KLM

KLM Royal Dutch Airlines

File:KLM logo.png
IATA ICAO Callsign KL KLM KLM
Founded	1919
Hubs	Amsterdam Schiphol Airport
Frequent-flyer program	Flying Blue
Alliance	SkyTeam
Fleet size	107 (+29 orders, KLM Cityhopper not included)
Destinations	250
Parent company	Air France-KLM
Headquarters	Amstelveen, The Netherlands
Key people	P. F. Hartman (CEO), F. Gagey (CFO)
Website	http://www.klm.com

KLM can also refer to KLM (Human Computer Interaction).

KLM Royal Dutch Airlines (Dutch: Koninklijke Luchtvaart Maatschappij, literally Royal Aviation Company; usual English: Royal Dutch Airlines) is an airline subsidiary of Air France-KLM based in Amsterdam, the Netherlands. It operates domestic and worldwide scheduled passenger and cargo services to more than 90 destinations. Its main base is Amsterdam Schiphol Airport.

Before the merger with Air France, KLM was the national airline of the Netherlands. KLM is the oldest airline in the world still operating under its original name. It had 30,118 employees (in March 2007).

The merging of KLM with Air France in May 2004 created Air France-KLM. Air France-KLM is incorporated under French law and its headquarters are at Roissy-Charles de Gaulle Airport near Paris. Air France-KLM is the largest airline in the world in operating revenues, and third largest in the world (largest in Europe) in revenue-passenger-kilometres (RPKs). Both Air France and KLM continue to fly under their distinct brand names.

Air France-KLM is part of the SkyTeam alliance with Delta Air Lines, Aeroméxico, Korean Air, Czech Airlines, Alitalia, Northwest Airlines, Aeroflot, China Southern Airlines and Continental Airlines.

History

KLM 777-200ER aircrafts at Schiphol Airport, Amsterdam

File:KLM Northwest Airlines Worldwide Reliability Logo.svg

The "Worldwide Reliability" logo with Northwest Airlines, 1993-2002

KLM was founded on October 7, 1919, making it the oldest carrier in the world still operating under its original name. The first KLM flight was on May 17, 1920, from London Northolt to Amsterdam Schiphol Airport carrying two English journalists and a number of newspapers. It was flown by an Aircraft Transport and Travel Airco de Havilland DH16, callsign G-EALU, piloted by Jerry Shaw. In 1920 KLM carried 440 passengers and 22 tons of freight. In 1921 KLM started scheduled services. By 1926 it was offering flights to Amsterdam, Rotterdam, Brussels, Paris, London, Bremen, Copenhagen, and Malmo; using primarily Fokker F2 & F3.

Intercontinental service to the Netherlands East Indies (today's Republic of Indonesia) started in 1929 using Fokker F7-B, although the first non-scheduled KLM flight had been in 1924 by Fokker F7 registration H-NACC piloted by van der Hoop. In 1930 KLM carried 15,143 passengers. The first transatlantic KLM route was between Amsterdam and Curaçao in December 1934 using the Fokker F-XVIII "Snip." On May 21, 1946, KLM was the first continental European airline to launch scheduled service to New York. In 1950 KLM carried 356,069 passengers. On 25 July 1957, the airline introduced its first flight simulator for the Douglas DC7C - the last KLM aircraft with piston engines - which opened the first trans-polar route from Amsterdam to Tokyo on November 1, 1958.

File:1324037.jpg

KLM Boeing 737-800

In March 1960, KLM introduced the first Douglas DC-8 jet into its fleet. In 1966, KLM introduced the Douglas DC-9 on European and Middle East routes. Schiphol airport opened in April 1967 and in 1968, the Douglas DC8-63 entered service. With 244 seats it was the largest aircraft of the time. KLM was the first airline to put the higher gross-weight Boeing 747-200B into service in February 1971 with Pratt & Whitney JT9D engines, beginning the era of widebody jets.

In 1980, KLM carried 9,715,069 passengers. In 1983, it reached a deal with Boeing to convert some of its Boeing 747-200s to stretched upper deck configuration. This meant returning the aircraft to the Boeing factory in Everett,Washington. The work started in 1984 and finished in 1986, the aircraft became Boeing 747-200SUD, which the airline operated in addition to Boeing 747-300s. In June 1989, KLM introduced the Boeing 747-400. Later that year, in July, KLM acquired 20 per cent of Northwest Airlines, starting an alliance between the two airlines. In 1990, KLM carried 16,000,000 passengers. In March 1994, KLM and Northwest Airlines introduced World Business Class on intercontinental routes, and in July 1995, KLM introduced its Boeing 767-300ER.

