Telefónica Deutschland Holding
Telefónica Deutschland Holding AG
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legal form | AG |
ISIN | DE000A1J5RX9 |
founding | 1995 |
Seat | Munich , Germany |
management |
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Number of employees | 8590 (2019) |
sales | 7.4 billion euros (2019) |
Branch | telecommunications |
Website | www.telefonica.de |
As of December 31, 2019 |
The Telefónica Germany AG with headquarters in Munich, is a publicly traded telecommunications company . It primarily sells mobile and landline connections under the core brand O 2 . According to its own information, the group looks after more than 45 million connections, over 44 million of which are cell phone connections. This makes the company, along with Telekom Deutschland and Vodafone, one of the largest mobile network operators on the market in terms of the number of connections. The Telefónica Germany AG is majority owned by Telefónica Germany Holdings Limited , a 100 percent indirect subsidiary of Telefónica . Your share is part of the TecDAX and the MDAX .
history
From founding to going public
The company emerged from the mobile communications company VIAG Interkom , which was founded in 1995 . At that time, VIAG and BT Group each held 45 percent of the company's shares, while Telenor held 10 percent . The company received the license to set up a GSM network two years later. In August 2000 the company acquired one of a total of six UMTS licenses for DM 16.52 billion . In the same year, the BT Group took over the shares of Telenor and also announced the takeover of the shares held by E.ON , VIAG's legal successor .
In 2001, the BT Group separated mobile communications from the rest of the business and called it mmO 2 . As a result, the name VIAG Interkom was changed to O 2 Germany in 2002 .
In 2006, the Spanish telephone company Telefónica took over O 2 with its subsidiaries in Germany, Great Britain and Ireland for a total of 17.7 billion pounds sterling as part of its expansion strategy in Europe . At the IFA 2007 introduced O 2 Germany 's discount brand Fonic ago. One year later from O 2 Germany the Telefónica O 2 Germany .
In 2010, the company completed the takeover of the landline and internet provider HanseNet , which had been announced a year earlier . In the same year the company acquired LTE frequencies for 1.38 billion euros . Another name change followed on April 1, 2011. The company was now called Telefónica Deutschland .
On October 30, 2012 was carried out IPO of Telefónica Germany . The Spanish parent company sold a minority stake (around 23 percent) in the company. In this context, Telefónica Deutschland Holding AG emerged from Telefónica Germany Verwaltungs GmbH through a change of legal form in September 2012 . The IPO was the largest on the Frankfurt Stock Exchange since 2007.
Since going public
In March 2013, the Telefónica Deutschland Holding AG share was included in the TecDAX. Four months later, the press reported that the company wanted to take over its competitor E-Plus . This amalgamation of the fourth and third largest mobile communications provider created Germany's largest mobile communications provider in terms of connections. The initial resistance from Carlos Slim , an important shareholder in the Dutch E-Plus parent company KPN , was overcome in August 2013. In mid-2014, the European Commission approved the sale subject to certain conditions . This included the transfer of 30 percent of the network capacity, a radio wave spectrum and certain assets. KPN received EUR 8.6 billion for the sale, of which EUR 5 billion was in funds. In February 2019, the EU Commission demanded compliance with all requirements.
According to experts, the physical network integration presented a considerable challenge after 2014. It was completed by the end of 2018. After the merger with E-Plus , Telefónica Deutschland put mobile brands to the test. While the discount brand Yourphone was sold to Drillisch in 2014 , the Simyo brand was abandoned and Blau took over its customers until the end of 2016. The end of E-Plus as a brand had been clear since 2015. Base was given up in spring 2019, existing customers were also migrated to blue .
In the frequency auction in 2015, Telefónica Deutschland invested 1.2 billion euros in additional mobile radio frequencies. In 2015, Telefónica Deutschland sold 7,700 radio sites to Telekom Deutschland . In the following year, the company sold a further 2,350 transmitter masts to a holding company of the group and then leased them.
The company's share was included in the MDAX on September 24, 2018. At the 5G frequency auction, the company acquired new frequencies in mid-2019 for an amount of 1.42 billion euros.
Company presence
organization
The Telefónica Germany belongs to Telefónica, SA Group . In terms of sales , this is one of the ten largest telecommunications companies worldwide (as of 2019). Telefónica Deutschland Holding is majority owned by Telefónica Germany Holdings Limited (69 percent, as of 2019).
