ATM fee

ATMs of various operators at a Thai airport

An ATM usage fees is used by banks and ATMs -Betreibern as fee collected when (mostly foreign) customers at ATMs (ATM) Cash stand out. There are two types of fees: Operator fees (also: direct customer fees , English: access fees ) are charged by the operator of a machine directly from the withdrawing customer. The card-issuing bank demands issuer fees from the customer for withdrawing from other machines. Consumer advocates criticize these issuer fees for the fact that the customer does not find out at the time of withdrawal at a third-party ATM what amount his card-issuing bank will charge him for it. There are also interchange fees that the machine operator demands from the card-issuing bank.

Asia / Pacific

Australia

Since March 3, 2009, ATM operators in Australia are allowed to charge direct customer fees. The Australian central bank ( Reserve Bank of Australia ) expects an improvement in the competitive situation and an increase in efficiency in the Australian ATM system. Most banks ( Commonwealth Bank (CBA), ANZ and Westpac /St.George) charge an "ATM service fee" of 2.00 AU $ Australian dollar for withdrawals and balance inquiries for foreign customers, NAB calls for a Withdrawing AU $ 1.50 (AU $ 0.50 for one query), Suncorp takes AU $ 2.20 (AU $ 0.80 for one query). Independent operators also charge slightly higher fees for locations in pubs and clubs.

As the card issuer, Bendigo Bank charges a fee of AU $ 1.00 for the use of third-party ATMs. ANZ, Bank of Queensland , BankWest, CBA, Suncorp and Westpac / St.George do not charge any publisher fees for third-party access. The ING subsidiary Orange Everyday reimburses its customers for GA fees if the withdrawal amounts to at least AU $ 200. If a customer uses an electronic terminal instead of an ATM, they receive a credit of AU $ 0.50.

Bangladesh

There are several ATM networks in Bangladesh. Market leader Dutch-Bangla Bank maintains the largest network, which many other member banks have also joined. Disposals within the network remain free of charge for customers, but Dutch-Bangla Bank charges members an interchange fee of 10 BDT (approx. € 0.10 ) per transaction.

Hong Kong

There are three ATM networks in Hong Kong: ETC ( HSBC and Hang Seng Bank ) JETCO (all other banks) and Æon . The use of ATMs is free of charge as long as you stay in your own ATM network. A service fee of HK $ 30 is charged outside of your own network . Usually, no direct customer fees are charged for withdrawals with credit cards.

India

As of April 1, 2009, the Indian Central Bank (Reserve Bank of India) prohibited all banks from charging ATM fees. Previously, banks would charge between INR 10 and INR 35 per transaction. Indian banks are allowed to charge fees for withdrawals with credit cards and at foreign ATMs. In addition, the Central Bank of India limits the use of Indian credit cards abroad; VISA cards from India are marked as standard: “Valid in India and Nepal only”. The reason for this is the country's restrictive foreign exchange policy. The ban on ATM fees has recently been lifted and the original regulation has been reintroduced. Fees vary from bank to bank and range from INR 12 to INR 50.

Iran

In Iran there is only one ATM network operators, Shetab . No withdrawal fees are charged within this network.

Pakistan

In Pakistan, banks normally charge a fee of 10 PKR to 35 PKR (approx. € 0.10 to € 0.30) for third-party dispositions. These fees are intended to cover the transaction costs for the transmission of the third-party directives. There are two ATM systems operated by a bank consortium and MNET, behind which MCB Bank Ltd. stands. All Pakistani banks belong to one of the two systems. Some banks (such as Allied Bank and HSBC ) assume the third-party access fees and allow their customers to withdraw nationwide at no cost.

Sri Lanka

In Sri Lanka, banks charge 50 LKR (approx. € 0.30 to € 0.50) for disposals of foreign customers.

Thailand

In Thailand, since June 1, 2010, most ATMs have added a credit card fee of 150 THB (€ 3 to € 4) to the withdrawal amount. This fee was later increased to THB 180 and finally to THB 200 (approx. € 5.20). In addition, there are the usual fees that the credit card companies charge the cardholders. Cash withdrawals from the Japanese bank Æon were free until early 2014. Now the usual amount of 150 THB is due.