File:Convair 240 , KLM , PH-TEB , Kodachrome by Chalmers Butterfield.jpg

KLM Convair

In March and June 2002, KLM announced it would renew its intercontinental fleets by replacing the Boeing 767s, Boeing 747-300s, and eventually the McDonnell Douglas MD-11 with Boeing 777-200ERs and Airbus A330-200s. Some 747s will be first to retire.

The MD-11s will remain in service until 2014/2015. The first Boeing 777 was received on October 25, 2003, entering commercial service on the Amsterdam-New York route, while the first Airbus A330-200 was introduced on August 25, 2005 and entered commercial service on the Amsterdam-Washington Dulles route.

In March 2007 KLM started using the Amadeus reservation system, along with partner Kenya Airways.

Corporate organization

KLM Cityhopper Fokker F100

KLM is listed on the stock exchanges of Amsterdam, New York and Paris.

Subsidiaries:

• KLM Cityhopper (formerly: NLM Cityhopper)
• KLM Cargo
• KLM Flight Academy
• Transavia Airlines, wholly owned Low Cost Subsidiary of KLM
• 50% share in Martinair, other 50% owned by Maersk, after taking over P&O Nedlloyd
• 26% share in Kenya Airways
• KLM Engineering & Maintenance

Former subsidiaries:

• KLM Helicopters
• KLM uk was a KLM subsidiary until merged with KLM Cityhopper.
• Buzz, the low-cost airline of KLM uk
• KLM exel, a commuter airline.
• KLM Asia - See KLM Asia

Merger

On 30 September 2003, Air France and KLM announced that they would in future be known as Air France-KLM. This entity was offered on the Amsterdam Stock Exchange on 5 May 2004. The takeover by Air France marked the end of the oldest independent airline in the world. The Royal adjective will remain. Its independent identity is guaranteed to 2008, but eventually its operations may be merged with those of the French company. In the meantime, it does not appear that KLM's longstanding joint venture with Northwest Airlines will be affected. Both KLM and Northwest joined the SkyTeam alliance in September 2004.

File:Afkl1.jpg

Air France-KLM

Presidents - CEOs

• Albert Plesman (1919 - 1953)
• Fons Aler (1953 - 1961)
• Ernst van der Beugel (1961-1963)
• Horatius Albarda (1963 - 1965)
• Gerrit van der Wal (1965 - 1973)
• Sergio Orlandini (1973-1987)
• Jan de Soet (1987 - 1991)
• Pieter Bouw (1991 - 1997)
• L. M. van Wijk (1997 - 2007)
• Peter Hartman (2007 - present)

Codeshare agreements

As of December 14, 2007, KLM has codeshare agreements with the following airlines:

File:KLM Skyteam.jpg

KLM is part of the Skyteam Alliance

Aer Lingus Aeroflot Russian Airlines Aeroméxico Aircalin Airlinair Air Europa Air France Alaska Airlines Alitalia Avianca Bangkok Airways (Redeem Only) CCM Airlines

China Southern Airlines CityJet Comair Continental Airlines Copa Airlines Czech Airlines Delta Air Lines FlyLAL - Lithuanian Airlines Japan Airlines Jet Airways Kenya Airways Kingfisher Airlines

Korean Air Malaysia Airlines Malév Hungarian Airlines Middle East Airlines Northwest Airlines Qantas (Redeem Only) TAAG Angola Airlines TAM Airlines Twin Jet Ukraine International Airlines

KLM Delft Blue houses

Selection of KLM Delft Blue Houses

Since 1952, KLM has presented its first-class passengers - as well as its business-class passengers in 1993 - with small Delftware, blue-and-white porcelain reproductions of old Dutch canal houses, filled with Bols jenever liquor. There are 87 different houses, each numbered and representing the number of years KLM has been in operation. Each year, a new house receives the next consecutive number. All houses are reproductions of actual historic houses in the Netherlands or its former colonies.