The Telefónica Germany in turn is the parent company of the Telefónica Germany GmbH & Co. OHG . Around 15 subsidiaries are affiliated with this, for example those for the call center .
Business areas
The company offers mobile and fixed network services for its private and business customers. The company also works with trading partners who handle mobile communications services for their own customers via Telefónica Deutschland . The latter include, for example, Aldi Talk , NettoKom , MediaMarkt Super Select , Mobilcom-Debitel or 1 & 1 Drillisch .
The company, which, along with Vodafone and Telekom Deutschland, is one of the three leading German network operators, generates the largest turnover with mobile communications services. These include voice and data services on a prepaid basis or by fixed contract ( postpaid ). The sale of mobile phones , tablet computers and smartwatches is also relevant . The additional products sold include, for example, insurance, virus protection applications or music and video streaming .
The company also offers DSL and landline services. Here it acts in partnership with Telekom Deutschland , which ensures access to their landline infrastructure. There are also cooperation agreements with other partners. Up until 2017, easybell offered DSL connections via the Telefónica network. The cooperation was terminated because Telefónica is gradually reducing its own fixed network infrastructure in Germany. Instead, Telefónica is leasing connections from other network operators for its own O2 DSL offer.
Two of the company's new business areas in 2018 consist of services in the field of IoT and the analysis of large amounts of data .
In July 2016, Telefónica offered its customers the first fully mobile bank account in Germany, partner is Fidor Bank . O 2 Banking now also offers an online banking website.
On April 9, 2019, Telefónica announced O 2 TV in cooperation with waipu.tv . O 2 TV offers the user more than 100 channels via a TV app on the television and via a smartphone app. Up to four programs can be viewed simultaneously and programs can be recorded online for up to 100 hours. Telefónica hopes to create an alternative to satellite and cable television .
Brands
The company's core brand is O 2 . Since 2002, postpaid and prepaid mobile communications products, mobile data services and Internet products have been sold in mobile communications and in the fixed network with this brand. The brand is aimed at private and business customers.
As a secondary brands are Blue , Ay Yildiz , Ortel Mobile , Fonic , netzclub and TürkeiSIM out.
Blau Mobilfunk was founded in 2005 as an independent GmbH and was taken over by the E-Plus parent company KPN in 2008 . In the summer of 2015, the previously independent company was merged with Telefónica Germany GmbH & Co. OHG , with blue retained as a brand. At the beginning of August 2016, customers of the simyo brand were transferred to blue , in spring 2019 customers of the Base brand .
Ay Yildiz is a mobile phone discounter launched by E-Plus in 2005 , which targets people with a Turkish migration background in Germany . Since the acquisition of E-Plus is one of Ay Yildiz brand family of Telefónica Germany .
Ortel Mobile was founded as a company in the Netherlands in 2005, followed by the German subsidiary Ortel Mobile GmbH in 2006 . Since then, Ortel Mobile has been offering cellular services, especially low-cost international tariffs. The target group are primarily citizens with a migration background. The KPN Group had been the majority owner of Ortel Mobile since March 2008 . Since the acquisition of E-Plus is one of Ortel Mobile also the brand family of Telefónica Germany .
The Fonic GmbH was established on 7 August, 2007. In September 2007, O 2 Germany launched its first own discount brand with this subsidiary. Initially, the SIM cards were only sold at Lidl and on the Internet. Shortly afterwards, other supermarket and drugstore chains followed. The Fonic GmbH was established in March 2016, the Telefónica Germany GmbH & Co. OHG merged the brand Fonic and brand Fonic Mobile - in the meantime over Lidl sold - be as a second brand of Telefónica Germany out.
The advertising-financed provider Netzclub was started in 2010 as a cooperation between Telefónica Deutschland and YOC AG . Customers can use a limited volume of data free of charge and in return receive advertising from various brands and manufacturers via SMS , MMS or e-mail .
TurkeySIM emerged from the joint venture between Telefónica Deutschland and Türk Telekom , which was operationally launched in August 2011 ; it was called Türk Telekom Mobile . The provider offered prepaid tariffs with which you could make cheap calls between Germany and Turkey. After the end of the cooperation between the two companies, the existing customers were transferred to TurkeySIM , a sole brand of Telefónica Deutschland, from February 1, 2017 . The brand can only be used by existing customers.
