Hermes fulfillment

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Hermes fulfillment

logo
legal form GmbH
founding 2006 as a 100 percent subsidiary of the Otto Group
Seat Hamburg
management Georg Rau (Chairman of the Management Board)
Number of employees 5,000
Branch logistics
Website Websites in the overall Hermes website

The Hermes Fulfillment GmbH is one in March 2006 in Hamburg , founded a 100 percent subsidiary of the Otto Group . It is part of Hermes Europe .

With a range of around 1 million articles, the company, which operates in goods logistics , moves around 300 million goods annually. The company offers fulfillment services.

history

Inspection of the textile goods for signs of use in the returns company in Hamburg

The Hamburg Otto Group founded the company on March 1, 2006 with the company Hermes Warehousing Solutions GmbH as a 100 percent subsidiary. At that time, the company included the Hamburg and Haldensleben locations . One aim of the business start-up was the expansion of services for Group business customers: Services of procurement - and distribution logistics were those of the storage to be supplemented (warehousing). Dieter Urbanke was appointed Chairman of the Management Board and managed the company until the end of 2016. He was succeeded by Georg Rau on January 1, 2017.

Since October 1st, 2009 the company has been trading as Hermes Fulfillment GmbH . It was thus integrated into a new company structure and assigned to Hermes Europe , a service holding company that coordinates Hermes' European business. In addition to procurement, distribution and warehousing, the company already offered other services.

Locations

The head office is in Hamburg. There is also a returns company here, which is considered the largest in Europe. Around 1,200 employees work in this company.

The largest location is Haldensleben with around 3,000 employees. There is a dispatch center , reserve and client warehouse as well as an automatic returns warehouse. The Otto Group has been on site since 1994, and the Haldensleben site has been developed in several stages since then.

Another location exists in Ohrdruf . On a total floor space of 90,000 square meters, around 300 employees store, pick and prepare large items in particular . These are goods such as larger electrical appliances, hardware store items, small furniture or carpets.

The Westphalian location in Löhne focuses on the logistics of furniture, household and electrical appliances. A new logistics center with a gross floor area of ​​around 100,000 square meters opened here in mid-2016, bundling the majority of the operating facilities previously distributed in the Löhne region. The site has around 1,000 employees.

Around 5,000 people are employed at the company's four locations.

Services and customers

According to the company name , the company offers fulfillment services. This includes all processes that are related to the fulfillment of promised services after the conclusion of the contract. With this in mind, Hermes Fulfillment offers business customers the development and operation of web shops , procurement services, warehousing, picking and distribution, accounts receivable and returns management , financial services and customer services . These services are provided nationally and internationally for distance selling.

Customers mainly include companies in the consumer goods industry . In addition to those from the Otto Group such as Otto , bonprix , Baur or Schwab , companies such as HSE24 , Wolford , Seidensticker , Tom Tailor , Chal-Tec and Muji also belonged or belong .

Award

In 2013, the Association of German Engineers (VDI) awarded its logistics innovation prize to Hermes Fulfillment. The logistics company received the award for its automatic returns warehouse at the Haldensleben site, whose degree of automation and maintenance concept convinced the jury. The technical centerpiece is a shuttle system that was developed by Knapp AG .

