On March 23, 2006, a fire broke out on board during a cruise. More than 100 cabins were damaged on the port side. One elderly passenger died of a heart attack, and eleven others suffered from smoke inhalation, some of them severe. Thanks to the timely evacuation and the successful extinguishing measures, no other passengers were harmed. From April 9 to May 13, 2006, the Star Princess was repaired at the Lloyd Werft Bremerhaven .
According to press reports, on March 10, 2012, two passengers on board the Star Princess discovered a small fishing boat with three people several kilometers away in distress . The crew of the Star Princess is said to have ignored calls for help from castaways and continued the journey. One of the fishermen was rescued after 28 days, the other two were killed. After a lengthy investigation, Princess Cruises was able to prove that it could not have been the Star Princess . Discrepancies in the statements of the passengers, who allegedly saw the castaways, and the location of the ship at the said time, had led to the allegations.
The Star Princess has 17 passenger decks. There are 1,297 passenger cabins at a length of 290 meters and a height of 61 meters. In addition to two specialty restaurants, passengers on the Star Princess have the opportunity to dine in various casual dining restaurants. There are multiple pools and whirlpools, a spa and fitness center, plus boutiques, a jogging track, and a virtual golf simulator. In addition, shows, the "Movies under the Stars", a casino etc. provide entertainment. The language on board is English.