Management and staff
Markus Haas has been Chairman of the Executive Board since January 1, 2017 , which consists of five men and two women (as of November 2019). Laura Abasolo García de Baquedano is Chair of the Supervisory Board . This body consists of six women and ten men (as of November 2019).
As of December 31, 2018, 8,868 employees (2017: 9,281) were employed in the companies of the Telefónica Deutschland Group . The fluctuation rate was 14.1% (2017: 17.4%).
Locations
The company's headquarters are located in Munich in the Uptown Munich skyscraper on Georg-Brauchle-Ring . It has other locations in Berlin , Bremen , Düsseldorf , Essen , Frankfurt am Main , Hamburg , Nuremberg , Potsdam , Rostock and Teltow .
Business figures
In 2018, sales were 7.3 billion euros. The average customer turnover (ARPU) in 2018 was 10.0 euros per month. Adjusted for special effects, the operating result amounted to EUR 1.9 billion. The investment rate was 13.2 percent.
Share and shareholders
The company's share is listed in the Prime Standard of the German stock exchange. It is part of the MDAX and the TecDAX.
The shareholder structure is as follows:
proportion of | Shareholders |
---|---|
69.20% | Telefónica Germany Holding Ltd. |
3.18% | Black Rock |
3.00% | T. Rowe Price |
2.98% | Koninklijke KPN NV |
21.64% | Free float |
Status: November 2019
Complaints and criticism
Dispute over the brand O 2
In March 2005, O 2 warned the medical device manufacturer Weinmann , who wanted to name an oxygen device for the treatment of home ventilation patients with the name Venti-O2 . Weimann resisted and asserted that the use of the chemical symbol for oxygen cannot be claimed exclusively commercially by a mobile phone provider. An agreement was reached shortly afterwards.
Dispute over product brand "Loop"
An independent start-up entrepreneur began selling CD-ROMs and a PDF magazine for sound samples and drum loops in January 2005 under the trademark "Loop Sessions", which he registered with the DPMA . O2 issued a warning on March 8, 2005 with reference to the brand "Loop" used by it for prepaid contracts with a value in dispute of € 100,000 and asked him to transfer the brand and pay € 1,900 warning costs, of which € 400 would be then remit him. After the entrepreneur had given in on all points and had to give up his business, O2 waived the payment of the costs.
Price increase for special numbers
At the end of 2006, O 2 changed the call price for some numbers. As a result of these changes, for example, the connection prices to service services increased by almost threefold at times, without prior notice. O 2 refused extraordinary terminations , citing its terms and conditions . Consumer advice centers took the view that this was not an ancillary service, the reference to the terms and conditions was not relevant, and telephoning was one of the main services of a communications provider. Courts judge the case differently. The Munich district court confirmed the opinion of O 2 (AZ: 281 C 6003/07), the Charlottenburg district court agreed with the customer (AZ: 237 C 58/07).
Limitation of calling cards and voice chats
In March 2008 it became known that O 2 - like E-Plus and Vodafone too - significantly restricted the accessibility of voice chat lines and calling card providers (only with O 2 ). These numbers were normal landline numbers that could be called free of charge as part of landline flat rates, even when there was a high volume of calls. The limitation made it difficult for customers to bypass high connection prices for special numbers or international calls. In September 2008, O 2 partially lifted the limitation.
National roaming
As part of the company's own network expansion, so-called national roaming in the T-Mobile network was switched off by the end of 2009. In individual cases this happened before O 2 was able to secure the supply via its own network. At certain locations, customers complained of poor network reception, broken calls, unclear voice quality and dead spots . O 2 nevertheless pushed for the customer to fulfill the contract by the end of the term, even though mobile phone use at the customer site was no longer satisfactory. In September 2007, the Munich District Court sentenced Telefónica to release an affected customer from the contract.
Intransparent pricing policy
The consumer advice center North Rhine-Westphalia warned O 2 and Fonic as well as some competitors that the mobile phone providers would conceal the amount due for the end device in their advertising for mobile phone contracts including mobile phones. The company advertised with a low down payment and hid the monthly installments over the contract period in the small print . Telefónica then issued a declaration of discontinuance in 2012 .