Europe

European Union

The regulations on the European Payments Area (SEPA) require that cross-border transactions are priced the same as domestic ones. These regulations have been in effect since 2002.

Germany

The German ATM operators have concluded an ATM agreement, the German banking industry is responsible for organization and representation . ATM operator in Germany were allowed by the card-issuing to the new rules from January 15, 2011 bank require an interchange fee at any height. The card-issuing bank demanded an external access fee from the withdrawing customer.

ATM networks

Most banks participate in an ATM network that enables their customers to withdraw free of charge. There are the following machine networks:

• Sparkassen-Finanzgruppe - although the group is not related to ATMs, the members of the Sparkassengruppe mostly waive the withdrawal fees among themselves, around 25,000 ATMs (as of January 2010)
• Bankcard service network - Offer in the BVR - Federal Association of German Volksbanks and Raiffeisenbanks for VR-Bank Volks- and Raiffeisenbanken and PSD banks with reduced fee, which is usually taken over by the own house bank, around 19,000 ATMs (as of January 2010)
• the Cash Group (including Deutsche Bank , Commerzbank , UniCredit and their subsidiaries and other members ) have around 9,000 ATMs
• Cashpool - Association of the smaller private banks ( BBBank , National-Bank , Santander Consumer Bank , Sparda-Banken , Targobank , ...), for which membership in the Cash Group is too expensive (over 2,900 ATMs at 1,900 addresses)

Parts of this section since 2011 seem out of date to be .
Please help to research and insert the missing information .

The banks in the Association of German Banks have undertaken to charge a maximum of € 1.95 for the payment from January 15, 2011. Savings banks and cooperative banks want to charge much higher fees. At the same time, the accounting system was changed. From this point in time, fees for withdrawals with girocard cards should only be charged by the ATM operator and not by the card-issuing institution. With this new direct customer fee, it is possible to display the costs of the withdrawal before the payout and to cancel the withdrawal before any fees are incurred. However, contrary to the numerous press releases, this regulation is not binding, as there is still the possibility under certain conditions that an ATM operator will charge an interchange fee, which the card-issuing institution will pass on to the customer in whole or in part. This results from Section 7 (2) of the "Agreement on the German ATM System" from 2011. However, the question arises whether the corresponding interbank agreements in individual cases with the judgment of the Higher Regional Court Karlsruhe of August 1, 2006, 17 U 359/05 are compatible.

In addition, posting items for the use of cash dispensers may arise. These are not subject to judicial content control because they regulate the fee for a special service provided by the credit institutions, as they are available for withdrawals around the clock. However, a free withdrawal must then be possible at the bank counter of the bank holding the account.

Navigation systems and apps for smartphones make it easier for users to find free ATMs in their area.

history

The German ATM agreement originally provided for a maximum fee agreement with regard to the interchange fee. This stipulated that a fee of 4 DM was charged for disposals up to 400 DM , and 1% of the withdrawn sum for higher amounts. It was a maximum fee: the ATM operator could invoice lower amounts (so the savings banks invoiced each other 1.50 DM). The account-holding bank usually charged these amounts to the account holder without surcharges or discounts, so that the maximum fee was in practice a fixed price.

In the mid-1990s, the BfG was very successful on the market with its free salary account. Due to the small network of branches and ATMs of the BfG, their customers use the ATMs of the other banks disproportionately. In order to reduce the attractiveness of this offer from the BfG (and later the direct banks), the German Savings Banks and Giro Association canceled the maximum fee agreement on March 1, 1997 with the aim of achieving a new contract with higher prices.

After the Bundeskartellamt had expressed strong concerns about the ability to obtain approval, the new maximum wage agreement was withdrawn in the summer of 1997. Since then there has been no uniform regulation.

Since then, interchange fees have risen significantly - as a result, banks have been demanding ever higher external access fees from their customers. Individual institutes demanded € 10 for an external ruling.

The ATMs in the girocard system belong to the individual banks, which are allowed to charge a fee for withdrawals with debit cards from other banks (so-called "third-party withdrawals"), the interchange fee. In Germany, this is up to 10 euros for a cash withdrawal. The actual costs are estimated at 0.60 euros. The private banks have pushed for regulation and proposed a maximum amount of 2 euros, while the Savings Banks Association has proposed a maximum amount of 5 euros. Politicians reacted by discussing legal regulations.