Destinations

Main article: KLM destinations

Fleet

The KLM fleet (excluding cityhopper fleet) consists of the following aircraft:

KLM Royal Dutch Airlines Fleet

Aircraft	Total	Passengers (Europe Select*/Economy)	Routes	Notes
Airbus A330-200	10 (2 orders)	251 (30/221)	Africa, Middle East, North America
Boeing 737-300	14	127 (39/88)	Europe
Boeing 737-400	13	147 (39/108)	Europe
Boeing 737-700	1 (12 orders) (7 options)	149	Europe
Boeing 737-800	17 (5 orders)	171 (54/117)	Europe
Boeing 737-900	5	189 (51/138)	Europe
Boeing 747-400	5	428 (42/386)	Africa, Mexico, Asia, North America, Caribbean and South America	To be phased out beginning 2013
Boeing 747-400M	17	Passengers & Cargo 280 (42/238)	Africa, Mexico, Asia, North America, Caribbean and South America	To be phased out beginning 2013
Boeing 747-400ERF	3	Cargo	Asia	Air France Cargo operates one aircraft until 2008
Boeing 777-200ER	15	327 (35/292)	Africa, Asia, North America and South America
Boeing 777-300ER	1 (5 orders) [1]	428 (35/393)(expected to change to 42/363 or 49/363 in the near future)	Inaugural flight: AMS-DXB
McDonnell-Douglas MD-11	10	294 (24/270)	Africa, Caribbean, North America, Asia	Exit from service: 2014-2015

^{*Europe Select is offered on European short-medium haul flights using narrowbody aircraft. World Business Class is offered on International medium-long haul flight using widebody aircraft.}

KLM's first Boeing 777-300ER PH-BVA at Boeing

The average age of the KLM fleet is 10.6 years as of September 2007. KLM has started a program to renew its fleet.

• The Boeing customer code for KLM is x06 (ex. 747-406), for some of the 737-800/900 of KLM they use Transavia's code (ex. 737-8K2).
• KLM has announced that it has converted 3 of its remaining 4 Boeing 777-200ER orders to 777-300ER aircraft in addition to a single fresh order.
• KLM has ordered the Airbus A330-200 as well as the Boeing 777 but is also considering adding the Airbus A350 or the Boeing 787. KLM has expressed little interest in the Airbus A380.
• Boeing has revealed that KLM has converted six options for Boeing 737-800 aircraft into firm orders for delivery in 2008. They will replace older Boeing 737 models which will be retired from service.
• KLM will have its first of six Boeing 777-300ER delivered on February 13, 2008.

Cabin

KLM offers Business Class and Economy class on its aircraft. On shorthaul aircraft, Flexible Economy Class is called Europe Select, while on longhaul aircraft Business Class is called World Business Class.

World Business Class

World Business Class offers a 60 inch pitch on all longhaul aircraft. The Boeing 777-200ER and Airbus A330-200 aircraft (and most likely in 2008, the 777-300ER) offer a 170 degree angled lie-flat seat with a 10.4" TV monitor with AVOD (Audio Video on Demand), email/text messaging, a privacy canopy, a massage function, and laptop power ports. Boeing 747-400 and McDonnell Douglas MD-11 aircraft offer cradle seats with a 150 degree recline and personal TVs offering 12 channels of video and 12 channels of audio,. All WBC seats offer personal reading lamps, leg/foot rests, and personal telephones (on the back of the game console on the Boeing 777 and Airbus A330 aircraft), and currently the Boeing 747-400 and McDonnell Douglas MD-11 aircraft are being configured with the new World Business Class seats which includes all features stated above in the other aircraft.

World Business Class

Pre-departure perks include a fully flexible reservation, check-in desks, lounge access, priority boarding, and 150% Flying Blue miles. Onboard, passengers are treated to a three course meal with menus, pre-departure beverages, and snacks, which are available throughout the flight.

Europe Select

Europe Select is offered on all Boeing 737 aircraft, is KLM's premium product on shorter sectors, offering a 33 inch pitch, a meal service on board (hot or cold meals depend on the length of the flight), priority boarding, extra baggage allowance, double Flying Blue miles, and fully flexible booking.

Economy Class

Economy Class offers a 31" pitch on all long haul aircraft except the Airbus A330-200, which offers a 32" pitch. Boeing 777-200ER, 777-300ER and Airbus A330-200 aircraft offer personal TVs with AVOD and personal telephones (on the back of the remote), and an email/text messaging function.

Economy Class on Airbus A330-200 & Boeing 777-200ER

Economy Class on the new Boeing 777-300ER

At the end of 2007 and early 2008, the entertainment system in the MD11 will be updated to provide a personal screen with an on-demand video system, games,text messaging and e-mail service, however the Boeing 747-400 offers main LCD screens through out the cabin. On short haul European flights on KLM and KLM Cityhopper aircrafts no in flight entertainment is offered, and contains a seat pitch of around 30 or 31".

KLM Asia

KLM Asia (荷蘭亞洲航空公司 Hanyu Pinyin: Hélán Yàzhōu Hángkōng Gōngsī) is a wholly KLM owned subsidiary, registered in Taiwan, Republic of China. The airline was established in 1995 in order to operate flights to Taipei, without compromising its landing rights in the People's Republic of China, which regards the Republic of China territories (including Taiwan) as part of its territory.KLM Asia is no longer in operation, but instead the aircrafts fly to different destinations in the KLM Asia livery.