Customers who have booked the Alice / O 2 flat rate tariff talk4free europa & more could cancel the flat rate by means of a clause in the terms and conditions , so that international calls can be made on the basis of individual billing within the minimum term. The consumer center Hamburg sued Telefònica Germany. The LG Hamburg agreed with consumers and consumer advocates. The "termination" of the tariff option disrupts the contractually stipulated balance of performance and consideration.
Customer service
On December 6, 2016, Marktcheck reported problems with the availability of Telefónica Germany's customer service due to the workload after the merger with E-Plus . According to experts, these problems had not subsided by 2017. Connect tested the hotline in 2018 and rated it as “good”.
EU roaming
With the abolition of roaming charges in the European Union since June 15, 2017, customers whose contract includes an alternative roaming option must send an SMS to O 2 in order to benefit from the roaming regulation. At the beginning of August 2017 , the VZBV criticized this as a violation of the prohibition of misleading the law against unfair competition and initiated legal action. The case was pending before the European Court of Justice in 2019 .
Cellular network quality
In the phase of the takeover of E-Plus in particular , independent tests criticized deficiencies in the network quality several times. Chip Online rated the O 2 network in the 2018 test with a grade of 2.2 (good) and praised the progress of the network expansion. However, the company remained in third of three places in Germany because coverage was weaker than that of its competitors. In 2019, O 2 was able to improve its rating in the Connect test , from “sufficient” to “good”. In a test in 2019, Computer Bild attested the best nationwide network coverage within buildings. In contrast to the country, the network in many major German cities also offers good LTE coverage.
additional
Corporate responsibility
The company has been preparing an annual corporate responsibility report since the turn of the millennium . For the period from 2016 to 2020, there are three key areas of action: “Doing business responsibly”, “Strengthening life in the digital world” and “Protecting the environment and climate”. The company also works here with non-governmental organizations , for example with the German Children and Youth Foundation , the German Nature Conservation Union , the Federal German Working Group for Environmentally Conscious Management , the German Environmental Aid , Germanwatch and the German Children's Fund .
Sponsorship
In 2006, O 2 sponsored the BMW Sauber F1 Team Formula 1 team . From 2004 to 2007 the company supported the Mobile Movie Award financially. In 2004 O 2 sponsored the German kayak pair Tim Wieskötter / Ronald Rauhe . From 2004 to 2005 the company also sponsored the swimmer Hannah Stockbauer . O 2 was an official partner of the German Ski Association from 2005 to 2009 .
On September 10, 2008, the O 2 World Berlin opened with a capacity of up to 17,000 visitors. It is the venue for numerous sports, music and entertainment events. It was created on an area at the Ostbahnhof Berlin . In summer 2010 the Hamburg Color Line Arena became the O 2 World Hamburg . Sponsoring the O 2 World Berlin and the O 2 World Hamburg ended June 30, 2015 after the Berlin hall was Mercedes-Benz Arena , Hamburg counterpart in Barclaycard Arena renamed.
Bundesliga Pur - Lunchtime by Sport1 broadcasts from the 35th floor of the Munich headquarters of Telefónica Deutschland, O 2 has been acting here as a sponsor for the location , a news ticker and a program section since 2019 . Also in the podcast All roads lead to fame by Joko Winterscheidt and Paul Ripke enters O 2 as a sponsor.
Awards
The company won the Red Dot Design Award for its 2018 annual report .
attachment
Web links
Individual evidence
- ^ Telefónica Germany GmbH & Co. OHG: The story of Telefónica Germany. In: www.telefonica.de. Retrieved November 8, 2019 .
- ↑ a b Information on the management board according to Telefónica Germany GmbH & Co. OHG: Management board of Telefónica Deutschland Holding AG. In: www.telefonica.de. Retrieved November 8, 2019 .
- ↑ a b Telefónica Germany GmbH & Co. OHG: Supervisory Board. In: www.telefonica.de. Retrieved November 8, 2019 .
- ↑ a b Annual Report 2019. In: telefonica.de. Retrieved June 5, 2020 .
- ↑ a b It consists of the holding company ( Telefónica Deutschland Holding AG ) and its subsidiaries. See Telefónica Deutschland Holding AG: Annual financial statements for the 2018 financial year . Published in the Federal Gazette on March 21, 2019.
- ↑ Facts & Figures. In: Telefónica Germany. Retrieved February 26, 2020 .