As a result, the individual banking groups formed disbursement groups. After the savings banks and cooperative banks, the cash group of major banks and the cash pool of smaller private banks were formed in 1999/2000 . In this way, the private banks tried to reduce the competitive advantage of the savings banks and cooperative banks through their close-knit network.

In March 2010 the Federal Cartel Office intervened with an examination. The banks then agreed to change the system from 2011 onwards. From then on, the interchange fees are to be abolished and replaced by a freely definable operator fee, which is displayed to the customer on the screen at the beginning of the withdrawal. This is intended to initiate price competition.

Finland

Withdrawals are free of charge for holders of a Finnish bank card or VISA -Electron card at all ATMs of the "Otto." Brand, which forms the largest ATM network in Finland. There are smaller competitors whose GA travelcard fees are due.

Great Britain

After a campaign by consumer advocates and tabloids, the British banks had to give up third-party access fees to customers in 1999 and offer third-party access fees in the domestic LINK network free of charge. Interchange fees are charged internally, which the card-issuing side pays itself.

Beyond the branch network of banks, there is an increasing number of ATMs operated by independent providers in parking garages, discos and other locations. A direct customer fee is charged here, which in 2005 was between £ 1.00 and £ 1.50, but in isolated cases could be up to £ 5 or £ 10. There is no charge for Abbey National ATMs. There was some discussion about ATM locations in shabby areas where banks had given up their presence. The regulations on the display of direct customer fees on the device were specified in 2005.

Ireland

The Financial Regulator prohibits all GA travelcard fees in the Republic of Ireland.

Netherlands

ATM withdrawals in the Netherlands are free of charge. However, there is a limit of one withdrawal per day for external dispositions and the credit limit is lower than with your own bank.

Austria

In Austria , no fees were originally charged at ATMs for own or third-party customers. In 2010, individual banking divisions, such as Raiffeisen-Landesbank Tirol , began to offset fees for withdrawals made by customers of other banking institutions, which led to great criticism, for example from the Association for Consumer Information. In 2011 the Salzburg Raiffeisen Association wanted to follow this example. Both banks now charge between 60 and 80 cents per withdrawal.

Portugal

All Multibanco withdrawals and transfers in Portugal are free of charge.

Spain

For withdrawals by third-party customers, banks operating ATMs charge a direct customer fee of around € 0.50 per withdrawal.

Sweden

Swedish banks usually issue debit cards with an annual or monthly fee that covers all withdrawals in Sweden and within the euro zone. Fees are charged for withdrawals in other areas.

Switzerland

The usual fee for withdrawing from a foreign bank is 2 SFr. All Swiss banks issue Maestro debit cards so that every ATM can be used.

North America

Canada

Canada's banks operate the Interac network; here a transaction fee of 1.50 C $ is charged for third-party dispositions . For some years now, there have also been independent ATM operators in the market who charge direct customer fees for withdrawals. As a result, Canadian banks are increasingly charging this service fee for withdrawals from third-party customers, which is charged to the customer in addition to the Interac fee.

United States

Prior to 1988, there were no direct charges from ATM operators in the US. In 1988, Valley Bank of Nevada began charging ATMs in or around Las Vegas casinos for cards that were not issued by Valley Bank. Gradually, various card systems, including the national brands Plus and Cirrus , allowed so-called "surcharging" by ATM operators. Before 1996, operator fees were around US $ 1 , according to a 2001 study by the state consumer organization Public Interest Research Group .

When banks and operators recognized the profit potential from third-party dispositions, they raised the fees. Today the operator fees are US $ 2 (2003), but can be up to US $ 6, and even more at cash-intensive locations such as bars or casinos. In cases where fees have to be paid both to the card-issuing bank (for third-party access to other ATMs) and to the ATM operator (the direct customer fee), the total charge for the customer can add up to US $ 11. Independent ATM operators ( Independent Sales Organizations (ISOs) ) are the driving force behind the setting up of more and more ATMs in the US -Currently they operate over 60% of the 396,000 ATMs in the United States. There are concerns that the US market is oversaturated, so that the fee income will no longer ensure profitable operation and the number of devices will decline.

