberg transport network and across borders in Liechtenstein. It is not yet possible to buy tickets from Vorarlberg to Switzerland or vice versa. In addition to the credit card, PayPal is also accepted for payment in this app .

Fairtiq in Linz

Since August 12, 2019, Fairtiq has also been in effect in the Linz core zone of LINZ AG (LINZ LINIEN GmbH division). Line 4 can only be used as far as the Traun intersection with Fairtiq. For underground stops, Linz AG advises starting Fairtiq outside the station. As in Vorarlberg, PayPal is accepted in addition to VISA and MasterCard .

Most important awards

  • 2019 Transport Ticketing Global Awards (UK): Awarded “Best Smart Ticketing Program 2019” together with Freiburgische Verkehrsbetriebe
  • 2019 Cohort Award (UK): Awarded as a very promising product as part of the Go-Ahead Group's Billion Journey Project
  • 2018 winner of the Austrian mobility award
  • 2018 Swiss Economic Award : Winner in the "Services" category
  • 2018 Transport Ticketing Global Awards (UK): Awarded as «Digital Champion 2018»
  • 2016 Le meilleur du web: Winning the categories «Mobile» and «Innovation»

Web link

Individual evidence

  1. ^ Press release from the Vorarlberg transport association. Retrieved September 17, 2018 .
  2. Press release of the LINZ AG division LINZ LINIEN GmbH. August 12, 2019, accessed August 14, 2019 .
  3. About us at www.fairtiq.ch
  4. ↑ The FAIRTIQ ticket app can now be used throughout Switzerland (PDF) Media release by the Lucerne public transport system from March 1, 2018
  5. The SBB are now also testing the GPS ticket In: tagesanzeiger.ch , October 2, 2018, accessed on October 16, 2018.
  6. Berner Fairtiq makes the leap to Great Britain , In: Inside-Channels.ch , January 24, 2019, accessed on January 31, 2019
  7. The new GÖVB air line tariff , accessed on November 27, 2019
  8. FAIRTIQ ticket app is now also available in Halle , accessed on November 27, 2019
  9. FAIRTIQ: FAIRTIQ is now available in the Verkehrsverbund Mittelthüringen (VMT). Retrieved on July 17, 2020 (German).
  10. Buy bus tickets by mobile phone , accessed on July 14, 2020
  11. Lisa Bohlander: Flensburg: Aktiv-Bus introduces nationwide first digital bus ticket | shz.de. Retrieved July 17, 2020 .
  12. Team website of the company, accessed July 31, 2020.
  13. Partner website of the company, accessed July 31, 2020.
  14. How It Works , Company website, accessed January 31.
  15. What requirements must be met to use FAIRTIQ? Retrieved July 5, 2019 .
  16. Why is EasyPay from Swisscom no longer available as a payment method? Retrieved July 17, 2020 .
  17. My payment method has not been accepted. Why? Retrieved July 17, 2020 .
  18. FAIRTIQ is now also your ship ticket on www.fairtiq.ch
  19. Bonus on www.fairtiq.ch
  20. FAIRTIQ vmobil on play.google.com
  21. Fairtiq at LINZ AG. August 12, 2019, accessed August 14, 2019 .
  22. L'application Fairtiq récompensée , La Liberté of January 30, 2019, accessed on February 21, 2019.
  23. From Bern to London - Swiss app Fairtiq wins Billion Journey Project in England , Bahnonline from January 24, 2019, accessed on February 21
  24. FAIRTIQ - ticket for bus and train , mobility projects , accessed on February 21, 2019
  25. Fairtiq wins Swiss Economic Award , Netzwoche of June 11, 2018, accessed on February 21, 2019
  26. Digital Champion 2018 , Transport Ticketing, accessed on February 21, 2019
  27. Le palmarès des Meilleurs du Web 2016 , Le meilleure du web, accessed on February 21, 2019