- ↑ Federal Network Agency : subscriber development in mobile communications. Retrieved May 21, 2020 .
- ↑ a b Telefónica Deutschland Holding AG: shareholder structure. In: www.telefonica.de. Company information, accessed on November 11, 2019 .
- ^ Telefónica Germany . In: General-Anzeiger , July 24, 2013.
- ↑ Christian Rabanus: British Telecom takes control of Viag Interkom. In: Heise online . August 17, 2000, accessed November 11, 2019 .
- ↑ Keyword: GSM. In: Handelsblatt (online). May 8, 2001, Retrieved November 11, 2019 .
- ↑ Federal Network Agency: UMTS auction process completed. In: www.bundesnetzagentur.de. August 18, 2000, accessed November 11, 2019 (press release).
- ↑ Elmar Gerum, Insa Sjurts, Nils Stieglitz: The mobile phone market in transition. An analysis of innovation economics and corporate strategy . Deutscher Universitätsverlag, Wiesbaden 2003, ISBN 3-89129-800-5 ( limited preview of the reprint from 2005 in the Google book search).
- ^ Kieren McCarthy: BT releases its demerger plans. In: The Register . September 24, 2001, accessed November 11, 2019 .
- ↑ BT to spin off MMO2. In: BBC News . November 18, 2001, accessed November 11, 2019 .
- ^ A b Christian Merten: The checkered history of O2. In: Computerwoche . November 9, 2012, accessed November 11, 2019 .
- ↑ Olive Classe, updated by Christina M. Stansell and ML Cohen: Telefóncia SA In: International Directory of Company Histories . 108, St. James Press, Farmington Hills, Michigan, 2010, pp. 475-482.
- ↑ a b O2 cheap brand Fonic puts pressure on. In: Handelsblatt (online). August 30, 2007, accessed November 11, 2019 .
- ↑ Katharina Kort: Telefonica buys Hansenet for 900 million. In: Handelsblatt (online). November 5, 2009. Retrieved November 11, 2019 .
- ↑ Sales perfect: HanseNet is now part of Telefónica. ( Memento from March 26, 2010 in the Internet Archive ) on: alice-dsl.de
- ↑ Frequency allocation procedure 2010. ( Memento of August 24, 2018 in the Internet Archive ), accessed on November 11, 2019.
- ^ Diana artist: Telefónica becomes company name in Germany. In: Funkschau (online). February 17, 2011, accessed November 11, 2019 .
- ↑ Thomas Heuzeroth: Telefónica silvered daughter O2 on the stock exchange. In: Die Welt (online). October 16, 2012, accessed November 11, 2019 .
- ↑ Telefónica Deutschland Holding AG (formerly: Telefónica Germany Verwaltungs GmbH): Consolidated financial statements for the 2012 financial year , published on August 30, 2013 in the Federal Gazette .
- ↑ Telefónica Deutschland makes debut. Dax gains 1.1 percent - New York stock exchanges reopened on Wednesday. In: Börsen-Zeitung , October 31, 2012.
- ^ Nikolaus Hammerschmidt: Major offensive in the mobile communications market. Telefónica Germany . In: Börse Online , March 21, 2013.
- ↑ O2 takes over E-Plus. The most important facts about the wireless network merger. In: Wirtschaftswoche (online). July 23, 2013, accessed November 11, 2019 .
- ↑ Stephan Bauer: Generously calculated . In: Euro on Sunday , July 27, 2013.
- ↑ América Móvil is content with a quarter. KPN gives up resistance to the sale of E-Plus to Telefónica Deutschland . In: Der Standard , August 27, 2013.
- ↑ Takeover approved. O2 is allowed to swallow E-Plus . In: Wirtschaftswoche , July 2, 2014.
- ↑ Brussels heralds consolidation in mobile communications. Telefónica Deutschland is allowed to take over E-Plus under certain conditions - access opportunities for new competitors should be preserved . In: Börsen-Zeitung , July 3, 2014.
- ↑ Merging O2 and E-Plus will cost 1600 jobs . In: Berliner Morgenpost , October 18, 2014.
- ↑ EU Commission threatens Telefónica with a fine. In: The world. February 22, 2019, accessed January 14, 2020 .
- ↑ Telefónica Deutschland is worth 6.4 billion euros . In: Rheinische Post , July 24, 2013.
- ↑ Telefónica governor Markus Haas. "The previous way in Germany was wrong" (Interview by Stephan Scheuer with Markus Haas). In: Handelsblatt, August 13, 2018.
- ↑ Telefónica Deutschland has to save. Downsizing in network division - analysts: dividend at risk from 5G auction . In: Börsen-Zeitung, April 9, 2019.
- ↑ Telefónica Deutschland is selling Yourphone. Drillisch takes over low-cost brand with 235,000 customers . In: Börsen-Zeitung , November 15, 2014.
- ↑ Telefónica Germany GmbH & Co. OHG: Simyo becomes blue . Retrieved November 11, 2018.
- ↑ "The E-Plus brand disappears". In: RP Online . February 12, 2015, accessed on November 11, 2019 (Reinhard Kowalewsky interview with Thorsten Dirks ).
- ↑ a b Markus Weidner: One year after sales stopped: Base becomes blue. In: teltarif.de . April 26, 2019, accessed November 11, 2019 .
- ↑ Federal Network Agency: Frequency auction in Mainz ended. In: www.bundesnetzagentur.de. June 19, 2015, accessed November 11, 2019 (press release).
- ↑ Telekom buys 7,700 cell towers. In: Die Tageszeitung , July 21, 2015.
- ↑ Transmitter masts bring in millions for cell phone providers. In: Wirtschaftswoche. April 22, 2016, accessed November 11, 2019 .
- ↑ a b Wirecard in the Dax, 13 TecDax values in the MDax. In: Manager Magazin . September 14, 2018, accessed November 13, 2019 .
- ↑ Federal Network Agency: Frequency auction ended. In: www.bundesnetzagentur.de. June 12, 2019, accessed November 11, 2019 (press release).
- ↑ David Gerginov: Telecommunications company: An overview of shares (on gevestor.de , September 26, 2019), accessed on November 11, 2019.
- ↑ a b c d e f Telefónica Deutschland Holding AG: Annual financial statements for the 2018 financial year . Published in the Federal Gazette on March 21, 2019.
- ↑ Telefónica Deutschland and Telekom want to deepen their cooperation in the fixed network. In: www.telekom.com. May 13, 2013, accessed on November 13, 2019 (media information from Deutsche Telekom).
- ↑ Florian Streicher: More broadband for O2 DSL customers: Telefónica Deutschland cooperates with vitroconnect and receives fast VDSL connections in the EWE TEL network. In: www.telefonica.de. November 7, 2018, accessed November 13, 2019 (company press release).
- ↑ Alexander Kuch: easybell: Less DSL speed when switching from Telefónica to QSC? , May 18, 2017
- ↑ Achim Sawall: Some of the Easybell customers receive DSL price increase , December 22, 2016
- ↑ Earning money with the "raw material of the future". Telefónica Deutschland founds start-up Next - New ways of monetizing data . In: Börsen-Zeitung , November 10, 2016.
- ↑ Jens Masuhr: Fancy a 12% dividend? In: Focus Money , August 14, 2019.
- ↑ For the banking offer, see for example Mobile Banking: O2 Banking - Telefónica attacks together with Fidor Bank. In: IT financial magazine. May 12, 2016, accessed November 11, 2019 .
- ↑ irokonten and online banking Where the current account is cheap - and safe. In: Stiftung Warentest . September 17, 2019, accessed December 12, 2019 .
- ^ Daniel Herbig: O2 TV: O2 customers get Waipu TV at a discount. In: heise online. April 9, 2019, accessed December 12, 2019 .
- ↑ Marco Saal: O2 attacks the TV market. In: = horizon (online). April 9, 2019, accessed December 12, 2019 .
- ↑ Telefónica Germany GmbH & Co. OHG: The O 2 brand - You can do. O 2 . In: telefonica.de. Retrieved November 14, 2019 (company information on its core brand).
- ↑ See the Private Customers menu item on the company's website, accessed on November 13, 2019.
- ↑ Company ( Memento from March 28, 2016 in the Internet Archive )
- ↑ Markus Weidner: E-Plus parent company KPN buys mobile communications discounter Blau (updated). In: teltarif.de. March 26, 2008, accessed November 14, 2019 .
- ↑ Henning Gajek: Changeover: Blau, Fonic and simyo customers change to Telefónica. In: teltarif.de. June 25, 2015, accessed November 14, 2019 .
- ↑ Susanne Herrmann: Ay Yildiz: Nationwide campaign for German-Turkish mobile phone brand. In: Advertise & Sell (online). October 4, 2011, accessed November 14, 2019 .
- ^ A b Matthias Parbel: Komsa starts selling prepaid cards from Ortel Mobile. In: Heise online. April 21, 2008, accessed November 14, 2019 .
- ^ Ortel Mobile GmbH. In: www.northdata.de. Retrieved on November 14, 2019 (information on Ortel Mobile GmbH on the North Data GmbH website ).
- ↑ a b Fonic GmbH. In: www.northdata.de. Retrieved on November 14, 2019 (information on Fonic GmbH on the North Data GmbH website ).
- ↑ Rene Melzer: Fonic: o2 starts discount brand with prices below 10 cents. In: Areamobile.de . August 30, 2007, accessed November 14, 2019 .
- ↑ Thorsten Neuhetzki, Markus Weidner: Fonic: Top up now also at the supermarket checkout . In: teltarif.de. July 1, 2008, accessed November 14, 2019 .
- ↑ Marleen Frontzeck-Hornke: Lidl Mobile will be replaced by Fonic Mobile. In: teltarif.de. September 20, 2015, accessed November 14, 2019 .
- ↑ Marc Kessler: o2: From now on free tariffs with the new NetzClub brand. In: teltarif.de. May 19, 2010, accessed November 14, 2019 .
- ↑ Teléfonica Germany. In: Areamobile.de. Retrieved November 14, 2019 .
- ↑ Turkey SIM. In: telefonica.de. Retrieved April 4, 2019 .
- ↑ Henning Gajek: Türk Telekom Mobile becomes TurkeySIM. In: teltarif.de. January 28, 2017, accessed November 14, 2019 .
- ↑ Lifecell: Mobile operator stops marketing at the end of April. In: teltarif.de. Retrieved March 18, 2020 .
- ^ Haas new CEO of Telefonica Deutschland. In: Die Welt (online). December 11, 2016, accessed November 13, 2019 .
- ↑ Telefónica Germany GmbH & Co. OHG: Locations. In: www.telefonica.de. Retrieved November 13, 2019 (company information).
- ↑ Annual Report 2018. (PDF) In: www.telefonica.de. Retrieved November 8, 2019 .
- ↑ Telefónica Deutschland Holding AG, shareholder structure . Information on boerse.de , accessed on November 13, 2019.
- ↑ Sven-Olaf Suhl: O2 warns oxygen bottlers. In: heise online. March 15, 2005, accessed January 13, 2020 .
- ↑ Catrin Marx: O2 - an abbreviation for oxygen - and mobile radio. In: Deutsches Ärzteblatt , vol. 102, issue April 15, 2005, accessed on January 13, 2020 .
- ↑ Wolf-Dieter Roth: Complain about the air to breathe. In: Telepolis. March 18, 2005, accessed August 20, 2020 .
- ^ Kai Petzke: Editorial: Breach of contract remains breach of contract. In: teltarif.de. January 21, 2007, accessed November 15, 2019 .
- ↑ Thorsten Neuhetzki: Verdict: o2 wins in the dispute over the special number increase. In: teltarif.de. May 31, 2007, accessed November 15, 2019 .
- ↑ Thorsten Neuhetzki: o2 loses special number process. In: teltarif.de. July 16, 2007, accessed November 15, 2019 .
- ↑ Markus Weidner: After o2: E-Plus also blocks voice chat lines. In: teltarif.de. June 23, 2008, accessed November 15, 2019 .
- ↑ Markus Weidner: Restrictions for voice chats apparently also with Vodafone. In: teltarif.de. October 20, 2008, accessed November 15, 2019 .
- ↑ Markus Weidner: o2 limits chat hotlines and calling card dial-in numbers. In: teltarif.de. March 4, 2008, accessed November 15, 2019 .
- ↑ Markus Weidner: o2 partially unlocks blocked landline numbers. In: teltarif.de. September 8, 2008, accessed November 15, 2019 .
- ↑ Thorsten Neuhetzki, Henning Gajek: T-Mobile-Roaming: O2 has to release customers from the contract. In: teltarif.de. September 21, 2007, accessed November 26, 2015 .
