Marriott International

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Marriott International, Inc.

legal form Corporation
ISIN US5719032022
founding 1927 in Washington, DC
Seat Bethesda (Maryland , United States )
management Bill Marriott (Executive Chairman)
Number of employees 174,000 (2019)
sales $ 21 billion (2019)
Branch Hotel and hospitality industry

Marriott in Singapore
JW Marriott in Orlando
Renaissance Hotel in São Paulo
Fairfield Inn by Marriott in Guelph
Marriott International headquarters in Maryland
Stainless steel Buddy Bear in front of the Marriott Hotel in Berlin
All Marriott International Hotels

Marriott International, Inc. is a US hotel company based in Bethesda , Maryland that operates several hotel chains . Since taking over Starwood , Marriott has become the largest hotel chain in the world. Some Marriott hotels are 5-star hotels . The competitors Conrad Hotels and Hyatt Hotels are also in this hotel category .


Marriott owns 30 brands with different concepts and target groups. As of 2017, there were 6,080 hotels and resorts with 1,200,000 hotel rooms in 122 countries worldwide:

Luxury classic

Luxury lifestyle

  • Bulgari Hotels & Resorts
  • Edition Hotels
  • The Luxury Collection
  • W Hotels
  • Autograph Collection

Premium classic

Premium lifestyle

Select Classic

Select lifestyle

Moxy Vienna-Schwechat
  • AC Hotels
  • Aloft Hotels
  • Moxy Hotels

Longer stays Classic

  • Marriott Executive Apartments
  • Residence Inn by Marriott
  • TownePlace Suites by Marriott

Long lifestyle stays

  • Element by Westin


First years

In 1927, the newly married John Willard Marriott and Alice Marriott secured exclusive A&W franchise rights for the US states of Washington, DC and Baltimore as well as Richmond . With $ 6,000, they and another young couple left the Utah farms to open a tiny root beer stand on lively 14th Street in the capital .

The news about tamales, chili con carne and Bar-BQ got around quickly and prompted a friend to ask what the shoppe's new hot menu was all about. With that the name Hot-Shoppes was born. He expanded by taking on in-flight catering at the old Washington Hoover Airport and supplying various cafeterias in the administrative district.

1950s to 1990s

In order to finance the rapid growth, the company went public in 1953 and sold all available shares within just two hours. In 1957 the hotel division of the company was founded; the Twin Bridges Motor Hotel , a 365-room home in Arlington , has opened. The guests registered at a counter from the car and were then - still in the car - directed to the room by the bicycle bellboy .

In the mid-1970s, the Marriott Corporation signed its first management contracts; opened their first European hotel in Amsterdam and two Great America amusement parks . In 1977, in the 50th year of its corporate history, Marriott achieved sales of $ 1 billion for the first time.

In 1993 the Marriott Corporation was split into two companies, in addition to the Marriott International Inc. , the Host Marriott Corporation was created . In the mid-1990s, Marriott continued to grow, opening its 1000th hotel in Hawaii in 1995 . The company also took over the luxury chain Ritz-Carlton and the Renaissance Hotel Group. Franchising became more important: several new brands were bought or established themselves.

Development since 2000

In April 2000, Marriott opened the 2000th hotel in Tampa, Florida. It opened just ten days after the death of company co-founder Alice Marriott, who died at the age of 92. An economic downturn and the September 11, 2001 terrorist attacks (which also destroyed the Marriott World Trade Center ) plunged the entire travel and hotel industries into recession.

A widely respected spokesman for the hotel industry, Bill Marriott reached out to the White House to get President Bush to take part in a tourism promotion campaign. On January 7, 2002, the New York Marriott Financial Center Hotel celebrated its reopening. Shortly thereafter, on the 29th of the same month, the new Ritz Carlton Battery Park opened its doors - both hotels are located in Lower Manhattan .

At the end of 2004, Marriott International sold the Ramada International brand and all rights to Cendant , the North American rights holder of the Ramada brand and thus the sole owner.

One of the special features of the hotel group is that in addition to the hotel Bible, the Book of Mormon is displayed in the hotels , which goes back to the fact that the founders belong to the Church of Jesus Christ of Latter-day Saints .

On September 20, 2008, the Marriott Hotel in Islamabad was bombed . At least 60 people died and more than 200 were injured. In 2003 there was an attack on the Marriott hotel in Jakarta in 2003, in which twelve people died. In July 2009 there was another attack on the Marriott Hotel Jakarta and the Ritz-Carlton Jakarta, which also belongs to Marriott International.

Marriott's loyalty program is called Marriott Rewards . The points collected can be used in addition to rewards and a. can be exchanged for miles from Lufthansa Miles & More or points with Payback .

In February 2012 the Marriott Group announced the opening of the world's highest hotel with a height of 335 meters in Dubai . The JW Marriott Marquis Dubai opened on February 27, 2013.

With the acquisition of the South African hotel group Protea Hospitality Group on April 1, 2014, Marriott International became the largest hotel group on the African continent .

In November 2015, Marriott International announced an agreement to acquire Starwood . The merger, completed in September 2016, creates the largest hotel group in the world.


In October 2007, Marriott International, together with other international hotel chains, was awarded the negative Big Brother Award in the consumer protection category “for collecting and centrally storing highly personal information about their guests without their knowledge” .

Data leak at the Marriott subsidiary Starwood

In December 2018 it became known that strangers had gained access to a database of the Marriott subsidiary Starwood between 2014 and mid-September 2018 and also stole data in the process. Among other things, hotels of the Sheraton, Westin and Le Méridien brands are affected . The data leak affects 500 million guests from over 6,000 hotels in over 120 countries. Particularly sensitive personal data such as names, e-mail addresses, dates of birth, passport numbers, account information and credit card numbers with expiry dates were also compromised.

Web links

Commons : Marriott Hotels  - Collection of pictures, videos and audio files

Individual evidence

  1. a b Annual Report 2019. Accessed June 2, 2020 .
  2. a b Marriott International: Annual Report 2016. (PDF) Retrieved on May 20, 2017 (English).
  3. All brands of the Marriott group at a glance. In: , accessed on May 20, 2017
  4. Pakistan: At least 60 dead in a devastating attack on a hotel in Islamabad. In: Spiegel Online . September 20, 2008, accessed December 31, 2016 .
  5. ^ Opening Worlds tallest hotel. In: Marriott International , February 28, 2013.
  6. ^ Marriott International Completes Acquisition of Protea Hospitality Group; Becomes the Largest Hotel Company in Africa. ( Memento of the original from April 24, 2016 in the Internet Archive ) Info: The archive link was inserted automatically and has not yet been checked. Please check the original and archive link according to the instructions and then remove this notice. Marriott International press release, April 1, 2014, accessed May 4, 2014. @1@ 2Template: Webachiv / IABot /
  7. Rise to the world's largest hotel group. In: Wirtschaftswoche . March 21, 2016. Retrieved May 20, 2017 .
  8. Laudation for the Big Brother Award 2007. October 12, 2007.
  9. Thomas Joos, Huge data leak at the hotel chain Marriott - 500 million customer data lost , December 4, 2018. Accessed December 5, 2018.