Web links

Individual evidence

  1. ↑ Bert Rösch: Hermes Fulfillment: Rau rises to CEO , in: Textilwirtschaft , October 20, 2016 (accessed on March 8, 2017).
  2. ↑ a b See the information from Bisnode , Germany company profiles from May 30, 2015.
  3. ↑ Nicole de Jong: 1 EUR per perfect return  ( page no longer accessible , search in web archives )  Info: The link was automatically marked as defective. Please check the link according to the instructions and then remove this notice. , in: DVZ No. 68 of August 23, 2013 (accessed on August 26, 2015).@1@ 2Template: Toter Link / www.dvz.de  
  4. ↑ Founding of Hermes Warehousing Solutions ( Memento of the original from September 24, 2015 in the Internet Archive ) Info: The archive link has been inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. , Report of the Otto Group from March 6, 2006 (accessed on August 11, 2015)  @1@ 2Template: Webachiv / IABot / www.ottogroup.com
  5. ↑ Information on the management of the Hermes Group at hermesworld.com ( accessed March 8, 2017).
  6. ↑ Message on the website of the VerkehrsRundschau from September 22, 2009 (accessed on August 11, 2015).
  7. ^ Henryk Hielscher: Germans succumb to the return mania , in: Wirtschaftswoche , January 8, 2013 (accessed on August 11, 2015); Anja Schrum, Ernst Ludwig von Aster (editor: Sonja Striegl): “Click to buy - online shopping and its consequences” , broadcast by SWR2 Wissen on February 26, 2014 (PDF, accessed on August 11, 2015).
  8. ↑ Gunhild Lütge: Verflixte Retouren , in: Die Zeit , No. 15/2014 of April 4, 2014 (accessed on August 11, 2015).
  9. ↑ Judit Hillemeyer: The networked ( sic !) Logistics , in: Lebensmittel Zeitung , No. 47 of 23 November 2012th.
  10. ↑ Dominik Bath: 350 new jobs at Hermes , in: Volksstimme , September 2, 2014 (accessed on August 11, 2015).
  11. ^ Matthias Wenzel: Hermes Fulfillment GmbH invited to the Logistics Day , in: Thüringer Allgemeine ( Gotha edition ), April 18, 2015.
  12. ↑ a b Hermes Fulfillment gets new operations manager , in: Neue Westfälische , February 26, 2015 (accessed on August 11, 2015).
  13. ↑ Hermes opens new logistics center in Löhne , VerkehrsRundschau on June 6, 2016 (accessed on August 6, 2016).
  14. ↑ Dirk Windmöller: Hermes Fulfillment is planning a new building in an industrial park in Löhn , in: Neue Westfälische , May 20, 2013 (accessed on August 11, 2015).
  15. ↑ See Getting back on track faster. Automatic returns warehouse increases the availability of goods , in: f + h conveying and lifting - magazine for material flow and automation in production, storage, transport and handling , issue 3/2014; Nicole Ritter: And ... back , in: handelsjournal - the business magazine for retailers , issue 12/2011; Hermes Brochure Retourenbetrieb Hamburg (PDF), p. 6 (accessed on August 11, 2015).
  16. ↑ Hermes Fulfillment and Meyer & Meyer set up joint venture  ( page no longer available , search in web archives )  Info: The link was automatically marked as defective. Please check the link according to the instructions and then remove this notice. , Report from September 30, 2010 on dvz.de ( accessed on August 11, 2015).@1@ 2Template: Toter Link / www.dvz.de  
  17. ↑ Bob Geisler: Sending back is becoming a popular sport , in: Hamburger Abendblatt from August 3, 2013.
  18. ↑ Bert Rösch: Returns get textile logistics going , in: Textilwirtschaft , No. 50 of December 15, 2011.
  19. ↑ Steffen Gerth: Everything in one hand , in: Der Handel No. 11 of November 7, 2012.
  20. ↑ Hermes supervises Muji.de , in: Der Handel , special publication Online Handel from October 16, 2013.
  21. ↑ See New Standards in Warehouse Logistics Awards , in: Kronen Zeitung , April 4, 2013; Hermes Fulfillment receives logistics innovation award , news from April 8, 2013 on allaboutsourcing.de ; Judit Hillemeyer: Hermes manages returns , in: Lebensmittel Zeitung , No. 48 of November 29, 2013.
  22. ↑ See the presentation by Knapp AG ( memento of the original from March 4, 2016 in the Internet Archive ) Info: The archive link was automatically inserted and not yet checked. Please check the original and archive link according to the instructions and then remove this notice. (PDF, accessed on August 10, 2015). @1@ 2Template: Webachiv / IABot / www.warehouse-logistics.com