KLM Asia's livery does not feature Dutch national symbols, such as the Dutch flag, nor a stylised Dutch Crown. Instead, it features a KLM Asia logo.

KLM Asia fleet

File:1276061.jpg

KLM Asia 747-400 Combi

KLM Asia has 6 Boeing 747-400 Combis.

• PH-BFC - City of Calgary
• PH-BFD - City of Dubai
• PH-BFF - City of Freetown
• PH-BFH - City of Hong Kong
• PH-BFM - Mexico City
• PH-BFP - City of Paramaribo

Controversy

KLM has been accused of helping Nazi war criminals escape from Europe after the Second World War. Suspected war criminals were forbidden, by the Allies, from leaving Germany, but documents, discovered by Dutch jounalists, appear to show that KLM asked Swiss authorities to let certain Germans cross its borders without proper papers in order that they could then travel to South America. KLM has always denied that it played any role in assisting Nazis to escape Europe.

Incidents and accidents

Further Information:Full list of accidents (after 1943)

• On December 20, 1934, KLM Douglas DC-2, PH-AJU "Uiver" crashed at Rutbah Wells, Iraq, killing all occupants. It participated in the Mac Robertson Air Race in October 1934 and won the handicap division. It had returned to the Netherlands in November and the crew were heroes. It was on its first flight after return from the race and was enroute to the Netherlands Indies carrying the Christmas mail.
• On July 14, 1935, KLM Fokker F.XXII PH-AJQ "Kwikstaart" crashed and burned just outside Schiphol, killing four crew and two passengers - 14 other occupants survived.
• On July 17, 1935, KLM DC-2 PH-AKM "Maraboe" crashed near Bushehr, Iran. All occupants were rescued.
• On July 20, 1935, KLM Douglas DC-2, PH-AKG "Gaai" crashed in an Alpine pass near San Bernardino, killing all three crew and all ten passengers.
• On January 26, 1947, KLM Douglas Dakota PH-TCR crashed after takeoff from Copenhagen, killing all 22 onboard, including Prince Gustaf Adolf of Sweden.
• On October 20, 1948, KLM Lockheed Constellation PH-TEN "Nijmegen" crashed near Prestwick, Scotland, killing all 40 aboard. (see KLM Constellation air disaster 1948)
• On 23 June 1949, KLM Lockheed Constellation PH-TER "Roermond", piloted by Hans Plesmanhe (the son of CEO Albert Plesman crashed into the sea off Bari, killing 33 occupants.
• On 12 July 1949, KLM Lockheed Constellation PH-TDF "Franeker" crashed into a 674ft Ghatkopar hill near Bombay, India, killing all 45 aboard. Thirteen of the dead were American news correspondents.
• On March 22, 1952, a KLM Douglas DC-7 PH-TBJ crashed in Frankfurt, killing 42 of 47 occupants [2].
• On March 23, 1952, a KLM Lockheed Constellation, PH-TFF "Venlo", suffered a propeller failure and subsequent engine fire during landing in Bangkok. All 44 passengers and crew escaped shortly before the fire completely consumed the plane. A Thai ground crewman ran into the burning aircraft and returned with an infant who had been left behind.
• On August 23, 1954; a KLM Douglas DC-6B, PH-DFO "Willem Bontekoe", crashed between Shannon and Schiphol in the North Sea, 40 km from IJmuiden - all 21 passengers and crew die.
• On September 5, 1954, Flight 633, a Lockheed Super Constellation, PH-LKY ditched in the River Shannon after takeoff from Shannon Airport, Ireland. 28 out of 56 people on board (46 passengers and 10 crew) were killed.
• On March 27, 1977, Flight 4805, a Boeing 747-206B, PH-BUF & Pan Am Flight 1736, a Boeing 747-121, N736PA, collided at Tenerife North Airport, Canary Islands, killing 583 people. The incident has the highest number of fatalities (excluding ground fatalities) of any single accident in aviation history.
• On December 15, 1989, KLM Flight 867, a Boeing B747-400, PH-BFC flew through a volcanic plume causing nearly US$80 million worth of damage to the aircraft. The plane landed in Anchorage, Alaska with no reported injuries or fatalities.

External links

• KLM
• Route map and statistical information
• Air France KLM Finance
• KLM Delft houses history

Template:Navbox SkyTeam Template:Navbox Association of European Airlines