- ↑ Consumer advice center North Rhine-Westphalia successful in the fight against disguised price information for cell phones
- ↑ LG Hamburg: Continuation of the contract despite flat rate termination unreasonably disadvantages telephone customers
- ↑ How O2 paralyzes customers. In: Südwestrundfunk (online). December 6, 2016, archived from the original on December 31, 2016 ; accessed on November 15, 2019 .
- ↑ Patrick Spät: O2 runs out of air. In: Heise online. May 24, 2017. Retrieved November 15, 2019 .
- ↑ Dominik Haag: Telefónica surprised the Connect hotline test. April 4, 2018, accessed March 5, 2019 .
- ↑ Markus Weidner: Roaming at o2: These customers are automatically converted. In: teltarif.de. May 6, 2017. Retrieved February 20, 2018 .
- ↑ Consumer advocates announce lawsuit against O2. In: Spiegel Online . August 7, 2017, accessed November 15, 2019 .
- ↑ Alexander Kuch: o2: botched roaming changeover comes before the ECJ. In: teltarif.de. August 22, 2019, accessed November 15, 2019 .
- ↑ "We will catch up very quickly" (Interview by Martin Wocher and Ina Karabasz with Thorsten Dirks). In: Handelsblatt , December 15, 2014.
- ↑ Thomas Heuzeroth: O2 has the worst cell phone network - and is getting worse. In: The world. November 28, 2017. Retrieved November 15, 2019 .
- ↑ Markus Mandau, Wolfgang Pauler: O2 network coverage: These are the results of the big test. 3rd place: O2 - what takes a long time is finally good. Retrieved November 15, 2019 .
- ↑ Malte Mansholt: Big "Connect" test: Which cellular network is the best? Ironically, O2 surprised. In: Stern . December 3, 2019, accessed December 12, 2019 .
- ↑ Christian Just: Network test at COMPUTER BILD: Germany's mobile networks in the test!
- ^ The 2005/2006 report was the fourth. See: O2 plc: Cellular communications concern us all. Our responsibility for the generation of tomorrow. Corporate Responsibility Report 2005/2006, p. 5. In: www.upj.de. 2006, accessed November 15, 2019 .
- ↑ Telefónica Deutschland Holding AG: People at the center of digital responsibility. Corporate Responsibility Report 2018, p. 14 and p. 23. In: www.telefonica.de. April 2019, accessed November 15, 2019 .
- ↑ Frank Kabodt: O2 becomes the new partner of the BMW Sauber F1 Team. In: Areamobile.de. January 12, 2006, accessed November 14, 2019 .
- ↑ Fabian Hust: 'o2' is leaving the BMW Sauber F1 Team as a sponsor. In: www.motorsport-total.com. August 17, 2006, accessed November 14, 2019 .
- ↑ o2 mobile movie award. In: www.kulturpreise.de. Retrieved November 14, 2019 .
- ↑ Friedhard Teuffel: In the dream ship. In: Der Tagesspiegel . April 27, 2004, accessed November 14, 2019 .
- ↑ O2 signs top swimmer Hannah Stockbauer as a testimonial. In: Horizont (online). June 18, 2004, accessed November 14, 2019 .
- ↑ Oliver Ohmann: Advertising contracts canceled! In: BZ October 12, 2005, accessed on November 14, 2019 .
- ^ Viktoria Franke: O2 extends contract with the DSV. In: biathlon-online.de. July 19, 2006, accessed November 14, 2019 .
- ↑ Isabell Jürgens: O2 World - the hall is the star. In: The world. September 9, 2008, accessed November 14, 2019 .
- ^ Björn Seeling: Arena at the Ostbahnhof under a new star. In: Der Tagesspiegel. January 21, 2015, accessed November 14, 2019 .
- ↑ O2 World is now called Barclaycard Arena. In: Hamburg 1 (online). June 1, 2015, accessed November 14, 2019 .
- ↑ Maximilian Flaig: These are the soccer advertising partners of Sport 1. In: Werben & Sell (online). August 16, 2019, accessed January 8, 2020 .
- ↑ Katrin Otto: O2 advertises in Jokos and Paul's podcast "All roads lead to fame". In: Advertise & Sell (online). August 14, 2019, accessed January 8, 2020 .
- ↑ Telefónica Deutschland Annual Report 2018. In: www.red-dot.org. Retrieved December 12, 2019 .