A new form of payment in the market is the denial fee , which a customer has to pay if he wants to withdraw more money than his account balance or limit allows. As a counter-reaction to the multiple charges on customers, some banks in the USA (such as USAA and E-Trade Bank) have begun not to charge their customers for any third-party access fees and also to reimburse their customers for all fees from other operators. This means that customers of these banks can withdraw free of charge anywhere. Another way to get cash inexpensively is to use the cash payout (cash back) at the cash registers of supermarkets or petrol stations when paying with a debit card.

South America

Argentina

For withdrawals with foreign credit / debit cards, the operators charge a fee of 190-200 ARS, i.e. just under 8 euros per withdrawal. The amount of the withdrawal is limited to 3000 to 4000 ARS (as of February 2018). In Argentina all ATMs belong either to the "Banelco" network or to the "Red Link" network. Hence, there is practically no way to avoid these high fees.

Brazil

Many banks charge ATM fees of BRL 15-20. But there are also banks that do not levy these fees.

Peru

Additional fees of 18-20 PEN (4.50-5 euros, as of February 2018) must be expected at ATMs at tourist destinations (airports, shopping centers). In the branches of larger banks in the cities, withdrawals can also be made without an additional ATM fee.

Individual evidence

1. ↑ RBA: ATM fee reforms ( Memento of the original from October 28, 2009 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. 
2. ↑ No charge for bank customers West When They use foreign ATMs
3. ^ Telegraphindia , Use any ATM from April free of charge. 29 May 2009, at last retrieved 25 July 2016.
4. ↑ Regulation (EC) No. 2560/2001 (PDF) of December 19, 2001.
5. ^ "Private banks advance with low fees" , Der Spiegel from August 25, 2010.
6. ^ BGH, judgment of November 30, 1993 , Az.XI ZR 80/93, full text.
7. ↑ Ulrich Immenga and Thorsten Körber: Market definition and market dominance in the use of ATMs , (PDF; 1.5 MB).
8. ↑ ^{a b} Banks are struggling to determine the maximum limit for the withdrawal fee. In: Der Spiegel . April 1, 2010.
9. ↑ Expensive withdrawals of money Government threatens banks with law against usury fees , Handelsblatt.
10. ^ Cartel office investigates banks Süddeutsche Zeitung on March 13, 2010
11. ↑ Otto.fi .
12. ↑ money.cnn.com: Barclays delays ATM fee . September 23, 1999. 
13. ↑ LINK | The World's Busiest ATM Network | Transaction Management Services ( Memento of the original dated December 9, 2008 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.  
14. ↑ ATM users to pay £ 250M in fees next year ( Memento of the original of July 22, 2011 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.  
15. ^ Parliament UK .
16. ↑ Banking and credit | Cash machines ( Memento of the original from January 27, 2008 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.  
17. ^ ATMs charging the poor | The Sun | HomePage | News | Sun Money
18. ^ New rules make ATM fees clearer . In: BBC News , July 1, 2005. Retrieved April 25, 2010. 
19. ↑ LINK | The World's Busiest ATM Network | Transaction Management Services ( Memento of the original from January 26, 2008 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.  
20. ↑ Criticism of the introduction of ATM fees. on: ORF . November 9, 2010, accessed June 11, 2011
21. ↑ More cost transparency. on: ORF. June 11, 2011, accessed June 11, 2011
22. ↑ Die Presse: Withdrawing money costs on diepresse.com from June 10, 2011; Retrieved August 15, 2013
23. ↑ CBC Marketplace: ATM Fees
24. ↑ United States Court of Appeals for the Ninth Circuit Valley Bank v. Plus Sys., Inc .:
25. ↑ Stop atm fees ( Memento of the original of July 28, 2007 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice.  
26. ↑ Press Releases ( Memento of the original from September 27, 2007 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. 
27. ↑ Latest game of chance in town: ATMs ( Memento of the original from September 29, 2007 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice.  
28. ↑ Are there too many ATM machines? - Money - MSNBC.com
29. ↑ After 25 years, ATMs facing market changes - Business First of Buffalo:
30. ↑ In denial: ATM fee for getting nothing - The Red Tape Chronicles - MSNBC.com ( Memento of the original from May 6, 2010 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice.